Fcitr public

649 views
535 views

Published on

Published in: Technology, Art & Photos
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
649
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Fcitr public

  1. 1. FOSTERING CONTINUOUS IMPROVEMENT through RETROSPECTIVES Nick Oostvogels Laurens Bonnema Image  by  inajeep  at  h"p://www.flickr.com/photos/inajeep/6293310/  
  2. 2. GOAL of this SESSION WHY does CONTINUOUS IMPOVEMENT matter? WHAT the h*ll are RETROSPECTIVES? HOW do you RUN them?
  3. 3. Image  by  shht!  at  h1p://www.flickr.com/photos/shht/524480606/   TO HELP US IMPROVE
  4. 4. AGENDA Warm-up exercise CI, in which form? Exercise 2 Structure of retrospective Retrospective 1 Facilitator Role Anti- patterns Retrospective cookbook Retrospective 2 Sample exercises
  5. 5. Check-in EXERCISE 1
  6. 6. SCHEDULED in which FORM? Image  by  bcymet  at  h1p://www.flickr.com/photos/bcymet/3564484236/   TRIGGERED
  7. 7. Image  by  ciana13  at  h1p://www.flickr.com/photos/ciana13/1987634535/   BLINDLY implementing EACH IDEA can lead to this:
  8. 8. LEAN manufacturing - TPS Image:  The  Toyota  Way  -­‐  Jeffrey  K.  Liker      
  9. 9. KAIZEN KAI (Change) CHANGE for the BETTER Image  by  lenaibojcdruz  at  h1p://www.flickr.com/photos/chaos/22725966/   ZEN (Good)
  10. 10. WHICH business ACTIVITIES need to be IMPROVED?
  11. 11. KAIZEN EVENT Planned Crossfunctional team 2-10 days 2 types of KAIZEN GEMBA KAIZEN Continuous People involved On the workfloor Image  by  Mr  Thinktank  at  h1p://www.flickr.com/photos/tahini/4048650596/  
  12. 12. Housekeeping Muda elimination Standardization GEMBA KAIZEN Image  by  ro_buk  at  h1p://www.flickr.com/photos/ro_buk/309023740/  
  13. 13. Sort Straighten Shine Standardize Sustain HOUSEKEEPING - 5 S Seiri Seiton Seiso Seiketsu Shitsuke
  14. 14. MUDA Elimination STANDARDIZATION
  15. 15. GO to GEMBA first CHECK GEMBUTSU TEMPORARYcountermeasures FIND ROOT CAUSE STANDARDIZE to prevent 5 golden RULES
  16. 16. Working at the Gemba General Manager Image  at  h1p://www.evolvingexcellence.com/blog/2010/08/working-­‐at-­‐the-­‐gemba.html  
  17. 17. PROJECT POST-MORTEM LESSONS LEARNED SOFTWARE DEVELOPMENT MORE FREQUENT with ITERATIVE development Agile RETROSPECTIVES Image  by  code_marTal  at  h1p://www.flickr.com/photos/code_marTal/4145914957/  
  18. 18. Image  by  Jef  Cumps  
  19. 19. SET the STAGE STRUCTURE of RETROSPECTIVE GATHER INFORMATION INSIGHTS DEFINE ACTIONS CLOSE
  20. 20. SET the STAGE GATHER INFORMATION INSIGHTS DEFINE ACTIONS CLOSE
  21. 21. GATHER INFORMATION CLOSESET the STAGE INSIGHTS DEFINE ACTIONS
  22. 22. INSIGHTSSET the STAGE CLOSE GATHER INFORMATION DEFINE ACTIONS
  23. 23. DEFINE ACTIONS SET the STAGE INSIGHTS CLOSE GATHER INFORMATION
  24. 24. CLOSESET the STAGE INSIGHTS DEFINE ACTIONSGATHER INFORMATION
  25. 25. TRIGGER method RETROSPECTIVE 1 Image  by  gr8witeninja  at  h1p://www.flickr.com/photos/jamesanderson/215651348/  
  26. 26. FACILITATOR role HISTORY Image  by  Eugeni  Dodonov  at  h1p://www.flickr.com/photos/eugeni_dodonov/4743512951/  
  27. 27. trigger COMMUNICATION keep ENERGY level UP GUIDE through EXERCISES RECORD BLEND IN FACILITATOR role RESPONSIBILITIES
  28. 28. PARTICIPATORY DECISION MAKING Image  :  Facilitator’s  guide  to  parTcipatory  decision  making  -­‐  Sam  Kaner  
  29. 29. ANTI- PATTERNS Image  by  Texture  jungle  at  h1p://www.flickr.com/photos/carladi/4164416520/  
  30. 30. Image  by  Lori  Hutchinson  at  h1p://www.flickr.com/photos/lorihutchinson/2837613821/  
  31. 31. Image  by  wwarby  at  h1p://www.flickr.com/photos/wwarby/3296379139/  
  32. 32. RIDICULING Image  by  20th  Century  Fox  
  33. 33. DISMISSING REMARKS Image  by  Sean  Dreilinger  at  h1p://www.flickr.com/photos/seandreilinger/474738506/  
  34. 34. FLYING OVER UNINTERESTING TOPICS Image  by  Jason  Carter  at  h1p://www.flickr.com/photos/jcarter/1425422404/  
  35. 35. ABUSING HIERARCHY Image  by  Thruthout.org  at  h1p://www.flickr.com/photos/truthout/4479979191/  
  36. 36. NOT PARTICIPATING Image  by  opacity  at  h1p://www.flickr.com/photos/opacity/3655692497/  
  37. 37. SKIPPING retrospectives Image  by  Dread  Pirate  Jeff  at  h1p://www.flickr.com/photos/justageek/2358182341/  
  38. 38. DISTRACTING behaviour Image  by  ubikwit.net  at  h1p://www.flickr.com/photos/ubikwit/368938106/  
  39. 39. STATUS REPORT Image  by  bsabarnowl  at  h1p://www.flickr.com/photos/bsabarnowl/4935829383/  
  40. 40. NO CONCRETE ACTIONS Image  by  Eleaf  at  h1p://www.flickr.com/photos/eleaf/2536358399/  
  41. 41. REFERRING to FAILURE Image  by  dresmall  at  h1p://www.flickr.com/photos/dresmall/149081654/  
  42. 42. RETROSPECTIVE COOKBOOK Image  by  Dorling  Kindersley  at  h1p://www.dorlingkindersley-­‐uk.co.uk/nf/Book/BookDisplay/0,,9780751351217,00.html  
  43. 43. RETROSPECTIVES GONE WRONG Image  by  Nicki  Symington  at  h1p://www.bigsaucer.com/i/reuben.jpg  
  44. 44. •  No  structure   •  PuCng  Eme  pressure   •  Ridiculing   •  Dismissing  remarks   •  Flying  over  uninteresEng  topics   •  Abusing  hierarchy   •  Not  parEcipaEng   •  Skipping  retrospecEves   •  DistracEng  behaviour   •  Status  report   •  No  concrete  acEons   •  Referring  to  failure   WHICH ANTIPATTERNS DID YOU SPOT?
  45. 45. PROVEN RETROSPECTIVE TECHNIQUES Image  by  PragmaTc  Programmers  at  h1p://www.pragprog.com/images/covers/original/dlret.jpg   Set the Stage Gather Data Generate Insights Decide What to Do Close the Retrospective
  46. 46. SET THE STAGE
  47. 47. GATHER DATA Image  by  gizmodo  at  h1p://cache.gizmodo.com/assets/resources/2008/01/lego-­‐brick4-­‐Tmeline.jpg  
  48. 48. GENERATE INSIGHTS Image  by  Kaptain  Kobold  at  h1p://www.flickr.com/photos/kaptainkobold/1021866852/sizes/o/   The Good, The Bad, and The Ugly
  49. 49. DECIDE WHAT TO DO Image  by  smashmethod  at  h1p://desktop-­‐world.info/wp-­‐content/uploads/2009/02/a_corkboard_retrospecTve_by_smashmethod.jpg  
  50. 50. CLOSE THE RETROSPECTIVE
  51. 51. ADD VARIATION AND FLAVOR Image  by  Zsuzsanna  Kilian  at  h1p://westofpersia.files.wordpress.com/2010/04/ground-­‐spices.jpg   Record Truthfully Process Concurrently Chickensoup For The Soul Conclude Coalescently Try Appreciative Inquiry Analyze Recurrent Themes Start Your Own Cookbook!
  52. 52. RECORD TRUTHFULLY h1p://www.climatecrisis.net/  
  53. 53. PROCESS CONCURRENTLY Image  by  Dude  at  h1p://www.dude.com  
  54. 54. CHICKENSOUP FOR THE SOUL Image  by  Clark  &  Vizdos  at  h1p://www.implemenTngscrum.com/2006/09/11/the-­‐classic-­‐story-­‐of-­‐the-­‐pig-­‐and-­‐chicken/  
  55. 55. CONCLUDE COALESCENTLY
  56. 56. TRY APPRECIATIVE INQUIRY Image  by  Clark  &  Vizdos  at  h1p://www.implemenTngscrum.com/2007/07/30/feedback-­‐is-­‐anyone-­‐listening/  
  57. 57. ANALYZE RECURRENT THEMES Image  via  Tim  Geelen  at  h1p://Tmgeelen.files.wordpress.com/2010/06/bsg.jpg  
  58. 58. START YOUR OWN COOKBOOK! Image  by  Moleskine  at  h1p://www.moleskine.com/php/manage/products/uploads/recipe02.jpg  
  59. 59. JUST DO IT
  60. 60. SCRAMBLE exercise RETROSPECTIVE 2
  61. 61. SAMPLE exercises Set the stage Gather information Insights Define actions Close Brain writing Emotional Trend Line 3 complaints 5 minutes of fame Actions centered Fishbowl Gallery tour
  62. 62. BRAINWRITING
  63. 63. 3 COMPLAINTS Image  by  Anderson  Mancini  at  h1p://www.flickr.com/photos/ektogamat/2687444500/  
  64. 64. 5 minutes of FAME Image  by  thegirlsmoma  at  h1p://www.flickr.com/photos/thegirlsmoma/2072461250/  
  65. 65. ACTIONS CENTERED
  66. 66. FISHBOWL Image  by  Nancy  White  at  h1p://www.flickr.com/photos/choconancy/3212222495/  
  67. 67. GALLERY TOUR Image  by  pj_in_oz  at  h1p://www.flickr.com/photos/pj_in_oz/3326939259/  
  68. 68. Wrap-up
  69. 69. Laurens Bonnema •  Day-Job: Agile Consultant & Trainer at Xebia Utrechtseweg 49 1213 TL Hilversum lbonnema@xebia.com •  +31 6 40 124 679 •  Night-Jobs: IPMA Netherlands Program Group Agile Management Chairman Agile Holland Treasurer Agile Consortium Benelux Agile Master Certification Workgroup Member Agile Project Leadership Netherlands Chapter Chairman NLScrum Member •  Instant Messaging, Skype, Twitter: laurensbonnema Nick Oostvogels •  Job: Project addict at 4C Technologies Veldkant 33A 2552 Kontich, Belgium nick.oostvogels@gmail.com •  Blog: noostvog.wordpress.com Twitter: @nickoostvogels

×