Resume writing

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Communications Skills Training
Resume writing and job interviewing skills
by Fuad Tamimi

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Resume writing

  1. 1. 1
  2. 2.  Communication Skills Leadership & Success JobSearch, Resume Writing and Interviewing Skills 2
  3. 3. 3
  4. 4. YOUR TRAINER Fuad Sultan Tamimi BSc., Electronics Engineering, Al Quds University, 2001 Community Planning & Coordination Officer – CHF International 4
  5. 5. 5
  6. 6. COMMUNICATION SKILLS 6
  7. 7. A LITTLE GAME TO START WITH! Tappers and Listeners 7
  8. 8. COMMUNICATION IS 8
  9. 9. ENGINEERING COMMUNICATION Engineers need to be able to communicate thoughts, ideas, and plans to many other specialists in many different fields. Engineers work in teams with people from different backgrounds. Therefore, it is necessary to have a variety of communication skills. 9
  10. 10. WE NEED TOIMPROVE COMMUNICATION... BECAUSE of our communication efforts are: Misunderstood Misinterpreted Rejected Not heard 10
  11. 11. CONVERSATION WITH A WISE MAN“A single conversation with a wise man is better than ten years of study.” --Chinese Proverb 11
  12. 12. THE 4 COMMUNICATION SKILLS 12
  13. 13. COMMUNICATION SKILLS Interpersonal -  Do you picture the engineer as the nerd in the corner with the pocket protector?  Those days have passed.  Engineering today means teamwork. 13
  14. 14. COMMUNICATION SKILLS Written  It may seem that engineering projects would be too technical to have much use for composition skills.  However, in a survey of over 4000 practicing engineers, 99% listed composition courses as important for future engineers. 14
  15. 15. COMMUNICATION SKILLS  Why Written?  Engineers write proposals. They need to convince people to spend money on their projects.  These “shopping lists” may be read by their immediate boss, the president of the company, etc.  Engineers also write reports when a design change is needed or to explain a failure. 15
  16. 16. GOOD WRITING "What is written without effort isin general read without pleasure." (Samuel Johnson.) 16
  17. 17. COMMUNICATION SKILLS Oral and Electronic Presentation -  For the same reasons as listed for written skills, oral and electronic presentation skills are needed.  The use of presentation software and hardware can vastly improve the effectiveness of an engineer’s report. 17
  18. 18. INEFFECTIVE COMMUNICATION 18
  19. 19. EFFECTIVENESS THROUGH COMMUNICATION You Spend Most of Your Time at Work Communicating. Your Success- Based on Strong Communication Skills. Communication Is Becoming in Increasingly Important In Increased Globalization, Diversity Workplace Specialization. Communication Tech Offers New Opportunities of Communicate More Often & More Efficiently Than Ever Before. 19
  20. 20. POWER OF COMMUNICATION 20
  21. 21. People want to be heard, want to be taken seriously, want to be understood."Effective communications starts with listening." 21
  22. 22. EFFECTIVE COMMUNICATIONIS NOT JUST GETTING THE MESSAGE ACROSS BUT ITS ACCEPTANCE FROM ITS INTENDED RECEIVERS WHICH CAUSES THE EXPECTED BEHAVIOUR FROM THE RECEIVERS OF THE MESSAGEONLY THEN, THE RECEIVERS WILL BE WILLING TO CONVERT THE COMMUNICATION 22 INTO ACTION
  23. 23. A FAILURE TO COMMUNICATE 23
  24. 24. COMMUNICATION DO’S & DON’TS Be respectful Be straightforward and brief Stay calm Listen carefully Minimize other distractions (turn off the TV or radio) Acknowledge what is being said Stick to one topic at a time (the current issue, not an old one) Repeat questions or statements when necessary Empathize (“that must be very difficult for you”) Use “I” messages to communicate your feelings Keep your statements brief; saying too much at a time makes it challenging to respond 24
  25. 25. COMMUNICATION DO’S & DON’TS DON’T criticize DON’T argue about past events DON’T take anything personally DON’T interrupt AVOID being judgmental DON’T raise your voice; yelling or shouting will never help you communicate your thoughts DON’T generalize—be specific 25
  26. 26. 26
  27. 27. 27
  28. 28. JOB SEARCH ,RESUME WRITING & INTERVIEWING SKILLS 28
  29. 29. PART 1JOB SEARCH 29
  30. 30. LETS WATCH THIS VIDEO 30
  31. 31. JOB CYCLE 31
  32. 32. CONVENTIONAL JOB SEARCH TOOLS 32
  33. 33. MODERN JOB SEARCH TOOLS Resume 33
  34. 34. WHAT YOU SHOULD BE DOING IF YOU’RE UNEMPLOYED Volunteer Keep Your Skills Current Network Freelance 34
  35. 35. POPULAR JOB WEBSITES www.jobs.ps www.jobber.ps www.ejob.ps www.shobiddak.com http://paljobs.blogspot.com http://www.gpc.pna.ps http://www.sptechs.com www.englishpal.ps 35
  36. 36. NOT ONLY … BUT ALSO http://jobs.ppu.edu/ https://ritaj.birzeit.edu/ecareers http://career.najah.edu http://jobs.unrwa.ps http://jobs.undp.ps http://e-career.wataniya.ps httP://ecareer.paltel.ps http://masader.ps/p/en/view/jobs 36
  37. 37. JOB SEARCH FUNDAMENTALS An effective job search will take 20-30 hours per week Use multiple methods to identify and apply for jobs The more effort the job search takes, the more effective the result. 37
  38. 38. PART 2 RESUME WRITINGSAY WHAT YOU CAN DO NOTWHAT YOU CANNOT DO 38
  39. 39. WHAT IS A RESUME?IT IS: IT IS NOT: brief and to the point.  a long biography. specific to the  general. objective. based on facts.  based on opinions. a document that can  a document that is “set in be changed and stone”. revised. Formal document  a document that has clip art or pictures on it. 39
  40. 40. THE IMPORTANCE OF A RESUME Impressed potential employer Chance for getting interview A single job offer attracts between 100 and 1,000 resumes. Your resume will get between 10 and 30 secondsof the recruiters time. Only 1 interview is granted for every 200 resumesreceived by the average employer. Based upon the number of applications and resumesemployers receive, don’t be surprised if your resumeends up 40
  41. 41. WHAT INFORMATION SHOULD BE IN A RESUME?Contact Information Objective (Optional) Profile /Summary ( Optional) Education Work or Professional Experience Training CoursesVolunteer /Community ExperienceActivities Skills Professional Affiliations 41References
  42. 42. Profile Several concisestatements that focus Include your full namethe reader’s attention with the best contact infoon the most important DO NOT include your qualities, work phone if you have achievements, and one. abilities you have to offer Keep your OBJECTIVE short and specific to the job you are applying for: Marketing Supervisor vs. Marketing The most recent first Add simple info about your duties but HGHLIGHT your accomplishments. The most recent first Add certificate, degree, or major under the name of the institution. Community Service or Volunteering is important. Don’t add Hobbies 42
  43. 43. HOW SHALL I ARRANGE THE RESUME SECTIONS? 43
  44. 44. 44
  45. 45. PAY ATTENTION TO YIN & YANG 45
  46. 46. “DOS” OF RESUME WRITING Keep it simple. Lead off with work experience. Focuses on skills. Uses action words to define the responsibilities of your job-related experience. Easy to read and understand. Visually powerful. One page, or at most 2 pages long. Language is grammatically correct. Spelling has been checked. Formal Style Neat, clean, and professional looking. Use margins and headings 46
  47. 47. “DOS” OF RESUME WRITING Use size a standard, sized 10-12 font Times Roman or other Serif font Use consistent bold-facing, underlining, or italics Print your resume using a high quality laser printer Choose paper colors that are conservative – white, off-white (Keep in mind your document may be copied. Gray is not advised as it does not copy well) If you’ve gone onto two pages, don’t staple together - Make sure your name is on the top of page two, just in case the two pages get separated 47
  48. 48. DON’TS OF RESUME WRITING Don’t place information that you cannot back up with evidence. WHY? Absolutely no errors! WHY? Do not distribute photocopies of your resume, only originals. 48
  49. 49. MORE TIPS Focus on employer’s needs, not yours. Plan first Be Honest Add a Project List 49
  50. 50. FINAL POINTS… While designing your resume can be fun, try to limit the time you spend developing it. Take breaks while designing it and find some resumes that you like that follow the points listed previously. Remember, you can always change your resume but always, always make it specific to the job you are applying for. There are many different ways to make a resume. It’s important to make a good first impression and tell your employer what you have to offer. Your resume will not get you a job, but it will hopefully get you an interview. Good luck! 50
  51. 51. Part 3 SUCCESSFUL INTERVIEWING SKILLS51
  52. 52. FIRST IMPRESSIONS COUNT … DoYou Make The Best Impression You Can?  On-Time  Dress  Physical Contact  Eye Contact  Smile 52
  53. 53. CHARACTERISTICS OF ASUCCESSFUL INTERVIEW Content Preparation Presentation 53
  54. 54. PREPARATION  Research the Job and company  Review the Job Requirements  Know your Resume  Anticipate Questions  Be Prepared to Sell Yourself! 54
  55. 55. PREPARATION  Visualize Yourself In the Interview  Know this:  There is no question you cannot answer  You are well suited to the position  Bring:  Extra copies of resume  Paper and pen  A list of potential questions  Breath mints 55
  56. 56. INTERVIEW PRESENTATION  Be Prepared and Responsive For Questions  Take Time to Organize Your Thoughts  Express Confidence in Your Abilities  Consider Each Interview as An Adventure!  Be Attentive to Body Language  No gum  Watch those pens 56
  57. 57. INTERVIEW CONTENT Listen Carefully to the Question Rehearse Your Answers Sell Yourself! Silence is Golden, Know When to Stop Answering Tie Your Background to the Position Focus on Your Accomplishments Turn Weaknesses Into Strengths 57
  58. 58. BEHAVIORAL BASEDINTERVIEWING  Prepare your STAR’S  Situation or Task  Action Taken  Result of Your Action 58
  59. 59. BEHAVIORAL BASED QUESTIONS  Can You Tell Me About A Time…  Think Specific  Don’t Say “Usually, Always, Or Never”  Say “I”  Be Prepared to Answer the Negative Question  Was The Result Positive? Measurable?  Don’t Forget To Smile  Be Concise 59
  60. 60. SAMPLE QUESTIONS Tell Me About A Time…  You Persuaded Someone To Do Something  You Solved a Small Problem Before It Turned Into Something Large  You Interacted With Someone And Wished You’d Interacted Differently  You Worked Well in a Team  You Worked in a Team Where Not Everyone Was Putting Forth The Same Amount Of Effort 60
  61. 61. TOP QUALITIES/SKILLSEMPLOYERS SEEK Communication (verbal  Flexible/Adaptable & written)  Organized Teamwork  Detail oriented Interpersonal (relates  Leadership well to others)  Self-confident Motivated/Initiative  Friendly Strong work ethic Analytical Computer Skills 61
  62. 62. INTERVIEW PITFALLS Common Interview Mistakes Coming Unprepared Not Smiling or Showing Enthusiasm Negativity References 62
  63. 63. DO’S AND DONTS IN INTERVIEW 63
  64. 64. 64

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