Death & Points Infographic

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This infographic draws attention to an often forgotten asset within all of our portfolios, our points from Loyalty programs.
What should you do to ensure these points get passed on to your loved ones?

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Death & Points Infographic

  1. 1. Conclusion: Most members have not considered what to do with their accumulated points. As loyalty programs proliferate, and consumers accrue more points, it has raised the question of what happens to points after death. And as it relates to policies for the bequeathing of points, loyalty programs differ greatly. Unless Canadians work with heirs to create a rewards legacy, valuable accrued points and miles can be left behind. For those who devise an inheritance plan to share with family and loved ones, loyalty can live on. Consumers are not thinking about what to do with their accumulated points in loyalty programs postmortem. As a consequence, very few members (only 3% CA) have documented a plan to transfer points after they are deceased. LoyaltyOne online survey April 2013 A survey of 1,090 Canadians was completed online between April 4 and April 11, 2013. This sample size yields a margin of error of about +/-2.97% at the 95% confidence interval. ? 84%have made no consideration The Points Left BehindThe Points Left Behind Only 3%have a documented plan Only 13%know about inheritance policy

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