The supply chain of the future will accelerate due to assistance from autonomous technologies and processes. These are slides from our webinar Supply Chain and the Autonomous World webinar featuring special guests Jim Lawton, Chief Product and Marketing Officer, Rethink Robotics and Andy Souders, SVP Products and Strategy IoT/Big Data, Savi Technology, as they join Lora to discuss the impact of technologies such as robotics, self-driving vehicles, wearable devices, cognitive learning, 3-D printing and other evolutions on current and future supply chains.
Big Hairy Audacious Goals
Business goals/ challenges:
Scale the business
Increase the number of machines in operation from 900 to 3,000 by 2016
Expand internationally
Essentially we had to justify Whitbread’s £60 million acquisition!
While transforming the Supply Chain
Replace legacy spreadsheet system with new IT system:The legacy system could not pull in data from the coffee stations’ telemetry systems, so all this valuable data was going to wasteOur ‘brand guardians’ were effectively spending all their time poring over spreadsheets and manually replenishing stock
These processes were not scalable in line with our ambitions
We needed to transform other aspects of our supply chain and grow at the same time!
Change logistics / warehousing partner
Move to direct purchasing
Solution
ToolsGroup is at the heart of our successful supply chain transformation:
System access our telemetry data tap into our machine telemetry data and uses it to calculate replenishment orders for partner sites.
The data is used to forecast demand and optimise inventory levels
Some of the results (walk through the four figures on the left of the slide):
Also point out the new role of Brand Excellence Advisor
And we far exceeded our business goals!:
Blew away target to have 3,000 machines in place by 2016. We achieved this target in 2013, a full three years ahead of schedule!
Moving into new markets – Poland, Ireland and Dubai
Launched new CEM-200 "intelligent" coffee station concession
Next steps (only if there is time)