Leadership in Cultural Change Knowledge Management Chapter 4

Values Democracy Equality Individualism Facts and Figures Results Oriented Hierarchy Inequality Collectivism Relationships Harmony Orientation

Democracy

Equality

Individualism

Facts and Figures

Results Oriented

Hierarchy

Inequality

Collectivism

Relationships

Harmony Orientation

Eastern vs. Student Collectivist / Higher Power Distance Rely of teacher explanations Believes everything teacher says is true Working hard is more important to gain reward in showing quantity, rather than quality of work Group learners who are forced to develop individual ideas Open discussions will not encourage their own views, as this infringes on values such as Confucianism behavioral code of conduct Western Student Individualistic / Lower Power Distance Independent learners More likely to ask questions & challenge the teacher Participate in class discussions Competitive in role plays, case studies & business simulations

Collectivist / Higher

Power Distance

Rely of teacher explanations

Believes everything teacher says is true

Working hard is more important to gain reward in showing quantity, rather than quality of work

Group learners who are forced to develop individual ideas

Open discussions will not encourage their own views, as this infringes on values such as Confucianism behavioral code of conduct

Individualistic / Lower

Power Distance

Independent learners

More likely to ask questions & challenge the teacher

Participate in class discussions

Competitive in role plays, case studies & business simulations

Eastern and / or Hospitality Higher Power Distance Focus on building long-term customer relationships Western Hospitality Lower Power Distance Focus on efficiency in delivering customer service

Higher

Power Distance

Focus on building long-term customer relationships

Lower

Power Distance

Focus on efficiency in delivering customer service

Eastern and / or Recognition Knowledge Power Research shows author is widely read when text is copied into their own project Western Plagiarism Referent Power Research supported with bibliography of referenced evidence

Knowledge

Power

Research shows author is widely read when text is copied into their own project

Referent

Power

Research supported with bibliography of referenced evidence

Communication Styles Direct Blunt Talkative Extrovert Persuasive Decisive Problem solving Quick to Deal Indirect Diplomatic Reserved Introvert Recommending Cautious Accepting the situation Courtship Dance

Direct

Blunt

Talkative

Extrovert

Persuasive

Decisive

Problem solving

Quick to Deal

Indirect

Diplomatic

Reserved

Introvert

Recommending

Cautious

Accepting the situation

Courtship Dance

Social Drivers

Jeremic Nationality: Jugoslavia Expertise: Just about every single corner of our school Jobtitle: Maintenance Joblevel Knowledge Worker

Jeremic

Nationality: Jugoslavia

Expertise: Just about every single corner of our school

Jobtitle: Maintenance

Joblevel Knowledge Worker

Competitive Market Collaboration Tools Everybodies Brain Familiy Business

What Boss Will you be? What can you learn from all that?

What Boss Will you be?

What can you learn from all that?

Objective