Evaluating suppliers of information for credit risk management

663 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
663
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Evaluating suppliers of information for credit risk management

  1. 1. John Hughes: Credit Risk Consultant Intelligent Credit
  2. 2.  Credit Risk Manager Dublin, Republic of Ireland Pfizer Full responsibility for managing the Credit Risk function for Pfizer Global Financial Solution (GFS) Europe as part of the GFS Credit Risk Centre of Excellence organization
  3. 3.  All issues around credit management and reporting Leadership around credit risk Operational management Tactical objectives Policy Develop and manage metrics Continuous improvement Technical expertise and solid financial background Now head up Intelligent Credit
  4. 4. "Customer satisfaction is worthless. Customer LOYALTY is priceless."~ Jeffrey Gitomer
  5. 5. To add maximum value credit professionals must learn tochallenge the Status Quo!
  6. 6.  Be clear what you want Meet with a number of representatives to explain what you want Thoroughly test quality of solutions “You gotta haggle!” Ensure team buy in Ensure thorough training Prepare the case for change
  7. 7.  Quality of data:- ◦ Comprehensive ◦ Standardised reports Flexibility around own data and integration Consultative approach Best critical X score Value for money
  8. 8.  Pfizer industry-specific risk programme built including scorecards, alerts, templates, benchmarks, trend analysis Better management of information. Typing time and priority setting vastly improved Customer service-knowledge, advice, flexibility

×