Loyalty one webinar Delivering on the Promise of Shopper-Centricity 2013-07_23
- 634 views
Customer Centricity Fuels Sustainable Growth ...
Customer Centricity Fuels Sustainable Growth
by Graeme McVie, LoyaltyOne US Vice President
Two main trends in the retail environment are driving the need for a customer-centric approach: heightening customer expectations, and evolving & expanding competition.
When properly implemented on an enterprise-wide level, customer-centricity can capture a larger share of customer spend, loyalty – and profits. See how.
- Total Views
- Views on SlideShare
- Embed Views