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Ux fusion apps

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This presentation describes how to combine UX techniques with BPM, the architecture you need to accomplish that and illustrates it with the approach Oracle took in developing Fusion applications.

This presentation describes how to combine UX techniques with BPM, the architecture you need to accomplish that and illustrates it with the approach Oracle took in developing Fusion applications.

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Ux fusion apps Ux fusion apps Presentation Transcript

  • User experience for theenterprise: Fusion appsLonneke DikmansNovember 2011 | Nuremberg, Germany 11||25 x
  • Vennster• Integrated approach from three perspectives• Senior consultants with specific expertise and industry knowledge• Add value, share knowledge• Partnership• Lonneke Dikmans is Oracle Ace Director Human Business IT 22||25 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 33||25 x
  • General | The problem: UX versus BPM Expense process● Scope is one item● Different rules for different types of expenses 44||25 x
  • General | The problem: UX versus BPM 55||25 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 66||25 x
  • General| The solution UX and BPMUser Experience Market Research Interaction Design Website/ Business applicationBrand Experience Audience User Experience Service Content Service Design Information Architecture ©Akendi 77||25 x
  • General | The solution: UX and BPMUser Experience Techniques – close the feedback gap USER INVOLVEMENT → Tradeshows, Magazine reviews Personas Scenarios Customer support, feedback, USABILITY TEST USABILITY TEST requirements Stakeholder Focus groups Survey surveys Planning Analysis Concept Detailed Build Test Launch Support Design Design 88||25 x
  • General | The solution: UX and BPMBPM Techniques 99||25 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 10 ||25 10 x
  • General | Architecture Presentation Enterprise service bus Process Services Operational systems, components, applications 11 ||25 11 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 12 ||25 12 x
  • Fusion apps | User experienceFusion apps● Big UX team because of acquisitions● UX integral part of development processEnterprise apps & User experience● Accurately and efficiently complete tasks● Business context is used for this • Who you are • What you are doing • Where you are • What information you need to complete the task 13 ||25 13 x
  • Fusion apps | User experience Research & Techniques● Contextual inquiry● Personas and scenarios● Card sorting● Tasks analysis● Quantitative methods • Eye tracking • keystroke level modeling 14 ||25 14 x
  • Fusion apps | User experience Analysis & Modeling● Right information at the right time● Different types of navigation● Collaboration and communication● Increased productivity and ease of use Testing● Verify results 15 ||25 15 x
  • Fusion apps | User ExperienceRight information at the right time 16 ||25 16 x
  • Fusion apps | User ExperienceDifferent types of navigation 17 ||25 17 x
  • Fusion apps | User experienceCollaboration and communication 18 ||25 18 x
  • Fusion apps | User experience Increased productivity and ease of useBefore: Several steps to After: Easier navigation and acomplete a task streamlined workflow 19 ||25 19 x
  • Fusion apps | User experienceBefore• 60 seconds• 13 clicksAfter• 37 seconds• 7 clicks 20 ||25 20 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 21 ||25 21 x
  • Fusion apps | ArchitectureBased on Oracle Fusion Middleware 22 ||25 22 x
  • Agenda | User experience for the enterprise General● The problem: UX versus BPM● The solution: UX and BPM● Architecture Fusion apps● User experience● Architecture● Demo Conclusion 23 ||25 23 x
  • DemoStart demo 24 ||25 24 x
  • Conclusion User Experience techniques● Increase productivity● Increase accuracy● Different techniques for different phases User experience in the enterprise● Used in Commercial off the shelf applications (Fusion apps)● Customizations● Custom development Consider persuasive design, not just task driven Use in conjunction with BPM Helps you define the right architecture as well 25 ||25 25 x
  • User experience for theenterprise: Fusion appsLonneke DikmansNovember 2011 | Nuremberg, Germany 26 ||25 26 x