Your SlideShare is downloading. ×
  • Like

Loading…

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

×

Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply
Published

 

Published in Technology , Art & Photos
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
376
On SlideShare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
3
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. FOSTERING CONTINUOUS IMPROVEMENT through RETROSPECTIVES Nick Oostvogels Laurens Bonnema Image  by  inajeep  at  h"p://www.flickr.com/photos/inajeep/6293310/  
  • 2. GOAL of this SESSION WH WHY does AT NTINUOUS are the h *l CO l RET POVE MENT ROS IM P ECT IVE matter? S? HOW do you RUN them?
  • 3. TO HELP US IMPROVE Image  by  shht!  at  h1p://www.flickr.com/photos/shht/524480606/  
  • 4. Warm-up Sample exercise exercises CI, in which Retrospective form? 2 AGENDA Exercise Retrospective 2 cookbook Structure of Anti- retrospective patterns Retrospective Facilitator 1 Role
  • 5. EXERCISE 1 Check-in
  • 6. in which FORM? SCHEDULED TRIGGERED Image  by  bcymet  at  h1p://www.flickr.com/photos/bcymet/3564484236/  
  • 7. BLINDLY implementing EACH IDEA can lead to this: Image  by  ciana13  at  h1p://www.flickr.com/photos/ciana13/1987634535/  
  • 8. LEAN manufacturing - TPS Image:  The  Toyota  Way  -­‐  Jeffrey  K.  Liker      
  • 9. KAIZEN KAI ZEN (Change) (Good) CHANGE for the BETTER Image  by  lenaibojcdruz  at  h1p://www.flickr.com/photos/chaos/22725966/  
  • 10. WHICH businessACTIVITIES need to be IMPROVED?
  • 11. 2 types of KAIZEN KAIZEN EVENT GEMBA KAIZEN Planned Continuous Crossfunctional team People involved 2-10 days On the workfloor Image  by  Mr  Thinktank  at  h1p://www.flickr.com/photos/tahini/4048650596/  
  • 12. GEMBA KAIZEN Housekeeping Muda elimination Standardization Image  by  ro_buk  at  h1p://www.flickr.com/photos/ro_buk/309023740/  
  • 13. HOUSEKEEPING - 5 S Sort Seiri Straighten Seiton Shine Seiso Standardize Seiketsu Sustain Shitsuke
  • 14. MUDA Elimination STANDARDIZATION
  • 15. 5 golden RULES GO to GEMBA first CHECK GEMBUTSU TEMPORARYcountermeasures FIND ROOT CAUSE STANDARDIZE to prevent
  • 16. Working at the Gemba General Manager Image  at  h1p://www.evolvingexcellence.com/blog/2010/08/working-­‐at-­‐the-­‐gemba.html  
  • 17. SOFTWARE DEVELOPMENT PROJECT POST-MORTEM LESSONS LEARNED MORE FREQUENT with ITERATIVE development Agile RETROSPECTIVES Image  by  code_marTal  at  h1p://www.flickr.com/photos/code_marTal/4145914957/  
  • 18. Image  by  Jef  Cumps  
  • 19. STRUCTURE of RETROSPECTIVE SET the STAGE INSIGHTS CLOSE GATHER DEFINE ACTIONS INFORMATION
  • 20. SET the STAGE INSIGHTS CLOSE GATHER DEFINE ACTIONS INFORMATION
  • 21. SET the STAGE INSIGHTS CLOSE DEFINE ACTIONS GATHER INFORMATION
  • 22. SET the STAGE INSIGHTS CLOSE GATHER DEFINE ACTIONS INFORMATION
  • 23. SET the STAGE INSIGHTS CLOSE GATHER DEFINE ACTIONS INFORMATION
  • 24. SET the STAGE INSIGHTS CLOSE GATHER DEFINE ACTIONS INFORMATION
  • 25. RETROSPECTIVE 1 TRIGGER method Image  by  gr8witeninja  at  h1p://www.flickr.com/photos/jamesanderson/215651348/  
  • 26. FACILITATOR role HISTORY Image  by  Eugeni  Dodonov  at  h1p://www.flickr.com/photos/eugeni_dodonov/4743512951/  
  • 27. FACILITATOR role RESPONSIBILITIES COMMUNICATION trigger keep ENERGY level UP GUIDE through EXERCISES RECORD BLEND IN
  • 28. PARTICIPATORY DECISION MAKING Image  :  Facilitator’s  guide  to  parTcipatory  decision  making  -­‐  Sam  Kaner  
  • 29. ANTI- PATTERNS Image  by  Texture  jungle  at  h1p://www.flickr.com/photos/carladi/4164416520/  
  • 30. Image  by  Lori  Hutchinson  at  h1p://www.flickr.com/photos/lorihutchinson/2837613821/  
  • 31. Image  by  wwarby  at  h1p://www.flickr.com/photos/wwarby/3296379139/  
  • 32. RIDICULING Image  by  20th  Century  Fox  
  • 33. DISMISSING REMARKS Image  by  Sean  Dreilinger  at  h1p://www.flickr.com/photos/seandreilinger/474738506/  
  • 34. FLYING OVER UNINTERESTING TOPICS Image  by  Jason  Carter  at  h1p://www.flickr.com/photos/jcarter/1425422404/  
  • 35. ABUSING HIERARCHY Image  by  Thruthout.org  at  h1p://www.flickr.com/photos/truthout/4479979191/  
  • 36. NOT PARTICIPATING Image  by  opacity  at  h1p://www.flickr.com/photos/opacity/3655692497/  
  • 37. SKIPPING retrospectives Image  by  Dread  Pirate  Jeff  at  h1p://www.flickr.com/photos/justageek/2358182341/  
  • 38. DISTRACTING behaviour Image  by  ubikwit.net  at  h1p://www.flickr.com/photos/ubikwit/368938106/  
  • 39. STATUS REPORT Image  by  bsabarnowl  at  h1p://www.flickr.com/photos/bsabarnowl/4935829383/  
  • 40. NO CONCRETE ACTIONS Image  by  Eleaf  at  h1p://www.flickr.com/photos/eleaf/2536358399/  
  • 41. REFERRING to FAILURE Image  by  dresmall  at  h1p://www.flickr.com/photos/dresmall/149081654/  
  • 42. RETROSPECTIVE COOKBOOK Image  by  Dorling  Kindersley  at  h1p://www.dorlingkindersley-­‐uk.co.uk/nf/Book/BookDisplay/0,,9780751351217,00.html  
  • 43. RETROSPECTIVES GONE WRONG Image  by  Nicki  Symington  at  h1p://www.bigsaucer.com/i/reuben.jpg  
  • 44. WHICH ANTIPATTERNS DID YOU SPOT? •  No  structure   •  PuCng  Eme  pressure   •  Ridiculing   •  Dismissing  remarks   •  Flying  over  uninteresEng  topics   •  Abusing  hierarchy   •  Not  parEcipaEng   •  Skipping  retrospecEves   •  DistracEng  behaviour   •  Status  report   •  No  concrete  acEons   •  Referring  to  failure  
  • 45. PROVEN RETROSPECTIVE TECHNIQUES Set the Stage Gather Data Generate Insights Decide What to Do Close the Retrospective Image  by  PragmaTc  Programmers  at  h1p://www.pragprog.com/images/covers/original/dlret.jpg  
  • 46. SET THE STAGE
  • 47. GATHER DATA Image  by  gizmodo  at  h1p://cache.gizmodo.com/assets/resources/2008/01/lego-­‐brick4-­‐Tmeline.jpg  
  • 48. GENERATE INSIGHTS The Good, The Bad, and The Ugly Image  by  Kaptain  Kobold  at  h1p://www.flickr.com/photos/kaptainkobold/1021866852/sizes/o/  
  • 49. DECIDE WHAT TO DO Image  by  smashmethod  at  h1p://desktop-­‐world.info/wp-­‐content/uploads/2009/02/a_corkboard_retrospecTve_by_smashmethod.jpg  
  • 50. CLOSE THE RETROSPECTIVE
  • 51. ADD VARIATION Record Truthfully AND FLAVOR Process Concurrently Chickensoup For The Soul Conclude Coalescently Try Appreciative Inquiry Analyze Recurrent Themes Start Your Own Cookbook! Image  by  Zsuzsanna  Kilian  at  h1p://westofpersia.files.wordpress.com/2010/04/ground-­‐spices.jpg  
  • 52. RECORD TRUTHFULLY h1p://www.climatecrisis.net/  
  • 53. PROCESS CONCURRENTLY Image  by  Dude  at  h1p://www.dude.com  
  • 54. CHICKENSOUP FOR THE SOUL Image  by  Clark  &  Vizdos  at  h1p://www.implemenTngscrum.com/2006/09/11/the-­‐classic-­‐story-­‐of-­‐the-­‐pig-­‐and-­‐chicken/  
  • 55. CONCLUDE COALESCENTLY
  • 56. TRY APPRECIATIVE INQUIRY Image  by  Clark  &  Vizdos  at  h1p://www.implemenTngscrum.com/2007/07/30/feedback-­‐is-­‐anyone-­‐listening/  
  • 57. ANALYZE RECURRENT THEMES Image  via  Tim  Geelen  at  h1p://Tmgeelen.files.wordpress.com/2010/06/bsg.jpg  
  • 58. START YOUR OWN COOKBOOK! Image  by  Moleskine  at  h1p://www.moleskine.com/php/manage/products/uploads/recipe02.jpg  
  • 59. JUST DO IT
  • 60. RETROSPECTIVE 2 SCRAMBLE exercise
  • 61. SAMPLE exercises Set the Gather Insights Define Close stage information actions Actions centered Gallery tour Emotional Trend Line 3 Brain complaints writing 5 minutes Fishbowl of fame
  • 62. BRAINWRITING
  • 63. 3 COMPLAINTS Image  by  Anderson  Mancini  at  h1p://www.flickr.com/photos/ektogamat/2687444500/  
  • 64. 5 minutes of FAME Image  by  thegirlsmoma  at  h1p://www.flickr.com/photos/thegirlsmoma/2072461250/  
  • 65. ACTIONS CENTERED
  • 66. FISHBOWL Image  by  Nancy  White  at  h1p://www.flickr.com/photos/choconancy/3212222495/  
  • 67. GALLERY TOUR Image  by  pj_in_oz  at  h1p://www.flickr.com/photos/pj_in_oz/3326939259/  
  • 68. Wrap-up
  • 69. •  Day-Job: Agile Consultant & Trainer at Xebia Utrechtseweg 49 1213 TL Hilversum lbonnema@xebia.com •  +31 6 40 124 679 •  Night-Jobs: IPMA Netherlands Program Group Agile Management Chairman Laurens Agile Holland Treasurer Agile Consortium Benelux Agile Master Certification Workgroup Member Bonnema Agile Project Leadership Netherlands Chapter Chairman NLScrum Member •  Instant Messaging, Skype, Twitter: laurensbonnema •  Job: Project addict at 4C Technologies Veldkant 33A 2552 Kontich, Belgium nick.oostvogels@gmail.com Nick •  Blog: noostvog.wordpress.com Twitter: @nickoostvogels Oostvogels