• Like
  • Save
Implementing Confluence in to a global SME
Upcoming SlideShare
Loading in...5
×
 

Implementing Confluence in to a global SME

on

  • 1,186 views

Nick Hales, AOMi - London AUG, April 19 2011

Nick Hales, AOMi - London AUG, April 19 2011

Statistics

Views

Total Views
1,186
Views on SlideShare
1,186
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Implementing Confluence in to a global SME Implementing Confluence in to a global SME Presentation Transcript

    • Implementing Confluence into a Global SME
      Nick Hales
    • AOM International
      Leaders in Active Operations Management
      Methodology & Workware software deployed 1994
      Over 30,000 people ‘capacity-planned’ every day
    • The Journey of MyActiveOps
      http://myactiveops.com
    • Who are we?
    • What do we want to Achieve?
    • Current Knowledge Management & Collaboration
    • How do we solve the problem?
      Password
      Workware™
      email
      CIP
      CBP
      SharePoint
      Academy
      Forum
      Partner Capability
      Hard Discs
      Client Capability
      Activeops web site
      Collaboration
      Knowledge Management
      Business Intelligence
      Documentation
      Shared Drives
    • Grouping by Function!
      Workware™
      email
      CIP
      CBP
      SharePoint
      Forum
      Partner Capability
      Hard Discs
      Client Capability
      Academy
      Activeops web site
      PASSWORD
      Knowledge Management
      Documentation
      Shared Drives
      Collaboration
      Business Intelligence
    • Technology to help?
      Crowd is a single sign-on (SSO) application for as many users, web applications and directory servers as needed
      http://www.atlassian.com/software/crowd/
      Workware™
      email
      CIP
      CBP
      SharePoint
      Forum
      Partner Capability
      Hard Discs
      Client Capability
      Academy
      Activeops web site
      JIRA lets you prioritise, assign, track, report and audit your 'issues,' whatever they may be — from software bugs and help-desk tickets to project tasks and change requests
      http://www.atlassian.com/software/jira/
      PASSWORD
      CROWD
      Knowledge Management
      Collaboration
      Business Intelligence
      JIRA
      CONFLUENCE
      Confluence is a simple, powerful wiki that lets you create and share pages, documents and rich content.
      http://www.atlassian.com/software/confluence/
    • Architecture end-vision
      Forum
      Academy
      Workware™
      SVN Code Repository
      FishEye opens your source code repository and helps development teams keep tabs on what's going on.
      Track code changes, stay notified of commits via RSS, and search through the guts of your Subversion, CVS or Perforce repository — all from the comfort of the Web.
      http://www.atlassian.com/software/fisheye/
      .
      www.activeops.com
      CROWD
      Single Sign-on (AOMi Portal)
      CONFLUENCE
      JIRA
      FishEye
      Bamboo
      Adaptist Theme Builder
      Atlassian
      Theme Builder is the fastest way to customise Confluence - using a visual editor and simple wiki notation. You can radically alter the way Confluence looks in a matter of days.
      https://www.adaptavist.com/display/Builder/About
      Bamboo is a continual integration tool designed to increase productivity and improve code quality.
      By automatically compiling and testing code as it changes, Bamboo provides instant feedback for developers and allows quick collaboration.
      http://www.atlassian.com/software/bamboo/
      .
    • What ELSE could we use a Collaboration tool for?
      Workware™
      email
      CIP
      CBP
      SharePoint
      Forum
      Partner Capability
      Hard Discs
      Client Capability
      Academy
      Activeops web site
      Self help/ How do I pages
      Implementation toolkit (with Cordys)
      Dynamic web content
      Client specific dashboards
      Client project collaboration
      Partner project collaboration
      AOMi Process Library
      Client Configuration Information
      Resource Utilisation Calendars
      PASSWORD
      Knowledge Management
      Collaboration
      Business Intelligence
    • Lack of understanding and/or Apathy
      Lack of vision
      Incumbent and alternative technology
      Fixed mindsets
      Infrastructure
      The challenges faced during deployment
    • Overcoming adversity!
      Norman Vincent Peale: Enthusiasm releases the drive to carry you over obstacles[…]
      Jean De La Bruyere:
      Out of difficulties grow miracles.
      ZigZiglar:Sometimes adversity is what you need to face in order to become successful.
      Start ”SMALL” – Proof of Concept
      Focused Solution
      Under the cost radar
      Internal
      Specific
      Reduce, reuse, recycle
      Treat it like a secret, but tell everyone!
    • Confluence within AOMi
      Public KDB
      External
      Collaboration
      Implementation
      Documentation
      Internal
      Communication
      Product
      Management
      HR
      ISO27001
      Internal
      Knowledge
    • From small acorns do mighty oaks grow!
      • 34 spaces
      • 2,373 pages of content (7,013 including archives)
      • 109 Users in 48 groups
      • 2,500 visits per month
      • 400 visitors from 50 different countries!
    • Roger’s Innovation Adoption Curve
      AOMi
    • Lessons Learnt
      • Don’t worry about getting it right first time
      • Except Group and Space security!
      • Accept there will be laggards
      • Information is power and never easily relinquished
      • WebDAV on Windows 7 SUCKS!!
      • Make the system Robust, Reliable and Responsive (3Rs)
      • K.I.S.S i.e. Limit plug-ins and use simple structures
      • Engage the business for direction (steering committee)
      • Decentralise administration
      • Let demand drive costs
      • Never give in, never give up…
    • The Future!
      • Moving Confluence/MyActiveOps into BAU and a new home
      • Deploy JIRA to all Clients, Divisions and Franchisees as Service
      Relationship Management (SRM)
      • SRM Mobile!
      • GreenHopper?
      • "Second star to the right and straight on 'til morning.“ (J.M.Barrie)
    • Questions?