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Did you Know?
   American corporations eat up 46 million tons of
    paper per year, nearly half being printed on
    office printers.

   Each day U.S. companies churn out 600 million
    pages of computer printouts. With an average
    per page cost of over 2 cents, the expense of
    office printing is a multi-million dollar expense.

   Information available on the internet doubles
    every 18 months.
                                                     1
Making Output Accountable
Larry Levine
V.P. Sales                  2
Executive Summary
   Paper documents continue to be an integral part
    of the way companies do business.
   Despite the increasing digitization of business
    processes, many corporations still require paper
    documents in order to complete critical
    transactions.
   Seeking a solution to the paper problem is not a
    primary concern of many corporations but it
    should be.
   In an environment of cost cutting, rightsizing
    and pessimistic fiscal statements, office printing
    is the final frontier of cost control.
                                                   3
Executive Summary
   In most organizations, printers and copying
    devices are not managed as a corporate asset.
    This results in increased operating costs,
    diminished productivity and lost opportunities.
   What is needed is a strategic approach to office
    printing.
   A well-thought assessment of the costs,
    volumes, support needs and work processes
    associated with office printing.
   Such assessments could reveal a hidden
    goldmine of savings by creating a balanced
    deployment of devices.
                                                  4
More Paper, Not Less
   Statistics from various sources point to the
    unending growth of paper consumption and
    printer placements in corporate America.
   Each day U.S. companies churn out 600 million
    pages of computer printouts. In the same days
    time they send 2.2 billion email messages.
   Compare this to the U.S. Post Office, they will
    handle about 293 million pieces of first class
    mail.
   A staggering portion of these printouts are
    being produced via office printers.

                                                  5
More Paper, Not Less
   In the U.S., printer placements in the 21-35
    page per minute range, have been increasing
    10% per year over the past 10 years.
   Analysts calculated that nearly 430 billion
    impressions were printed on office printers in
    2000. The number is expected to rise in excess
    of 683 billion by 2010.
   During times of economic downturns, it is
    becoming clear and despite their best
    intentions, companies are printing more paper,
    not less.

                                                 6
The Growth of Information
   Even in the age of digitization, consider the fact
    that more information has been produced in the
    last thirty years than in the previous five
    thousand.
   Despite the notion of the “paperless” office, the
    information age is actually powering a paper
    boom.
   Since 1984, the dawn of the personal computer,
    the number of printed pages by American
    companies has grown 500%. This equates to a
    mountain 6,500 times taller than Mount Everest.

                                                   7
The Cost of Printing and
Administration
   One of the most often overlooked corporate
    expenditure is office printing.

   Most IT directors just do not know how many
    printers reside in their corporations, how many
    pages are printed monthly, or the costs that
    pass through their printer fleet.

   Many corporations have little standardization
    and most fleets are fragmented, segmented and
    non-integrated in placement philosophy.
                                                  8
The Cost of Printing and
Administration
   According to an International Data Corporation,
    U.S. companies spend up to $100 billion per
    year printing and managing office documents.
   In addition corporate technicians and IT
    directors testify they spend 15% of their time
    on printing related issues. Printer installation
    and print driver management are the two top
    issues.
   Over 55% of network traffic is printer related
    and between 50% and 60% of help desk calls
    are printer related.
   50% of office printer fleets are up to 5 years
    old.                                             9
The Cost of Printing and
Administration
   Tremendous opportunities to save money. A
    balanced deployment of printers can save 15%
    to 25%. Capital expenses can be cut back.
   Companies must shift their focus to department
    workflow, equipment utilization and financial
    return.
   This will require a change in the habitual “this is
    how we have always done it” mindset.
   An office printing assessment program is a
    natural step toward cost reduction and office
    efficiency.

                                                    10
Office Printing Assessment
   Printer Asset Tracking: Inventory printers,
    track and control usage
   Improve asset utilization rates by removing
    expensive unnecessary printers
   Provide more accurate cost measurement and
    reporting.
   Document Management: Automate manual
    processes, provide information at the right time,
    enhance access and control of documents.
   Improve worker productivity, bolster document
    security.


                                                  11
Office Printing Assessment
   Apparent Costs: Assess hardware costs,
    assess maintenance and support costs, assess
    consumable costs
   Goal to reduce ongoing expense
   Reduce internal support costs
   Hidden Costs: Assess system management
    and administration (print drivers, trouble
    shooting, installation), Asses end-user costs
    (training, downtime, poor quality, speed)
   Goal to streamline support activities
   Reduce user intervention and interaction costs.
                                                 12
Office Printing Assessment
   This type of approach will bring to light
    the data, information and perspective
    needed to:

   Better manage print related expenses.
   Reduce the overall number of printers via a
    balanced deployment of printers.
   Develop a clear and measurable enterprise-wide
    strategy for workgroup document production.
   Take advantage of unseen opportunities which
    would improve business processes and reduce
    operating costs.
   Develop stronger and strategic business
    relationships with vendors.
                                                13
Assessment – The first step towards a
Corporate Document Strategy

   In the corporate world many people still need to
    work with paper documents. More than 60% of
    organizations continue to process, store and
    retrieve documents manually.
   A document strategy ensures that an
    organization can find, use and keep information
    with agility and effectiveness.
   By assessing the office printing environment,
    this can uncover hidden cost savings and
    overlooked efficiencies without the commitment
    for additional capital expenditures.

Office printing – The final frontier of corporate cost control   14

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Making Output Accountable By Larry Levine

  • 1. Did you Know?  American corporations eat up 46 million tons of paper per year, nearly half being printed on office printers.  Each day U.S. companies churn out 600 million pages of computer printouts. With an average per page cost of over 2 cents, the expense of office printing is a multi-million dollar expense.  Information available on the internet doubles every 18 months. 1
  • 2. Making Output Accountable Larry Levine V.P. Sales 2
  • 3. Executive Summary  Paper documents continue to be an integral part of the way companies do business.  Despite the increasing digitization of business processes, many corporations still require paper documents in order to complete critical transactions.  Seeking a solution to the paper problem is not a primary concern of many corporations but it should be.  In an environment of cost cutting, rightsizing and pessimistic fiscal statements, office printing is the final frontier of cost control. 3
  • 4. Executive Summary  In most organizations, printers and copying devices are not managed as a corporate asset. This results in increased operating costs, diminished productivity and lost opportunities.  What is needed is a strategic approach to office printing.  A well-thought assessment of the costs, volumes, support needs and work processes associated with office printing.  Such assessments could reveal a hidden goldmine of savings by creating a balanced deployment of devices. 4
  • 5. More Paper, Not Less  Statistics from various sources point to the unending growth of paper consumption and printer placements in corporate America.  Each day U.S. companies churn out 600 million pages of computer printouts. In the same days time they send 2.2 billion email messages.  Compare this to the U.S. Post Office, they will handle about 293 million pieces of first class mail.  A staggering portion of these printouts are being produced via office printers. 5
  • 6. More Paper, Not Less  In the U.S., printer placements in the 21-35 page per minute range, have been increasing 10% per year over the past 10 years.  Analysts calculated that nearly 430 billion impressions were printed on office printers in 2000. The number is expected to rise in excess of 683 billion by 2010.  During times of economic downturns, it is becoming clear and despite their best intentions, companies are printing more paper, not less. 6
  • 7. The Growth of Information  Even in the age of digitization, consider the fact that more information has been produced in the last thirty years than in the previous five thousand.  Despite the notion of the “paperless” office, the information age is actually powering a paper boom.  Since 1984, the dawn of the personal computer, the number of printed pages by American companies has grown 500%. This equates to a mountain 6,500 times taller than Mount Everest. 7
  • 8. The Cost of Printing and Administration  One of the most often overlooked corporate expenditure is office printing.  Most IT directors just do not know how many printers reside in their corporations, how many pages are printed monthly, or the costs that pass through their printer fleet.  Many corporations have little standardization and most fleets are fragmented, segmented and non-integrated in placement philosophy. 8
  • 9. The Cost of Printing and Administration  According to an International Data Corporation, U.S. companies spend up to $100 billion per year printing and managing office documents.  In addition corporate technicians and IT directors testify they spend 15% of their time on printing related issues. Printer installation and print driver management are the two top issues.  Over 55% of network traffic is printer related and between 50% and 60% of help desk calls are printer related.  50% of office printer fleets are up to 5 years old. 9
  • 10. The Cost of Printing and Administration  Tremendous opportunities to save money. A balanced deployment of printers can save 15% to 25%. Capital expenses can be cut back.  Companies must shift their focus to department workflow, equipment utilization and financial return.  This will require a change in the habitual “this is how we have always done it” mindset.  An office printing assessment program is a natural step toward cost reduction and office efficiency. 10
  • 11. Office Printing Assessment  Printer Asset Tracking: Inventory printers, track and control usage  Improve asset utilization rates by removing expensive unnecessary printers  Provide more accurate cost measurement and reporting.  Document Management: Automate manual processes, provide information at the right time, enhance access and control of documents.  Improve worker productivity, bolster document security. 11
  • 12. Office Printing Assessment  Apparent Costs: Assess hardware costs, assess maintenance and support costs, assess consumable costs  Goal to reduce ongoing expense  Reduce internal support costs  Hidden Costs: Assess system management and administration (print drivers, trouble shooting, installation), Asses end-user costs (training, downtime, poor quality, speed)  Goal to streamline support activities  Reduce user intervention and interaction costs. 12
  • 13. Office Printing Assessment  This type of approach will bring to light the data, information and perspective needed to:  Better manage print related expenses.  Reduce the overall number of printers via a balanced deployment of printers.  Develop a clear and measurable enterprise-wide strategy for workgroup document production.  Take advantage of unseen opportunities which would improve business processes and reduce operating costs.  Develop stronger and strategic business relationships with vendors. 13
  • 14. Assessment – The first step towards a Corporate Document Strategy  In the corporate world many people still need to work with paper documents. More than 60% of organizations continue to process, store and retrieve documents manually.  A document strategy ensures that an organization can find, use and keep information with agility and effectiveness.  By assessing the office printing environment, this can uncover hidden cost savings and overlooked efficiencies without the commitment for additional capital expenditures. Office printing – The final frontier of corporate cost control 14