Laura JacobLaura JacobLaura JacobLaura Jacob
President, Pro Way DevelopmentPresident, Pro Way DevelopmentPresident, Pro Way DevelopmentPresident, Pro Way Development
HR Outsourcing & Management Development
1. Identify Your
2. Know Your
3. Define Your
4. Know Yourself
Clarify your objectives
Know your audience
Outline your presentation
Prepare visual aids and handouts
Determine your presentation’s specific
◦ Get buy in?
Who will I be presenting to?
What are their primary concerns, issues or needs?
◦ Be really clear about who your audience is and
why they are there
How are they motivated?
What do they expect from me?
What do I know about them?
Determine your key points and supporting
Organize your content into an introduction,
body and conclusion
Consider what media or combinations of
media (visuals, handouts, etc.) you may want
to use to support your presentation
◦ Media is to support –not take over!
Tell them what you will tell them:
BODY – Main Point(s) with Examples, Stories,
◦ Point: example, etc.
Tell them what you told them:
◦ Strong concluding statement
Given the presentation on ___________, the
audience will ___________.
Build transition statements throughout your
How will you make it interactive, if
Think about how you will handle notes
◦ Printed – Large font
◦ Cue Cards
Flip Chart and Markers
PowerPoint and LCDs
Videotapes and VCRs
DVDs and DVD players
Less is more
Eliminate charts or other information that add
little or no value
On flip charts Print BIG; use color and other
Make sure the type used fits the room (I.e.
consider room size and lighting)
What questions will be asked?
What is the most difficult question that could
What if they don’t have any questions, and
you want discussion and interaction?
Who else in the room can help you respond to
Who could give you useful feedback during a
Is it possible to use the same room you will
Is there someone who can help by asking
questions and raising objections?)
Make sure you (and the rest of the
audience) understand the question
Respond in a simple and straightforward
Use others in the audience to extend or
enrich your answer
It’s OK to not have the answer (as long as
you can commit to finding the answer as
soon as possible)
Posture and stance
Volume - Speak at 1.5 - 2.5 times
Use changes in tone, pitch and volume to add
inflection to key points
Add gestures that reinforce your words
Make some new friends
Make your presentation a conversation
Remember to smile
Prepare for the unexpected
If you shake… don’t hold a glass of water
If you sweat… don’t wear silk
If you talk too fast… don’t drink caffeine!
If you fidget… don’t hold a felt pen
If your heart races… don’t run up to the front
If you get cotton mouth… have a drink of water nearby
don’t drink water
State what you want from the audience
Seize the first minute-get their attention
Use analogies, anecdotes and examples
Use data and statistics
Show your enthusiasm for the subject
Keep information simple
Prepare visual aids that “walk people through”
Use examples to explain high technical data
or complex concepts
Use reflective questions and/or brief sub-
groups to increase involvement
Prepare for interruptions
Give the audience a reason for listening up
Summarize with take away boxes
Get the audience’s buy-in up front!
Read slides or read a script
Apologize for content
Go over your time limit
Make up an answer to a question
Say something in poor taste
Don’t have unnecessary slides
If you tried it out on your spouse / friends
and was told it was boring
If you have something on a chart that you
can’t explain or don’t understand
If you have not prepared enough
Don’t agree to do somebody else’s
presentation at the last minute
Steps I plan to take
to improve my next
Toastmasters International is a non-profit
educational organization that teaches public
speaking and leadership skills through a
worldwide network of meeting locations.
Local groups to practice
Call Pro Way Development for additionalCall Pro Way Development for additionalCall Pro Way Development for additionalCall Pro Way Development for additional
resources and programsresources and programsresources and programsresources and programs
We are measured not by what we are
But by what we seem to be.
Not by what we say
But by how we are heard.
Not by what we do
But how we appear to do it.