The Change Agent in You
Upcoming SlideShare
Loading in...5

The Change Agent in You






Total Views
Views on SlideShare
Embed Views



0 Embeds 0

No embeds


Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
Post Comment
Edit your comment

The Change Agent in You The Change Agent in You Presentation Transcript

  • The Change Agent in You Lori Meyer October 3, 2013
  • Why talk about this? O We must do more, faster, and more creatively O We must be participants, not just witnesses, of change in our profession O We must take the time to reflect on our work and contributions in the face of ongoing and rapid change O Lifelong learning is a given
  • Change agent – one definition O Lives in the future, not the present O Fueled by passion, and inspires passion in others O Has a strong ability to self-motivate O Must understand people. Dennis Stevenson, IT manager and blogger
  • What’s in it for…. O Our employers O Our clients O Our colleagues O Ourselves
  • What does “change agent” mean to YOU?
  • Finding the change agent in YOU O Listen O Know O Believe O Invite O Teach O Evolve
  • Listen Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Winston Churchill
  • Listening: the baseline for everything O An opportunity to reflect/quiet the noise O An opportunity to test your understanding O A form of observation O A way by which you communicate respect for both yourself and others
  • Listen to… O Your team members O Your managers O Your clients O Your customers O YOURSELF
  • Know Knowledge will forever govern ignorance. James Madison
  • Know O What is your focus of expertise? WHAT do you know? O What is your level of expertise? HOW MUCH do you know? O Where have I made a difference?
  • Know: Your technical skills O Subject matter areas/domain knowledge O Networking, databases, business process automation O Banking, finance, medicine, law, retailing, education, consumer electronics, telecommunications
  • Know: Your technical skills O Related technology O Programming and scripting languages O Database design / development O Web development / XML / DITA O Content management O Instructional technology / training design
  • Know: Your craft skills O Writing O Editing O Information design / architecture O Indexing O Graphics
  • Know: Your soft skills O Presentation / meeting facilitation O Project management O Teaching / training / instruction
  • Know: You O What has piqued your interest? Why did this get your attention? O What unexpected sources of information can provide insights into your interests and goals? O Where can you make a difference? O Are there skills you have always wanted to learn, but never did for any reason? O Are there new developments in the profession that interest you?
  • Know: Gather the evidence O Writing samples O Presentations O Project leadership O Certifications O Performance reviews O Recognition
  • Know: Sample skill assessment
  • Believe To accomplish great things, we must not only act, but also dream; not only plan, but also believe. Anatole France
  • Believe: Definition O To accept something as true, genuine, or real O To have a firm conviction as to the goodness, efficacy, or ability of something
  • What, and how much, do you believe? O Reflect on how you perceive your skills and interests O Check your perception against the evidence you’ve gathered O Focus on what is important to YOU as well as your employer / customer / client O Focus on your unique contributions
  • What, and how much, do you believe? Belief + service = Partnership Value
  • Invite The best way out is always through. Robert Frost
  • Invite: Definition O To offer an incentive or inducement O To increase the likelihood of a response or action O To request the presence or participation of O To request formally
  • Invite: Why this concept is important O It is NOT O about proving yourself O It IS O about building relationships that form the basis for illustrating your value
  • Invite… O Your team members O Your lead writer O Members of your product team O Developers/HW engineers O QA and support engineers O Training staff O Product managers
  • Teach The art of teaching is the art of assisting discovery. Mark Van Doren
  • Why are we teachers? O Technical communication is what we do O Regardless of the tasks we perform O Regardless of our job title O It’s what we know and believe in
  • We teach… O Our customers O Our team members O Our management O Our clients O OURSELVES
  • Evolve Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • Evolve: Lifelong learning O Review, reflect on what you know and believe O An ongoing process
  • Evolve: Our ever-changing vocabulary O Tools O Processes O Opportunities /value
  • Our ever-changing vocabulary O Tools O 1970s and earlier: Publishing, bluelines O 1980s: Desktop publishing O 1990s: Single sourcing, XML, localization, Web, Internet, online O 2000s: DITA, content management, reuse, social media, mobile O What’s next?
  • Our ever-changing vocabulary O Processes O 1970s and earlier: Write, typeset, print, writer, editor, page O 1980s: Desktop publishing, print, team O 1990s: Single source, user assistance, version control, localization O 2000s: DITA, content strategy, reuse, agile, social media, mobile, structured, topic-based O What’s next?
  • Our ever-changing vocabulary O Opportunities/value O 1970s and earlier: Writer, editor, illustrator, manager O 1980s: Lead writer, programmer writer O 1990s: Document technologist O 2000s: Content strategist, content author, information architect O What’s next?
  • Resources O Career development O Jack Molisani (southern CA) O Hannah Morgan (upstate NY) O Andrew Davis (Silicon Valley)
  • Resources O Career development O Judith Shenouda (upstate NY) O John Hedtke (Northwest)
  • Resources O Usability and user experience O Dr. Ginny Redish O Nielsen Norman Group O STC Usability and User Experience SIG
  • Resources O Content strategy O Ann Rockley O Scott Abel O Val Swisher
  • Resources O Technical communication trends and issues O TechWhirl O Technical Writing World O TED Talks
  • Resources O Conferences O STC Summit O TCUK – Technical Communication UK O Writers UA O LavaCon
  • The difference you make… O Listen… O Know… O Believe… O Invite… O Teach… O Evolve… …The change agent in YOU
  • Connect with me O Email O Twitter @lrmeyer747 O LinkedIn O Google Plus