Millennial Learning V2

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  • Pilot this presentation - TY Post later on LinkedIn Collaborative because Millennials learn that way Interactive - not the only expert in the room Get through presentation then switch out to sites, if time.
  • Millennial Learning V2

    1. 1. Millennial Learning Lawrence J. Cozzens, Ph.D. Why should an old dog learn new tricks?
    2. 2. Objectives <ul><li>WIIFM for Corporation/HR </li></ul><ul><li>Generational information </li></ul><ul><li>Differences in Learning styles. </li></ul><ul><li>Examples of new learning technology. </li></ul>
    3. 3. Generation Y: The Millennials <ul><li>Born: 1980 to ~ 2000 </li></ul><ul><li>Today (2009): 8 to 29 years old </li></ul><ul><li>Largest consumer group in the history of the US: 70 million-plus </li></ul><ul><li>Largest employee group in the history of the US in numbers </li></ul><ul><li>The children of Baby Boomers, the upbeat younger siblings of Gen X </li></ul>
    4. 4. Generation Y: Slightly Larger than the Boomers Traditionalists 1928-1945 59m 76m 46m 78m Boomers 1946-1964 Gen X 1965-1979 Gen Y 1980-2000
    5. 5. We Need Them: A Growing Shortage of Workers in the U.S. Source: Employment Policy Foundation analysis and projections of Census/BLS and BEA data. Millions of People Expected Labor Force and Labor Force Demand
    6. 6. High Drop Out Rates <ul><li>Almost a quarter of the 18-year-olds in the U.S. do not graduate from high school </li></ul><ul><ul><li>Some do obtain General Education Development or GED degrees later in life </li></ul></ul><ul><li>In some areas of the U.S., the rate is even lower. </li></ul><ul><ul><li>California’s overall graduation rate is approximately 71% and, within that, the graduation rates for Latino students is 60% and, for African-Americans, 57% </li></ul></ul><ul><ul><li>The Los Angeles and Oakland Unified School Districts graduate less than half of their incoming freshmen within four years </li></ul></ul><ul><ul><li>Gary Orfield, Director of the Civil Rights Project at Harvard University, has termed our large urban school districts “dropout factories” </li></ul></ul>
    7. 7. Serious Skill Mismatch with Today’s Economy <ul><li>By the time they turn 30, only 30% of the U.S. population will have a college degree over the next decade </li></ul><ul><ul><li>While over two-thirds of the new jobs created in the U.S. will prefer a college degree </li></ul></ul><ul><li>Nearly 60% of those who do get college degrees are women </li></ul>Source: In part, The Seventh-Annual Workplace Report, Challenges Facing the American Workplace, Summary of Findings,” Employment Policy Foundation, 2002
    8. 8. WIIFM for Corporation <ul><li>Talent management </li></ul><ul><ul><li>Recruiting </li></ul></ul><ul><ul><li>Developing </li></ul></ul><ul><ul><li>Retaining </li></ul></ul><ul><li>Diversity </li></ul><ul><li>Employer of choice </li></ul><ul><ul><li>Gen Y expectations </li></ul></ul>
    9. 9. The Y’s: Part of a Four Generation Workforce Each generaton with different assumptions about how the world works Traditionalist Boomer Generation X Generation Y Born 1928-1945 Born 1946-1964 Born 1965-1979 Born 1980- ~2000
    10. 10. Generation Y: Millennial <ul><li>Born: 1980 to ~2000 </li></ul><ul><li>Teen Years: 1994 to mid-2010s </li></ul><ul><li>Today (2008): ~8 to 28 years old </li></ul>
    11. 11. Gen Y/ Millennials’ Key Character-Shaping Events <ul><li>Terrorism: 911, World Trade Center, Oklahoma City </li></ul><ul><li>School violence: Columbine, Virginia Tech </li></ul><ul><li>Global warming, natural disasters, AIDS and other pandemics </li></ul>Upbeat and Determined
    12. 12. Traits of Today’s Gen Y <ul><li>Confident and full of self-esteem </li></ul><ul><li>Immediate and eager to live life “now” </li></ul><ul><li>Pro-learning and goal-oriented </li></ul><ul><li>Socially conscious </li></ul><ul><li>Spiritual </li></ul><ul><li>Highly tolerant </li></ul><ul><li>Plugged-in and parallel thinkers </li></ul><ul><li>Family-centric </li></ul>Source: Re.sults Project YE: Engaging Today’s Young Employees – Strategies for the Millennials , The Concours Institute, May 2007
    13. 13. Career Characteristics <ul><li>Changing jobs frequently </li></ul><ul><li>Comfortable with technology </li></ul><ul><li>Operate more independently </li></ul><ul><li>More meaningful work </li></ul><ul><li>Immediate gratification - rewards </li></ul>
    14. 14. What’s new in Education? <ul><li>Not much. </li></ul><ul><li>Still teacher directed, even through college. </li></ul><ul><li>In all fairness, more technology supported. </li></ul><ul><li>More distance learning programs at college and graduate level. </li></ul>
    15. 15. Young Children’s Use of Electronic Media <ul><li>On a typical day, 83% of U.S. kids ages 6 months to 6 years spend almost two hours with some form of electronic media. </li></ul>Source: Kaiser Family Foundation Survey, 2006 <ul><li>16% use computers </li></ul><ul><li>11% play video games </li></ul>
    16. 16. Millennial Learning <ul><li>Live Instruction – </li></ul><ul><ul><li>In person and telepresence </li></ul></ul><ul><ul><li>virtual (web cam or VoPP) </li></ul></ul><ul><li>e-Learning – self paced, self directed </li></ul><ul><ul><li>Pod casts (iTunes University), </li></ul></ul><ul><ul><li>Rapid e-Learning - SME’s are authors </li></ul></ul><ul><li>m-Learning </li></ul><ul><ul><li>Cell phones – more interactivity coming, video </li></ul></ul><ul><ul><li>mobile performance support. </li></ul></ul><ul><li>s-Learning </li></ul><ul><ul><li>IM, Blog, Wiki, Share point, Facebook, Linkedin, Twitter, and on and on… </li></ul></ul><ul><ul><li>3D Simulations - 2ndLife, World of Warcraft, StarTrek </li></ul></ul>
    17. 17. e-Learning is changing <ul><li>Traditional eLearning </li></ul><ul><li>Centrally developed or purchased courses </li></ul><ul><li>Learning segments lasting hours </li></ul><ul><li>Delivery via PC </li></ul><ul><li>Often compliance driven </li></ul><ul><li>Train on competencies and knowledge </li></ul><ul><li>Next phase eLearning </li></ul><ul><li>User/expert generated content </li></ul><ul><li>Segments consumable in minutes </li></ul><ul><li>Delivery via cell-phones, iPODs,etc. </li></ul><ul><li>Just in time </li></ul><ul><li>More performance driven </li></ul><ul><li>Deliver knowledge at point of need </li></ul>
    18. 18. iTunes University
    19. 19. Gen Y Communication: Text Messaging Average number of text messages sent per month 140 120 100 80 60 40 20 0 Age Group 18-24 25-34 35-44 45-54 55-64 65+ Marked increase in text messaging in the U.S. among those under 25 Source: The Impact of Digitalization: a generation apart, KPMG International, 2007 UK USA Spain Germany Netherlands
    20. 20. Blogs
    21. 21. Wiki’s
    22. 22. Twitter, etc.
    23. 23. Barack Obama
    24. 24. Gen Y Communication: Online Social Networking (FaceBook, MySpace, Flickr, YouTube) Do you use online social networking – Yes respondents 60% 50% 40% 30% 20% 10% 0% Age Group 18-24 25-34 35-44 45-54 55-64 65+ Extraordinary popularity of social networking with those under 25 in the U.S. Source: The Impact of Digitalization: a generation apart, KPMG International, 2007 UK USA Spain Germany Netherlands
    25. 25. My daughter won’t “friend” me on Facebook
    26. 26. Facebook Wall
    27. 27. Gen Y Communication: Online Metaverse Use (World of Warcraft, Second Life) Do you use online Metaverses – Yes respondents 10% 9% 8% 7% 6% 5% 4% 3% 2% 1% 0% 18-24 25-34 35-44 45-54 55-64 65+ Metaverse Popularity in the U.S.: World of Warcraft – among those under 25 Second Life – among those 35-44 (primarily women) Age Group Source: The Impact of Digitalization: a generation apart, KPMG International, 2007 UK USA Spain Germany Netherlands
    28. 28. Priority Offer Ways to Learn and Grow <ul><li>Be prepared to educate Y’s in the skills we need. </li></ul><ul><li>Open/easy access to information. </li></ul><ul><li>Formal work-sponsored development programs are highly valued </li></ul><ul><li>Offer multiple opportunities to learn and grow </li></ul><ul><ul><li>Classroom, online, mentoring, challenging assignments, opportunities to lead </li></ul></ul>Source: Re.sults Project YE: Engaging Today’s Young Employees – Strategies for the Millennials , The Concours Institute, May 2007
    29. 29. Recognize the Preference for Collaboration <ul><li>Want more chances to get to know their co-workers </li></ul><ul><ul><li>Would like more formal and informal networking activities sponsored by or set up by work </li></ul></ul><ul><ul><li>Design work in collaborative tasks </li></ul></ul><ul><li>Give Ys more social networking opportunities connected to work </li></ul><ul><li>Many Y’s prefer working in teams and groups </li></ul><ul><ul><li>They don’t speak of “competing” with co-workers </li></ul></ul><ul><li>Prefer open sharing of knowledge, information – no culture of hoarding information. </li></ul><ul><ul><li>Resent “hitting the wall” at some point in seeking information </li></ul></ul>Source: Re.sults Project YE: Engaging Today’s Young Employees – Strategies for the Millennials , The Concours Institute, May 2007
    30. 30. New Tricks (for old dogs) <ul><li>Network </li></ul><ul><ul><li>Professional/Personal </li></ul></ul><ul><ul><li>Diversity </li></ul></ul><ul><li>Share </li></ul><ul><ul><li>Blog, Tweet, Discuss, Question? </li></ul></ul><ul><li>Information Highway </li></ul><ul><ul><li>Don’t be road kill </li></ul></ul><ul><ul><li>Tools - RSS </li></ul></ul>
    31. 31. WIIFM - HR <ul><li>Boomers are bosses - </li></ul><ul><ul><li>Control the budgets for technology learning </li></ul></ul><ul><ul><li>Taught in the traditional way. Why change? </li></ul></ul><ul><li>HR is responsible for </li></ul><ul><ul><li>Talent Management </li></ul></ul><ul><ul><li>Retention </li></ul></ul><ul><li>Need to know about Millennial traits </li></ul><ul><ul><li>How to attract and retain </li></ul></ul><ul><ul><li>Use technology based learning methods </li></ul></ul>
    32. 32. Questions ? Or Comments [email_address]

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