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saving time and money  #3

saving time and money #3






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    saving time and money  #3 saving time and money #3 Presentation Transcript

    • Laura Mercer
      • HCA 424 Capstone
      • Professor Joyce Ameen
    • Performance Improvement Project Saving Time and Money
      • Heartland Healthcare services
      • An institutional pharmacy in Toledo supporting 101 nursing care facilities around the country
    • Identify the need
      • Two needs Identified
      • 1. decrease time spent calling facilities
      • 2. Incoming orders to reach IV department in a timely fashion
    • Plan of action #1
      • Develop three fax transmittal forms
      • Ask employees input
      • In serviced all nurses and pharmacists
      • Encourage nursing facilities to respond
    • . Transmittal forms
      • Patient controlled analgesia
      • Vancomycin antibiotic therapy
      • Total Parenteral Nutrition
    • Plan of action #2
      • Had 20 “IV MED” stamps made
      • In-serviced area nursing facilities to stamp IV orders prior to faxing to Heartland Pharmacy
      • Re-educate nursing facilities to use stamp
    • Positive Outcomes
      • Less time spent calling facilities regarding IV medications
      • Allows nurses to spend time with patients
      • Avoiding the need for drop shipping medications
    • A. HCA 214, Integrated Healthcare systems
      • Applied a unique approach to health care delivery and the changing roles of the U.S health care system
    • HCA 224, Health Care Economics
      • Economic analysis to health care services
      • Investigated supply and demand and economic impact of health care delivery
    • BUS 312, Human Resources Management
      • Application of both classic and current management principles to build or reinforce management skills
    • HCA 430, Management Accountability
      • Focused on health care accountability to the community
      • Implementation of strategic plans, project management and the attainment of organizational goals
    • HCA 412 Healthcare Law and Ethics
      • Present the government policies relating to the operation of healthcare systems
    • HCA 316 Healthcare Information Systems
      • Clinical and administrative information systems
      • New and emerging technologies in the healthcare field
    • HCA 418 Managed Care Contracting
      • Managed care related to public programs and public policy
      • Medicare/Medicaid reimbursement
    • HCA 410, Healthcare Finance
      • Issues in reimbursement structures, regulatory mechanisms, cost control, and related factors
    • HCA 400, Healthcare Administrative Internship
      • Off campus learning at the Heartland Facility
      • Worked with the Regional Infusion Manager
    • HCA 424, Health Care Administrative capstone
      • Integrate the various topics within the curriculum
      • Current developments in the health care administration fields
    • Intern Experience Key points
      • Insight on a different form of healthcare besides hospital
      • Interacted with a variety of people skilled and unskilled
      • Identified problems and worked to solve
    • Current/Future Career Plans
      • Education has made me aware of all the different angles on how to solve the healthcare problems
      • HCA degree is a personal goal
      • Plan to retire in 2008
      • Find a per diem position in Port Clinton
    • Conclusion
      • I hope my work at the Heartland Facility had a positive impact on the patient care and saved some time and money
      • YEE-HAA!!!!!