Tailoring Your Resume for Today’s Pantsuits  CWFHA November 20, 2008 Laura J. Roybal, CHCR President, Denver Area Healthca...
Our wardrobe today: <ul><li>Advice on how to prepare for these uncertain times </li></ul><ul><li>Types of resumes (a “101”...
We’ll be focusing on the first four steps
Get your interview suit ready? <ul><li>Time to tweak your resume! </li></ul><ul><li>Set up search agents, post your resume...
Know your strong  suits … <ul><li>Know what you are good at </li></ul><ul><li>Know what you want </li></ul><ul><li>Be prep...
 
Pinstripes, plaid or formal wear? <ul><li>Chronological = standard (old school) </li></ul><ul><li>Functional = allowed for...
Chronological – “Old School”  Listing of data with no analysis <ul><li>Name, contact info, job objective </li></ul><ul><li...
Functional <ul><li>Allows for a unique resume, creativity </li></ul><ul><li>Forced an applicant to do a self- and job anal...
 
Targeted Resume <ul><li>Matches point by point the employer’s priorities with the qualifications the applicant offers </li...
Tailor Made? <ul><li>3 simple headings </li></ul><ul><li>Professional Profile </li></ul><ul><li>Professional Experience </...
Professional Profile <ul><li>Takes place of Summary Statement or Objective </li></ul>
Professional Profile example: <ul><li>PROFESSIONAL PROFILE  </li></ul><ul><li>Over 17 years of Human Resouces Experience i...
Another example <ul><li>Professional Summary </li></ul><ul><li>Outcomes driven healthcare executive.  Over 15 years experi...
Professional Experience <ul><li>Chronological </li></ul><ul><li>Bulleted points with action statements </li></ul><ul><li>I...
Professional Experience <ul><li>January 2002 to present  Director of Recruitment </li></ul><ul><li>Centura Health, Corpora...
Another example <ul><li>PROFESSIONAL EXPERIENCE </li></ul><ul><li>MAYO CLINIC ,  Rochester, MN  (1998- Present) </li></ul>...
Career Development Section <ul><li>Combines Education and professional development efforts </li></ul><ul><li>Highlights co...
Career Development Section <ul><li>CAREER DEVELOPMENT / EDUCATION / COMMUNITY  </li></ul><ul><li>University of Colorado at...
Another example <ul><li>PROFESSIONAL AFFILIATIONS / SERVICE / EDUCATION </li></ul><ul><li>Master of Science in Health Care...
What is  Suitable ? Sometimes only the best resumes,  not  the best candidates get the most attention
Flats or heels? <ul><li>Apply on line when directed </li></ul><ul><li>o.k. to email copy with cover letter direct to recru...
What is Suitable? <ul><li>Recruiter spends average of 45 seconds per resume </li></ul><ul><li>Standard is 3 pages at the e...
What is Suitable? <ul><li>Stay away from clichés </li></ul><ul><li>Be realistic in your expectations vs. your qualificatio...
Visit Your  Tailor  Often for Alterations! <ul><li>Keep yourself up to date with new technology, trends in your field </li...
Social Networking Sites for your Suitcase <ul><li>Great virtual networking without going anywhere </li></ul><ul><li>Can ke...
LinkediN <ul><li>Largest professional networking site on the web </li></ul><ul><li>18,000,000 Users </li></ul><ul><li>7,50...
Linked In
Face Book <ul><li>Currently there are over 150,000 RN’s alone registered on Face book </li></ul><ul><li>Source on groups  ...
 
Sample:  please don’t  cover letter
Suits of Armor <ul><li>Talk to: </li></ul><ul><li>Recruiters </li></ul><ul><li>Career Centers </li></ul><ul><li>Outplaceme...
In conclusion…suit yourself! <ul><ul><ul><ul><li>The challenges of change are always hard. It is important that we begin t...
Thank you for your presence! Questions? Laura J. Roybal, CHCR [email_address] 303-804-8203
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Tailoring Your Resume For Today’S Pantsuits

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  • So I was asked to address your group a couple months ago, things have sort of changed since then, there is a anxious feeling now. Hi I’m Laura, I review resumes for a living. I’m here to give you the skinny… I come here not as an expert and not as a career counselor, but as a recruiter in the field to pass on to you what I know and what I’ve researched through other large healthcare systems. I spoke to Kaiser, Exempla, HealthOne (HCA) and 3 rd party executive recruiters.
  • Hopefully some things will be covered today that will be helpful to you, I wish we could just chat.
  • How many of you have your resumes ready to go at any moment? I like to think of my resume as a work of art that I’m constantly perfecting Connect with your references, old co workers, colleagues and executive recruiters Get in on those conferences, webinars, seminars anything to get you in the know on the market When posting your resume to sites, recruiters/employers understand confidentiality is paramount
  • Think about what you want ideally, what you’re passionate about, what you know you are best at, focus your resume accordingly If you don’t know what you want to be when you grow up, no worries, but not recommended to communicate this to recruiter/hiring manager
  • Here are some constants….
  • For this type, I wouldn’t do the Your position description says this….I have this…as I’ve found in my research that it’s too much. Do want is key words from JD, experience and wins to match up.
  • in a bulleted, easy to review fashion, summarizes your accomplishments, strengths and offerings
  • Bullets that capture what you are about
  • Brief yet covers key points of achievements tailored toward job desired description/qualifications
  • Visit each section explaining components Show 4 th bullet, provides….action statement How you were faced with issues, what you did, how you were successful in changing it
  • Last bullet…
  • Some say not to put your community actives on your resume that you’ll look too busy to do a job… Shows active in your field and community – more well rounded
  • Alright, now that we talked about that, lets talk about what is going to get you in front of that hiring manager and ultimately, in front of their desk…. More info on what I found and what I experience Colorado is a destination state, more sun than CA and FL, one of the highest educated states – allot of competition! I had over 300 applicants for a recent Administrator job posting. All were qualified! Thought I had mistakenly put in wrong category like Administrative Asst, market is very competitive.
  • Basic things you already know… How many of you never hear back are feel like your submission got lost in the black hole of cyber space? It does not help to drop off a personal hard copy of your resume Don’t add your picture, personal information (TMI), graphics, etc.
  • 45 seconds! Hiring mgrs spend more time reviewing be brief, use action statements, results oriented bullets, buzzwords Formats simple, not allot of tables, pretty fonts, etc. they won’t translate well in ATS, hiring managers are just looking for an excuse no typos Key words would match position description – my last Admin was construction – new build outs, regulatory readiness, physician relations Give example of recent Long Term Care resume
  • I’m loyal, dependable, people-person Sometimes you have to go backwards to go forwards so be willing to take a step back in salary and role when changing fields Has anyone encountered the pre-screening questionnaires? Does anyone know how a search agents works?
  • Be in the know – AONE American Org of Nurse Execs, ACHE, New terminology - some recent ones I found: forecasting models, interest-based problem solving approach, workforce planning, pipeline development Sign up for those webinars, newsletters, email groups or blasts – keep abreast of whets going on
  • In your pajamas! How many of you are on LinkdIn? Explain it if necessary
  • Don’t accept invitations from those you don’t know
  • Set up profile, advised by LinkedIn to only say yes to people you know, its more work, find help Does anyone need to see how it works? Take to site…
  • Don’t have exec numbers, a place orgs are advertising
  • There are a ton out there.. It could be full time job! Your kids can help or someone in your office no doubt, loves these things. What questions do you have on these sites?
  • OMG there are 4 more paragraphs to this I couldn’t fit in the screenshot Some of the recruiters I spoke to said they don’t even read cover letters. Hiring mgrs may… Keep your cover letters short and sweet but as mentioned before, its helpful to mention why you are looking for a change or where you’ve been if you have a gap
  • Executive, internal, other organizations – when they call and bug you, bend your ear, bend theirs! Associations - Certified Professional Resume Writer, Professional Association of Resume Writers The Ladders.com is a job board with professional services, there are tons! Just do a Google search. I have some other resources if you’d like to email me. Upcoming seminar on the 12 th at the PPA events center near INVESCO field for those that have recently been laid off or fear being laid off.
  • I leave you with this quote from the queen of the pantsuits! In our changing economic situation, we have to take care of ourselves, take charge of our career.
  • What questions do you have for me? Should you go with an executive recruiters Hiring managers habits
  • Tailoring Your Resume For Today’S Pantsuits

    1. 1. Tailoring Your Resume for Today’s Pantsuits CWFHA November 20, 2008 Laura J. Roybal, CHCR President, Denver Area Healthcare Recruiters Association
    2. 2. Our wardrobe today: <ul><li>Advice on how to prepare for these uncertain times </li></ul><ul><li>Types of resumes (a “101” review) </li></ul><ul><li>A preferred format with examples </li></ul><ul><li>Other things to consider when applying </li></ul><ul><li>Social Networking </li></ul><ul><li>Resources </li></ul>
    3. 3. We’ll be focusing on the first four steps
    4. 4. Get your interview suit ready? <ul><li>Time to tweak your resume! </li></ul><ul><li>Set up search agents, post your resume to association websites and niche sites </li></ul><ul><li>Line up your contacts </li></ul><ul><li>Sign up for everything, get on lists </li></ul>
    5. 5. Know your strong suits … <ul><li>Know what you are good at </li></ul><ul><li>Know what you want </li></ul><ul><li>Be prepared to promote it! </li></ul>
    6. 7. Pinstripes, plaid or formal wear? <ul><li>Chronological = standard (old school) </li></ul><ul><li>Functional = allowed for more creativity </li></ul><ul><li>Targeted Resume = prefer, newest </li></ul>
    7. 8. Chronological – “Old School” Listing of data with no analysis <ul><li>Name, contact info, job objective </li></ul><ul><li>Education </li></ul><ul><li>Experience </li></ul><ul><li>References </li></ul>
    8. 9. Functional <ul><li>Allows for a unique resume, creativity </li></ul><ul><li>Forced an applicant to do a self- and job analysis </li></ul><ul><li>Made a readers task fast and easy </li></ul><ul><li>Is easier on the reviewer </li></ul>
    9. 11. Targeted Resume <ul><li>Matches point by point the employer’s priorities with the qualifications the applicant offers </li></ul><ul><li>You want / I have format </li></ul><ul><li>Presents a profile of you, perfectly matched to the employer’s position description </li></ul><ul><li>Pre-markets your knowledge of the employer and the industry </li></ul>
    10. 12. Tailor Made? <ul><li>3 simple headings </li></ul><ul><li>Professional Profile </li></ul><ul><li>Professional Experience </li></ul><ul><li>Career Development / Education / Community Work </li></ul><ul><li>Chronological in nature </li></ul><ul><li>Has functional attributes </li></ul><ul><li>Exhibits Targeted Resume components but in a less direct way </li></ul>
    11. 13. Professional Profile <ul><li>Takes place of Summary Statement or Objective </li></ul>
    12. 14. Professional Profile example: <ul><li>PROFESSIONAL PROFILE </li></ul><ul><li>Over 17 years of Human Resouces Experience in Management, Recruitment/Staffing, Employee Relations and Program Development/Implementation </li></ul><ul><li>Computer competencies in Human Resource, payroll and database software including MS Office including PowerPoint and Excel, Kronos/ADP Total Time, ACT!, Personic, PeopleSoft, PeopleClick, Lawson, Icarian, Lotus Notes, and other various HRIS systems, ATS applicant tracking systems </li></ul><ul><li>Recognition award for most hires in the history of the company, Employee of the Year and Perfect Attendance Awards, Best Practice Achievement Award </li></ul><ul><li>In-depth experience in Human Resources and compliance with Federal and State Employment Laws </li></ul><ul><li>Certified in several personality/skill testing tools such as Predictive Index, Emergenetics, Myers Briggs and Certified Trainer for Development Dimensions International – Targeted Selection Behavioral InterviewingTool </li></ul><ul><li>Certified sourcing and recruitment specialist through AIRS, Certified Healthcare Recruiter, SPHR prepared through Regis University </li></ul><ul><li>Excellent communication, presentation, conflict resolution and superior interviewing skills </li></ul>
    13. 15. Another example <ul><li>Professional Summary </li></ul><ul><li>Outcomes driven healthcare executive. Over 15 years experience in progressive healthcare operations management and business development responsibilities in diverse provider settings including three large faith-based multi-hospital systems and a large multi-specialty ambulatory service facility. </li></ul><ul><li>Extensive operations leadership experience in acute inpatient and ambulatory services. </li></ul><ul><li>Strategic business unit/service line development and management of Cardiac, Vascular, Orthopedics, Medical Imaging, Pathology, Otolaryngology and Plastic Surgery services. </li></ul><ul><li>Comprehensive knowledge and experience in strategic planning and business development including market analyses, business opportunity identification, business plan/pro forma development and analysis, facility planning, physician development and plan implementation. </li></ul><ul><li>Broad financial and information services management experience and oversight responsibility. </li></ul><ul><li>Thorough understanding and experience in the various methodologies adopted for monitoring and improving processes/performance. Effective decision </li></ul><ul><li>Record of driving execution from strategic planning to operational efficiency. </li></ul><ul><li>Possess the interpersonal and management skills necessary to motivate, influence, and coordinate diverse teams of managers, physicians, and non-traditional partners across multiple disciplines. Proven track record of effectively delivering fiscally responsible, quality health care services with exceptional patient satisfaction. Ensures execution of strategic plan through development and efficient operations </li></ul>
    14. 16. Professional Experience <ul><li>Chronological </li></ul><ul><li>Bulleted points with action statements </li></ul><ul><li>Is brief </li></ul>
    15. 17. Professional Experience <ul><li>January 2002 to present Director of Recruitment </li></ul><ul><li>Centura Health, Corporate Office, Englewood, CO </li></ul><ul><li>Conduct full life cycle recruitment and sourcing of key leadership positions across the system of 12 facilities and clinics This effort includes Director level and above (VPs, SVPs and C-level executive recruitment): </li></ul><ul><li>Collaborate with hiring manager to determine recruitment strategy of each position for successful candidate pool </li></ul><ul><li>Conduct process improvement for recruitment function </li></ul><ul><li>Facilitates succession planning within system talent, increasing talent pool and improving retention by 22% </li></ul><ul><li>Identifying strategic recruitment initiatives for system and coordinate/consolidate recruitment advertising and related career marketing, job boards, etc. </li></ul><ul><li>Determine appropriate venues for recruitment function system wide and coordinate with facility recruitment teams developing consolidated recruitment efforts for targeted positions </li></ul><ul><li>DDI - Targeted Selection Administrator and interview guide generation for all Director level and above positions throughout system </li></ul><ul><li>Represent the facility and corporate office recruitment function in system councils </li></ul><ul><li>Serve on various committees to represent the Talent Acquisition function </li></ul>
    16. 18. Another example <ul><li>PROFESSIONAL EXPERIENCE </li></ul><ul><li>MAYO CLINIC , Rochester, MN (1998- Present) </li></ul><ul><li>2000+ bed premier medical center with 1900 physician members operating within a world-class integrated group practice . </li></ul><ul><li>AMINISTRATOR/ OPERATIONS - Working in partnership with physician leadership, responsible for promoting the clinical, research, and educational endeavors for the Departments of Neurology, Neurosurgery, and Spine Center (1998-2004)- the Department of Emergency Medicine and various hospital clinical departments (2004 – present) </li></ul><ul><li>Improved overall patient and staff satisfaction through the application of lean principles in an Emergency Department seeing 80,000 visits per year. Developed and motivated team efforts to reduce average length of stay (ALOS) and Left Without Being Seen (LWOBS) rates while improving overall patient flow. </li></ul><ul><li>Developed and implemented marketing plans for neurosurgical services to include promotion of cutting-edge clinical services, internet strategies, and enhancing referring physician relations. Performed financial effect analysis and business plan development for intraoperative MRI and subthalamic Deep Brain Stimulation. </li></ul><ul><li>Further integrated neuroscience practices by co-locating Neurosurgery, Neuro-oncology, Behavioral Neurology, Psychiatry, Movement Disorders, Speech Pathology, EMG, EEG, Autonomic, and Thermal Regulatory Laboratories into a new facility adjoining Neurology. </li></ul><ul><li>Improved Neuroscience allied health staff satisfaction (93%), overall patient satisfaction (95%), appointment access, and physician productivity while achieving 100% JCAHO compliance. </li></ul>
    17. 19. Career Development Section <ul><li>Combines Education and professional development efforts </li></ul><ul><li>Highlights community initiatives, appointments to committees, associations memberships </li></ul>
    18. 20. Career Development Section <ul><li>CAREER DEVELOPMENT / EDUCATION / COMMUNITY </li></ul><ul><li>University of Colorado at Boulder and Denver (Under Graduate Studies in Business Administration) </li></ul><ul><li>Regis University, SPHR preparation </li></ul><ul><li>University of Denver certificate program in Alternative Dispute Resolution </li></ul><ul><li>Employment Law for Managers Vocational Course Graduate </li></ul><ul><li>Dale Carnegie Human Relations and Effective Public Speaking Course Graduate </li></ul><ul><li>SHRM, Colorado Human Resource Association and Mountain States Employment Council member </li></ul><ul><li>Colorado Healthcare Association for Human Resources Management member (CHAHRM) </li></ul><ul><li>Certified Healthcare Recruiter, AIRS Certified Recruiter </li></ul><ul><li>DAHCRA (Denver Area Healthcare Recruiters Association) President </li></ul><ul><li>National Member NAHCR (National Area Healthcare Recruiter Association </li></ul><ul><li>Denver Hispanic Chamber of Commerce Education Foundation advisory board member </li></ul><ul><li>Downtown Denver Residents Organization (DDRO) Member </li></ul><ul><li>Volunteer for Big Brothers-Big Sisters, Mi Casa Resource Center for Women, Girls, Inc. </li></ul><ul><li>CHAC (Chicano Humanity and Arts Council) Member </li></ul>
    19. 21. Another example <ul><li>PROFESSIONAL AFFILIATIONS / SERVICE / EDUCATION </li></ul><ul><li>Master of Science in Health Care Administration, Trinity University, San Antonio, TX </li></ul><ul><li>Bachelor of Science in Business Administration, Central Missouri State University, Warrensburg, MO; Dean’s List </li></ul><ul><li>Member of American College of Healthcare Executives </li></ul><ul><li>Board and Executive Committee Member, Thumb Rural Health Network </li></ul><ul><li>Board Member, Hospital Council East Central Michigan </li></ul><ul><li>Board Member, MHA Small or Rural Hospital Council </li></ul><ul><li>Board Member, H-CAP Provider Network </li></ul><ul><li>Board Member, Huron Medical Center </li></ul><ul><li>Board Member, Vice President, Bad Axe Lions Club </li></ul><ul><li>Former Memberships/Offices: </li></ul><ul><li>Member, Western Michigan ACHE Regents Advisory Council </li></ul><ul><li>Member, West Michigan Healthcare Executives Group </li></ul><ul><li>Member, The Heart of West Michigan United Way Citizen Review Team </li></ul><ul><li>Ionia County Health System, Board Member </li></ul><ul><li>Center for Health Affairs, Organizational Representative </li></ul><ul><li>Member, Ionia Rotary Club; Chamber of Commerce </li></ul><ul><li>Michigan Health and Hospital Association, Committee on Long Term Care </li></ul><ul><li>West Central Michigan Hospital Council, Committee on Planning and Committee on </li></ul><ul><li> Business and Community Relations </li></ul><ul><li>Member, Reed City Rotary Club; Chamber of Commerce </li></ul><ul><li>American Osteopathic Association, National Committee on Accreditation </li></ul><ul><li>Visiting Nurses Association, Muskegon County, Board President, Member </li></ul>
    20. 22. What is Suitable ? Sometimes only the best resumes, not the best candidates get the most attention
    21. 23. Flats or heels? <ul><li>Apply on line when directed </li></ul><ul><li>o.k. to email copy with cover letter direct to recruiter </li></ul><ul><li>Include requisition number, title of position in subject line of email submission </li></ul><ul><li>Put cover letter in body of email, attach word document of your resume </li></ul>
    22. 24. What is Suitable? <ul><li>Recruiter spends average of 45 seconds per resume </li></ul><ul><li>Standard is 3 pages at the executive level or 10 years per page </li></ul><ul><li>Resumes are scanned in applicant tracking systems – check your format, key words </li></ul>
    23. 25. What is Suitable? <ul><li>Stay away from clichés </li></ul><ul><li>Be realistic in your expectations vs. your qualifications </li></ul><ul><li>Pre-screening questionnaires </li></ul><ul><li>Electronic search agents </li></ul>
    24. 26. Visit Your Tailor Often for Alterations! <ul><li>Keep yourself up to date with new technology, trends in your field </li></ul><ul><li>Check out job descriptions, postings for roles similar to yours for new buzzwords, qualifications </li></ul><ul><li>Network, join associations, obtain certifications, attend conferences, etc. </li></ul>
    25. 27. Social Networking Sites for your Suitcase <ul><li>Great virtual networking without going anywhere </li></ul><ul><li>Can keep up with long lost contacts, or colleagues </li></ul>
    26. 28. LinkediN <ul><li>Largest professional networking site on the web </li></ul><ul><li>18,000,000 Users </li></ul><ul><li>7,500,000 + Professionals </li></ul><ul><li>500,000 + Senior Executives </li></ul><ul><li>Executives from 498 Fortune 500 companies </li></ul><ul><li>65,000 new Professionals every week </li></ul><ul><li>1,000,400 Healthcare professionals in 2008 (up 285% from 2007 to 2008!) </li></ul><ul><li>Average Household Income: $130,000 + </li></ul><ul><li>Average experience level: 15 years </li></ul>
    27. 29. Linked In
    28. 30. Face Book <ul><li>Currently there are over 150,000 RN’s alone registered on Face book </li></ul><ul><li>Source on groups </li></ul><ul><li>Source on own organization </li></ul><ul><li>Create groups </li></ul><ul><li>Find Events (such as open houses, career fairs) </li></ul><ul><li>Create Videos </li></ul>
    29. 32. Sample: please don’t cover letter
    30. 33. Suits of Armor <ul><li>Talk to: </li></ul><ul><li>Recruiters </li></ul><ul><li>Career Centers </li></ul><ul><li>Outplacement Services </li></ul><ul><li>Professional Career Counselors </li></ul>
    31. 34. In conclusion…suit yourself! <ul><ul><ul><ul><li>The challenges of change are always hard. It is important that we begin to unpack those challenges that confront this nation and realize that we each have a role that requires us to change and become more responsible for shaping our own future. Hillary Clinton </li></ul></ul></ul></ul>
    32. 35. Thank you for your presence! Questions? Laura J. Roybal, CHCR [email_address] 303-804-8203

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