Keeping up with Office 365
MVP ComCamp, Melbourne 2014
www.paradyne.com.au 1
Who am I?
 Office 365 MVP & vTSP
 Business owner
 Blogger
 Speaker
http://thecloudmouth.com
@thecloudmouth
www.paradyne.com.au 3
Learn
Follow
Understand
Engage
Agenda
www.paradyne.com.au 4
Anything older than 12
months old is garbage
(Anything old than 6 months is bordering in irrelevant)
www.paradyne.com.au 5
6
 Learn
Introduction
Identity
Management
Exchange Hybrid
Deployment
Exchange Cutover
Migration
Administering
Office 365 for
Small ...
Exam 70-346: Managing Office 365
Identities and Requirements
Exam 70-347: Enabling Office 365
Services
http://www.microsof...
www.paradyne.com.au 9
Ignite
http://ignite.office.com
10
 Understand
Office 365 Platform
Exchange Online
Exchange Online Archiving
Exchange Online Protection
SharePoint Online
Lync Online
Off...
 http://technet.microsoft.com/en-
US/office365/fp123607
www.paradyne.com.au 12
Service Comparison
 http://technet.microsoft.com/en-
us/office365/default
www.paradyne.com.au 13
TechCenter
14
 Follow
www.paradyne.com.au 15
Office Blogs
http://blogs.office.com
Also includes:
- SharePoint
- Project
- Visio
www.paradyne.com.au 16
Exchange Blog
http://blogs.technet.com/b/exchange/
www.paradyne.com.au 17
Lync Blog
http://blogs.technet.com/b/lync/
www.paradyne.com.au 18
Power BI Blog
http://blogs.msdn.com/b/powerbi/
www.paradyne.com.au 19
Yammer Blog
https://about.yammer.com/yammer-blog/
www.paradyne.com.au 20
MVP Blogs
http://www.office365mvps.com
www.paradyne.com.au 21
International User Group
http://www.office365union.com
www.paradyne.com.au 22
Tip of the day
http://www.office365tipoftheday.com
www.paradyne.com.au 23
Podcast
http://www.office365fm.com
http://weblogs.asp.net/scottgu/
http://www.windowsazure.com/en-
us/community/blog/
http://blogs.technet.com/b/ad/
www.para...
25
 Engage
www.paradyne.com.au 26
Office 365 Community
http://community.office365.com
www.paradyne.com.au 27
TechNet Gallery
http://gallery.technet.microsoft.com/
 Full of MVPs, Microsoft staff and
general Office 365 pros
 https://www.yammer.com/itpronetw
ork
www.paradyne.com.au 28
...
29
 Adopt
www.paradyne.com.au 30
Office 2013 Click to Run Updates
http://support.microsoft.com/gp/office-2013-click-to-run
www.paradyne.com.au 31
Change Management
http://www.microsoft.com/en-us/download/details.aspx?id=40187
www.paradyne.com.au 32
Getting Started
http://office.microsoft.com/en-au/support/getting-started-with-office-365-for-busin...
www.paradyne.com.au 33
Staff Learning
http://office.microsoft.com/en-us/office-365-for-business-learning-center-FX10282113...
Behavior Start… Stop…
Collaborate openly
on teams and
projects
Start using a shared workspace for project files
Start comm...
Success Criteria Method/Source Metrics Example Goal
Increased adoption:
Increased usage correlates to user adoption
of the...
36
 Practice
Office 365
MSDN
Windows
Azure
Windows
Server
Exchange
Server
SharePoint
Server
Lync
Server
www.paradyne.com.au 37
Lab Envi...
Live & breathe it
Constantly reading
Perpetual labs
Multiple demo/lab environments
Access to MVP content
Member of the Mic...
Thank you
@TheCloudMouth
http://www.facebook.com/TheCloudMouth
http://au.linkedin.com/in/loryanstrant/
www.paradyne.com.au...
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MVP ComCamp 2014 (Melbourne) - Keeping Up With Office 365

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My session from the MVP ComCamp in Melbourne on 22/03/2014 about how IT pros can attempt to keep up with Office 365 and its ever changing capabilities.

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  • Included in the download package: Change Management for the Enterprise guidanceProject planning workbookEmail samplesPolicies and best practices templatesPresentations for introducing Office 365Posters and other print communicationsHelp desk and support resourcesEnd-user surveysVideos
  • MVP ComCamp 2014 (Melbourne) - Keeping Up With Office 365

    1. 1. Keeping up with Office 365 MVP ComCamp, Melbourne 2014 www.paradyne.com.au 1
    2. 2. Who am I?  Office 365 MVP & vTSP  Business owner  Blogger  Speaker http://thecloudmouth.com @thecloudmouth
    3. 3. www.paradyne.com.au 3 Learn Follow Understand Engage Agenda
    4. 4. www.paradyne.com.au 4
    5. 5. Anything older than 12 months old is garbage (Anything old than 6 months is bordering in irrelevant) www.paradyne.com.au 5
    6. 6. 6  Learn
    7. 7. Introduction Identity Management Exchange Hybrid Deployment Exchange Cutover Migration Administering Office 365 for Small Business Jump Start (exam) Licensing Office 2013 and Office 365 Office 365 ProPlus Deployment for IT Pros Deploying Office as a Service Project Online Business Intelligence Faster Insights to Data with Power BI FastTrack Pilot www.paradyne.com.au 7 Microsoft Virtual Academy http://www.microsoftvirtualacademy.com/product-training/office- 365
    8. 8. Exam 70-346: Managing Office 365 Identities and Requirements Exam 70-347: Enabling Office 365 Services http://www.microsoft.com/learning/en- us/office365-training.aspx PowerShell • Way more than you’d expect Office Pro Plus • It’s on there! Identity management • What are your options? www.paradyne.com.au 8 Microsoft Certifications
    9. 9. www.paradyne.com.au 9 Ignite http://ignite.office.com
    10. 10. 10  Understand
    11. 11. Office 365 Platform Exchange Online Exchange Online Archiving Exchange Online Protection SharePoint Online Lync Online Office Web Apps (Office Online) Office Applications Project Online Yammer Power BI www.paradyne.com.au 11 Service Descriptions www.office365sd.c om
    12. 12.  http://technet.microsoft.com/en- US/office365/fp123607 www.paradyne.com.au 12 Service Comparison
    13. 13.  http://technet.microsoft.com/en- us/office365/default www.paradyne.com.au 13 TechCenter
    14. 14. 14  Follow
    15. 15. www.paradyne.com.au 15 Office Blogs http://blogs.office.com Also includes: - SharePoint - Project - Visio
    16. 16. www.paradyne.com.au 16 Exchange Blog http://blogs.technet.com/b/exchange/
    17. 17. www.paradyne.com.au 17 Lync Blog http://blogs.technet.com/b/lync/
    18. 18. www.paradyne.com.au 18 Power BI Blog http://blogs.msdn.com/b/powerbi/
    19. 19. www.paradyne.com.au 19 Yammer Blog https://about.yammer.com/yammer-blog/
    20. 20. www.paradyne.com.au 20 MVP Blogs http://www.office365mvps.com
    21. 21. www.paradyne.com.au 21 International User Group http://www.office365union.com
    22. 22. www.paradyne.com.au 22 Tip of the day http://www.office365tipoftheday.com
    23. 23. www.paradyne.com.au 23 Podcast http://www.office365fm.com
    24. 24. http://weblogs.asp.net/scottgu/ http://www.windowsazure.com/en- us/community/blog/ http://blogs.technet.com/b/ad/ www.paradyne.com.au 24 Don’t forget about Windows Azure & Active Directory!
    25. 25. 25  Engage
    26. 26. www.paradyne.com.au 26 Office 365 Community http://community.office365.com
    27. 27. www.paradyne.com.au 27 TechNet Gallery http://gallery.technet.microsoft.com/
    28. 28.  Full of MVPs, Microsoft staff and general Office 365 pros  https://www.yammer.com/itpronetw ork www.paradyne.com.au 28 Yammer - Office 365 IT Pro Network
    29. 29. 29  Adopt
    30. 30. www.paradyne.com.au 30 Office 2013 Click to Run Updates http://support.microsoft.com/gp/office-2013-click-to-run
    31. 31. www.paradyne.com.au 31 Change Management http://www.microsoft.com/en-us/download/details.aspx?id=40187
    32. 32. www.paradyne.com.au 32 Getting Started http://office.microsoft.com/en-au/support/getting-started-with-office-365-for-business-FX104023545.aspx
    33. 33. www.paradyne.com.au 33 Staff Learning http://office.microsoft.com/en-us/office-365-for-business-learning-center-FX102821134.aspx
    34. 34. Behavior Start… Stop… Collaborate openly on teams and projects Start using a shared workspace for project files Start communicating in shared forums to build history and onboard new members quickly Stop using email attachments to distribute files Stop closing off communication by discussing projects in small groups and e-mail Create and contribute to shared content Start storing content in a central location Start using collaboration tools so all participants can contribute to drafts Stop storing content locally Stop sending document revisions as email attachments Run effective meetings Start using online meetings for interactive meeting experiences Start using the shared workspace as the sole location for meeting content Stop using pay-by-minute conferencing or booking unnecessary travel Stop storing meeting content on my local computer Maximize my productivity Start using tasks to organize my day and presence to advertise availability Start subscribing to information flows and using Search to connect to experts Stop relying on traditional work practices and manual tools Stop wasting time trying to solve problems others have already solved Share my identity and expertise Start actively maintaining my online profile to advertise my expertise Start actively sharing my work and allowing people to follow me Stop sending personal updates through email Stop storing data where it can’t be found or reached Engage with community and build a knowledge base Start using social networks to interact with colleagues and keep informed of their activity Start proactively sharing information and content in communities for reuse Stop using e-mail for discussions on topics of interest Stop limiting my network to my physical geography www.paradyne.com.au 34 Behavioural Changes
    35. 35. Success Criteria Method/Source Metrics Example Goal Increased adoption: Increased usage correlates to user adoption of the technology. Quantitative: Office 365 reports Mailbox usage SharePoint usage Lync IMs and conferences Minutes of Lync audio used Comparison of pre- and post-rollout usage reports will show increasing adoption of 10% per month. Training effectiveness: Increased usage correlates to training effectiveness. Quantitative: Office 365 reports Qualitative: End user surveys Mailbox usage SharePoint usage Lync IMs and conferences Minutes of Lync audio used Employee satisfaction Comparison of pre- and post-training usage reports will show increasing adoption per month. Employee Net User Satisfaction score is 130+ based on the final training survey. Reduced operating costs: Increased adoption correlates to reduced third-party conferencing usage, travel time, and resource allocation. Quantitative: Office 365 reporting Finance/Accounting reports Help Desk reports Travel and phone expense reports Output measures Mailbox usage SharePoint usage Audio conferencing billing and usage Travel and phone expenses Help Desk calls Comparison of pre- and post- Office 365 reports will show cost savings. Post-rollout usage of third party phone conferencing should show decreasing usage of 10% per month. Increased productivity: Increased adoption correlates to faster communication and decision-making, shorter time to complete tasks. Qualitative: End user surveys Time required to complete projects Time to complete customer orders should drop by 15% within 6 months. Improved collaboration: Increased cross-team and cross-location communications. Qualitative: End user surveys Employee satisfaction Time saved Teams that work from multiple locations will report improved feelings of connection with their teammates within 3 months of the Lync rollout. Improved employee satisfaction: Flexible working options improve employee satisfaction through increased engagement, reduced stress, improved work-life balance. Qualitative: End user surveys Employee satisfaction Employee satisfaction improves by 15% within 6 months. www.paradyne.com.au 35 Implementation Success Criteria
    36. 36. 36  Practice
    37. 37. Office 365 MSDN Windows Azure Windows Server Exchange Server SharePoint Server Lync Server www.paradyne.com.au 37 Lab Environment
    38. 38. Live & breathe it Constantly reading Perpetual labs Multiple demo/lab environments Access to MVP content Member of the Microsoft PAC Deep connections with product managers, engineering, support teams Access to Microsoft CorpNet Early adopter programs www.paradyne.com.au 38 How do I do it?
    39. 39. Thank you @TheCloudMouth http://www.facebook.com/TheCloudMouth http://au.linkedin.com/in/loryanstrant/ www.paradyne.com.au 39

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