1. RESUME WRITING ANDINTERVIEWING SKILLSPresented by : Loay Qabajeh
2. WHO ARE YOU , WE ?محمد علي/معماري
3. THE TRAINER / FACILITATOR
4. GROUND RULES
5. TRAINING AGENDA What a resume is and its purposes Types and formats of resumes Effective Writing of a resume. Guidelines for preparing cover letters Be ready for a successful job interview. Being Online.
6. Your GoalWritingThe ResumeSearch for ajobInterviewingSkillsFollow up
7. WHAT IS A RESUME ?What is the purpose of theresume? Main sections.CV vs. Resume. Cover letter
8. RESUME … ISA brief summary of your qualifications,skills, and background which representyour educational and work experiences interms relevant to potential employers.A self-promotional and marketing tool.The first impression a prospectiveemployer has of you.
9. Watch and Discuss
10. Your first contact with a prospectiveemployer will be when he reads yourresume. You only get one chance to make a firstimpression! First impressions are lasting – so thinkof your resume as an extension of you! Never forget that the goal of a resume isto obtain a job interview.Remember
11. A NOTE TO THE WISE! There is no such thing as the “right”or “wrong” resume. The best indicator of whether yourresume is doing its job is byanswering this question,“Are employers contacting you?
12. What is the Purpose of a Resume? To describe your accomplishments, qualifications,professional and educational experiences Serve as a record to leave with an employer Share information with the people who areassisting you with your job search Attach to a job application- Some forms don’tallow us to express our skills and abilities verywell To answer “the” question : Why should I beselected for an interview?
14. SOME STATISTICS A single job offer attracts between 100and 1,000 resumes. Your resume will get between 10 and20 seconds of the recruiters time. Only 1 interview is granted for every200 resumes received by the averageemployer.
17. WRITE A RESUME STEP BY STEP1) Understanding the Purpose2) Understanding the Audience3) Look at other Resumes.4) Start writing your first draft.5) Revise, carefully review and re-organizeyour draft6) Get feedback from a reader.7) Revise, Proofread and Edit.
20. CONTACT INFORMATION Address Phone and Mobile numbers E-mail address Personal Website (if any) LinkedIn /Skype
21. CONTACT INFORMATION
22. CONTACT INFORMATIONKeep it SimpleBe professionalUse a permanentaddressAvoid nicknames
23. OBJECTIVE Reason for sending the résumé A brief paragraph that states yourcareer plan in relation to what anemployer is looking for. Focus on your interest as well asyour employers interest. Tells potential employers the sortof work youre hoping to do.
24. OBJECTIVE To obtain a position as a Software Engineer with acompany offering opportunities for professionalgrowth. Seeking a position in the field of MechanicalEngineering which will both utilize and enhance mycurrent skills. Seeking a position as a Civil Engineer in a wellestablished company that will fully utilize myexperience and expertise in hydrological modeling,design, construction, construction management,planning and cost analysis.
25. OBJECTIVE Your objective must be specific, clear,short and concise. You can targeted specific job title. Stay focused on one title or two similar Use general objective when needed. …..
26. PROFILE / SUMMARY• Several concise statements that focus thereader’s attention on the most importantqualities, achievements, and abilities youhave to offer.• “10-second sound bite”• A short phrase describing your profession.• One or more professional or appropriatepersonal characteristics• Bullet : 3 to 4 one-liners about who youare.
27. PROFILE / SUMMARY A team player with excellent communication skills andacademic qualifications, who has recently graduated with adegree in Civil Engineering. A highly talented, professional and dedicated CivilEngineer with over ten years experience in planning,designing and directing the construction and maintenanceof roads, bridges and pipelines. Accounting manager with five years of accountingexperience in real estate and marketing industries. Fullyknowledgeable in general accounting, payroll, budgeting,and journal entry preparation.
28. SEVERAL STATEMENTS A highly efficient, hardworking and talented designengineer with a comprehensive understanding of designprocesses and also manufacturing and constructionmethods. Experienced in all the design stages of a product, includingresearch, development and manufacture right through toinstallation and final commissioning. Possessing a good team spirit, deadline orientated andhaving the ability to produce detailed technicalspecifications from client requirements. Keen to find a challenging & suitable engineering positionwith a ambitious company that offers opportunities forcareer development and advancement
29. PROFILE/ SUMMARY• Think about what you want to say about yourself.• Create a well-rounded view of yourself.• Be honest.• Be confident.• Avoid trying to answer every question about yourself.• Use specifics over generalities
30. Objective:Desire technical editing position with supervisoryresponsibilities in an engineering firm. Profile:Highly skilled technical writer with three yearspublishing experience. Knowledgeable in currentweb design technology.Objective Vs. Profile by an example
31. EDUCATION• Your most recent educational informationis listed first.• Include your degree (B.A., M.A., etc.), major,institution attended, minor/concentration.• Add your (GPA) if it is higher than 3.0.• Mention academic honors
32. EDUCATION2002-2005 Graduate Diploma in Law BBP Law School London2000-2003 BA in Economics University of Manchester1995-1998 , B.S. in Business Management , Yeshiva University New York, NYCertified Public Accountant, CPA, New York State
33. WORK EXPERIENCE Briefly give the employer an overview of workthat has taught you skills. Use action words to describe your job duties. Include your work experience in reversechronologicalInclude:• Title of position,• Name of organization, Location• Dates of employment• Describe your work responsibilities withemphasis on specific skills andachievements.
34. WORK EXPERIENCE
35. WORK EXPERIENCE Include: paid work, unpaid internships, extensive jobopportunities Use keywords and jargon from your field : You wantto appear to be an insider. Include skills, experiences and interests that relateto the target position. Begin statements with action verbs. Use shortphrases and concrete examples, numbers andquantities to describe your experiences (i.e., “Supervisedcamp activities for 30 girls, ages 6-12”).
36. WHAT COMES FIRSTEDUCATION OR EXPERIENCE?
37. SKILLSIt includes your abilities that arerelated to the jobs you areapplying for.Include skills that are relevantto the position / career field thatyou are interested in i.e.computer skills, software skills,and/or language skills.
38. SKILLSSkilled in Solid Works, Math CAD, Matlab, MS Office,PLC programming and machining Estimating material, construction, and labor costs, andproject timescales. Supervising Projects: including in house, externalcontractors and sub-contractors. ….
39. SKILLS Customize the skills section of your resume tomatch, as much as you can, the requirementslisted in the job posting. The closer a match your skills are to the jobrequirements, the better your chances of beingselected for an interview. Employers quickly scan resumes, so long lists arenot likely to get read.
40. Here you will go into more details than youdid in the objective and summary Great opportunity to really sell yourself! List any activities that would show specialskills, community involvement, leadershipability, etc. List any special honors you have received
41. No need to say “References availableupon request” .You’ll need three to five people to writeor speak on your behalf. Ask permission before you use someone’sname. write contact information for them. Give them your resume. WHO ARE THEY ?
42. TIME TO BREAK.
43. RESUME FORMATS:1) Chronological2) Functional3) Combination4) Targeted5) Mini
44. COVER LETTER
45. A business letter that accompanies a resume. Informs reader of your purpose and requests asin-person meeting. Highlights and directs attention to theimportant information in the resume. May take the form of an email message or a briefnote that accompanies an electronic application
46. First paragraph: State the name of the jobfor which you are applying and how youlearned about the job opening. Second paragraph: Emphasize skills andabilities that relate to the open position.However, do not repeat what is said on yourresume. Third paragraph: Thank the employerand request an interview.
47. Introduces You; Your ResumeSummarizes Appropriate Aspects of yourEducation or ExperienceStates briefly how your Qualifications relate tothe JobIndicates if you have included a Resume,Writing Samples, Transcript, or otherdocumentsIs Brief and to the Point.Requests an Interview.An Effective Cover Letter
48. COVER LETTERSAMPLEYour NameYour AddressYour Phone NumberYour EmailDateNameJob TitleCompanyAdressDear Mr./Ms. LastName,Please accept my application for the teaching assistant position advertised on Craigs List. I would like tocontinue to develop my teaching skills while creating a challenging and fun learning environment for students.The middle school age group is particularly appealing to me, because students are very impressionable,interested in learning, and open to new concepts.I am very well qualified and would be an asset to the school because of my experience working as a teachingassistant for XYZ School. I have worked with both elementary and middle school teachers, as well as campdirectors to develop curricula that meet the needs of students. I enjoy tutoring students and helping them buildconfidence in their ability to achieve, both academically and socially. In addition, I have artistic and computerskills that will be an asset when developing class projects.I have attached my resume for your review. Thank you for considering my application. I would appreciate theopportunity to interview and look forward to hearing from you in the near future.Sincerely,Your SignatureYour Typed Name
49. LUNCH BREAK.
51. IT IS NOT ALWAYS MY DAY :52
52. INTERVIEWING - WHAT IS IT?A structured meetingbetween you and anemployer.Interviewing is a skillthat can be enhanced bytraining.PRACTICE makesPERFECT53
53. INTERVIEWING IS A TWO-WAY STREETEmployers are attemptingto determine if you are anappropriate fit for the joband their culture. You decide if the workenvironment is right foryou.54
54. TYPES OF INTERVIEWSScreeningOne2OnePanel55
55. TYPES OF INTERVIEWSGroup SeriesTeleConferencing56
56. WHAT MAKES A SUCCESSFUL INTERVIEW57
57. 58Be on timeBring yourrésuméDressappropriatelyBe cleanLook andsoundfriendly Ensure you have a high level of hygiene Answer all the questions the best way youSpeak clearlyand show thatyou havepreparedyourself forthe interview
58. BEFORE THE INTERVIEW…Do YourHomeWork KnowYour SelfPrepareNecessaryMaterial59
59. DO YOUR HOME WORKResearch position, company and industry.Know who you will be interviewing with.Be ready for a variety of interviewer styles.Be ready to discuss your strengths andweaknessesKnow How to reach the location.60
60. KNOW YOUR SELF Be able to articulate skills, strengths,accomplishments, and career goals Familiarize yourself with your resume Make a list of five accomplishments that youenjoyed. Make a list of five things you have done with proud. Make a list of how your colleagues, staff, andsupervisors describe you. Include the positive andnegative feedback.61
61. WHAT TO TAKE TO THE INTERVIEW Copies of your resume. Copies of letters of recommendation,and a typed reference sheet to be givento the interviewer; Other material relevant to theinterview; Pen and paper, so that you can note thename of the interviewer, time for futureinterviews and other pertinentinformation.62
64. THE INTERVIEWER EVALUATES40%25%25%10% AttitudeImage &AppearanceCommunicationJobQualifications65
65. WAYS YOU CAN EXHIBIT A GOOD ATTITUDE•Concentrate on being likable and friendly•Positive language and non-verbal cues•Demonstrate enthusiasm•Demonstrate interest•Excellent Listener•Be Professional66
66. WHAT DO EMPLOYERS SEEK FOR :67TimeManagementCommunicatingEffectivelyWorkingWell in aTeamProblemSolvingUsingInitiativeCreativityBeing WellOrganizedBeingAdaptableLeadershipCustomer/ClientRelations
67. TYPES OF QUESTIONSExperienceBehavioral/CompetencyOpinion questionsCredential questions 68
68. INTERVIEW QUESTIONS : USEFUL TIPS Tough QuestionsQuestions can vary and may be categorizedunder Personal Assessment, Education andExperience, Career ambition and Plans,Company or Organization.Expect the unexpectedTurning a Negative into aPositive69
69. THE BALANCE OF LISTENING AND TALKING70 Do not be afraid to ask clarifying questions about theinterviewer’s questions. Listen well so that you can identify opportunities tolink your skills and qualifications to what theinterviewer is looking for. It is acceptable to take notes. Do not interrupt the interviewer. Take time to formulate your thoughts beforeanswering a tough question and balance talking withlistening. Be as clear and concise as you can in your answers.
70. YOUR ANSWERS : SHOULD BEREAL :Relevant information, Experience,Action taken, and Leadershipdemonstrated.STAR :Situations , Task , Action , Results.71
73. QUESTIONS YOU CAN ASK What are the responsibilities of this position? What are the reputations, academic training andtenures of the employees in this department? Do you support professional development? How? What do you see as the biggest challenge thatsomeone would face during the first month on thejob? ………….74
74. TELL ME ABOUT YOUR SELF75
75. GENERAL INTERVIEW STRATEGIESBe prepared to talk about yourselfand your experiencesMaster the art of storytellingProvide specific and concreteexamples of yourresults/accomplishmentsRemain positive, enthusiastic, poised,and confident throughout theinterview process 77
76. GENERAL INTERVIEW STRATEGIES Remember an interview is a formalconversation--avoid filler words like “Um”,“Ah”, & “You know” Avoid indecisive phrases like: “I think,” “Iguess,” “probably,” or “pretty good” Think before speaking Avoid long verbose answers--limit yourresponse to 1-2 minutes If you do not hear or understand aquestion, ask them to repeat or clarify it foryou78
77. GENERAL INTERVIEW STRATEGIESRemain calm, relaxed,and be yourselfTry to focus on themessage you are tryingto convey--NOT howwell you are doing!79
78. REASONS WHY CANDIDATES RECEIVEREJECTION REPLIES Lack of proper career planning – purposes and goals Lack of knowledge in field of specialization Inability to express thoughts clearly and concisely. Insufficient evidence of achievement. Not prepared for the interview. No real interest in the organization80
79. FOLLOW-UPAsk good questionsThank the interviewerRequest a business cardInquire about next steps in the process81
80. FOLLOW-UP … CONTSend a thank you note within24 hoursLetter may be handwritten ortyped; e-mail is also acceptableTailor each one to theindividual.82
81. FINAL THOUGHTSRemember that only 15% of thesuccess of an interview is out of yourcontrolTake some time to reflect- Overall, how well did I do?- What went well?- What steps can I take next time toimprove?83
82. SUGGESTIONS Conduct a test run the day before theinterview Practice! Practice! Practice! Obtain a list of practice interview questions and jot downshort answers Stand in front of a mirror and rehearse your answers Get a good night’s sleep-be well restedand alert for the interview Be relaxed and be yourself!84
83. TIME TO BREAK.
84. Using ICT inResume writing
85. STAGES OF RECRUITMENT IN PALESTINERecruitmentApplicationFirstScreeningTechnicalInterview/ TestShortlistHRInterviewOffers +Employment87Searching ToolsInterview SkillsResume WritingOnlineApplication
86. WHERE TO KNOW ABOUT JOB VACANCIES88 Personal Contact (Friends / Family /neighbors ) Alumni / College’s PR office Career / Employment Fairs Advertisement in local media (Newspaper/Radio/TV ) Internet Resources , Social Media Governmental recruitment bureaus Business recruitment bureaus Employer’s HR department Professional associations and Labor unions Others ( suggest )
88. NOT ONLY … BUT ALSO http://jobs.ppu.edu/ https://ritaj.birzeit.edu/ecareers http://career.najah.edu http://jobs.unrwa.ps http://jobs.undp.ps http://e-career.wataniya.ps httP://ecareer.paltel.ps http://masader.ps/p/en/view/jobs90