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Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
Grow Revenue Convert Leads -CRM On Demand
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Grow Revenue Convert Leads -CRM On Demand

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Transcript

  • 1. Transform Your Business through CRM:
    Introducing Oracle CRM On Demand
  • 2. Usability That Drives User Adoption
    • Maximize User Adoption
    • 3. Easy to use, “Yahoo-like” interface
    • 4. Free extensive built-in tutorials and context-sensitive help
    • 5. Reduced number of clicks
    • 6. Rapid access to information
    • 7. Faster performance of tasks
    • 8. Ensure Continued Success
    • 9. Free online Support Available 24x7
    • 10. Free unlimited 12x5 phone support
    • 11. Free role-based web training
    • 12. Additional on-site training available
    • 13. Gold Customer Care available
  • “Give me real insight without a lot of clicks”
  • 14. Industry Leading Hosting Services
    Oracle Hosting
    AFCOM and Network world - Data Center of the Year 2005
    Operations based on industry-standard frameworks and certified by SAS70
    Over 500 Enterprise customers with most rigorous requirements
    Benefits
    Single vendor commitment
    Operational excellence
    Responsiveness
    Investment in future services
  • 15. The Only On-Demand Solution with Analytics Built on a Data Warehouse
    Hosted Data Warehouse
    Real-time & historical analytics
    Snapshots comparing business performance over time
    Benefits:
    Drive more informed decisions at all levels
    Convert insight into action via interactive dashboards
    Identify key business trends
    Deepen business insight with custom reports
  • 16. Reporting Advantages: Data Warehouse included
    Why is this important?
    • It is included as a standard feature of Oracle CRM ($)
    • 17. Trending over time is critical to make business decisions
    • 18. Allows for full historical reporting
    • 19. Allows outer joins (Campaign recipients without appointments)
    Competitive Limitations
    • No Data Warehouse or requires partner ($$$$)
    • 20. Cannot trend based on time
    • 21. Can only report on activities, etc. within the last year
    • 22. Limit records returned on report
    “Tell me how many of my opportunities that were in X stage last month and closed this month”
    Customer Examples:
    • TBD
  • History of Rapid Innovation16 Releases in 6 Years
    Release 15
    • Collaborative features
    • 23. Widgets/RSS feeds
    Release 13
    • Prebuilt integration to Oracle EBS
    Release 11
    • Email campaigns
    • 24. Forecasting multi-currency rollups
    Release 9
    • Branding
    • 25. Lotus Notes integration
    2009
    2008
    Release 7
    • Call Center On Demand
    Release 5
    • Web Services enablement
    2007
    Release 3
    • Offline
    • 26. Outlook Sync
    • 27. Partners & Competitors
    2006
    Release 1
    Release 16
    • Partner relationship management
    • 31. More advanced customization
    • 32. More usability
    • 33. Expanded CRM
    • 34. Enhanced industries
    • 35. More Languages
    Release 14
    • Next-generation usability
    • 36. Advanced customization and administration
    • 37. Enterprise integration
    • 38. Expanded CRM
    2005
    Release 12
    • Analytics enhancements
    • 39. Forecast visibility
    Release 10
    • Custom Tabs & Tables
    • 40. Multiple sales processes
    • 41. Intelligent scripting
    • 42. Data mgmt
    2004
    Release 8
    • Advanced Calendar
    • 43. Group Sharing
    • 44. Segmentation Wizard
    2003
    Release 6
    • Industry Editions
    • 45. Sales Process Coach
    • 46. Desktop integration
    Release 4
    • Outlook Email Integration
    • 47. Products & Assets
    • 48. Globalization
    Release 2
    • Attachments
    • 49. Advanced Import
    7
  • 50. Achieve the Lowest TCO
  • 51. Why Oracle?Only Oracle CRM On Demand…
    • Continuous CRM Innovation
    • 52. On premise AND on demand
    • 53. Unmatched value
    • 54. Single vendor point of control
    • 55. Packaged integrations
    • 56. Industry solutions
    • 57. Packaged analytics
  • CRM On Demand Customer Breadth
  • 58. Demonstration: Oracle CRM On Demand

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