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Beard c,pp1

Beard c,pp1



Training dealing with Crisis Intervention

Training dealing with Crisis Intervention



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  • http://www.minddisorders.com/Br-Del/Crisis-intervention.html
  • http://www.dshs.wa.gov/manuals/socialservices/sections/CrisisInter.shtml
  • http://www.minddisorders.com/Br-Del/Crisis-intervention.html
  • http://www.ehow.com/how_2138570_intervene-crisis-situation.html
  • http://www.ehow.com/how_2138570_intervene-crisis-situation.html
  • http://www.slc.edu/offices-services/security/assault/Definition_of_Sexual_Assault.html
  • http://www.centenary.edu/handbook/appendices/sexual_assault
  • http://www.lafasa.org/sexual-assault-statistics.html#LA
  • http://www.ncvc.org/ncvc/main.aspx?dbName=DocumentViewer&DocumentID=32369
  • http://www.cismc.org/information/assault.html
  • http://www.brrcc.org/
  • http://www.shc.lsu.edu/index.php?page=sass_aboutsane
  • http://www.suicidology.org/c/document_library/get_file?folderId=232&name=DLFE-244.pdf
  • http://www.suicidology.org/c/document_library/get_file?folderId=232&name=DLFE-244.pdf

Beard c,pp1 Beard c,pp1 Presentation Transcript

  • Calming the Storm:Responding to Crisis in Your Community
    Charles Beard
    Resident Director
    Campus Advantage
  • Format of Training
    This training will be delivered via this PowerPoint
    The PowerPoint will contain the appropriate information
    The slides will also direct you to the appropriate materials
    This training is intended to take 3-4 hours. You may split up the training or complete it in one sitting as long as you cover all the material.
    You will have a one on one at midterm with the Resident Director and will be tested on your knowledge of the material contained in this training session
  • Goal
    The goal of this training program is to provide you with the knowledge, skills, and abilities to confront and diffuse crisis situations that you may encounter in your community
    The specific crises that will be discussed are sexual assault and suicide prevention
  • Learning Objectives
    Participants will be able to define crisis intervention with 100% accuracy after completing this session
    Participants will be able to define a crisis with 100% accuracy after completing this session
    Participants will be able to identify common causes of a crisis with 100% accuracy after completing this session
    Participants will be able to identify the steps involved in crisis response with 90% accuracy after completing this session
    Participants will be able to implement Campus Advantage reporting procedures with 90% accuracy after completing this session
  • What is Crisis?
    Event that causes a sudden loss of someone’s ability to use appropriate problem-solving and coping skills
    Can involve life-threating situations
    3 Parts to a Crisis
    Stressful Situation
    Difficulty with Coping
    Timing of the Intervention
  • What Causes a Crisis?
  • Crises We Will Discuss
    Sexual Assault
  • What is Crisis Intervention?
    “The methods used to offer immediate, short-term help to individuals who experience an event that produces emotional, mental, physical, and behavioral distress or problems” (Encyclopedia of Mental Disorders)
  • Purpose of Crisis Intervention
    Reduce intensity of individual’s emotional, physical, mental, and behavioral reactions to crisis
    Help individual return to functional level before crisis
  • How to Intervene
    Define the Problem
    Try to perceive the crisis from the victim’s perception
    Ensure Safety
    Minimize the risk factor
    Do you need to get the client to a safe location such as your office?
    Provide Support
    Let the resident know that you care
    Show compassion and empathy
  • How to Intervene
    Examine Alternatives
    Explore people, coping mechanisms, and thinking patterns that provide relief from the current situation
    Make a Plan
    The plan should identify additional persons, groups, or referral services that can be contacted for immediate support
    Obtain a Commitment
    Ensure that the resident will commit to the plan
    How will you follow up with the resident to ensure they go to X resource?
    If a threat to health and safety is present, call 911 immediately
  • Reporting
    Campus Advantage Policy Gives the Following Guidelines for Reporting an Incident
    Level 1- Incidents that require site level management but typically not corporate level involvement. Local law enforcement may also be involved. These include incidents such as roommate conflict, noise disturbance, vandalism, alcohol use or drug use.
    Level 2- Incidents that require both site level management and regional corporate level involvement. These include incidents such as drug dealing, theft or burglary, injury and threats to injure self or others.
    Level 3- Incidents that require site level management, full corporate involvement and owner notification. These include significant property loss, assault, fire, home intrusion, suicide attempt and death.
  • Reporting
    Campus Advantage policy requires that an incident report be completed and submitted to the Resident Director and General Manager as soon as the crisis intervention is over
    Review the Incident Reporting Policy on your Policy and Procedures Portal
  • LSU CARE TeamA General Resource
    CARE stands for Communicate, Assess, Respond, and Refer
    CARE is managed by the Office of Student Advocacy and Accountability under the direction of the CARE team manager
    CARE Team consists of representatives from LSU Residential Life, Disability Services, LSU Police, the Dean of Students, and Mental Health
  • What the CARE Team Does
    Assist students in identifying appropriate university resources
    Listens to students and helps identify issues and concern
    Assist students in understanding issues and identifying workable solutions
    Any faculty, staff, or student can refer a student to the CARE team
    That means you!
  • Things to do before proceeding
    Read How to Intervene in a Crisis Situation
    Read Who Ya Going to Call?
    Pretend that you just finished a crisis intervention for a situation of your choice. Fill out an incident report and send it to the Resident Director.
    This is not a graded activity but will help the Resident Director determine what specific training you may need
  • Section 2 Learning Objectives
    Students will be able to define Sexual Assault with 100% accuracy after completing this training session
    Students will be able to define the different types of sexual assault as outlined by Louisiana law with 80% accuracy after completing this training session
    Students will be able to identify the common reactions to sexual assault with 90% accuracy after completing this training session
    Students will be able to confront and communicate with sexual assault victims with 80% accuracy at the completion of this training session
    Students will be able to identify sexual assault resources with 100% accuracy after completing this training session
    Students will be able to recite victim’s rights and the effects of the Clery Act with 100% accuracy at the completion of this training session
  • Sexual Assault
    Watch the Video Linked Below:
  • Sexual Assault Defined
    A sexual assault has been committed when an individual engages in sexual activity without the explicit consent of the other individual involved
    Sexual activity is any touching of a sexual or other intimate part of a person for the purpose of gratifying sexual desire of either party. This includes coerced touching of the actor by the victim as well as the touching of the victim by the actor, whether directly or through clothing.
    (Sarah Lawrence College, 2010)
  • Types of Sexual Assault Defined In Louisiana
    For Each Item, Read the Website Listed Below the item
    Aggravated Rape (LSA-R.S. 14:42)
    Forcible Rape
    Included in previous reading of LSA-R.S. 14:42
    Simple Rape (R.S. 14:43)
  • Types of Sexual Assault Continued
    Sexual Battery (R.S. 14:43.1)
    Second Degree Sexual Battery (R.S. 14:43.2)
    Intentional Exposure to the AIDS Virus (R.S. 14:43.5)
    Sexual Assault Using a Controlled or Dangerous Substance (“Date Rape”) (R.S.40:969D)
  • Statistics
    Estimated that 20-25% of women will experience a completed rape or attempted rape during their college career
    1 in 10 reported sexual assault victims are males
    Over 50% of sexual assaults go unreported
    Over 50% of campus sexual assaults are associated with alcohol consumption
    70% of sexual assault victims knew their attacker
  • Common Reactions to Sexual Assault
    Fear and Anxiety
    This may happen when the victim remembers the assault or can be triggered spontaneously
    Re-experiencing the trauma
    This can occur through flashbacks or nightmares
    Increased Arousal
    Victims may feel jumpy, jittery, shaky, easily startled, and have trouble concentrating and sleeping
    Can lead to impatience and irritability
    Victims may avoid situations reminding them of the sexual assault
  • Reactions Continued
    Victims may be angry with others not just the attacker
    Feelings of Guilt and Shame
    Many victims blame themselves or fear blame from others
    Victim may feel down, sad, hopeless and full of despair
    Self Image
    Victim may have trouble trusting others
    More negative view of the world
  • Confronting Sexual Assault Victims
    You may not know a resident is a victim until you talk to them
    Be aware of the Reactions listed in the previous two slides
    Talk to residents who are exhibiting those reactions or whose behavior and attitude have dramatically changed
  • When Sexual Assault is Identified
    Provide Emotional Support for the Victim
    Provide a safe environment
    Assure the victim it was not his/her fault
    Do not try to force the victim to do anything. Phrase crisis intervention steps as questions
    It is important for survivors to make their own decisions as a way to regain control
  • Having the Conversation
    You cannot guarantee confidentiality but only privacy
    You must call the Resident Director if a sexual assault occurs
    Ask the victim if he/she would like to talk to the police
    A sexual assault victim is not required to call the police
  • The Conversation Continued…
    Ask the victim if he/she would like to seek medical attention
    Ask the victim when and where the sexual assault occurred
    Let the victim know you have to call the Resident Director
    Let the victim know the Resident Director is a trained Sexual Assault Victims Advocate (SAVA)
  • More About the Conversation
    While waiting for the Resident Director, ask the victim if he/she would like to speak to someone at the PHONE or the Rape Crisis Center
    The victim does not have to give his/her name to the person on the phone at either service
    The PHONE is a free confidential crisis intervention center that can be called at any time
    Explain to the victim the services offered by SAVA and the Rape Crisis Center
    See Upcoming Slides
    The Resident Director will take over the intervention once he arrives
    If the Resident Director is unavailable call the General Manager
  • SAVA
    Trained Faculty, Staff, or Graduate Assistant
    Can Assist the victim with:
    Filing a police report
    Obtaining medical care
    Assistance with the University Accountability Process
    Assistance with Housing Relocation
    Academic Assistance/Accommodations
    Referrals to Appropriate Services and Resources
    A list of all SAVAs can be obtained by going to:
  • Rape Crisis Center
    24 Hour Hotline
    Victims can receive counseling, support, and referrals
    Can contact a Sexual Assault Nurse Examiner (SANE) to meet the victim at a local hospital for a Sexual Assault Exam (See Next Slide)
    Can provide an advocate to be with the victim during the exam
    All Services are Free
  • SANE
    A nurse specially trained to conduct a forensic sexual assault examination/evidence collection
    Exam can take over 2 hours
    Monday-Friday 8:00am-4:30pm a SANE is available to do exams at the Student Health Center
    Contact a SAVA to schedule the exam
    The Rape Crisis Center can arrange an exam 24 hours/7 days a week at local hospitals
    The exam is a public service and thus is free
  • The Victim’s Rights
    A victim DOES NOT have to file a police report
    Evidence from an exam can be held for thirty days without a police report being filed
    If a police report is filed, the victim does not have to press charges
  • Use Your Resources
    You can call the PHONE or the Rape Crisis Center to get guidance on how to proceed with the intervention
    You can contact the Resident Director or another SAVA for assistance and guidance
    You can defer to someone else if you are uncomfortable handling the intervention
    You can bring another person of the same gender in with you for your protection
  • The Clery Act
    Universities must report annual crime statistics under Federal Law (The Clery Act)
    A SAVA will have to report that a sexual assault to a student did occur
    The University will determine if the assault becomes part of the annual report or not
    The Rape Crisis Center and the PHONE will decide if cases need to be reported that are referred to them
  • A Few More Instructions
    Do encourage a victim not to bathe, change clothing, or douching in order to preserve evidence prior to an exam
    An exam can be done up to seven days following a sexual assault
    BUT the sooner it is done the more evidence that be collected
  • Recap of Sexual Assault
    It is important to know what your state defines as sexual assault and the types of sexual assault
    It is important that you remain empathetic and non-judgmental during a conversation with a victim
    Follow the guidelines for the conversation
    Know your resources such as SAVA and the Rape Crisis Center
    Know the victims rights
  • Things to do before proceeding
    Read the Following Websites:
  • Suicide
    This portion of the training session will cover suicide prevention and helping the survivors of a suicide
    The material from this session could potentially help save someone’s life
    The material is heavy but necessary
  • Section 3 Learning Objectives
    Students will be able to identify the components of the Suicide Risk Assessment with 90% accuracy at the completion of this training session
    Students will be able to confront suicidal victims with 80% accuracy at the end of this training session
    Students will be able to implement the proper protocol when a resident is deemed suicidal with 100% accuracy at the completion of this training session
    Students will be able to assist survivors of suicide with 70% accuracy at the completion of this training session
  • A Short Video
    Please Click on the Link Below and Watch the Video
  • Suicide Statistics (2007)
    10th Leading Cause of Death
    3rd Leading Cause of Death for people between 15 and 24 years old
    34,598 Suicides
    Approximately 381,000 Attempted Suicides
    Males complete suicide 3.6 times more than females
    A failing economy traditionally leads to more suicides annually
  • Assessing the Risk of Suicide
    IS PATH WARM is a mnemonic used in Assessing the Risks of Suicide
    Substance Abuse
    Mood Change
  • IS
    Talk of wanting to harm oneself
    Looking for ways to kill oneself
    Talking or writing about death
    Substance Abuse
    Increased alcohol or drug usage
  • PATH
    No reason for living
    Anxiety, agitation, change in sleeping habits
    Feeling like there is no way out
    No hope
  • WARM
    Withdrawal from friends, family, society
    Uncontrolled anger and rage
    Acting reckless or taking unnecessary and dangerous risks
    Mood Change
    Dramatic Mood Changes
  • Response
    Like Sexual Assault, suicidal residents might not be identified until you are talking with them possibly about something unrelated
    If you notice in conversation or behavior that the resident is showing signs of the risks discussed, intervention needs to happen immediately
  • Conversation
    Ask the resident if he/she plans on hurting him/herself or another person
    Ask the resident if he/she is planning on killing him/herself
    Ask if the resident has a suicide plan and ask them to elaborate
    Ask the resident if anyone else knows
  • Conversation Continued
    If the resident answers yes to any questions or exhibits what you consider reasonable risk call the police immediately
    Call the Resident Director and/or General Manager AFTER calling the police
    Try to get the resident to talk to someone at the PHONE while waiting on the police
    Do not under any circumstance, unless threat to your health and safety exist, leave the resident alone until emergency personnel arrive
    The resident may be mad that you called the police but you may have just saved their life!
  • When a Suicide Happens
    Unfortunately, we cannot prevent 100% suicides
    Follow procedures outlined in the Dead Resident policy on the Policies and Procedures website for dealing with the discovery of a dead body
    The people who are affected by the suicide are called survivors
  • Survivors
    Survivors Include:
    Other Staff Members
    And the List Goes On
  • The Mindset of Survivors
    Grief will immediately set in
    Feelings such as shock, guilt, disbelief, loneliness, depression, and confusion may occur
    Survivors struggle with the question of why did the suicide occur
  • Helping Survivors
    Listen and be empathetic
    Use Crisis Intervention skills if necessary
    Use your resources
    Make sure survivors know about the PHONE
    Plan a day for grief counselors to come to the community
    Talk to the Resident Director and General Manager to set this up
    Be alert and be ready to respond to any crises caused by the suicide
  • Conclusion
    This presentation has went over the basics of crisis intervention
    You have learned how to handle a crisis involving sexual assault
    You have learned how to address a situation with a suicidal resident
    You have learned what survivors of suicide experience
  • Work Cite
    American Association of Suicidology. (2008). Suicide in the USA. Retrieved July 13, 2011, from American Association of Suicidology: http://www.suicidology.org/c/document_library/get_file?folderId=232&name=DLFE-244.pdf
    American Association of Suicidology. (2008). Survivors of Suicide Fact Sheet. Retrieved July 13, 2011, from American Association of Suicidology: http://www.suicidology.org/c/document_library/get_file?folderId=232&name=DLFE-244.pdf
    Babcock Partners. (2011). List of Common Crimes in Louisiana. Retrieved July 12, 2011, from Babcock Partners: http://www.babcockpartners.com/resources/statutes
    Campus Advantage. (2010). Policy and Procedures Portal. Retrieved July 12, 2011, from Campus Advantage: http://www.campusadv.com/my
    Crisis Intervention Services. (n.d.). Crisis Intervention Services: Sexual Assault. Retrieved July 14, 2011, from Crisis Intervention Services: http://www.cismc.org/information/assault.html
    East Baton Rouge District Attorney. (2011). Rape Crisis Center. Retrieved July 14, 2011, from Rape Crisis Center: http://www.brrcc.org/
    Ehow. (2011). How to Intervene in a Crisis Situation. Retrieved July 12, 2011, from Ehow: http://www.ehow.com/how_2138570_intervene-crisis-situation.html
    Encyclopedia of Mental Disorders. (2011). Crisis Intervention. Retrieved July 12, 2011, from Encyclopedia of Mental Disorders: http://www.minddisorders.com/Br-Del/Crisis-intervention.html
    Goldwater, J. (n.d.). Who YaGonna Call…? A Crisis Management Primer. Retrieved July 12, 2011, from Reslife.net: http://www.reslife.net/html/crisis_0401a.html
    Justia. (2009). 2009 Louisiana Code. Retrieved July 12, 2011, from Justia US Law: http://law.justia.com/codes/louisiana/2009/
    Louisiana Foundation Against Sexual Assault. (2009). Sexual Assault Statistics. Retrieved July 12, 2011, from Louisiana Foundation Against Sexual Assault: http://www.lafasa.org/sexual-assault-statistics.html#LA
    Louisiana State University. (2011). CARE Team. Retrieved July 12, 2011, from Student Advocacy and Accountability: http://www.lsu.edu/saa
    Louisiana State University. (2011). Sexual Assault Support and Services. Retrieved July 12, 2011, from Louisiana State University: http://www.shc.lsu.edu/index.php?page=sass_aboutsava
    Sexual Assault, Counseling and Education. (n.d.). Sexual Assault and Acquaintance Rape . Retrieved July 14, 2011, from Reslife.net: http://www.reslife.net/html/tools_0800e.html
    The National Center for Victims of Crime. (2008). Sexual Assault. Retrieved July 14, 2011, from The National Center for Victims of Crime: http://www.ncvc.org/ncvc/main.aspx?dbName=DocumentViewer&DocumentID=32369
    Washington State Department of Social and Health Sciences. (2011). Crisis Intervention. Retrieved July 1, 2011, from Transforming Lives: http://www.dshs.wa.gov/manuals/socialservices/sections/CrisisInter.shtml