Internet of Things Apps for the Salesforce1 Platform - Salesforce1 World Tour 2014 Munich

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Build your M2M and IoT (Internet of Things) Applications on the Salesforce1 Platform - Connect Your Products with Your Business

Build your M2M and IoT (Internet of Things) Applications on the Salesforce1 Platform - Connect Your Products with Your Business

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  • Salesforce1 helps you become a customer company and connect to your customers in a whole new way. Salesforce1 is a new customer platform for the internet of customers. It will help you build and deploy mobile apps with unprecedented speed and connect your products to the internet in amazing ways. With the next generation of apps and devices, you need a platform that will take you into the future, a platform that can support a constantly changing world of social and mobile applications and devices.

    ADP is Salesforce customer that used Salesforce1 to build a set of custom mobile apps that let their sales managers access everything they need to sell right from their smartphone. It’s a digital sales aid that helps them sell from anywhere.

    Caterpillar used Salesforce1 to rapidly build a smartphone app that their customers could use to improve maintenance productivity at construction sites. Because Salesforce1 is an open platform, it was easy for them to connect to the APIs in their construction equipment to Salesforce1.

    GE connected its jet engines to Salesforce1, so teams of customers and employees could collaborate together around data streaming from jet engines to solve customer problems more quickly.

    Salesforce1 is a platform for the next generation of devices, products and applications.

  • Connecting everything together isn’t easy to do. For starters, Customer Companies need to connect their employees together. Are you ready for this? Employees today expect to access all their corporate data on a mobile app. That’s the world they see every day in their personal lives. And now they expect that experience at work.

    This means that you have to connect every employee in customers service, sales, and marketing. You need to give them mobile and social apps so they can collaborate around customers. You need to build APIs into your products so you products can be connected. You need to connect delivery trucks, shipments, and people all together for the single purpose of betting serving your customers.
  • Developers need a next generation platform because applications and devices are constantly evolving. To meet the needs of a changing market, developers need an open set of APIs so they can share data stored in Salesforce with any device, app and product. You might store all your customer data in Salesforce, you might store product information, you might store employee information, but whatever it is, you need to share that data with other apps and devices. Data APIs are how you share your data in Salesforce, Metadata and UI APIs let you share all the customizations you’ve made in Salesforce.

    With Salesforce1, we’ve delivered ten times more API functionality so all your data and customizations in Salesforce can be pushed into new mobile environments. That’s right, everything in Salesforce can now be shared with external devices and apps.

    Now, Salesforce1 lets you not only store and share your critical data, and it also provides the tools you need to build apps for mobile devices or the desktop. It’s fast and simple for developers to build mobile and desktop apps in the cloud. We give you everything you need, including Visualforce to customize the user interface on any device.

Transcript

  • 1. www.logicline.de Connect your Products with your Business
  • 2. www.logicline.de A new customer platform for the internet of customers and the internet of things.
  • 3. www.logicline.de Connected Customers Serve Customers Everywhere Connected Service Sell 1:1 from Anywhere Market 1:1 in the Digital World Connect Customers Everywhere Connected Marketing Connected Sales Connected Employees Are You Ready to Connect Your Customers? Your Employees? Your Products? Connected Products
  • 4. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Fleet Tracking and Telematics for your Supply Chain Location Tracking, Geofencing, and Motion Detection Monitoring of Container openings, Shipment Conditions
  • 5. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Temperature or Indoor Air Quality Monitoring Machine auto-diagnosis and Assets Control Switching on and off remotely appliances
  • 6. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform POS Advice according to customer habits & preferences Energy and water supply consumption monitoring Smart Vending and integrated Customer Service
  • 7. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Fuel consumption, motor statistics, diagnostics Business Intelligence for Smart Agriculture Smart Animal Farming, Animal Tracking, Weather Study
  • 8. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Smart Vending and Ticket Sales in Public Parking Remote Control Appliances to open or close gates Automated Business Reporting and CRM data
  • 9. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Photovoltaic Monitoring and performance optimization Energy and water supply consumption monitoring Control remotely the swimming pool conditions
  • 10. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Product-integrated Service Tools & Customer dialogue Information collection to provide advice to drivers Business Intelligence based on Vehicle auto-diagnosis
  • 11. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Fleet Tracking and Telematics of installed product base Forecasting, Usage-based billing, Logistics optimization Product integrated Customer Service, mobile available
  • 12. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform Smart Vending, Ticket Management, Marketing Device Monitoring, Preventive Maintenance, Logistics Automated Business Reporting, Online Shop Integration
  • 13. www.logicline.de www.easyentrance.net Example Easy Entrance Network
  • 14. www.logicline.de Easy Entrance Network – a Product Social Network Customer Social Network Finance Product Social Network Real-Time POS Data Marketing & Loyalty Programs Hardware Social Network Cloud Services Device access, information Integration with backend systems Exchange of payback- coupons for 3rd parties like Amazon, etc. Marketing campaings Customer Support
  • 15. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform
  • 16. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform
  • 17. www.logicline.de Connect your Products with your Business M2M & IoT Applications on the Salesforce1 Platform
  • 18. www.logicline.de M2M+IoT Most Customer Interactions Are Service Related #1 Customer Service Application Service your customers everywhere. Embed service directly into your products.
  • 19. www.logicline.de DataAPIs Visualforce1Metadata & UIAPIs Developers: Build Next Generation Apps Platform Services for Developers Integrate with your devices managed in Cumulocity´s Device Cloud M2M API New: M2M API for Cumulocity Device Cloud
  • 20. www.logicline.de Connectivity Your Devices Cumulocity IoT Platform Highly scalable Cloud based platform API data access for developers Developer Tools (SDK) Dynamic data model for flexible new feature introduction Open Standards Device Management Device independent Software Management Alarm Management Inventory Management Remote Configuration Connect your Products with your Business IoT Platform & Enterprise Architecture M2M+IoT
  • 21. www.logicline.de Connect your Products with your Business Many Platforms, Pre-Integrated Devices | Cumulocity
  • 22. www.logicline.de Consulting for Salesforce.com Sales Cloud, Service Cloud, Chatter, Force.com as Platform. Development of customer- specific processes and solutions and apps for Salesforce. Integration with backend systems like SAP and 3rd party solutions like SaaS offerings. Delivery of complete (end customer) Solutions for business processes on Salesforce1. Apps by logicline We developed own apps for the Salesforce Platform: • Opportunity Planning Wall • Complex Chart • CleverReach E-Mail Marketing • Chatter-Confluence-Jira Integration • Lead Generator app DiVa • Easy Entrance as complete OEM Solution on Salesforce1 Support of other ISVs as partner development organization (PDO) for Development, Marketing. Support of their AppExchange or other Salesforce Apps. From Development and Reviews to 2nd level customer support. Co-Development eg for Chatter integration („socialicing“) of existing applications. logicline - Your Partner for the Salesforce1 Platform Customizing | Development | Integration | Innovation | IoT