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Loud - Digital Download - Week 5

by on Apr 11, 2011

  • 2,900 views

This presentation is the fifth session of the 7 week Digital Download training course run and presented by Dominique Hind....

This presentation is the fifth session of the 7 week Digital Download training course run and presented by Dominique Hind.

It gives an introduction to the customer journey, particularly retain. It covers topics like eCRM, email and social. Also, the 5 characters of eCRM.

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Loud - Digital Download - Week 5 Loud - Digital Download - Week 5 Presentation Transcript