Transform Your Business through CRM:<br />Introducing Oracle CRM On Demand<br />
Usability That Drives User Adoption<br /><ul><li>Maximize User Adoption
Easy to use, “Yahoo-like” interface
Free extensive built-in tutorials and context-sensitive help
Reduced number of clicks
Rapid access to information
Faster performance of tasks
Ensure Continued Success
Free online Support Available 24x7
Free unlimited 12x5 phone support
Free role-based web training
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Grow Revenue Convert Leads -CRM On Demand

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Grow Revenue Convert Leads -CRM On Demand

  1. 1. Transform Your Business through CRM:<br />Introducing Oracle CRM On Demand<br />
  2. 2. Usability That Drives User Adoption<br /><ul><li>Maximize User Adoption
  3. 3. Easy to use, “Yahoo-like” interface
  4. 4. Free extensive built-in tutorials and context-sensitive help
  5. 5. Reduced number of clicks
  6. 6. Rapid access to information
  7. 7. Faster performance of tasks
  8. 8. Ensure Continued Success
  9. 9. Free online Support Available 24x7
  10. 10. Free unlimited 12x5 phone support
  11. 11. Free role-based web training
  12. 12. Additional on-site training available
  13. 13. Gold Customer Care available</li></li></ul><li>“Give me real insight without a lot of clicks”<br />
  14. 14. Industry Leading Hosting Services<br />Oracle Hosting<br />AFCOM and Network world - Data Center of the Year 2005<br />Operations based on industry-standard frameworks and certified by SAS70<br />Over 500 Enterprise customers with most rigorous requirements<br />Benefits<br />Single vendor commitment<br />Operational excellence<br />Responsiveness<br />Investment in future services<br />
  15. 15. The Only On-Demand Solution with Analytics Built on a Data Warehouse<br />Hosted Data Warehouse<br />Real-time & historical analytics<br />Snapshots comparing business performance over time<br />Benefits:<br />Drive more informed decisions at all levels<br />Convert insight into action via interactive dashboards<br />Identify key business trends<br />Deepen business insight with custom reports<br />
  16. 16. Reporting Advantages: Data Warehouse included<br />Why is this important?<br /><ul><li>It is included as a standard feature of Oracle CRM ($)
  17. 17. Trending over time is critical to make business decisions
  18. 18. Allows for full historical reporting
  19. 19. Allows outer joins (Campaign recipients without appointments)</li></ul>Competitive Limitations<br /><ul><li>No Data Warehouse or requires partner ($$$$)
  20. 20. Cannot trend based on time
  21. 21. Can only report on activities, etc. within the last year
  22. 22. Limit records returned on report</li></ul>“Tell me how many of my opportunities that were in X stage last month and closed this month”<br />Customer Examples:<br /><ul><li>TBD</li></li></ul><li>History of Rapid Innovation16 Releases in 6 Years<br />Release 15<br /><ul><li>Collaborative features
  23. 23. Widgets/RSS feeds</li></ul>Release 13<br /><ul><li>Prebuilt integration to Oracle EBS</li></ul>Release 11<br /><ul><li>Email campaigns
  24. 24. Forecasting multi-currency rollups</li></ul>Release 9<br /><ul><li>Branding
  25. 25. Lotus Notes integration</li></ul>2009<br />2008<br />Release 7<br /><ul><li>Call Center On Demand</li></ul>Release 5<br /><ul><li>Web Services enablement</li></ul>2007<br />Release 3<br /><ul><li>Offline
  26. 26. Outlook Sync
  27. 27. Partners & Competitors</li></ul>2006<br />Release 1<br /><ul><li>Sales
  28. 28. Marketing
  29. 29. Service
  30. 30. Analytics</li></ul>Release 16<br /><ul><li>Partner relationship management
  31. 31. More advanced customization
  32. 32. More usability
  33. 33. Expanded CRM
  34. 34. Enhanced industries
  35. 35. More Languages</li></ul>Release 14<br /><ul><li>Next-generation usability
  36. 36. Advanced customization and administration
  37. 37. Enterprise integration
  38. 38. Expanded CRM</li></ul>2005<br />Release 12<br /><ul><li>Analytics enhancements
  39. 39. Forecast visibility</li></ul>Release 10<br /><ul><li>Custom Tabs & Tables
  40. 40. Multiple sales processes
  41. 41. Intelligent scripting
  42. 42. Data mgmt</li></ul>2004<br />Release 8<br /><ul><li>Advanced Calendar
  43. 43. Group Sharing
  44. 44. Segmentation Wizard</li></ul>2003<br />Release 6<br /><ul><li>Industry Editions
  45. 45. Sales Process Coach
  46. 46. Desktop integration</li></ul>Release 4<br /><ul><li>Outlook Email Integration
  47. 47. Products & Assets
  48. 48. Globalization</li></ul>Release 2<br /><ul><li>Attachments
  49. 49. Advanced Import</li></ul>7<br />
  50. 50. Achieve the Lowest TCO<br />
  51. 51. Why Oracle?Only Oracle CRM On Demand…<br /><ul><li>Continuous CRM Innovation
  52. 52. On premise AND on demand
  53. 53. Unmatched value
  54. 54. Single vendor point of control
  55. 55. Packaged integrations
  56. 56. Industry solutions
  57. 57. Packaged analytics</li></li></ul><li>CRM On Demand Customer Breadth<br />
  58. 58. Demonstration: Oracle CRM On Demand<br />
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