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RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
What is the Value of a Retail
Scorecard?
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Supply Chain Insights is focused on delivering
independent, actionable and objective advice for
supply chain leaders.
A company dedicated to research,
turn to us when you want the latest insights
on supply chain trends, technologies to know and
metrics that matter.
About Us
#sciwebinar
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Growth has Slowed
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
1990-
1994
1995-
1999
2000-
2004
2005 2006 2007 2008 2009 2010 2011 2012
eCommerce 343 456 549 758 848 1016 998 1073
Grocery 198 182 425 479 475 520 612 611 572 518 504
Mass 112 144 253 348 379 617 487 474 533 464 348
Specialty 296 384 414 458 479 527 534 282 312
0
200
400
600
800
1000
1200
RevenueperEmployee(K$)
Revenue per Employee
Retail: Revenue Per Employee
Source: Supply Chain Index Analysis from Annual Reports 1990-2012
Mean values utilized excluding outlier data
Can you update
this slide?
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Revenue Per Store
Can you update this
slide?
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
A Supply Chain
is a Complex System
with Complex Processes
with Increasing
Complexity
#sciwebinar
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
 Resilient and predictable
 Balanced across the set of metrics to
maximize value
 Showing year-over-year strength against
peer group
Desired Corporate Performance
#sciwebinar
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
The Supply Chain Effective Frontier
#sciwebinar
In most supply chains, complexity has risen throwing the supply
chain out of balance. We find that nine out of ten companies are
stuck at the intersection of inventory turns and operating margin.
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
The Efficient Supply Chain is not
Effective
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Mining 20 Years of Financial Data
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
How to Read an Orbit Chart
#sciwebinar
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Corporate Summary
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Cash-to-Cash Cycle vs.
Inventory Turns (2000-2012)
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Inventory Turns vs.
Operating Margin (2000-2012)
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Company (2000-2003) Days of Inventory Days of Payables Days of Receivables
BASF SE 82 50 72
E. I. du Pont de Nemours and Co. 95 51 44
Company (2004-2007) Days of Inventory Days of Payables Days of Receivables
BASF SE 66 38 61
E. I. du Pont de Nemours and Co. 86 49 53
Company (2008-2011) Days of Inventory Days of Payables Days of Receivables
BASF SE 64 30 54
E. I. du Pont de Nemours and Co. 100 66 49
Company (2012) Days of Inventory Days of Payables Days of Receivables
BASF SE 64 30 50
E. I. du Pont de Nemours and Co. 106 69 42
Source: Supply Chain Insights LLC, Corporate Annual Reports 2000-2012
Can you put a cash to cash slide in this deck for
Wal-Mart versus Target?
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Retail Resiliency
#sciwebinar
Company Wal-Mart Target
Resiliency Ranking 1.00 1.33
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Vendor Managed Inventory
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Definition
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Suppliers
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
VMI is Stalled
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
VMI Performance
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Shorter Order Cycle Times
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Suppliers Alignment
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Study Overview
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Use of Scorecards
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Multiple Scorecards
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Reviews
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Review Frequency
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Redefined
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Face-to-Face Meetings
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Benefit
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
Impact
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
What is the Value of a Retail
Scorecard?
• Resiliency
• On-time performance and in-stock
improvements
• Reduction of shipping and receiving issues
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
About Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blogger for Forbes
• Author of 2 books: Bricks Matter (2012) and
Metrics That Matter (to publish Fall of 2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner and AMR
Research
• 8 years Experience in Marketing and Selling Supply Chain Software at Descartes
Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for Clorox,
Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (6000 pageviews/month)
• Forbes: http://www.forbes.com/search/?q=lora+cecere
• Twitter: lcecere (4800 followers)
• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network)
#sciwebinar
RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
What’s Happening at
Supply Chain Insights?
www.supplychaininsights.com
#sciwebinar

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What is the value of a retail scorecard

  • 1. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa What is the Value of a Retail Scorecard?
  • 2. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Supply Chain Insights is focused on delivering independent, actionable and objective advice for supply chain leaders. A company dedicated to research, turn to us when you want the latest insights on supply chain trends, technologies to know and metrics that matter. About Us #sciwebinar
  • 3. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Growth has Slowed
  • 4. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa 1990- 1994 1995- 1999 2000- 2004 2005 2006 2007 2008 2009 2010 2011 2012 eCommerce 343 456 549 758 848 1016 998 1073 Grocery 198 182 425 479 475 520 612 611 572 518 504 Mass 112 144 253 348 379 617 487 474 533 464 348 Specialty 296 384 414 458 479 527 534 282 312 0 200 400 600 800 1000 1200 RevenueperEmployee(K$) Revenue per Employee Retail: Revenue Per Employee Source: Supply Chain Index Analysis from Annual Reports 1990-2012 Mean values utilized excluding outlier data Can you update this slide?
  • 5. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Revenue Per Store Can you update this slide?
  • 6. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa A Supply Chain is a Complex System with Complex Processes with Increasing Complexity #sciwebinar
  • 7. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa  Resilient and predictable  Balanced across the set of metrics to maximize value  Showing year-over-year strength against peer group Desired Corporate Performance #sciwebinar
  • 8. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa The Supply Chain Effective Frontier #sciwebinar In most supply chains, complexity has risen throwing the supply chain out of balance. We find that nine out of ten companies are stuck at the intersection of inventory turns and operating margin.
  • 9. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa The Efficient Supply Chain is not Effective
  • 10. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Mining 20 Years of Financial Data
  • 11. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa How to Read an Orbit Chart #sciwebinar
  • 12. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Corporate Summary
  • 13. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Cash-to-Cash Cycle vs. Inventory Turns (2000-2012)
  • 14. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Inventory Turns vs. Operating Margin (2000-2012)
  • 15. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Company (2000-2003) Days of Inventory Days of Payables Days of Receivables BASF SE 82 50 72 E. I. du Pont de Nemours and Co. 95 51 44 Company (2004-2007) Days of Inventory Days of Payables Days of Receivables BASF SE 66 38 61 E. I. du Pont de Nemours and Co. 86 49 53 Company (2008-2011) Days of Inventory Days of Payables Days of Receivables BASF SE 64 30 54 E. I. du Pont de Nemours and Co. 100 66 49 Company (2012) Days of Inventory Days of Payables Days of Receivables BASF SE 64 30 50 E. I. du Pont de Nemours and Co. 106 69 42 Source: Supply Chain Insights LLC, Corporate Annual Reports 2000-2012 Can you put a cash to cash slide in this deck for Wal-Mart versus Target?
  • 16. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Retail Resiliency #sciwebinar Company Wal-Mart Target Resiliency Ranking 1.00 1.33
  • 17. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Vendor Managed Inventory
  • 18. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Definition
  • 19. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Suppliers
  • 20. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa VMI is Stalled
  • 21. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa VMI Performance
  • 22. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Shorter Order Cycle Times
  • 23. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Suppliers Alignment
  • 24. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Study Overview
  • 25. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa
  • 26. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Use of Scorecards
  • 27. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Multiple Scorecards
  • 28. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Reviews
  • 29. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Review Frequency
  • 30. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Redefined
  • 31. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Face-to-Face Meetings
  • 32. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Benefit
  • 33. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa Impact
  • 34. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa What is the Value of a Retail Scorecard? • Resiliency • On-time performance and in-stock improvements • Reduction of shipping and receiving issues
  • 35. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa About Lora Cecere • Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blogger for Forbes • Author of 2 books: Bricks Matter (2012) and Metrics That Matter (to publish Fall of 2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (6000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (4800 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network) #sciwebinar
  • 36. RVCF Spring Conference May 5-7, 2014 Sanibel Harbour Marriott Resort & Spa What’s Happening at Supply Chain Insights? www.supplychaininsights.com #sciwebinar