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A case study on CIFAS- A UK’s Fraud Prevention Service

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CIFAS required a robust database system that could support and render all these activities faster, and in real-time. One that could be securely assessed by all CIFAS Members and Agencies. The new …

CIFAS required a robust database system that could support and render all these activities faster, and in real-time. One that could be securely assessed by all CIFAS Members and Agencies. The new system needed to be technically advanced to ensure accuracy, and also scalable to meet future requirements.

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  • 1. casestudyCIFAS When the world changes, you know who you can count on About CIFAS CIFAS is the UK’s Fraud Prevention Service, dedicated to the prevention of financial crime and staff fraud. A not-for-profit membership association, the client is accessed by more than 260 financial organisations, primarily from the UK. Member organisations exchange details of applications for products or services that have failed verification checks and are confirmed to be fraudulent. They also exchange information about fraudulent insurance claims, and accounts being fraudulently misused. When a CIFAS member organisation identifies a fraud, it places a warning against the address or addresses linked to that application or account. Any member organisation subsequently checking the marked address sees the warning and then takes extra precaution against it, verifying whether the address is genuine or not. This also protects the address from further misuse. theIr requIrement CIFAS required a robust database system that could support and render all these activities faster, and in real-time. One that could be securely assessed by all CIFAS Members and Agencies. The new system needed to be technically advanced to ensure accuracy, and also scalable to meet future requirements. ChAllengeS they were FACIngLogica has been The client’s existing system could not keep up with the fast-changing advancements in technologyinstrumental in that fraudsters had begun resorting to. Added to this, the frequency of financial frauds were also on an increase in proportion to the growth of CIFAS’s operations. It was imperative for them to have adelivering the single robust database system that was equally sophisticated technically and resilient.most important The present system was also not scalable, which was a problem given the growing strength of thechange to the way organisation’s size. The system was also not up-to-speed in response. It needed to be able to provide instant, real-time information on frauds, and be securely accessible by members, independently.CIFAS has operated Their existing system could not provide them with these features, which in turn was affecting thein its 15-year history. performance and effectiveness of the organisation.Hugh Norton-AmorDeputy Chief Executive, CIFAS
  • 2. Your vision, our challenge our SolutIon We developed a smart, future-proof database system for CIFAS, called the Fraud Investigation Database (FIND). The system was not only fast but also intuitive and simple to utilise. It offered a comprehensive set of web service interfaces that could be easily accessed and used by all CIFAS Members and Agencies. It was scalable in nature as well to meet the future needs of the company. We also enhanced their existing data systems by allowing access to separate fraud-related data within the same systems. A SuCCeSS Story CIFAS was now able to optimise resources, and manage operations with better productivity. Our solution enhanced the security of their highly sensitive data and had a faster response time compared to their old system. It allowed secured data-sharing by CIFAS members, enabling them to access information online instantly in real-time, anytime. The new services thus increased the efficiency with which members could investigate frauds and record new frauds. why work wIth logICA? We have, over the years, helped clients across the financial services sector. We have created agile systems that have helped our clients adapt to rapidly-changing markets, and brought them closer to their customers. Our business consulting led approach is specifically tailored to you, to bring you the innovative service models you need.logica Logica is a business and technology service company, employing 39,000 people. It provides business consulting, systems integration and250 Brook Drive outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfullyGreen Park integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).Reading RG2 6UA More information is available at www.logica.comUnited Kingdom. AUSTRALIA / BELGIUM / BRAZIL / CANADA / CZECH REPUBLIC / DENMARK / EGYPT / ESTONIA / FINLAND / FRANCEspark@logica.com GERMANY / HONG KONG / HUNGARY / INDIA / INDONESIA / KUWAIT / LUXEMBOURG / MALAYSIA / MOROCCO NETHERLANDS / NORWAY / PHILIPPINES / POLAND / PORTUGAL / RUSSIA / SAUDI ARABIA / SINGAPORE / SLOVAKIAwww.logica.com SPAIN / SWEDEN / SWITZERLAND / TAIWAN / UKRAINE / UNITED ARAB EMIRATES / UK / USACODE 1479 0710