Slides from: Five Leadership Practices that Increase Innovation
 

Slides from: Five Leadership Practices that Increase Innovation

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Organizations value innovation and strive to increase their "innovative capacity." Does the task of innovation always fall to the leader? - How can they create a climate in which innovation ...

Organizations value innovation and strive to increase their "innovative capacity." Does the task of innovation always fall to the leader? - How can they create a climate in which innovation flourishes?

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Slides from: Five Leadership Practices that Increase Innovation Slides from: Five Leadership Practices that Increase Innovation Presentation Transcript

  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Five Leadership  Practices that  Increase Innovation The Leadership Challenge® Webinar Series ask@sonomaleadership.com | 707.933.3882 | www.SonomaLeadership.com
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com #1 provider of The Leadership Challenge® workshops and materials;  Partnering with the authors and publishers  of The Leadership Challenge® for over  20  years.  Global clients and projects in strategic,  enterprise‐wide leadership development. Lauren Parkhill  Marketing Director, Sonoma Leadership Systems lauren@sonomaleadership.com Welcome from Sonoma Leadership Systems
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Glenn Hughes Co‐author of “Photo Jolts!” Senior Director of L&D at KLA‐Tencor glenn_hughes@smartashell.com Presented by: View slide
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Does a leader have to be an innovator? Poll: Yes No  Maybe Let’s start with a question… does a leader have to be an innovator? Let’s see your answers.. View slide
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com We say no. Saying a leader has to be an innovator is like saying that a gardener has to be a  tomato.  It’s just not true.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com The Leader doesn’t have to be the innovator… The leader doesn’t need to be the innovator.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com ….But does need to create a climate  where Innovation can flourishBut… a leader does need to be the person who creates the climate where innovation can  flourish.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com How does a leader do that? So how does a leader do that?
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com By exhibiting the best practices of leadership that have been identified and validated through research. And what do Leaders do when they are at their best? Three decades ago, The Leadership Challenge authors  Jim Kouzes and Barry Posner set out to answer that  very question through research. More specifically, their research asked: “What do people DO when they’re  performing at their leadership best?”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Over 30 years of collecting Data Over 5000 individual case studies Over 5 million assessments Global data from 72 Countries Over 600 research studies  Source: The Leadership Challenge 5th Edition: How to Make Extraordinary Things Happen in Organizations 2012 John Wiley & Sons Publishing Kouzes & Posner Research
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com 5,000,000 So how does a leader do that?  One way is through the use of the LPI , The Leadership  Challenge’s 360° assessment, The Leadership Practices Inventory (LPI,) reflects Over 5 million respondents from all functions and levels, and is rigorously tested and validated. The LPI measures the frequency of leadership behavior. http://sonomaleadership.com/lpi
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com 30 Leadership Behaviors Organized into Five Practices The essence of The Leadership Challenge Model:
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Leadership isn’t a concept. It’s a set of behaviors that are seen by those around you. These 30 behaviors can be grouped into 10 commitments that a leader makes, related to the Five Practices  that consistently produce Personal Bests in Leadership. (Visual graphic by John Ward, http://manyminds.com)
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com MTW Model the Way Model the Way This practice demands that leaders ask and understand “What do I stand for? What do we stand for?” As we can see, “People are watching”... So leaders must be intentional about the messages they send.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com ISV Inspire a Shared Vision This practice demands that leaders co‐create meaning and inspiration about the real work they do. Leaders strive for shared aspirations; they aim to do more and to do better than today.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com CTP Challenge the Process This practice demands that leaders make the “impossible, possible.”  This practice helps determine the “how” of the vision.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com EOTA Enable Others to Act This practice insists on Collaboration that’s built on trust
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Encourage the HeartEncourage the Heart This is the “sustainability” practice Acknowledgement and appreciation are the ‘fuel we travel on’.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com FIVE PRACTICES THAT INCREASE  INNOVATION Today, we’re going to explore how these Five Practices increase Innovation
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com What?!?  Do I have to come up with all the ideas???!!!  Leaders often get frustrated because they think they have to come up with all the ideas. As we’ve already discussed, this isn’t true.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Tom Brown, Ideo “The myth of innovation is  that brilliant ideas leap from  the minds of geniuses. In  reality, most innovations are  borne from rigor, discipline  and collaboration." Tim Brown is a founder of IDEO, one of the world’s most innovative design firms. He says:
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com WHAT DOES INNOVATION LOOK LIKE? To explore that proposition, let’s take a moment to see what innovation looks like…
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com The Leadership Challenge® Workshop Facilitator‘s Guide, Third Ed., Rev. Copyright © 2006 by James M. Kouzes and Barry Z. Posner. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Innovation Quiz 1. Band Aid 2. FedEx 3. Frisbee 4. Hacky Sack 5. Gyroscope 6. Liquid Paper 7. Martial Arts Weapons 8. Masking Tape 9. Post‐it Notes 10. The Slinky 11. Velcro 12. Viagra
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Innovation Quiz 1. Band Aid 2. FedEx 3. Frisbee 4. Hacky Sack 5. Gyroscope 6. Liquid Paper 7. Martial Arts Weapons 8. Masking Tape 9. Post‐it Notes 10. The Slinky 11. Velcro 12. Viagra a. College Game using pie tins b. Children’s toy tops c. Farm implements d. Science fiction movies with flying saucers e. A better bookmark for Church Hymnal f. Medication for treating heart problems g. Burrs stuck to a pair pants h. A way to exercise after knee surgery i. Naval engineer working with tension springs j. Australian children’s exercise ring k. Fish hook caught in a net l. Observing auto painters painting two‐tone cars m. How artists painted over their mistakes  n. A spouse who cut her fingers in the kitchen o. Medication for treating arthritis p. Math class in topology q. Glue spilled on a note pad
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Innovation Quiz – Answer Key 1. Band Aid (n) 2. FedEx (p) 3. Frisbee (a) 4. Hacky Sack (h) 5. Gyroscope (b) 6. Liquid Paper (m) 7. Martial Arts Weapons (c) 8. Masking Tape (l) 9. Post‐it Notes (e) 10. The Slinky (i) 11. Velcro (g) 12. Viagra (f) a. College Game using pie tins b. Children’s toy tops  c. Farm implements  d. Science fiction movies with flying saucers e. A better bookmark for Church Hymnal  f. Medication for treating heart problems  g. Burrs stuck to a pair pants  h. A way to exercise after knee surgery i. Naval engineer working with tension springs  j. Australian children’s exercise ring k. Fish hook caught in a net l. Observing auto painters painting two‐tone cars m. How artists painted over their mistakes  n. A spouse who cut her fingers in the kitchen o. Medication for treating arthritis p. Math class in topology  q. Glue spilled on a note pad
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Innovation Quiz Velcro: Burrs stuck to a pair pants Take a look at the story of “Velcro”: http://en.wikipedia.org/wiki/Velcro There are a couple of key points about George de Mestral’s innovation: 1) He used Outsight. He looked at the world around him to see what others didn’t see.  2) In alignment with Tim Brown’s comments – he used rigor (years of experimentation), discipline (his ability with a  microscope), and collaboration (with weavers in the village) Just consider: How many people saw this without thinking (burrs on pants.) How many people thought about this without doing the work? How many people did the work without collaborating? There’s a reason why innovation is so rare.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com What Leadership Behaviors  Encourage an “Innovation Mindset”? So now you should be asking, “If that’s what innovation looks like, what Leadership Behaviors encourage an Innovation  Mindset
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com I’m glad you asked!
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Sets a Personal Example” First, under Model the Way:  An effective leader “Sets a personal example of what he/she expects of others”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Un‐Modeling the way Too many of us have seen this approach…
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com First… • Announce that innovation is  critical in a big meeting with  sexy videos.  • Include pictures of Einstein,  Edison, and the Wright  brothers. Un‐Modeling the way
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com First… • Announce that innovation is  critical in a big meeting with  sexy videos.  • Include pictures of Einstein,  Edison, and the Wright  brothers. Then… • Provide no funding for  innovation • Provide no time for  innovation • Criticize every new idea • Punish mistakes • Refuse to admit your own  mistakes • Limit innovation to R&D Un‐Modeling the way
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com First… • Announce that innovation is  critical in a big meeting with  sexy videos.  • Include pictures of Einstein,  Edison, and the Wright  brothers. Then… • Dedicate budget • Spend YOUR time on  innovation • Demonstrate a “Yes…  and…” attitude • Welcome mis‐takes • Admit your own mis‐takes • Encourage innovation  beyond R&D Modeling the Way
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Mistakes vs. Mis‐takes • Deviation from a  best‐known  method. • Mistakes = Waste • Apple Maps • Discovery of a  best‐known  method. • Mis‐takes =  Learning • Google Maps What do I mean by mis‐takes? A mistake is a Deviation from a best‐known method. In this case, mistakes = Waste. A mis‐take is the Discovery of a best‐known method. In this case, Mis‐takes = Learning. Let’s look at Google and Apple
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Apple Maps: Apple has created an environment where users expect perfection ‘out of the gate’.  Apple Maps, upon release, was  probably better than Google Maps was upon it’s release, but that didn’t meet the expectations of the customers. There  was a lot of confusion, criticism, and grief about Apple Maps. (above, a park where a train station should have been.) If your employees believe you expect perfection, they will not be likely to collaborate and make mis‐takes. That’s an environment that discourages innovation. 
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Google Maps: Google, on the other hand, has a co‐development culture with it’s customers. This creates an environment where ‘bugs’  are identified by users and fixed quickly. Customers don’t mind this; they feel like contributors and collaborators. One culture isn’t better than the other. And surely Apple’s internal culture is more collaborative than their external  culture – but I hope you can see how one experience can affect the willingness to experiment and innovate. 
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Your Leadership Challenge • Identify one way you (or your leader) can Model a  ‘Mis‐take’ mindset in the next week.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Describes a Compelling Image of the  Future”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com COMPUTERS ARE LIKE A BICYCLE FOR OUR MINDS. - Steve Jobs
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Your Leadership Challenge • Identify one way you (or your leader) can Inspire a shared  vision by providing a image of your innovation goal.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Seeks out  Challenging Opportunities” “New and Innovative Ways” “Seeks out  Challenging  Opportunities” “What can we Learn”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Flat World: Restaurant Laws/Roles/Facts The Opposite How Can I Use This?
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Laws/Roles/Facts The Opposite How Can I Use This? Must have a Menu No Menu • Fixed Menu • Chef Surprise • Buffet Must have a Waitress No Waitress • Self Serve • Drive Thru • Vending Machine Must Be Clean Dirty • Street Food • Peanuts on Floor Must serve Food No Food • Serve Ambiance • Oxygen Bar • Wine Bar Chef cooks Food No Chef • Korean BBQ • Mongolian BBQ • Vending Must have Seats No Seats • Stand‐up • Drive‐in Flat World: Restaurant
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “A hallmark of a healthy  creative culture is that people  feel free to share ideas,  opinions and criticisms.” Ed Catmull, CEO of Pixar
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com - Jim Kouzes and Barry Posner “We’re much more inclined to challenge when we work in a climate of trust”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Your Leadership Challenge • Identify one way you (or your leader) can Challenge the  Process by ignoring a ‘rule’ or ‘fact’ that others follow.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Fosters collaboration” “Choice and freedom in how to do your work ” “Actively listens to diverse points of view”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Fosters Collaboration • 3M Post‐it notes • Mistakes get shared • Another engineer has a  problem with his bookmark • Develops the solution
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Choice and Freedom • Google ‘20%’ • Google Glass • Google Cars • On Mission?
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Diverse Points of View • Crowdsourcing • Finding Oil • Man on Mars
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Devil’s Advocate / Provocateur • “What if....?” • “I know this ‘isn’t possible’...., but if it were, how would we do  it? What problems would we have to solve?” • “What would Steve Jobs have said?”  • “What would Google do?”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Your Leadership Challenge • Identify one way you (or your leader) can Enable others  to Act by fostering collaboration, allowing choice in how  work is done, or encouraging diversity of thought.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Confidence In Others’ Abilities”
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com "I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. No single space project in this period will be more impressive to mankind, or more important for the long-range exploration of space." President Kennedy, Address to Congress on Urgent National Needs, May 25, 1961
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Your Leadership Challenge • Identify one way you (or your leader) can Encourage the  Heart by showing confidence in other’s abilities or  celebrating an innovative effort.
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com The Leader as the Champion for Innovation
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com “Five Leadership Practices  that Increase Innovation” Presented by Glenn Hughes Co‐author, “Photo Jolts!” glenn_hughes@smartashell.com Lauren Parkhill Marketing Manager lauren@sonomaleadership.com (707) 933.3882 www.SonomaLeadership.com Bruce Wilson VP, Business Development bruce@sonomaleadership.com (925) 225‐1013 www.SonomaLeadership.com Hosted by:  Sonoma Leadership Systems
  • Copyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.comCopyright  © 2014 Sonoma Leadership Systems, all rights reserved www.SonomaLeadership.com Global Training Partner, The Leadership Challenge® ask@sonomaleadership.com | 707.933.3882 | www.SonomaLeadership.com