1. Did you Know?
American corporations eat up 46 million tons of
paper per year, nearly half being printed on
office printers.
Each day U.S. companies churn out 600 million
pages of computer printouts. With an average
per page cost of over 2 cents, the expense of
office printing is a multi-million dollar expense.
Information available on the internet doubles
every 18 months.
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3. Executive Summary
Paper documents continue to be an integral part
of the way companies do business.
Despite the increasing digitization of business
processes, many corporations still require paper
documents in order to complete critical
transactions.
Seeking a solution to the paper problem is not a
primary concern of many corporations but it
should be.
In an environment of cost cutting, rightsizing
and pessimistic fiscal statements, office printing
is the final frontier of cost control.
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4. Executive Summary
In most organizations, printers and copying
devices are not managed as a corporate asset.
This results in increased operating costs,
diminished productivity and lost opportunities.
What is needed is a strategic approach to office
printing.
A well-thought assessment of the costs,
volumes, support needs and work processes
associated with office printing.
Such assessments could reveal a hidden
goldmine of savings by creating a balanced
deployment of devices.
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5. More Paper, Not Less
Statistics from various sources point to the
unending growth of paper consumption and
printer placements in corporate America.
Each day U.S. companies churn out 600 million
pages of computer printouts. In the same days
time they send 2.2 billion email messages.
Compare this to the U.S. Post Office, they will
handle about 293 million pieces of first class
mail.
A staggering portion of these printouts are
being produced via office printers.
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6. More Paper, Not Less
In the U.S., printer placements in the 21-35
page per minute range, have been increasing
10% per year over the past 10 years.
Analysts calculated that nearly 430 billion
impressions were printed on office printers in
2000. The number is expected to rise in excess
of 683 billion by 2010.
During times of economic downturns, it is
becoming clear and despite their best
intentions, companies are printing more paper,
not less.
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7. The Growth of Information
Even in the age of digitization, consider the fact
that more information has been produced in the
last thirty years than in the previous five
thousand.
Despite the notion of the “paperless” office, the
information age is actually powering a paper
boom.
Since 1984, the dawn of the personal computer,
the number of printed pages by American
companies has grown 500%. This equates to a
mountain 6,500 times taller than Mount Everest.
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8. The Cost of Printing and
Administration
One of the most often overlooked corporate
expenditure is office printing.
Most IT directors just do not know how many
printers reside in their corporations, how many
pages are printed monthly, or the costs that
pass through their printer fleet.
Many corporations have little standardization
and most fleets are fragmented, segmented and
non-integrated in placement philosophy.
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9. The Cost of Printing and
Administration
According to an International Data Corporation,
U.S. companies spend up to $100 billion per
year printing and managing office documents.
In addition corporate technicians and IT
directors testify they spend 15% of their time
on printing related issues. Printer installation
and print driver management are the two top
issues.
Over 55% of network traffic is printer related
and between 50% and 60% of help desk calls
are printer related.
50% of office printer fleets are up to 5 years
old. 9
10. The Cost of Printing and
Administration
Tremendous opportunities to save money. A
balanced deployment of printers can save 15%
to 25%. Capital expenses can be cut back.
Companies must shift their focus to department
workflow, equipment utilization and financial
return.
This will require a change in the habitual “this is
how we have always done it” mindset.
An office printing assessment program is a
natural step toward cost reduction and office
efficiency.
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11. Office Printing Assessment
Printer Asset Tracking: Inventory printers,
track and control usage
Improve asset utilization rates by removing
expensive unnecessary printers
Provide more accurate cost measurement and
reporting.
Document Management: Automate manual
processes, provide information at the right time,
enhance access and control of documents.
Improve worker productivity, bolster document
security.
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12. Office Printing Assessment
Apparent Costs: Assess hardware costs,
assess maintenance and support costs, assess
consumable costs
Goal to reduce ongoing expense
Reduce internal support costs
Hidden Costs: Assess system management
and administration (print drivers, trouble
shooting, installation), Asses end-user costs
(training, downtime, poor quality, speed)
Goal to streamline support activities
Reduce user intervention and interaction costs.
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13. Office Printing Assessment
This type of approach will bring to light
the data, information and perspective
needed to:
Better manage print related expenses.
Reduce the overall number of printers via a
balanced deployment of printers.
Develop a clear and measurable enterprise-wide
strategy for workgroup document production.
Take advantage of unseen opportunities which
would improve business processes and reduce
operating costs.
Develop stronger and strategic business
relationships with vendors.
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14. Assessment – The first step towards a
Corporate Document Strategy
In the corporate world many people still need to
work with paper documents. More than 60% of
organizations continue to process, store and
retrieve documents manually.
A document strategy ensures that an
organization can find, use and keep information
with agility and effectiveness.
By assessing the office printing environment,
this can uncover hidden cost savings and
overlooked efficiencies without the commitment
for additional capital expenditures.
Office printing – The final frontier of corporate cost control 14