Don't Forget Voice! Telephony Hacks for Web 2.0 hackers (Tim Panton)
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Don't Forget Voice! Telephony Hacks for Web 2.0 hackers (Tim Panton)

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Don't Forget Voice! Telephony Hacks for Web 2.0 hackers (Tim Panton) Presentation Transcript

  • 1. Don't forget voice!
    • Telephony hacks for web 2.0 hackers
  • 2. Tim Panton
    • [email_address]
    • [email_address]
  • 3. Web vs telephone
  • 4.  
  • 5. ForgetMeNot
  • 6. 0161 237 0660
  • 7. First time caller from mobile 0161 237 0660
  • 8. gets a 'welcome' text
    • with link to phone friendly content
  • 9. Dominant web access device
    • IS…
  • 10.  
  • 11. Dynamically generated tel: URI
  • 12. Associate the web session with the call
  • 13. Happier customers - Shorter calls
  • 14. Use voice to add warmth to a site
  • 15.  
  • 16. Can be easy to integrate
    • Using REST or PHP or XM
  • 17. Or even SQL
    • insert into calls (to,from) values('07967120093','01612370660');
  • 18. Opensource PBXs:
  • 19. Hosted:
  • 20. Cozy conversations