LMC Direct Executive Overview 2010


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LMC Direct Executive Overview 2010

  1. 1. Executive Travel Management Overview 2010 liz@lmcdirecttravel.com
  2. 2. Executive Travel Management Overview 2010 liz@lmcdirecttravel.com
  3. 3. about lmc direct & Executive Director Liz Costello has over 16 years experience managing: * Complex and detailed business travel * Company client events, meetings and conferences * Financial roadshow logistics * High-end luxury vacation travel & Key company benefits you will receive * No service fee per transaction * Personal attention to individual’s travel preferences, from start to finish * Creativity in providing travel and event solutions * Upgrades and schedule improvements continually pursued while on the road * Proven ability to manage multiple events, prioritize, switch gears and utilize resources to meet deadlines * Travel reports tracking costs and vendors sent monthly and quarterly & LMC Direct’s industry knowledge is based on marketing experience from: * Government Defense Industry * Global Investment Banking and Asset Management * Television Production Company
  4. 4. corporate travel planning & Manage business travel for high level Executives * Delivers pro-active and responsive personal service * Itinerary options are creative, resourceful and cost conscious * Listen to clients, build relationships and always mindful of industry confidentiality * Clear communication flow with your staff and colleagues & Ensure corporate travel arrangements are seamless and uneventful * Attentive and aware for the duration of every trip * Actively seeks schedule improvements and upgrades in accommodation * Concierge level services provided for your convenience & Adaptable and available to make adjustments for unforeseen circumstances * Schedule changes require immediate solutions with efficiency and ease & Availability 24 hours a day to ensure expectations are met every time & Travel Profile * Each travel executive is given a personal profile / interest form * Personal travel information will be databased and personally remembered * Accounting of all of frequent flier memberships and rewards memberships
  5. 5. value proposition & Exclusive negotiated hotel rate examples for 2010 * New York’s Bryant Park Hotel $225, standard corporate rate: $325 * Pittsburgh’s Renaissance Hotel $159 club level, standard corporate rate: $279 * San Francisco’s new Intercontinental $229, standard corporate rate: $309 & Ability to “void” airline tickets within 24 hours, without any penalty or charge & ABC Premier Corporate Global Hotel Program * Over 30,000 properties offer deep discounts, upgrades or special amenities * Block space program at over 1,000 hotels, your solution when hotels are sold out & Choice member of Virtuoso, a luxury travel consortium for the most elite properties & Airline booking technology - Apollo/Galileo inside availability and efficiency tools * Best Buy Quote and Cornerstone Travel Management Program * Agency affiliation with Travel Leaders and Tzell Travel Group & Exclusive airline relationships, discounts and upgrades based on availability * Business to First class upgrades on most major carriers * Discounted fares on Shuttle Flights (BOS, LGA, DCA, PHL) & Exclusive negotiations continuously pursued based on your company’s travel trends
  6. 6. meetings & conferences & Meeting Planning * Agenda preparation, presentation creation and communications focal person * Knowledgeable of all details required for smooth execution of logistics * Proven success in business hotel negotiations * Travel coordination for people originating all over the world & Conferences * Event content and program development * Analytical understanding of your desired investment - Creative and strategic to invent unique experiences within budget * Internal and client event coordination with implementation of themes * Ability to manage logistics from a distance or as onsite coordinator * Contract negotiations with airlines, hotels, tour operators, and special event venues & Industry Trade Shows * Increase market awareness - Create strategies, budgets, themes and marketing material * Manage sponsorships and speaking engagements
  7. 7. special event planning & Meetings, retreats, and other events are treated as an integral part of your business and a reflection of your organization & Events can define a company or the individual, stimulating and focused content is essential & A plan tailored specifically to your needs understanding the desired investment & Innovation, resourcefulness and creativity go into every detail to ensure it is a unique and personalized experience & Deal Closing Celebrations * Special dinners, sports venues and getaways for your company’s clients * Apprised of the type of events industry leaders and competitors are hosting * All meeting planning services are applied to ensure seamless execution & Financial Roadshows * Intense meeting schedules with numerous investors in short periods of time * Propensity for last minute changes are understood * Additional concierge services provided on request
  8. 8. spouse management service & SMS is a concierge level service for Executives & Database of executive’s "significant others" important information * Maintain records of the important dates, such as birthdays, anniversaries, special occasions and travel interests * Research the best travel deals or events that coincide with these occasions & Research and deliver suggestions to the executive for a "special surprise" for those important dates & Special getaway for the executive and spouse will be booked without the painful time, research and expense normally incorporated in extensive personal trips & Reminders of upcoming important dates will be sent to executives and still remain confidential
  9. 9. personal vacation planner & Take advantage of corporate levels of travel and extend services to individuals and their families & Coordinate for the family without losing special rates and efficiency received in business travel & For family members traveling in conjunction with business trips, travel seating and accommodations are coincided & Joint trips can be booked together and billed separately to minimize any chance for error in the travel coordination & Profiles will be databased for executives and their families *Accommodations, diet, travel, activities, other requirements and preferences & Exclusive weekly vacation package “deals” offered for LMC Direct through Carlson Wagonlit Travel Network & Personalized destination suggestions are provided by listening and truly understanding your needs for a particular vacation