Get Ready! storytelling eMatrix - the management of change
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Get Ready! storytelling eMatrix - the management of change

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It is generally much easier to kill an organization than change it substantially.” Change Management storytelling by Prasena's Lukas Ritzel

It is generally much easier to kill an organization than change it substantially.” Change Management storytelling by Prasena's Lukas Ritzel

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  • Although me might sometimes be blind regarding the future. If we tap into the unprecedented, storytelling can be a help When you have encountered something that is unfamiliar to you, you can live with it once you have made up a good story about it

Get Ready! storytelling eMatrix - the management of change Get Ready! storytelling eMatrix - the management of change Presentation Transcript

  • Storytelling has become a widespread feature of life today. This means that it is time to move on, doesn't it? When storytelling has existed since the dawn of mankind and it suddenly achieves a greater prominence, then surely it is part of a fashion wave, and fashions are the province of those who study trends rather than those who study the future.
  • “ It is generally much easier to kill an organization than change it substantially.” Kevin Kelly, Out of Control
  • “ The Bottleneck is at the Top of the Bottle ” “Where are you likely to find people with the least diversity of experience, the largest investment in the past, and the greatest reverence for industry dogma? At the top!” — Gary Hamel, “Strategy or Revolution/ Harvard Business Review
  • If it ain’t broke Don’t fix it Old swiss saying, back in the good old times
  • If it ain’t broke Start looking Around the times of the economic crisis, 1999
  • If it ain’t broke Break it before others do Startup downfalls
  • “ Change the rules before somebody else does.” —Ralph Seferian, VP, Oracle If it ain’t broke Ralph Seferian, 2004
  • “ Most of our predictions are based on very linear thinking . That’s why they will most likely be wrong.” Vinod Khosla, in “GIGATRENDS,” Wired 04.01
  • Let me try to give you a sample on how YOU think: You will see that, using the simple means of these slides,
  • I will might be able to know what your choices are PLEASE dont share your ideas or suspicion with your colleagues, wait until the end of this presentation!
  • These stones are used in Chinese ”MahJongg” . Mentally select ONE of them . Concentrate and remember the stone you have chosen . Do it now !
  • just think about your STONE
  • I can’t look inside your brain! But I know your thinking patterns!
  • Check it ! I have taken away the stone you chose!!!
  • Change management @ DCT Some stories told by L Ritzel, hope you enjoy and disagree
  • From what? Overnight ? To where?
  • .. And who is going?
    • “ Silent” Generation (born 1930-1945)
      • Born with the military technologies that were to lead to analog, digital and virtual technologies
    • “ Baby-Boom” Generation (born 1945-1960)
      • Born with the analog and astronautic technologies
    • Generation “X” (born 1960-1975)
      • Born among analog technologies (telephone, TV), witnessed and participated in the development of digital technologies
    • Generation “Y” (born 1975-1990)
      • Born with the first generation of digital technologies, witnessed and participated in the development of networked technologies
    • … and soon, Generation “e” (born 1990-2005)
      • Born in the midst of new technologies
  • Especially our Y Generation students are in for a BIG challenge
      • Most of what they learned is fast obsolete
        • What remains valid?
        • How to get up-to-date?
      • Most of what they are is not understood
        • How can they get heard?
        • What help can they get?
      • The world needs them, but does not trust them
        • How to earn their place in the sun?
        • How to be an efficient agent of change?
      • What is our role as Educators
  • To shout at them! Change all rules Learn to forget Do it yourself Waste re Imagine Be silly Be angry
  • For the next slides, choose your own way Click on one of the 9 drivers inside the Matrix to be introduced to the stories behind. At the end of each section is a empty slide, click the blue DOT to come back to the Matrix
  • A Whole New World
    • The Cybernetic Revolution is characterized by 9 main phenomena that have a huge impact on our lives
    end
  • Globalization ??????
    • Worldwide, the number of people living in a country different from where they were born has doubled since 1965. In Western Europe and North America, almost 10% of the population is foreign-born. Many are refugees, but many are also the best, brightest and most entrepreneurial.
    • In “As the future catches you” Juan Enriquez
  • What is the ideal country for exporting flowers? lot of land, cheap labor, fertile soil, warmth and sun
  • “ We found that the pace of development from one societal type to another is accelerating. The agricultural society originated 10,000 years ago, the industrial society between 200 and 100 years ago, the information-based society 20 years ago .” —Rolf Jensen/ The Dream Society: How the Coming Shift from Information to Imagination Will Transform Your Business
  • 200 cities with > 1,000,000 population. Source: “China Takes Off”, David Hale & Lyric Hughes Hale/ Foreign Affairs /Nov-Dec2003
  • Cost of a Programmer, per IBM … USA: $ 56 per hour China: $ 12.50 per hour Source: WSJ /01.19.2004
  • And if not China How about India
  •  
  • “ Forget India, Let’s Go to Bulgaria ” —Headline, BW /03.04, re SAP, BMW, Siemens et al. “near-shoring”
  • But there are still some millions to be educated ! How can ICT help? One sample
  •  
  • Globalization
    • Impact on HR – Think and act with a Global mindset
    • Impact on ICT – Ensure that the Infostructure can be accessed and used anywhere at anytime
  •  
  • Molecularization???
    • Who was the (business) ‘ superstar ’ in Tom Peters’ best seller “ Thriving on Chaos ”?
    NO!
  • – It was Paolo Azuela
    • If you think it was a Fortune 100 CEO, you are very wrong!
    WHO?
  • Who?
  • It was Mr. Paolo Azuela , a housekeeper at the Ritz Carlton Hotel in San Francisco.
    • Mr. Azuela .. And the bellboy who picks up your bags.. And the doorman who hails you a cab… are authorized , on the spot – no signature from above – to spend up to $2000 to fix any customer problem.
    There are many people with exalted titles who cannot spend $2000 without six signatures !
  • Molecularization
    • Impact on HR – Empower employees, clients, partners, students
    • Impact on ICT – Ensure that infostructure components are autonomous, compatible, customizable, and reusable
  •  
  • Digitalization???
    • For 200 years, Encyclopedia Britannica was paper
  • Until… .. A fine day in 1995 ! 1995
  • … came Microsoft
  • Sidestory on Edutainment
  • How did EB react?
  • But who are the leaders in Edutainment TODAY ?
  • Digitalization
    • Impact in HR – Convert Data, information and transaction to digital form. Entertaining, multimedia, interactive, visual, FUN
    • Impact on ICT – Ensure that the infostructure is the organization’s collective digital memory. Ensure that the infostructure supports as many different medias as possible
  •  
  • Virtualization???
  • Teleworkers
    • More than ¼ of US workers are now part-time, independents, or temps. This is particularly true in high-tech
    • Only one out of every three Californians holds a traditional 9-to-5 job, working on site.
    • 80% of Sun Microsystems employees work at home part-time
    • Average annual salaries for home-only teleworkers are over US$ 50,000 – double the US median.
    • In “As the future catches you” Juan Enriquez
  • “ Organizations will still be critically important in the world, but as ‘ organizers ,’ not ‘employers’!” — Charles Handy
  • Virtualization
    • Impact on HR – Conduct work without physical presence
    • Impact on ICT – Ensure that the infostructure is the virtual version of the entire organization, and supports virtual work
  •  
  • And for you as educators http://ti2.sri.com/tappedin/
  •  
  • Internetworking???
  • 800 terabyte of data
  • But so much more stronger.. All PC‘s of the whole world SETI
  • The new Power of the Web
    • Peer 2 Peer
  • Internetworking
    • Impact on HR – Be part of interlinked business networks and e-communications
    • Impact on ICT – Ensure that the Infostructure is intergrated within itself and with external networks
  •  
  • Re-intermediation??? What do these 3 items have in common?
  • All can be bought @ eBay
  • They told us how to REACH our students
  • I suggest: they got is ALL terribly wrong This approach is still a Teacher centered way of education
  • Learning should become direct, not filtered through any teacher Teachers become facilitators, DJ‘s of Learning
  • Enable students to become Researchers of their own Knowledge building
  •  
  • Reintermediation
    • Impact on HR – Enable direct working relations at all level
    • Impact on ICT – Ensure that the infostructure is web-enabled and alllows direct and immediate relations between users, partner and clients
  •  
  •  
  •  
  •  
  •  
  • Communication: USA 2001 ???? Kreitner, page 483, source Wall Street Journal, June 21, 2001 201 message of all kind each day
  •  
  • Immediacy???
  • Immediacy
    • Impact on real time basis, and be ready for change at all times
    • Impact on ICT – Ensure that the infostructure enables real-time work, and provides efficient support at all times even through technology migrations
  •  
  • Have you changed civilization today? Source: HP banner ad
  • What is this?
  • The Dyson phenomena
  • Successful Innovation Needs Daring Tries
    • “ You miss 100% of the shots you don’t take ” Wayne Gretzky, hockey great
  • Successful Innovation Needs Silliness
    • Sounds like a strange advice? Remember…
      • Post-it Notes were silly.
    • FedEx was silly
    • World Wide Web was silly.. Way back in 1995
    • .. And so was …
  • Creativity and Tolerance The rose garden
  • Innovation
    • Impact on HR – Use creativity to innovate and change ways of working, marketing, educating
    • Impact on ICT – Ensure that the infostructure is innovative in nature and stimulates creative work
  •  
  • Knowledge – where will it lead us?
  • Remember this Magic from before
  • Its easy to capture some Knowledge It‘s not so easy to capture tacit knowledge BUT this is exactely what we want to capture
  • Join more than 7,000 People! Become a Nose Finder! ©Karl-Erik Sveiby
  • Ask yourself!
    • What huge amount of tacit knowledge would get lost in case...
  • Knowledge
    • Impact on HR – Stimulate and integrate information sharing and knowledge development at all levels
    • Impact on ICT – Ensure that the infostructure captures and supports the development of human capital
  •  
  • Do you think it will be a fantastic paradise-like future? NO For Sure NOT , But do you think anybody will stop it?
  • “ There will be more confusion in the business world in the next decade than in any decade in history. And the current pace of change will only accelerate.” Steve Case
  • WebWorld = Everything Web as a way to run your business’s innards Web as connector for your entire supply-demand chain Web as “spider’s web” which re-conceives the industry Web /B2B as ultimate wake-up call to “commodity producers” Web as the scourge of slack, inefficiency, sloth, bureaucracy, poor customer data Web as an Encompassing Way of Life Web = Everything (P.D. to after-sales) Web forces you to focus on what you do best Web as entrée, at any size, to World’s Best at Everything as next door neighbor