CMSC166 Report Kaoru Ishikawa Fishbone Diagram

1. Kaoru Ishikawa

2. • He received his doctorate of philosophy in
chemical engineering in 1939 from the University
of Tokyo.
• He wrote 647 articles and 31 books, including
two that were translated into English.
• He is well known for coming up with the concept
for the fishbone shaped diagram, known as the
Ishikawa or cause and effect diagram, used to
improve the performance of teams in determining
potential root causes of their quality problems.

3. • also known as the Ishikawa or the Cause and Effect diagram.
• The fishbone diagram is a cause‐and‐effect diagram that can
be used to identify the potential (or actual) cause(s) for a
performance problem.
• Causes can be derived from
brainstorming sessions.
These groups can then be
labeled as categories of
the fishbone.

4. • Watson, G., 2004. The Legacy of Ishikawa, Retrieved
from http://www.gregoryhwatson.eu/images/6-
QP_Watson_-_April2004_-_Legacy_of_Ishikawa.pdf