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LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
LMC Direct Executive Overview 2010
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LMC Direct Executive Overview 2010


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  • 1. Executive Travel Management Overview 2010
  • 2. Executive Travel Management Overview 2010
  • 3. about lmc direct & Executive Director Liz Costello has over 16 years experience managing: * Complex and detailed business travel * Company client events, meetings and conferences * Financial roadshow logistics * High-end luxury vacation travel & Key company benefits you will receive * No service fee per transaction * Personal attention to individual’s travel preferences, from start to finish * Creativity in providing travel and event solutions * Upgrades and schedule improvements continually pursued while on the road * Proven ability to manage multiple events, prioritize, switch gears and utilize resources to meet deadlines * Travel reports tracking costs and vendors sent monthly and quarterly & LMC Direct’s industry knowledge is based on marketing experience from: * Government Defense Industry * Global Investment Banking and Asset Management * Television Production Company
  • 4. corporate travel planning & Manage business travel for high level Executives * Delivers pro-active and responsive personal service * Itinerary options are creative, resourceful and cost conscious * Listen to clients, build relationships and always mindful of industry confidentiality * Clear communication flow with your staff and colleagues & Ensure corporate travel arrangements are seamless and uneventful * Attentive and aware for the duration of every trip * Actively seeks schedule improvements and upgrades in accommodation * Concierge level services provided for your convenience & Adaptable and available to make adjustments for unforeseen circumstances * Schedule changes require immediate solutions with efficiency and ease & Availability 24 hours a day to ensure expectations are met every time & Travel Profile * Each travel executive is given a personal profile / interest form * Personal travel information will be databased and personally remembered * Accounting of all of frequent flier memberships and rewards memberships
  • 5. value proposition & Exclusive negotiated hotel rate examples for 2010 * New York’s Bryant Park Hotel $225, standard corporate rate: $325 * Pittsburgh’s Renaissance Hotel $159 club level, standard corporate rate: $279 * San Francisco’s new Intercontinental $229, standard corporate rate: $309 & Ability to “void” airline tickets within 24 hours, without any penalty or charge & ABC Premier Corporate Global Hotel Program * Over 30,000 properties offer deep discounts, upgrades or special amenities * Block space program at over 1,000 hotels, your solution when hotels are sold out & Choice member of Virtuoso, a luxury travel consortium for the most elite properties & Airline booking technology - Apollo/Galileo inside availability and efficiency tools * Best Buy Quote and Cornerstone Travel Management Program * Agency affiliation with Travel Leaders and Tzell Travel Group & Exclusive airline relationships, discounts and upgrades based on availability * Business to First class upgrades on most major carriers * Discounted fares on Shuttle Flights (BOS, LGA, DCA, PHL) & Exclusive negotiations continuously pursued based on your company’s travel trends
  • 6. meetings & conferences & Meeting Planning * Agenda preparation, presentation creation and communications focal person * Knowledgeable of all details required for smooth execution of logistics * Proven success in business hotel negotiations * Travel coordination for people originating all over the world & Conferences * Event content and program development * Analytical understanding of your desired investment - Creative and strategic to invent unique experiences within budget * Internal and client event coordination with implementation of themes * Ability to manage logistics from a distance or as onsite coordinator * Contract negotiations with airlines, hotels, tour operators, and special event venues & Industry Trade Shows * Increase market awareness - Create strategies, budgets, themes and marketing material * Manage sponsorships and speaking engagements
  • 7. special event planning & Meetings, retreats, and other events are treated as an integral part of your business and a reflection of your organization & Events can define a company or the individual, stimulating and focused content is essential & A plan tailored specifically to your needs understanding the desired investment & Innovation, resourcefulness and creativity go into every detail to ensure it is a unique and personalized experience & Deal Closing Celebrations * Special dinners, sports venues and getaways for your company’s clients * Apprised of the type of events industry leaders and competitors are hosting * All meeting planning services are applied to ensure seamless execution & Financial Roadshows * Intense meeting schedules with numerous investors in short periods of time * Propensity for last minute changes are understood * Additional concierge services provided on request
  • 8. spouse management service & SMS is a concierge level service for Executives & Database of executive’s "significant others" important information * Maintain records of the important dates, such as birthdays, anniversaries, special occasions and travel interests * Research the best travel deals or events that coincide with these occasions & Research and deliver suggestions to the executive for a "special surprise" for those important dates & Special getaway for the executive and spouse will be booked without the painful time, research and expense normally incorporated in extensive personal trips & Reminders of upcoming important dates will be sent to executives and still remain confidential
  • 9. personal vacation planner & Take advantage of corporate levels of travel and extend services to individuals and their families & Coordinate for the family without losing special rates and efficiency received in business travel & For family members traveling in conjunction with business trips, travel seating and accommodations are coincided & Joint trips can be booked together and billed separately to minimize any chance for error in the travel coordination & Profiles will be databased for executives and their families *Accommodations, diet, travel, activities, other requirements and preferences & Exclusive weekly vacation package “deals” offered for LMC Direct through Carlson Wagonlit Travel Network & Personalized destination suggestions are provided by listening and truly understanding your needs for a particular vacation