Management Development Seminar Knowledge Management or the missed out corporate resource By Lukas Ritzel, July 2 2007 more @ http://tinyurl.com/ykj29t

Jeremic Nationality: Jugoslavia Expertise: Just about every single corner of our school Jobtitle: Maintenance Joblevel Knowledge Worker

Jeremic

Nationality: Jugoslavia

Expertise: Just about every single corner of our school

Jobtitle: Maintenance

Joblevel Knowledge Worker

Competitive Market Collaboration Tools Job 4 life / ever learning Everybodies Brain

The Type of People Now Employed “ Silent” Generation (born 1930-1945) Born with the military technologies that were to lead to analog, digital and virtual technologies “ Baby-Boom” Generation (born 1945-1960) Born with the analog and space technologies that accelerated the development of digital technologies Generation “X” (born 1960-1975) Born among analog technologies (telephone, TV), witnessed and participated in the development of digital technologies Generation “Y” (born 1975-1990) Born with the first generation of digital technologies, witnessed and participated in the development of networked technologies … and NEW streaming into the corporate, Net-Generation “e” (born 1990-2007) Consider computers and the Internet as ‘natural’ as telephones and refrigerators Ready to share (flickr wedding pictures, blogspehere)

“ Silent” Generation (born 1930-1945)

Born with the military technologies that were to lead to analog, digital and virtual technologies

“ Baby-Boom” Generation (born 1945-1960)

Born with the analog and space technologies that accelerated the development of digital technologies

Generation “X” (born 1960-1975)

Born among analog technologies (telephone, TV), witnessed and participated in the development of digital technologies

Generation “Y” (born 1975-1990)

Born with the first generation of digital technologies, witnessed and participated in the development of networked technologies

… and NEW streaming into the corporate, Net-Generation “e” (born 1990-2007)

Consider computers and the Internet as ‘natural’ as telephones and refrigerators

Ready to share (flickr wedding pictures, blogspehere)

Portrait of a 3 rd Millennium Employee Net-gen Adaptable, flexible, creative, problem-solver, decision-maker, eager to learn continuously Multi-linguist Power-user of ICT Generator of economic, social and environmental value

Adaptable, flexible, creative, problem-solver, decision-maker, eager to learn continuously

Multi-linguist

Power-user of ICT

Generator of economic, social and environmental value

What do they DO different? Lisa and her buddies not

What did we learn so far? Knowledge is everywhere There are many current drivers that enable knowledge creation and capturing Knowledge can be rather complex You have to deal with different types of people having different strengths and capacities AND you manage it all BUT is this IT!

Knowledge is everywhere

There are many current drivers that enable knowledge creation and capturing

Knowledge can be rather complex

You have to deal with different types of people having different strengths and capacities

AND you manage it all

BUT is this IT!

Wikipedia – the crowd is smart

CrowdSourcing

The crowd is ready to work. So who’s hiring? Companies in a wide array of industries create ways to use the intelligence and creativity of distributed labor.

Threadless .com This hipster company prints T-shirts with designs submitted to its Web site. It expects to earn $20 million in revenue this year. .com

Is there more? Web2.0

And what has this to do with public sector daily business? WIKINOMICS Renovate the tired rules that inhibit innovation Achieve breakthroughs in public service delivery Understand what today’s global youth really expect of government Differentiate employee recruitment program s Reinvigorate democratic processes Solve enduring policy challenges

Renovate the tired rules that inhibit innovation

Achieve breakthroughs in public service delivery

Understand what today’s global youth really expect of government

Differentiate employee recruitment program s

Reinvigorate democratic processes

Solve enduring policy challenges

E-gov – the new thing? Forget E-gov from ‘e-government’ to a ‘transformational government strategy’

http://www.eu-esis.org/esis2www/EEwww5.htm http://www.tallinn.info/flash/

moritzleuenberger.blue blog .ch

What goes on in Asia?

And what will Web3.0 be like?

Back to the Future>> U.S. Government Presence Grows in Second Life Online World Agencies use virtual reality environment for education, outreach “ It’s a tremendously powerful tool set that eliminates the time and space boundaries that normally hold people back from collaborating with each other,” he said. “We see that as another primary focus for the government.”