lordlancaster's Guide to Twitter
by Paul Lancaster, Consultant at Sage One UK on Dec 22, 2010
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Free guide by Paul Lancaster (Web Development Executive, Shell LiveWIRE)....
Free guide by Paul Lancaster (Web Development Executive, Shell LiveWIRE).
This free guide by Paul Lancaster (Web Development Executive, Shell LiveWIRE) is based on first-hand experience of using Twitter to communicate with LiveWIRE members and interested parties throughout the UK.
It contains screenshots taken from his own personal Twitter account, simple explanations and useful tips on using Twitter for business and personal use.
Twitter is often described as a micro-blogging tool which is a handy way to describe it. However, it’s fundamentally a great way to share ideas and communicate with large groups of people instantly.
For businesses, it’s not only a great way to market and promote what they do to interested and engaged customers or ‘Followers’, but more importantly it’s a wonderful customer service tool and way to keep track of positive and negative comments and feedback, enabling them to respond and turn bad situations into good by showing they are listening to what real people are saying about them online.
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