120625 WCDM Quorum Lang


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The World Conference on Disaster Management, Toronto, 2012. Presentation on hybrid cloud for one-click recovery by Quorum CEO Larry Lang.


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  • http://dii.vermont.gov/DII_Divisions/CIO/Newsletters/october2011
  • http://www.projectnola.com/the-news/news/42-fox-8/115138-clerk-more-new-orleans-mortgage-records-restored-but-there-are-now-gapshttp://nola.humidbeings.com/posts/detail/181180/Our-Own-Worst-Enemyhttp://nola.humidbeings.com/posts/detail/191384/Lest-Ye-Be-Judgedhttp://nola.humidbeings.com/posts/detail/197379/A-Tangled-Webhttp://nola.humidbeings.com/timelines/start/1/The-Email-Timeline
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  • http://www.symantec.com/content/en/us/about/media/pdfs/symc_2011_SMB_DP_Survey_Report_Global.pdf?om_ext_cid=biz_socmed_twitter_facebook_marketwire_linkedin_2011Jan_worldwide_dpsurveyhttp://www.enterprisestrategygroup.com/2010/05/iron-mountain-livevault-cloud-data-protection-for-midmarket-and-midsize-enterprises-2/
  • Traditional BackupWhat data protection methods does your company use? Backup to tape taken offsite: 47% (top answer)http://www.informationweek.com/gogreen/083010B/index.jhtml;jsessionid=UYBB4KBUX0MTTQE1GHPSKHWATMY32JVN?cid=article_axxe_os&k=axxehttp://analytics.informationweek.com/abstract/2/3956/Business-Continuity/research-bc-dr-for-smbs.htmlReplicated Data Centerhttp://www.vmware.com/resources/techresources/1063Cloud Backup (Storage)http://www.evault.com/products/cloud-storage-services/evault-saas/data-backup-transfers.html“How do the services work—for performing restores? After you contact EVault Customer Service, we export the data you need from our vault to a mobile storage appliance and ship it to your location. You connect the appliance and restore the data—then simply return the device to us when finished.”
  • 120625 WCDM Quorum Lang

    1. 1. Disaster Recovery with Hybrid Cloud When Minutes Matter Most Larry Lang President and CEO +1 408 219 1276 larry.lang@quorumlabs.com1 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    2. 2. Quorum Quick Facts One-click backup, recovery and continuity hybrid cloud services Business and appliances that are affordable to own, quick to install, and focus simple to use Small to medium sized companies in banking, legal, accounting, Target markets healthcare, government, manufacturing, logistics… Protecting thousands of servers for hundreds of customers Penetration in 10 countries Employees Almost 50 (and hiring!) Recent $11M funding round led by Airtek Capital Group, Investors joined by existing stockholders and new investors —Over $17M raised in total Founded 2008, derived from defense technology, Timeline first shipments in early 2010 Headquarters Fremont, California2 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    3. 3. It’s a digital world and businesses are more dependent than ever on their IT systems3 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    4. 4. Case Study: Hurricane Irene in Vermont • Sunday, August 29, 2011 • Winooski River overflows in Montpelier and Waterbury • Floods state government data centers on lower floor and basements “As with every best laid plan that has never been tested there were some variables that we didn’t count on such as the speed with which the river would rise.” • Weeks to restore normal operations4 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    5. 5. Case Study: False Security in New Orleans • October 25, 2010 – Five years after Hurricane Katrina • Parish of Orleans Civil District Court mortgage and conveyance database crashes – Index of thousands of mortgage records, filling two floors • Cloud backup service stopped receiving good updates in July, older records purged to save money – No testing to reveal problem • New Orleans with no real estate records or transactions for over 3 months – About 179,000 paper records manually re-entered • Clerk of Court Dale Atkins still employed – Acting CTO Tynia Landry is not5 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    6. 6. Case Study: Hot or Not? at Midwestern Bank • September 13, 2011 • Blade server firmware upgrade introduces bug – False positive temperature readings cause intermittent processor blade shutdowns • Prevented processing of checks and deposits – Diagnosis, fix, and testing required about 4 weeks • Fortunately, high- availability recovery system allowed continued operations6 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    7. 7. Lessons Learned: Business IT Disaster Recovery • Natural disasters grab headlines, but mundane problems dominate – Facilities (fire, plumbing...) – Hardware (disk failure, board burnout...) – Software (BSOD, update gone rogue...) – User Error (deletion regret...) • Big gap between “ought to work” and “known to work” – Frequent testing only way to bridge this gap • Backups automated, yet most recovery still manual • It’s not about backup, but how fast you’re back up7 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    8. 8. How fast could your business recover from a failure if it happened today? Only Downtime costs a mid-sized company of companies with fewer than an average of 25 servers said they could withstand only one hour or of SMBs have tested less of downtime before their backup plan. losing revenue or suffering an hour. other significant adversities. Symantec SMB Disaster ESG Research Report Aberdeen Group Preparedness Survey 2010 2012 20118 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    9. 9. Issues with current options for protecting servers, applications and data Traditional Backup Replicated Data Center Cloud Backup (Storage) • Lengthy restore— • Costs more than double • Longer restore because of hours or days • Complex to integrate and limited download • Infrequent, maintain multiple • Waiting for media inconvenient testing components shipments • Unwieldy offsite media Was all data written? Can it be read? How to be sure? 7 vendor products 230 manual pages >700 lines of scripts“More than 50% of the time, a full recovery 3 TB download attempt from tape will result in failure.” >6 months @ 1.5 Mbps Hurwitz and Associates >3 days @ 100 Mbps 9 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    10. 10. Traditional Backup Obsolete • Assumed that disaster recovery involved replacing destroyed physical computers with new equipment • Hours or days to purchase, rack, power, connect network, update operating system, install applications, restore data • Testing involved similar costs and effort, and thus infrequent (quarterly in best practice)10 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    11. 11. New Technologies Revolutionizing Recovery Cloud Virtualization • Delivery of computing and storage • Creation of a virtual machine that capacity as a service acts like a real computer with an • Allows incremental changes to be operating system, but logically sent over an Internet connection, sharing the underlying hardware avoiding daily pick up of tapes or • Allows rapid creation of disks replacement systems11 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    12. 12. Typical Business IT Environment Plus One-Click Recovery One-Click Recovery Offsite Cloud One-Click Recovery Onsite Appliance12 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    13. 13. Server Failure Disrupts User Applications13 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    14. 14. One-Click Recovery Restores Business Almost Instantly14 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    15. 15. How It Works  Snapshot the servers  Send data to repository POS Mail Mail Database POS Mail Database Internal network With one click, the recovery node becomes production15 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    16. 16. Automatic and On-Demand Recovery Testing Makes Sure You’re Protected16 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    17. 17. One-Click Recovery System Integrated Components Deduplication Virtualization Replicated Migration Storage (P2V&V2V) Backup Monitoring17 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    18. 18. One-Click Recovery Installations “Not only is Quorum easy to use, but it allows us to satisfy auditors through regular testing of our systems and we can immediately recover data should something fail.” Phil Nigro, IT Manager. Comhar “We know that in any situation, we can recover our data, applications and servers by simply pressing a button. It certainly takes the pressure off.” Wayne Bailey, Network Administrator, Reno Refractories18 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    19. 19. City of Corner Brook, Newfoundland Fast Recovery Time Key to Maintaining City Services • City administration, tax collection, animal control, and other public services • Population: 26,623 (CA 2011) • City employees: 100+ • Protecting 7-8 physical servers “If our server goes down, email could be out for 24 to 72 hours. When you’re living in Newfoundland, there’s no easy access to resources and it might take two days to get new equipment delivered – not to mention set-up time. Peace of mind is #1 for us and [one- click recovery] gives us the assurance that our email and applications will be back up within minutes of a failure.” – Frazer Parsons, Computer support specialist, City of Corner Brook19 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    20. 20. Ecom Access, Montreal Instantly Restore Client Databases and Websites Should Disaster Strike • Full-service online marketing agency, offering complete solutions for Search Engine Optimization, Affiliate Marketing, and Social Media • Clients: More than 150 • Employees: <50 • Protecting ~15 physical and virtual servers “[One-click recovery] transforms a time- consuming and complex process into something that’s now very easy. Everything that’s needed for the task is included within the…appliance.” – Catalin Petria, CTO, Ecom Access20 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    21. 21. Disaster Recovery with Hybrid Cloud When Minutes Matter Most • Business IT systems more important than ever – Even small- to medium-sized business demand recovery in minutes, not hours or days – Prepare for major natural disasters and mundane problems with hardware, software, and errors • New technology makes one-click recovery possible – Hybrid cloud services – Virtualization – Source deduplication – Automation • Dependable, easy and affordable – Recovery in moments – Restoration at your convenience – Daily automated testing now state of the art21 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
    22. 22. It only takes a few minutes to keep your business running Larry Lang President and CEO +1 408 219 1276 larry.lang@quorumlabs.com22 © 2012 QuorumLabs Inc. June 29, 2012 Confidential
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