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  • 1. Laura Mercer
    • HCA 424 Capstone
    • Professor Joyce Ameen
  • 2. Saving Time and Money
    • Stop The Madness
  • 3. Identify the need
    • Two needs Identified
    • 1. decrease time spent calling facilities
    • 2. Incoming orders to reach IV department in a timely fashion
  • 4. Plan of action #1
    • Develop three fax transmittal forms
    • Ask employees input
    • In serviced all nurses and pharmacists
    • Encourage nursing facilities to respond
  • 5. . Transmittal forms
    • Patient controlled analgesia
    • Vancomycin antibiotic therapy
    • Total Parenteral Nutrition
  • 6. Internship Site Summary
    • Heartland Healthcare Services
    • An institutional pharmacy
    • Supporting 101 nursing care facilities
    • Oral and IV medications
  • 7. Plan of action #2
    • Had 20 “IV MED” stamps made
    • In-serviced area nursing facilities to stamp IV orders prior to faxing to Heartland Pharmacy
    • Re-educate nursing facilities to use stamp
  • 8. Positive Outcomes
    • Less time spent calling facilities regarding IV medications
    • Allows nurses to spend time with patients
    • Avoiding the need for drop shipping medications
    • Saving time and money
  • 9. A. HCA 214, Integrated Healthcare systems
  • 10. 1. learn to apply a unique, population-based approach to health care delivery
  • 11. 2 changing roles of the components of the U.S. health care system
  • 12. B. BUS 312, Human Resources Management
  • 13. 1. application of both classic and current management principles.
  • 14. 2. strategies, techniques, and tools to build or reinforce management skills
  • 15. C. BUS 222, Managerial Accounting
  • 16. 1. apply accounting concepts to various organizations
  • 17. 2. cost finding and cost analysis
  • 18. D. HCA 224, Health Care Economics
  • 19. 1. economic analysis to health and health care services
  • 20. 2 investigates supply demand, distribution, and economic impact of
  • 21. health care delivery
  • 22. E. HCA 430, Management Accountability
  • 23. 1. focusing on health care accountability to the community
  • 24. 2. implementations of business strategies, strategic plans, project
  • 25. management and the attainment of organizational goals
  • 26. F. HCA 412, Health Care Law and Ethics
  • 27. 1. present the government policies relating to the operation of
  • 28. healthcare systems
  • 29. 2. ethical responsibilities ascribed to health care administrators
  • 30. G. HCA 316, Healthcare Information Systems
  • 31. 1. clinical and administrative information systems
  • 32. 2. new and emerging technologies in the healthcare field
  • 33. H. HCA 418, Managed Care Contracting
  • 34. 1. managed care related to public programs and public policy
  • 35. 2. insurance, Medicare/Medicaid reimbursement, managed care
  • 36. contracting, developing an appropriate negotiating strategy
  • 37. I. BUS 318, Marketing Concepts
  • 38. 1. current marketing trends in the marketplace
  • 39. 2. marketing plans and strategy
  • 40. J. HCA 410, Health Care Finance
  • 41. 1. issues in reimbursement structures, regulatory mechanisms, cost
  • 42. control, and related factors
  • 43. K. HCA 400, Health Care Administrative Internship
  • 44. 1. off-campus experiential learning of a pre professional nature
  • 45. 2. projects are performed on site under supervision of a qualified
  • 46. professional
  • 47. L. HCA 424, Health Care Administrative Capstone
  • 48. 1. integrate the various topics within the curriculum
  • 49. 2. current developments in the health care administration field
  • 50. V. Intern experience key points
  • 51. A. insight on a different form of healthcare besides hospitals
  • 52. B. interacted with a variety of people skilled and unskilled
  • 53. C. identified problems and worked to solve them
  • 54. D. increased knowledge regarding experience
  • 55. VI. Current/ Future Career Plans
  • 56. A. education will allow me to look at all different angles on how to
  • 57. solve the healthcare problems in our country
  • 58. B. this HCA degree was a personal goal I plan on retiring in 2008
  • 59. C. I would like to find a per diem position at Magruder Hospital in Port
  • 60. Clinton, Ohio.
  • 61. VII. Conclusion
  • 62. A. I hope my work at the Heartland facility had a positive impact in the
  • 63. way some of the procedures are performed.. If my ideas saved time
  • 64. and money for the facility it was worth it. Most importantly, if the
  • 65. patients they serve receive medications in a more timely fashion then I
  • 66. will feel I had a positive experience.
  • 67.  
  • 68.  
  • 69.  
  • 70.