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  • Laura Mercer
    • HCA 424 Capstone
    • Professor Joyce Ameen
  • Saving Time and Money
    • Stop The Madness
  • Identify the need
    • Two needs Identified
    • 1. decrease time spent calling facilities
    • 2. Incoming orders to reach IV department in a timely fashion
  • Plan of action #1
    • Develop three fax transmittal forms
    • Ask employees input
    • In serviced all nurses and pharmacists
    • Encourage nursing facilities to respond
  • . Transmittal forms
    • Patient controlled analgesia
    • Vancomycin antibiotic therapy
    • Total Parenteral Nutrition
  • Internship Site Summary
    • Heartland Healthcare Services
    • An institutional pharmacy
    • Supporting 101 nursing care facilities
    • Oral and IV medications
  • Plan of action #2
    • Had 20 “IV MED” stamps made
    • In-serviced area nursing facilities to stamp IV orders prior to faxing to Heartland Pharmacy
    • Re-educate nursing facilities to use stamp
  • Positive Outcomes
    • Less time spent calling facilities regarding IV medications
    • Allows nurses to spend time with patients
    • Avoiding the need for drop shipping medications
    • Saving time and money
  • A. HCA 214, Integrated Healthcare systems
  • 1. learn to apply a unique, population-based approach to health care delivery
  • 2 changing roles of the components of the U.S. health care system
  • B. BUS 312, Human Resources Management
  • 1. application of both classic and current management principles.
  • 2. strategies, techniques, and tools to build or reinforce management skills
  • C. BUS 222, Managerial Accounting
  • 1. apply accounting concepts to various organizations
  • 2. cost finding and cost analysis
  • D. HCA 224, Health Care Economics
  • 1. economic analysis to health and health care services
  • 2 investigates supply demand, distribution, and economic impact of
  • health care delivery
  • E. HCA 430, Management Accountability
  • 1. focusing on health care accountability to the community
  • 2. implementations of business strategies, strategic plans, project
  • management and the attainment of organizational goals
  • F. HCA 412, Health Care Law and Ethics
  • 1. present the government policies relating to the operation of
  • healthcare systems
  • 2. ethical responsibilities ascribed to health care administrators
  • G. HCA 316, Healthcare Information Systems
  • 1. clinical and administrative information systems
  • 2. new and emerging technologies in the healthcare field
  • H. HCA 418, Managed Care Contracting
  • 1. managed care related to public programs and public policy
  • 2. insurance, Medicare/Medicaid reimbursement, managed care
  • contracting, developing an appropriate negotiating strategy
  • I. BUS 318, Marketing Concepts
  • 1. current marketing trends in the marketplace
  • 2. marketing plans and strategy
  • J. HCA 410, Health Care Finance
  • 1. issues in reimbursement structures, regulatory mechanisms, cost
  • control, and related factors
  • K. HCA 400, Health Care Administrative Internship
  • 1. off-campus experiential learning of a pre professional nature
  • 2. projects are performed on site under supervision of a qualified
  • professional
  • L. HCA 424, Health Care Administrative Capstone
  • 1. integrate the various topics within the curriculum
  • 2. current developments in the health care administration field
  • V. Intern experience key points
  • A. insight on a different form of healthcare besides hospitals
  • B. interacted with a variety of people skilled and unskilled
  • C. identified problems and worked to solve them
  • D. increased knowledge regarding experience
  • VI. Current/ Future Career Plans
  • A. education will allow me to look at all different angles on how to
  • solve the healthcare problems in our country
  • B. this HCA degree was a personal goal I plan on retiring in 2008
  • C. I would like to find a per diem position at Magruder Hospital in Port
  • Clinton, Ohio.
  • VII. Conclusion
  • A. I hope my work at the Heartland facility had a positive impact in the
  • way some of the procedures are performed.. If my ideas saved time
  • and money for the facility it was worth it. Most importantly, if the
  • patients they serve receive medications in a more timely fashion then I
  • will feel I had a positive experience.
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