Supporting Communities to Research & Design

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A presentation introducing the approach to support communities to research and design creative solutions to unmet needs, working with local government, citizens, students and entrepreneurs.

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  • Introduce R&D Model – “the washing machine”Icons by www.servicedesigntools.org
  • Stimulate collaboration between public service staff, students, pupils, entrepreneurs and communities to develop collaborative researchWork with the next generation for whom many of the new ways of researching & designing services they don’t see as R&D methods but what come naturally to themAlthough at one workshop we worked with an intergenerational art group, one of the grandmother’s there was sketching ideas with her iPad, which I’ve never used, so sometimes the next generation is where you least expect it
  • Supporting Communities to Research & Design

    1. 1. Supporting Research & Design + = Noel HatchResearch & Design Manager @noelito
    2. 2. 1.5 million residents300 services£2.2 billion budget
    3. 3. • Stimulate • Understand Creativity Needs Collaboration Motivations Methods Principles Support Prototypes• Distribute • Design
    4. 4. 1. Build relationships to stimulate collaboration StudentsEntrepreneurs Professors Public service staffSocial networks Local groups
    5. 5. 2. Cultivate creativity before…
    6. 6. …uncovering people’s needs
    7. 7. 3. Help them make sense ofthe issues…
    8. 8. …and their motivations & skillsSupporters Performers Learners Growers Organisers
    9. 9. 4. Crowd source principles…
    10. 10. …to prototype your projects Partners Issues Motivations Principles Prototypes Sustainability +15 partners +150 insights +£100K+400 participants +30 prototypes investment raised
    11. 11. 5. Distribute expertise withyour partners…
    12. 12. …to support sustainability Influence Support Understand
    13. 13. • Stimulate • Understand Creativity Needs Collaboration Motivations Methods Principles Support Prototypes• Distribute • Design Icons from ServiceDesignTools

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