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Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
Strategic Frameworking Process
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Strategic Frameworking Process

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A sample of a strategic framework created for a contract training unit of a community college.

A sample of a strategic framework created for a contract training unit of a community college.

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  • 1. Training and Development Solutions Building a Strategic Framework A sample of the resulting strategic framework from a two-day offsite strategic planning process © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 2. Strategic Question Training and Development Solutions • Given our unit’s commitment and reputation to serve customers represented in our mission and vision, • Given expectations as a contributor to the District in terms of revenue and reputation, • And given the state of the local economy… • What would develop the capacity of our unit to better serve our customers, grow our business, and ensure shared progress? © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 3. Our Vision Training and Development Solutions Vision statements take a long term view - 3-5 years minimum “To become a vital part of a national network of community college districts systematically assisting companies to become more competitive through education, training and services that contribute to continuous workforce improvement.” © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 4. Our Mission Training and Development Solutions Mission statements are more near term – 1-3 years out – supports the vision “Work systematically with companies to strengthen the organization’s effectiveness, competitiveness, and profitability through education, training, and services that contribute to continuous workforce improvement.” © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 5. Guiding Principles Training and Development Solutions Identify the values that underlie the operation • All economic and workforce development activities entered into on behalf of our organization are ethically sound and socially responsible. • Economic and workforce development professionals representing any unit of our organization shall represent the district whole, presenting a seamless front to all external groups. • Economic and workforce development activities are planned and pursued through regular internal communication, collaboration, and appropriate ownership of tasks and projects. • Superior quality, respect, timeliness and responsiveness permeate our operations. • All economic and workforce development activities are designed and delivered from a full cost-recovery standpoint. Cost recovery models vary by unit. © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 6. Our Identity Training and Development Solutions How you want others to perceive you • Knowledgeable about core business and technical competencies • Customer-driven and learner-focused • Business partners working collaboratively with clients to deliver solutions • Innovative, practical, and cost-effective learning solutions • Results oriented © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 7. Key External Customers Training and Development Solutions Identify key external customers – apply 80-20 rule • Major Client A 80% of the • Major Client B revenue • Major Client C 80% of the profit • Smaller Client D 20% of the • revenue Smaller Client E • 20% of the Smaller Client F profit • Smaller Client G • Smaller Client H • Smaller Client I © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 8. Key Internal Customers Training and Development Solutions Identify key internal customers • College District – Board of Trustees – Our division leadership – Business Services – HR – College Presidents – College Workforce Development Staff • State Chancellor’s Office – Economic & Workforce Development © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 9. Five Critical Success Factors (CSFs) Training and Development Solutions Identify those factors that must be in place for your unit to be successful • Take care of our team – Continue to grow our team’s esprit de corps. • Collaborate across colleges – Continue to reach out across the colleges to both share what we do and understand better how we work together for the District’s success. • Provide superior solutions for customers – Ensure that we provide high quality learning solutions for our clients that meet their needs and ensure returned business. • Grow our market – Recognize that for our unit to grow, we need to plan for that growth, considering our capacity and competencies against the market realities in the areas we do business. • Ensure financial success – Continue to strengthen our financial contribution to the District and to our own development, doing the right things well and doing them cost-effectively. © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 10. Tactical Plan Training and Development Solutions • For each Critical Success Factor – Create strategies, actions and measurable outcomes ~~Best developed in a facilitated retreat setting~~ • Final Step – the BIG BETS – Identify 3-5 areas, projects, programs where your unit wants to invest time, energy and money in realizing – where if you invest big the return can be big! © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 11. Strategic Framework Training and Development Solutions The key elements of the strategic framework will fit on one page Mission: “Work systematically with Key Customers Vision: “To become a vital part of a companies to strengthen the External: Major Client national network of community college organization’s effectiveness, A, B & C, Smaller Clients districts systematically assisting competitiveness, and profitability D-F companies to become more through education, training, and competitive through education, Internal: CCD, Board of services that contribute to continuous training and services that contribute to Trustees, Business Office, workforce improvement.” continuous workforce improvement.” HR CSFs: Take care of our team - Collaborate across colleges - Provide superior solutions for customers - Grow our market - Ensure financial success BIG BETS: Add two new major clients… Expand public agency partnerships… Grow revenues relative to alternative energy sector… Partner across the District and with other CCD’s to expand territory for deliverables… Grow e-learning revenues … © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 12. Adoption & Implementation Training and Development Solutions • Make Strategic Framework Visible • Share with Internal and External Customers • Incorporate ‘progress to plan’ in regular staff meetings • Reward/recognize progress • Adapt/modify/adjust plan to accommodate changing conditions – dynamic document © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District
  • 13. Contact us… Training and Development Solutions Entrepreneurial Endeavors in Education Experts in facilitation of the strategic planning process for revenue generating operations in academic environments… 760.777.1816 direct 916.346.6894 cell leslie@ee-in-e.com www.ee-in-e.com © Entrepreneurial Endeavors in Education 2009 Chabot-Las Positas Community College District

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