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2.0 2007 2008 aiia architecture asp australia australian automation broadband ca change cio cmo cms collaboration communities computing content contracting contractor crisis crm customers deloitte economic enterprise financial global governance green hp ibm ict indusrty industry it itsm joomla longhaus management market marketing microsoft mobility new oakton office offshore offshoring online open php portfolio ppm program project queensland redhat saas salesforce security segmentation server service service-oriented sharepoint soa social software source staff systems technology trends unisys virtualisation web web 2.0 wireless y2k zealand less