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Conflict resolution in teams - LBS Professor Randall S. Peterson

by on Jun 18, 2012

  • 2,517 views

Conflict is inevitable in any team, organisation or family, but the secret to healthy teams, ...

Conflict is inevitable in any team, organisation or family, but the secret to healthy teams,
organisations and families is in how we manage that conflict. Recent research suggests
not only that conflict is something that healthy groups experience, but actually that it is
essential to healthy group functioning. This presentation from London Business School Professor Peterson provided both a framework for understanding how to resolve conflict effectively, and a number of specific and practical tips for managing conflicts in your team.

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Conflict resolution in teams - LBS Professor Randall S. Peterson Conflict resolution in teams - LBS Professor Randall S. Peterson Presentation Transcript