• Save
Social Media Monitoring Tools and Services 2011
Upcoming SlideShare
Loading in...5
×
 

Social Media Monitoring Tools and Services 2011

on

  • 5,816 views

Social Media Monitoring Tools and Service 2011 Presentation

Social Media Monitoring Tools and Service 2011 Presentation

Statistics

Views

Total Views
5,816
Views on SlideShare
5,709
Embed Views
107

Actions

Likes
25
Downloads
0
Comments
2

4 Embeds 107

http://www.2gr8consumerpruk.com 61
http://soulsagacity.com 39
http://consumer2gr8.squarespace.com 6
http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
  • The 3rd edition of the Social Media Monitoring Tools and Services Report has been published in July 2012. The report offers elaborate profiles of 250 Social Media Monitoring tools and services worldwide including key product features, product applications, industry, media and geographic coverage, as well as pricing and client information on more than 150 SMM tools and services. The Analysis part of the Report also provides detailed overview of important SMM concepts, key product features, key applications, and up-to-date information on market trends.

    For more information visit our publication page http://ideya.eu.com/reports.html or view the Report public excerpts (45 page document) on Slideshare.net at http://www.slideshare.net/lmilic/smm-tools-excerpt-final2012-9-13667019 .

    I hope you will find the information interesting and useful. Best Luisa
    Are you sure you want to
    Your message goes here
    Processing…
  • We have published another report in July 2011: “Who Is Using Social Media Monitoring Tools?” If you would like to learn more about the report, feel free to visit Ideya’s website http://ideya.eu.com/report_updates.html. Best Regards, Luisa
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Social Media Monitoring Tools and Services 2011 Social Media Monitoring Tools and Services 2011 Presentation Transcript

  • www.ideya.eu.com SOCIAL MEDIA MONITORING TOOLS AND SERVICES REPORT 2011, 2nd Edition Ideya Business and Marketing Consultancy Ltd. Cambridge (UK), 29th May, 2011
  • Social Media Monitoring Tools and Services Report Contents 1 Introduction 2 Featured SMM Tools and Services 3 Social Media Monitoring Concepts and Applications 4 Market Trends 5 A Guide to Selecting and Using SMM Tools and Services 6 Consideration of Key Features 7 Pricing and Clients 8 SMM Tools and Services Directory © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html 2011
  • SMM Tools and Services Report 2011 Introduction • SMM Tools and Services Report – 1st Edition published in June 2010 – 2nd Edition published in May 2011 (495 pages as of May 28th 2011) • Resulted from 2 months of extensive market research, interviews with experts (March 2011 – end of May 2011) We carefully examined tool descriptions on the official company and product Web site and supplemented that information with product reviews, vendors’ comments, and market reports in order to create a comprehensive profile for each SMM tool and service. • Reports Structure: – Analysis based on the information of 282 SMM Tools and Services – SMM Tools and Service Directory containing detailed profiles on SMM products and vendors © 2010 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • SMM Tools and Services Report 2011 Introduction: Who will Benefit From the Report START-UPs, SMALL AND MIDSIZE COMPANIES MATURE BUSINESSES that want to broaden their understanding of the SMM tools and decide whether to develop their own tools or use external solutions SMM TOOLS AND SERVICE PROVIDERS that are interested in the competitive landscape and possibilities for partnerships, sales, or acquisitions SOCIAL MEDIA CONSULTANTS who are looking for information about tools and tool features to complement their resources and expand their services INVESTORS WHO WILL BENEFIT FROM THE REPORT that want to leverage SMM tools and services to monitor SM communications and activities and reach and engage with their customers and prospects who are looking for investment opportunities and seeking information on technologies and companies. © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Featured SMM Tools and Services Featured Tools and Services by Current Status Featured Tools and Services by the Year of Introduction FIGURE 2. SMM Tools and Services by Current Status © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Featured SMM Tools and Services Featured Tools and Services by the Year of Introduction © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Featured SMM Tools and Services Featured Tools and Services by HQs Location HQs Location US UK Canada Germany Spain Russia Netherlands France Israel Singapore Australia China Switzerland Sweden © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Number of HQs Location Tools/Service Providers 176 25 17 11 8 5 4 4 4 3 3 2 2 2 Ukraine Argentina Italy United Arab Emirates Belgium Norway Austria Japan South Africa Finland India Brazil Chile Number of Tools/Service Providers 2 2 2 1 1 1 1 1 1 1 1 1 1
  • Social Media Monitoring Concepts and Applications Understand the Key SMM Concepts and Applications • • • • • Definition of SMM Tools Social Media Platforms Typical Technologies Employed by SMM Tools Social Media Monitoring Tool Capabilities Process: Listen, Measure, Understand, Engage • Applications of SMM Tools – e.g., Market Research, Brand Monitoring and Reputation Management, Business Development and Sales, Marketing Communications, Customer Services, R&D, Product Development and Innovation, Performance Monitoring and others. © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Social Media Monitoring Concepts and Applications Understand Key SMM Tool Capabilities TYPICAL COMMUNICATION TRIGGERS: Issues, Stories, SOCIAL MEDIA PLATFORMS SMM MONITORING TOOLS Crises, Products /Services, Events, Campaigns, Catastrophes, etc. Conversation & Activity Streams Blogs, Blog Posts, Microblogs Forums, Video Sharing Sites Information Extraction Information Social Networks Discussion Boards, Reviews Retrieval Tools: CRAWLER / PARSER DATA PROCESSING (e.g. NLP, Text Mining, Dashboard Computational Linguistics, Machine Learning) e.g., Quantitative and Qualitative Analysis, Sentiment Analysis, Influencer Profiling, etc. 1. LISTEN 2. MEASURE, ANALYZE, UNDERSTAND PARTICIPANTS: e.g., Profiles, Interactions, History, Transactions, Preferences, Customer Data. Companies, Institutes, Customers, Consumers, Competitors, Press and others 3. ENGANGEMENT & RESPONSE © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Business Policies Around SM Engagements SOCIAL CRM & TARGETING
  • SMM Market And Market Trends Understand Market Growth and Dynamics, Technology, Customers • Market Growth – SMM market continues to demonstrate a further growth – Timeline Chart showing the Evolution of SMM Technology Market (based on 282 tools) • Market Dynamics – – – – Big players entering the market Partnerships on the rise to deliver more strategic business insights Rise of social media monitoring in Russia Rising consolidations (12 M&As in 2010, 28 in 2010, and 18 just in the first 5 months of 2011) – Positive impact of free SMM tools on SMM businesses • Technology Innovation – Continuous advancement of SMM technologies and features • Customer Position – Companies increasingly adopting social media – Businesses still struggling with social media monitoring. © 2010 Ideya, Ltd. All rights reserved h ttp://ideya.eu.com/reports.html
  • Customer Position: The Availability Of Hundreds Of Tools Is Exciting, But Can Be Confusing! There Are So Many “Best Tools”, But Only A Few Can Meet Your Specific Businesses Objectives! So Many Options?! Which tool is best for our business needs! Which Tools are used by our Competitors? Do we need to employ one or two SMM tools? We need a Tool with a good Workflow Management that supports multiple users across various departments We need a tool to address our clients’ complaints and strengthen customer loyalty We need to assign tasks to our people, track progress and turnaround time, annotate and share content © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Our Budget is less than £600 per month We need a tool that monitors Social Campaigns We need a tool that monitors Facebook, Twitter and Forums We want a tool with engagement function to allow us to quickly respond to posts, tweets without leaving the application Which tools can provide sentiment tracking Which tools can provide us with detailed information on key influencers across social media channels We need to cover several geographic regions: US, Europe and Russia; We want threshold alerts to inform us about significant changes... We need to benchmark ourselves against our competitors
  • Strategic Approach to Selecting and Employing SMM Tools LEARN ABOUT SMM TOOL COVERAGE AND KEY FEATURES, QUESTIONS TO ASK AND FACTORS TO CONSIDER WHEN SELECTING SMM TOOL AND SERVICES PRICING UNDERSTAND KEY SOCIAL MEDIA MONITORING (SMM) CONCEPTS AND APPLICATIONS SEE HOW THEY CAN BE APPLIED WITHIN THE ORGANIZATION LEARN ABOUT DIFFERENT PRICING PACKAGES AND FREE OFFERS UNDERSTAND SMM MARKET AND MARKET TRENDS VENDOR EXPERIENCE: : - CLIENTS THEY SERVE - NUMBER OF YEARS IN SMM BUSINESS - MARKET GROWTH AND DYNAMICS - TECHNOLOGY INNOVATION - CUSTOMER POSITION Take a more strategic approach to selecting and employing SMM tools and services for long term benefits and success Save the time while researching for the “Best Tool” to meet your SPECIFIC BUSINESSES OBJECTIVES © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • SMM Tools and Services Report A Guide to Selecting and Using SMM Tools and Services • Planning for Success • Tools and Competencies • Consideration of Key Features – Feature Definition, Issues, Sample company listing • Consideration of Key Factors – Pricing, – Vendor Experience: Sample client listing and the year when the tool has been introduced in the market (Timetable) • Elaborate Profiles on SMM Tools and Services Among the featured SMM tools and services: – – – – Two hundred and thirteen (213) are operated as paid tools and services Five ( 5) are offering both free and paid services, and Fifty three (53) are free tools. We have also identified eleven (11) tools that are currently available through alpha or beta testing or lunched under a pilot program. © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Learn About SMM Tool Coverage And Key Features Data Management Media Coverage Coverage Language Coverage Data Acquisition Alerts Data Management Data Export Application Programming Interface (API) Integration Data Archiving - Description of Features - Tool Listing © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Data Latency Data Cleaning For Spam Geographic Coverage Industry Specific Coverage
  • Learn About SMM Tool Coverage And Key Features Process Management And User Interface Standard/ Pre-defined Dashboard Process Management and User Interface Customizable Workflow Management Customer Relationship Management (CRM) - Description of Features - Tool Listing © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Learn About SMM Tool Coverage And Key Features Data Analysis And Visualization Media Statistics Filtering and Sorting of Results Automated Sentiment Analysis Human Data Analysis and Visualization Influencer Profiling and Analysis Viral Content Tracking and Analysis Trend Analysis Topic and Theme Analysis Word/Tag Cloud Campaign Monitoring and Measurements - Description of Features - Tool Listing © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Competitive Monitoring and Analysis
  • Factors Influencing Purchasing Decisions Factors PRICING (for 178 tools) for tools Factors PROVIDERS EXPERIENCE YEAR OF PRODUCT RELEASE (for 282 tools) for tools CLIENTS (for 180 tools) for tools - Description of Features - Tool Listing © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • SMM Tools and Services Directory Featured SMM Tools And Services – Profile Information • The information in each of the 282 profiles is laid out in a uniform and structured way to provide the reader with an easy way to browse and learn about each SMM tool: NAME OF THE TOOL OR SERVICE NAME OF THE PROVIDER CONTACT INFORMATION LEADERSHIP GEOGRAPHICAL COVERAGE MONITORED SOCIAL MEDIA TOOL FUNCTIONALITY THIRD PARTY TECHNOLOGY TOOL AVAILABILITY TOOL DESCRIPTION YEAR OF TOOL OR SERVICE INTRODUCTION © 2010 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Official name found at the official Web site Name of the company providing the tool or service Tool Website URL Address, Telephone, E-Mail Address Name of the Founder, CEO, or Director Location of the Company Headquarters (HQs), Language and Geographic coverage. All, Twitter, Facebook, LinkedIn, Video Sharing, Social Bookmarking, Forums, Blogs, etc. Listening, Monitoring, Tracking, Analyzing, Engaging, CRM, etc. Whether a tool is using third party monitoring technology Release products, pilots, free and fee based Description of key features, published client list, pricing information, media and language coverage, etc. The year the tool was publicly released.
  • Analysis and Profiles of 282 Social Media Tools Paid Tools and Services 1st2C Adobe® SiteCatalyst® (former Omniture) Affinitive Appinions™ Asomo Attensity Analyze for Social Media/Attensity Respond Attentio Dashboard Autonomy Interwoven Social Media Analysis Tools Awareness Social Marketing Hub Software Bantam Live (acquired by Constant Contact in 2011) Beevolve Social Media Monitoring & Insight Platform beRelevant B.I.G Screen™ blueReport (Cognita AG) BrandChats (Tinval) BrandMetric BrandSpotter BrandsEye Brandwatch Web Dashboard BurrellesLuce iMonitor Buzzcapture BuzzDing! BuzzMgr™ Buzzient Enterprise™ BuzzLogic BuzzNumbers BuzzStream Buzzware Chartbeat ChatterGuard (Lodging Interactive) CI Self-Service Analytics (Collective Intellect) Cisco® SocialMiner CisionPoint Software Clarabridge Customer Intelligence Analysis (former Product Reputation Market Intelligence reporter) / Amplified Analytics, Inc. CustomScoop Media Monitoring Clipit CI Web 2.0 Observer Cogito Monitor Cognos® Consumer Insight (IBM) Commetric Media Analyser and Influence Analyser complexium CX-Explorator Conversation Miner (Converseon) Coremetrics Social™ CoTweet, Crimson Hexagon ForSight™ CyberAlert’s Tools, Cyveillance Brand Intelligence™ DCMS (Brandtology/Media Monitors) Dialogix Digital Radar (Intelligence Technologies) Digimind Digital Influence Digital PR The Direct Message Lab REACH platform Dow Jones Insight EasyOpinion eCairn Conversation™ Echo Sonar E.Life Tweetmeter EmPower Research Engage121 ethority Social Media Monitoring and Research evolisten™ evolve24 - the Mirror SaaS Dashboard Expion FirstRain FlightDeck (The) FollowThing ForeSee Results® GraphEdge Hearsay Social Hot Grinds HubSpot iMente Imooty Impactwatch InfoNgen Infospeed™ Integrasco IQBuzz IWOMmaster Platform J.D. Power Auto Intelligence Monitor JamiQ Jive's Social Media Engagement/ former Filtrbox JitterJam (Meltwater) justSignal Analytics
  • Analysis and Profiles of 282 Social Media Tools Paid Tools and Services Kaava Tuner Kampyle Kantar Media Monitoring and Evaluation / former Millward Brown Precis) KDPaine Kontagent Social Analytics Landau Media Monitoring Lexalytics Salience 4 Linkfluence ListenLogic Social Media Listening and Analytics Lithium Social Media Monitoring /Lithium Social Customer Suite LiveBuzz / Market Sentinel Looxii Loudpixel MambaIQ Maestro and Verismo – Cymfony MediaMiser Enterprise MediaVantage (former dnaMonitor) Mediasphere360 Meltwater Buzz Meteor Solution Metrica NetEquity Moreover Metabase MotiveQuest My Reputation Manager NetBase Social Media Insight and Analysis Netbreeze Navigator Netemic iFeed NetEquity NetworkSense netmind Sphere (Radian6) Nexalogy Environics (former Exvisu), Next Analytics Social Media Dashboard Newsdesk / Moreover Technologies Nielsen BuzzMetrics NMS S.M.A.R.T. Noteca Onalytica-InfluenceMonitor, Managed Dashboard OneRiot Overtone – social 360 Listening PeopleBrowsr Platform Position² Brand Monitor™ Positive Press (Iterasi) PostRank PR Newswire Media Monitoring and Measurement Reports, Press Army Radian6 Dashboard, Engagement Console (Acquired by Salesforce in 2011) Raven Report International Reputation Control Reputation Defender Reputica analytics with iFeed (Beyond Analysis /Netemic) RepuTrace, RepuTrack / RepuMetrix ReviewAnalyst Revinate RightNow CX SAS® Social Media Analytics Scanblog Scanbuzz Search Monitor (The) SEER (VML, Inc.) SemanticForce Serendio CxA Sentiment360 Sentiment Metrics Silverbakk Briefing Room SIM Score SM2 (Alterian) SMART (Brandprotect) SMMART Social360 Social Radar (Infegy) SocialEye™ (Overdrive Interactive) SocialEyez™ (Media Watch Middle East) SocialMetrix Echo Socialscape SocialSense Socialtalk SocialToo, Spiral16 Spredfast Social CRM Sprout Social SPSS® Modeler (IBM)
  • Analysis and Profiles of 282 Social Media Tools Paid Tools and Services Synthesio StartPR StatsMix SWIX Social Web Index SIP:Enterprise (SinoTech) Symscio Synthesio Dashboard Sysomos MAP/Heartbeat (Marketwire) System One Radar Tealium SM Telligent Thomson One Public Relations ThoughtBuzz Traackr TraceBuzz Trackur Tracx Trendrr TweetFeel Biz Tweetlytics uberVU Valuevine™ Vanno © 2011 Ideya, Ltd. All rights reservedhttp://ideya.eu.com/reports.html VendAsta's Reputation Management Platform / StepRep Visible Measures TruReach Visible Intelligence™ (former TruCast™) Vico Social Media Monitoring Viralheat, Visible Measures TrueReach Vitrue SRM VMS Vantage™ Vocus Social Media Software Waggener SIS and News Stream, The Social Buzz WaveMetrix WE twendz pro™ (The) WExPulse® Webtrends Social Measurement (Radian6) White Noise™ Whitevector WiseWindow Woopra WebDig™ Wikio Buzz (former Neotia) Wobot YouScan Zeta Buzz
  • Analysis and Profiles of 282 Social Media Tools Featured SMM Tools In the Test Phase & Featured SMM Tools Offering Both Free and Paid SMM Tools Featured SMM Tools In the Test Phase – Alpha and Beta Releases and Pilot Programs Adobe® SocialAnalytics, BackType Cloud Tracker Evri FollowThing LookingGlass Tinker Tribe Monitor Twazzup Tweet Satisfaction Workstreamer Featured SMM Tools – Offering both Free and Paid SMM Services HootSuite Social Media Dashboard (HootSuite Media) Twitalyzer (Web Analytics Demystified), RowFeeder (Simply Measured) TweetBeep (TweetBeep) RapLeaf (RapLeaf Inc.) Note: NM Incite, a Nielsen McKinsey company offers both free and paid tools, but as they are two different products, they are listed separately - Blog Pulse, under the “Free Tool” category and Nielsen BuzzMetrics, under the “Paid SMM Tools” category. HubSpot Inc. also offers both free and paid tools (Blog Grader listed under the “Free Tool category” and HubSpot under the “Paid SMM Tools” category). Conversition Strategies Ltd., recently acquired by e-Rewards, also offers two products: TweetFeel tool listed under the “Free Tool” category and TweetFeel Biz enterprise services listed under the “Paid SMM Tools” category. © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Analysis and Profiles of 282 Social Media Tools Free Tools and Services Featured SMM Tools – Offering Free SMM Services Addict-o-matic Blog Grader BlogPulse BlogScope Blogsearch Board Reader Boardtracker Collecta Del.icio.us Facebook Grader Faves Friend Feed Google Insight Google Trends © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html Hashtag HowSociable Icerocket Klout Livedash Mentionmap MetaCaffe Mixero Monitter NodeXL Omgili Samepoint Seesmic Search (Facebook) SentiMetrix Social Media V Social Mention SocialSeek Splitweet Technorati Tinker TipTop Topsy Trendistic (formerly Twist) Truveo TweetDeck TweetFeel Twilert Twingly Twitterfeed Twitrratr Twitscoop.com twitt(url)y Twitter Analyzer Twitter Grader.com Twitter Search Viral Video Chart Who's Talkin Xefer Twitter Statistics YackTrack
  • SMM Tools and Services Directory Featured SMM Tools And Services – Profile Information A Sample Profile © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Social Media Monitoring Tools and Services Report Purchasing Options – Full Report/By Sections Report Sections SMM Tools and Services – Part 1 Analysis Total Pages 118 pgs. 1. INTRODUCTION 1.1 Who Will Benefit From This Report? 1.2 Scope of the Report 2. FEATURED SMM TOOLS AND SERVICES 2.1 Free and Paid Tools and Services 2.2 HQs Locations of SMM Tool and Service Providers 2.3 Emergence of the SMM Tools and Services over the Past Decade 3. SOCIAL MEDIA MONITORING AND APPLICATIONS Report 3.1 Definition of Key SMM Concepts 3.2 SMM Applications FULL REPORT 4. MARKET TRENDS 4.1 Market Growth Analysis + Directory (single license) 4.2 Market Dynamics Analysis + Directory (multi-user license PDF) 4.3 Technology Innovation 4.4 Customer Position 5. A GUIDE TO SELECTING AND USING SMM TOOLS AND SERVICES 5.1 Planning for Success 5.2 Consideration of Key Features 5.3 Pricing 5.4 Clients 6. REFERENCES SMM Tools and Services – Part 2 SMM Tools and Services Directory 7. PROFILES OF PAID SMM TOOLS AND SERVICES 8. PROFILES OF FREE SMM TOOLS AND SERVICES 377 pgs. Total Pages 495 pgs
  • Social Media Monitoring Tools And Services Report Report Excerpts We bring you this report with the expectation that it will save you time and guide you through a myriad of choices that now exist for social media monitoring. We conducted extensive market research of key features, clients, and current pricing of the tools and services. We hope you will find it useful and look forward to your feedback. Luisa Milic, Director, Ideya Ltd., Email: lmilic@ideya.eu.com To obtain excerpts from the report, pricing options and how to order the report, please visit our publication page http://ideya.eu.com/reports.html © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • Special Thanks To Companies For Taking Time To Review Their Profiles And Provide Us With Their Feedback: • Adobe Systems Incorporated (Adobe Adobe® SocialAnalytics/Omniture), Appinions (Appinions™), Attensity (Attensity Analyze for Social Media/Attensity Respond), Beevolve Technology Services Pvt. Ltd. (Beevolve Social Media Monitoring & Insight Platform), Business Intelligence Group (B.I.G Screen™), BrandProtect Inc. (SMART), Cognita AG (BlueReport), Crimson Hexagon (Crimson Hexagon ForSight™ platform), Brandtology / Media Monitors (DCMS), Brandwatch (Brandwatch Web Dashboard), Quirk eMarketing (BrandsEye), NM Incite (Nielsen BuzzMetrics), Buzzware (Buzzware), Buzzcapture B.V. (Buzzcapture), Lodging Interactive (ChatterGuard Social Media Monitoring), CIC (IWOMmaster Platform), Cisco Systems, Inc. (Cisco® SocialMiner), Cision (CisionPoint Software), Clarabridge (Clarabridge), Clipit News B.V. (Clipit), Expert System (Cogito Monitor), complexium GmbH (complexium CX-Explorator), Converseon (Conversation Miner), ExactTarget (CoTweet), Kantar Media (Maestro and VERISMO – Cymfony), EasyInsites (EasyOpinion), PR Newswire (PR Newswire Media Monitoring and Measurement Reports), Echo Research (Echo Sonar), evolve24 LLC (Evolve24 Mirror SaaS Dashboard), Cake Group /Havas (The Flightdeck), GraphEdge (GraphEdge), HootSuite Media, Inc. (HootSuite Social Media Dashboard), iMente (iMente), Intelligence Technologies Ltd. (Digital Radar), IQMen - Business Intelligence, JSC (IQBuzz), JamiQ.com (JamiQ), Kampyle (Kampyle), Lexalytics (Lexalytics Salience 4), Market Sentinel (LiveBuzz and Skyttle Friends), CNW Group (MediaVantage), Meltwater Group (Meltwater Buzz), Moreover Technologies (Moreover Metabase/Newsdesk), NetEquity Actionable Insights, S.L. (NetEquity), Next Analytics (Next Analytics Social Media Dashboard), Onalytica Ltd. (Onalytica - InfluenceMonitor, Managed Dashboard), Kana (Overtone social 360 Listening), Press Army, UltraSuperNew Inc. (Press Army), PeopleBrowsr Platform (PeopleBrowsr Platform), Position², Inc. (Position² Brand Monitor™), Amplified Analytics, Inc. (Customer Intelligence Analysis), Radian6/Salesforce (Radian6), ReviewAnalyst LLC (Review Analyst), Simply Measured (RowFeeder), Social Media Research Foundation (NodeXL), Serendio (Serendio CxA), Networked Insights (SocialSense), VendAsta Technologies Inc. (VendAsta's Reputation Management Platform/StepRep), SinoTech Group (SIP:Enterprise), Patch6 AB (Silverbakk Briefing Room), Socialscape, LLC. (Socialscape), Social360 (Social360), Overdrive Interactive (SocialEye™), SocialMetrix (SocialMetrix Echo), Spiral16 (Spiral16), StatsMix, Inc. (StatsMix), Inifinimedia Inc. (StartPR), SystemOne (System One Radar), Synthesio Inc. (Synthesio Dashboard), Symscio (Symscio), ThoughtBuzz (ThoughtBuzz), Trackur LLC (Trackur), Tracx (Tracx), New Music Labs BV (Tribe Monitor), NodeXL (Social Media Research Foundation), uberVU, Ltd. (uberVU), VICO Research & Consulting GmbH (Vico Research Social Media Monitoring), VMS (VMS Vantage™), Vocus, Inc. (Vocus Social Media Software), Whitevector (Whitevector Chat Reports), Wikio Group (WikioBuzz/Neotia), Wobot (Wobot), YouScan (YouScan) and others.. • We are still receiving a feedback and product screenshots from other SMM providers as we speak and will include them in the Profile Section of the Report and in the next year’s analysis. © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html
  • THANK YOU! Contact: Luisa Milic, Director Ideya Ltd ♦ 39 Highfield Avenue ♦ Cambridge CB4 2AJ ♦ United Kingdom Tel: +44 (0)1223 513 965 ♦ Email: lmilic@ideya.eu.com ♦ Web: http://ideya.eu.com Visit our Publication page: http://ideya.eu.com/reports.html © 2011 Ideya, Ltd. All rights reserved http://ideya.eu.com/reports.html www.ideya.eu.com