The Changing World of Learning & Development Viri Chauhan 7th October 2009

definitions fraud occurs where process, control or technical weaknesses are exploited to obtain an advantage . revenue assurance is the process of ensuring that all revenues due from customers and 3rd parties are accurately billed , accounted for and completely collected ”

fraud occurs where process, control or technical weaknesses are exploited to obtain an advantage .

revenue assurance is the process of ensuring that all revenues due from customers and 3rd parties are accurately billed , accounted for and completely collected ”

group fraud & RA purpose establish an enterprise-wide approach to fraud & RA management in order to deliver brand protection, financial performance and to service compliance

establish an enterprise-wide approach to fraud & RA management in order to deliver brand protection, financial performance and to service compliance

how we operate

The changing world of learning & development “ ..what's it all about Alfie”?

“ ..what's it all about Alfie”?

The changing world of learning & development … its about compliance and targets and measurement

… its about compliance and targets and measurement

The changing world of learning & development “ ..its all about brand and identity…”

“ ..its all about brand and identity…”

The changing world of learning & development 1 2 3 4 Its about ease of access ease of understanding ease of distribution and delegation ease of call to action

The changing world of learning & development “ it’s all about a CAT and maybe a bird and a fish…”

“ it’s all about a CAT and maybe a bird and a fish…”

Overview of our Communications, Awareness & Training

Awake DVD imagine you have just joined an organisation play Awake clip discussion

imagine you have just joined an organisation

play Awake clip

discussion

fraud animation imagine you are an employee in large organisation play clip of animation discussion

imagine you are an employee in large organisation

play clip of animation

discussion

managers anti-fraud e-learning imagine you have line responsibility show demo clip discussion

imagine you have line responsibility

show demo clip

discussion

Moving Forward return on investment mandatory / non mandatory reducing budgets using public information responding to the Y Generation

return on investment

mandatory / non mandatory

reducing budgets

using public information

responding to the Y Generation

thank you [email_address] 07967451523