0
Digital Supply Chain
#SCIWEBINAR
Supply Chain Insights LLC Copyright © 2013, p. 2
Lora Cecere: Our Host
• Founder of Supply Chain Insights
“LinkedIn Influe...
Supply Chain Insights LLC Copyright © 2013, p. 3
Our Panel
Marc Brown,
Former CIO of
Heinz and Del
Monte
Karen Conway,
Exe...
Supply Chain Insights LLC Copyright © 2013, p. 4
Today’s Supply Chain
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 5
Supply Chains Today:
A Business Continuity Risk
#sciwebinar
Supply Chain Insights LLC Copyright © 2013, p. 6
Current State: Nine out of Ten are
Stuck
Evolution of Digital Supply Chain
Digital Manufacturing
Digital Path to
Purchase
B2B Networks 3-D Printing
Digital
Supply
...
Digital
Natives
Digital
Immigrants
Digital
Holdouts
Digitally
Disengaged
Social Where would I
be without it?
I use it, but...
Supply Chain Insights LLC Copyright © 2013, p. 9
• Which are you?
• How do you bring these groups together?
• Any insights...
Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 11
Automation of the four moments of truth in the
purchase cycle through th...
Supply Chain Insights LLC Copyright © 2013, p. 12
Four Moments of Truth
The List:
• Digital
Recipe
• Digital
Coupons
• Onl...
Supply Chain Insights LLC Copyright © 2013, p. 13
Emergence of Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 14
Funding for the Digital Path to Purchase
Supply Chain Insights LLC Copyright © 2013, p. 15
Where’s my Bud?
Finally make it to the aisle, and…
Where’s My Bud?
Use y...
Supply Chain Insights LLC Copyright © 2013, p. 16
Thank you for letting BudHunters know about your beer
being out of stock...
Supply Chain Insights LLC Copyright © 2013, p. 17
Retailer Experience
New text message to
612-961-7802:
A customer at Denn...
Supply Chain Insights LLC Copyright © 2013, p. 18
Amazon Aspires to
$100B in CPG Sales
Supply Chain Insights LLC Copyright © 2013, p. 19
Connecting to better serve your
customers, your employees and
your partn...
Supply Chain Insights LLC Copyright © 2013, p. 20
11 Facebook Sites
and 7 Twitter Handles on Average
Use of Emoticons
Supply Chain Insights LLC Copyright © 2013, p. 22
• Newell Rubbermaid
Newell Rubbermaid
#Future15SB @bwdumars
Supply Chain Insights LLC Copyright © 2013, p. 23
#Future15SB @bwdumars
Newell Rubbermaid
Supply Chain Insights LLC Copyright © 2013, p. 24
• Marc: How do you see the Digital Path to
Purchase? What does this mean...
Collaborative
Economy
Supply Chain Insights LLC Copyright © 2013, p. 26
Supply Chain Insights LLC Copyright © 2013, p. 27
The Collaborative Economy
Collaborative Economy Definition: An
economic ...
Supply Chain Insights LLC Copyright © 2013, p. 28
Collaborative Shipping: GoBarnacle
3-D Printing
Co-Production with 3D Printers
3-D Printing of Human Organs
Ultimate Ear
Digital Manufacturing
Supply Chain Insights LLC Copyright © 2013, p. 34
Redefinition of Maintenance
Use of output from sensors, pumps, and motor...
Supply Chain Insights LLC Copyright © 2013, p. 35
• Which of these digital processes excite you?
• Karen, how does this ti...
B2B Networks
Supply Chain Insights LLC Copyright © 2013, p. 37
Outsourcing
Supply Chain Insights LLC Copyright © 2013, p. 38
Connecting the Extended Supply Chain
38
Trading Partner 1 Trading Partne...
Supply Chain Insights LLC Copyright © 2013, p. 39
For Both Sales and Purchase Orders,
Over Half of Orders are Exchanged vi...
Supply Chain Insights LLC Copyright © 2013, p. 40
Gaps in Visibility
Supply Chain Insights LLC Copyright © 2013, p. 41
• Where are we on the adoption of business
networks?
• How does the adva...
Outside-in Processes
Supply Chain Insights LLC Copyright © 2013, p. 43
Evolution of Supply Chain Excellence
Align
Resilient
Reliable
Adapt
Effi...
Supply Chain Insights LLC Copyright © 2013, p. 44
• What excites you about the digital
supply chain?
• Where do you think ...
Supply Chain Insights LLC Copyright © 2013, p. 45
• SAP stumbles and then recovers. Oracle and JDA
become less significant...
Supply Chain Insights LLC Copyright © 2013, p. 46
Supply Chain Insights LLC Copyright © 2013, p. 47
What’s Happening at Supply Chain Insights
www.supplychaininsights.com
Supply Chain Insights LLC Copyright © 2013, p. 48
About Lora Cecere
• Founder of Supply Chain Insights
“LinkedIn Influence...
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Digital manufacturing webinar version2

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What are the digital signals that can help us in supply chain? Join Lora Cecere as she shares insights on social signals, unstructured data, maps, telematics and the internet of things and how they relate to the supply chain.

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  • http://www.economist.com/printedition/covers/2013-03-07/na
  • Transcript of "Digital manufacturing webinar version2"

    1. 1. Digital Supply Chain #SCIWEBINAR
    2. 2. Supply Chain Insights LLC Copyright © 2013, p. 2 Lora Cecere: Our Host • Founder of Supply Chain Insights “LinkedIn Influencer” Guest blog for Forbes Author of 2 books: Bricks Matter (2012) and Metrics That Matter (to publish Fall of 2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (6000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (4800 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network)
    3. 3. Supply Chain Insights LLC Copyright © 2013, p. 3 Our Panel Marc Brown, Former CIO of Heinz and Del Monte Karen Conway, Executive Director, GHX Carole Hom, Senior Director of Replenishment Logitech
    4. 4. Supply Chain Insights LLC Copyright © 2013, p. 4 Today’s Supply Chain #sciwebinar
    5. 5. Supply Chain Insights LLC Copyright © 2013, p. 5 Supply Chains Today: A Business Continuity Risk #sciwebinar
    6. 6. Supply Chain Insights LLC Copyright © 2013, p. 6 Current State: Nine out of Ten are Stuck
    7. 7. Evolution of Digital Supply Chain Digital Manufacturing Digital Path to Purchase B2B Networks 3-D Printing Digital Supply Chain Collaborative Economy Listening Testand Learn Telematics
    8. 8. Digital Natives Digital Immigrants Digital Holdouts Digitally Disengaged Social Where would I be without it? I use it, but I am timid. What use twitter? I see no use for this stuff. Mobile Why do I need my PC? I use it, and it is a big part of my life. I don’t see the need for a tablet, or txting. This stuff is for my kids Digital Printing Very cool. What can I not print? Thinking about it. Experimenting. Interesting, I will follow the market. I hear the talk, but I think that this is Science fiction. Cloud Computing Shouldn’t everything be in the cloud? Let’s automate our old processes in the cloud Let’s be sure that we maintain the firewall for our company The Workforce
    9. 9. Supply Chain Insights LLC Copyright © 2013, p. 9 • Which are you? • How do you bring these groups together? • Any insights that you can share? For the Panelists
    10. 10. Digital Path to Purchase
    11. 11. Supply Chain Insights LLC Copyright © 2013, p. 11 Automation of the four moments of truth in the purchase cycle through the use of social, mobile, digital, and analytics technologies. Digital Path to Purchase
    12. 12. Supply Chain Insights LLC Copyright © 2013, p. 12 Four Moments of Truth The List: • Digital Recipe • Digital Coupons • Online Rating and Reviews The Basket: • Shelf-sensing • QR Codes • In-store coupons • IP Address Sensing • Localized assortment The Check-out • Downstream Data • Loyalty Data Usage • Sentiment Data • Ratings and Reviews
    13. 13. Supply Chain Insights LLC Copyright © 2013, p. 13 Emergence of Digital Path to Purchase
    14. 14. Supply Chain Insights LLC Copyright © 2013, p. 14 Funding for the Digital Path to Purchase
    15. 15. Supply Chain Insights LLC Copyright © 2013, p. 15 Where’s my Bud? Finally make it to the aisle, and… Where’s My Bud? Use your mobile phone to snap the tag above to get your Bud! http://demos.dennyboynton.com/RetailLocation OutOfStock.aspx
    16. 16. Supply Chain Insights LLC Copyright © 2013, p. 16 Thank you for letting BudHunters know about your beer being out of stock. It looks like Denny and Doug's Liquor Emporium is out of Bud Light. Why not grab some Bud Select and take $2.00 off on your purchase on us? Just bring the code below with yout to the register. ABBL12456
    17. 17. Supply Chain Insights LLC Copyright © 2013, p. 17 Retailer Experience New text message to 612-961-7802: A customer at Denny and Doug’s Liquor Emporium has just snapped a tag. You’re out of stock on Bud Light. Please contact your wholesaler.
    18. 18. Supply Chain Insights LLC Copyright © 2013, p. 18 Amazon Aspires to $100B in CPG Sales
    19. 19. Supply Chain Insights LLC Copyright © 2013, p. 19 Connecting to better serve your customers, your employees and your partners outside in.
    20. 20. Supply Chain Insights LLC Copyright © 2013, p. 20 11 Facebook Sites and 7 Twitter Handles on Average
    21. 21. Use of Emoticons
    22. 22. Supply Chain Insights LLC Copyright © 2013, p. 22 • Newell Rubbermaid Newell Rubbermaid #Future15SB @bwdumars
    23. 23. Supply Chain Insights LLC Copyright © 2013, p. 23 #Future15SB @bwdumars Newell Rubbermaid
    24. 24. Supply Chain Insights LLC Copyright © 2013, p. 24 • Marc: How do you see the Digital Path to Purchase? What does this mean for the CIO in consumer products? • Carole: Any insights here for your supply chain? Panel Discussion
    25. 25. Collaborative Economy
    26. 26. Supply Chain Insights LLC Copyright © 2013, p. 26
    27. 27. Supply Chain Insights LLC Copyright © 2013, p. 27 The Collaborative Economy Collaborative Economy Definition: An economic model of shared ownership and access between people, startups, and corporations.
    28. 28. Supply Chain Insights LLC Copyright © 2013, p. 28 Collaborative Shipping: GoBarnacle
    29. 29. 3-D Printing
    30. 30. Co-Production with 3D Printers
    31. 31. 3-D Printing of Human Organs
    32. 32. Ultimate Ear
    33. 33. Digital Manufacturing
    34. 34. Supply Chain Insights LLC Copyright © 2013, p. 34 Redefinition of Maintenance Use of output from sensors, pumps, and motors to sense the condition of equipment and align maintenance programs moving away from mean-time failure.
    35. 35. Supply Chain Insights LLC Copyright © 2013, p. 35 • Which of these digital processes excite you? • Karen, how does this tie to the medical device supply chain? • Carole, your thoughts on the application to high-tech? • Marc, how about CPG? Panel Discussion
    36. 36. B2B Networks
    37. 37. Supply Chain Insights LLC Copyright © 2013, p. 37 Outsourcing
    38. 38. Supply Chain Insights LLC Copyright © 2013, p. 38 Connecting the Extended Supply Chain 38 Trading Partner 1 Trading Partner 2 Trading Partner 3 Transactional Applications Transactional Applications Transactional Applications
    39. 39. Supply Chain Insights LLC Copyright © 2013, p. 39 For Both Sales and Purchase Orders, Over Half of Orders are Exchanged via EDI/XML
    40. 40. Supply Chain Insights LLC Copyright © 2013, p. 40 Gaps in Visibility
    41. 41. Supply Chain Insights LLC Copyright © 2013, p. 41 • Where are we on the adoption of business networks? • How does the advancement of digital technologies drive or slow progress? Panel Discussion
    42. 42. Outside-in Processes
    43. 43. Supply Chain Insights LLC Copyright © 2013, p. 43 Evolution of Supply Chain Excellence Align Resilient Reliable Adapt Efficient Building Horizontal Connector Continuous Testing Learning Improving Orchestrate Sense Demand and Supply Shape Demand and Supply based on Market Demand Volatility Supply Volatility Right Product Right Place Right Time Right Cost Cost Procure to pay/order to cash
    44. 44. Supply Chain Insights LLC Copyright © 2013, p. 44 • What excites you about the digital supply chain? • Where do you think it holds the most promise for your industry? • Which of these processes and techniques allow people to leapfrog? What does it mean for existing technology? Panel Discussion
    45. 45. Supply Chain Insights LLC Copyright © 2013, p. 45 • SAP stumbles and then recovers. Oracle and JDA become less significant. • Redefinition of the “Ends” of the Supply Chain: CRM and SRM become obsolete. B2B Networks become a Reality. • Cognitive learning becomes mainstream. Supply Chain Planning Enters the Third Act. • Rise of the Digital Supply Chain: Coalescence of 3-D Printing, Robotics, Manless Vehicles. New Processes redefine the physics and atoms of today’s supply chain. My Predictions
    46. 46. Supply Chain Insights LLC Copyright © 2013, p. 46
    47. 47. Supply Chain Insights LLC Copyright © 2013, p. 47 What’s Happening at Supply Chain Insights www.supplychaininsights.com
    48. 48. Supply Chain Insights LLC Copyright © 2013, p. 48 About Lora Cecere • Founder of Supply Chain Insights “LinkedIn Influencer” Guest blog for Forbes Author of 2 books: Bricks Matter (2012) and Metrics That Matter (to publish Fall of 2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (6000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (4800 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (7000 in the network)
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