Social by Design

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  • StageWe helpEvaluatePublic services understand the impact on their service of new uses of ICT used by customersPrototypeCommunities & small businesses to prototype solutions to local challengesValidatePublic services test new technologies that can help meet their customer needsRecommendLocal organisations in Kent develop options for future models for their services
  • Social by Design

    1. 1. Recommend UnderstandTest Analyse Prototype
    2. 2. Collaborative R&D Partners Issues Motivations Principles Prototypes Sustainability +15 partners +150 insights +£300K+400 participants +30 prototypes investment raised
    3. 3. Capability required to Capacity to meet future deploy technology demandCost effectiveness Maturity of technology Strategic fit with Technical fit with ICT customer needs roadmap Customer & Business Drivers
    4. 4. Future Scenarios NeedDigital by Digital byDemand Desire Access UseDigital by Digital byConstraint Default Behaviour Context
    5. 5. What if… COULD… TO… PROVIDING…Care homes Assess Care homes Understand Advice their conditionCarers Care for Carers Track their Data improvementCommissioners Commission Commissioners Incentivise self Insight managementCommunities Engage Communities Facilitate Internet access transactionsDay care centre Design Day care centre NetworksDesigners Enable Designers SpaceEntrepreneurs Involve Entrepreneurs SupportH&W boards Provide H&W boards TechnologyICT suppliers Prioritise ICT suppliersUsers Understand Users
    6. 6. What if… COULD… TO… PROVIDING…Care homes Assess Care homes Understand Advice their conditionCarers Care for Carers Track their Data improvementCommissioners Commission Commissioners Incentivise self Insight managementCommunities Engage Communities Facilitate Internet access transactionsDay care centre Design Day care centre X NetworksDesigners Enable Designers X SpaceEntrepreneurs Involve Entrepreneurs X SupportH&W boards Provide H&W boards X TechnologyICT suppliers Prioritise ICT suppliers X XUsers Understand Users X X
    7. 7. Areas for Collaboration Visualise scenarios on key areas Map out trends in behaviour & need Prototype solutions with users/sector Business development for care sector

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