• Save
STKI 2012 summit presentation knowledge management and learning tools
Upcoming SlideShare
Loading in...5
×
 

STKI 2012 summit presentation knowledge management and learning tools

on

  • 1,061 views

 

Statistics

Views

Total Views
1,061
Views on SlideShare
1,061
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

STKI 2012 summit presentation knowledge management and learning tools STKI 2012 summit presentation knowledge management and learning tools Presentation Transcript

  • Knowledge, Social & Learning Management StrategiesTell me and I’ll forgetShow me and I may remember STKI Summit 2012Involve me and I’ll understand Liza Bodogin Analyst 1
  • Main Themes in the presentation• Enterprise 2.0-3.0• Portals• Social networks• ECM• Search• Learning and integration tools Liza Bodogin’s work Copyright 2012 @STKI 2 Do not remove source or attribution from any graphic or portion of graphic
  • KM & Portals Maturity ModelBusiness Value Enterprise 2.0 Value investment IT oriented Operational ProjectInvestment in order Portalto optimize costs Business oriented Enterprise Project Search Commodity Enterprise ECM Portal investment *Size of figure = complexity/ Regulative cost of project investment Using Implementing Future usage Market Maturity Liza Bodogin’s work Copyright 2012 @STKI 3 Do not remove source or attribution from any graphic or portion of graphic
  • Social getting hot Liza Bodogin’s work Copyright 2012 @STKI 4 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise 2.0 Social Tools (Partial List) Product Category Israeli rep. Integration partners IBM connections, Social networks, IBM Israel Elad-Risotech, Quicker Team rooms, wiki WebTech Innovation blog & other IBM WS partners SharePoint Social networks, Microsoft Kwizcom, Byon, 2007/2010 Team rooms, wiki Bynet SW, Matrix, blog Top-Soft & other partners Life Box (Impare Collaboation Pilat Team) Kwizcom Web 2.0 Wiki, Tagging, rating, Kwizcom bundle (ShaerePoint forum addons) Atlassian Wiki Elad Tibbr Enterprise social Tibco Yael networking Liza Bodogin’s work Copyright 2012 @STKI 5 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise 2.0 Social Tools (Partial List) Product Category Israeli rep. Integration partners Chatter(salesforce) Cloud collaboration Salesforce One1, blat lapidot, ServiceWise Oracle (Beehive) Collaboration Oracle Harmon.ie Social Email Yael Bynet, Kwizcom NewsGator Social Sites Top Soft QUAD Collaboration platform CISCO Mediawiki (open Wiki Byon, Matrix source) Jive Social networks Yammer Social network Asana Work application Elgg (open source) Social network tool Neudesic Pulse Social software Wunderkit Facebook for the workplace Liza Bodogin’s work Copyright 2012 @STKI 6 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise 2.0 Social ToolsNext trend IBM connections, Quicker  Harmon.ie SharePoint 2007/2010  NewsGator Life Box (Impare Team)  QUAD Kwizcom Web 2.0 bundle  Mediawiki (open source) (ShaerePoint addons)  Jive Atlassian  Yammer Tibbr  Asana Chatter(salesforce)  Elgg (open source) Oracle (Beehive)  Neudesic Pulse Telligent  Wunderkit SocialText  Box.net Liza Bodogin’s work Copyright 2012 @STKI 7 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise 2.0 Social Tools Liza Bodogin’s work Copyright 2012 @STKI 8 Do not remove source or attribution from any graphic or portion of graphic
  • Most companies are moving toward Social Liza Bodogin’s work Copyright 2012 @STKI 9 Do not remove source or attribution from any graphic or portion of graphic
  • Adoption of social technologies across industries Liza Bodogin’s work Copyright 2012 @STKI Source: McKinsey & Company 10 Do not remove source or attribution from any graphic or portion of graphic
  • Social tools and technologies currently used by companies Social networks: Word wide: 50% In Israel only 18% Source: McKinsey & Company Liza Bodogin’s work Copyright 2012 @STKI 11 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networks If your company does not use Web 2.0 tools now, When are you planning web 2.0 deployment? 2011 More distant future 27% Planned for 2012 without a budget 55% section still 2011 Already planned and budgeted in 18% 2012 0% 10% 20% 30% 40% 50% 60% Liza Bodogin’s work Copyright 2012 @STKI Source: STKI 12 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & Social NetworksWhich of these Web 2.0 tools holds the highest potential benefits for knowledge sharing within the organization? 2011 Other 0% Social network 67% Twitter 0% 2011 Blog 0% Wiki 33% 0% 10% 20% 30% 40% 50% 60% 70% 80% Liza Bodogin’s work Copyright 2012 @STKI Source: STKI 13 Do not remove source or attribution from any graphic or portion of graphic
  • Why social software? Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic Source: aiim 14
  • Enterprise Portals & social networks- Israel DriversWhat do you think is the most important benefit of Web 2.0 tools in the context of organizational knowledge management? Other 7% 0% collective intelligence 87% 73% 2011 ease of use 7% 2010 27% Low Cost 0% 0% 0% 20% 40% 60% 80% 100% Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic Source: STKI 15
  • Enterprise Portals & social networksDrivers for Social Networks projects  Information will leave with employees  In small communities the informal knowledge is not stored  There is a disconnect between top management and the rest of the organization Liza Bodogin’s work Copyright 2012 @STKI 16 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networksDrivers for Social Networks projects in Israel The answer: Liza Bodogin’s work Copyright 2012 @STKI 17 Do not remove source or attribution from any graphic or portion of graphic
  • Generation Y Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 18
  • Generation Y Demand for change! Liza Bodogin’s work Copyright 2012 @STKI 19 Do not remove source or attribution from any graphic or portion of graphic
  • 1 day a week wasted on finding expertise! Big organizations Define and track EXPERTS Source: The Social Intranet by Acando consulting Liza Bodogin’s work Copyright 2012 @STKI 20 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networks What do you think is the biggest obstacle to implementing Web 2.0 tools for managing organizational knowledge? 0% Other 10% Failure of management support and 7% 40% the problem of corporate cultureUnwillingness to share information by 73% 2011 employees 30% 2010 Concern of losing control over the 10% content 20% 10% Information security concern 0% 0% 10% 20% 30% 40% 50% 60% 70% 80% Liza Bodogin’s work Copyright 2012 @STKI Source: STKI 21 Do not remove source or attribution from any graphic or portion of graphic
  • Where are we going? Liza Bodogin’s work Copyright 2012 @STKI 22 Do not remove source or attribution from any graphic or portion of graphic
  • We will present data on products and Integrators:List of Packages and Integrators Rep in Sometimes we specify: Package Integrators Israel Delivery model Vendor A Company 1 Integrator a, Integrator b On-premise Integrator a, Integrator b, Vendor B Company 2 SaaS Integrator c SaaS Vendor C Company 3 Integrator a On-premise  Most lists only include vendors that are represented in Israel  The location within the lists is random  Lists might not include all players Liza Bodogin’s work Copyright 2012 @STKI 23 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & Social Networks : Players in Israel Company Product name Integrators Microsoft SharePoint portal server Advantech, Top Soft, Eternity, Bynet, Malam-team (Guarian), Netwise, Ewave, Matrix, tvuna milenium, ELAD, HP, We!, Byon, , One1, Yael, Consist, Aman, Methoda IBM Websphere Portal IBM, One1, Matrix, Risotech-Elad, Malam-team, Advantech, Midlink, C-soft, Web Tech SAP SAP Portal Ness, Taldor, Malam-Team, One1, Advantech, HP, IBM Oracle Oracle Portal Matrix, eWave, Taldor, Advantech, Unitask, Malam-Team, Oracle ConsultingOpen source Liferay Matrix, Malam- teamAdvantech Tango (integration Advantech between Office System 2010 and SAP) Liza Bodogin’s work Copyright 2012 @STKI 24 Do not remove source or attribution from any graphic or portion of graphic
  • We will present data on products and vendors:STKI Israeli Positioning Israeli vendor positioning Not a technological positioning, refers only to Israeli market, focused on the enterprise sector (not SMB)  X axis (Market Presence): Market penetration (sales + installed base+ clients perspective)  Y axis (Local Support): localization, support, Local R&D center, number and quality of SIs, etc.  Worldwide leaders are marked based on global positioning  Vendors to watch: Israeli market new-comersSTKI positioning represents the current Israeli market and not necessarily what werecommend to our clients Liza Bodogin’s work Copyright 2012 @STKI 25 Do not remove source or attribution from any graphic or portion of graphic
  • Israeli Market Positioning Q1 2012Enterprise Portals & social networks Microsoft SAP Local Support IBM High-End Player Mid-tier Player Worldwide Leader Oracle Liferay- Open source Market Presence Liza Bodogin’s work Copyright 2012 @STKI 26 Do not remove source or attribution from any graphic or portion of graphic
  • We will present data on products and integrators:selected wins 2011 Q1 2012 Package X: Company 1 (Integrator), Company 2 (Integrator) Package Y: Company 3 (Integrator), Company 4 (Integrator)  These slides contain examples of selected wins during 2011 and Q1 2012 (decision and purchase of certain products, not necessarily ongoing projects)  The lists are only partial and don’t include all wins of all vendors during this period Liza Bodogin’s work Copyright 2012 @STKI 27 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networks 2011- Q1 2012Partial List of selected wins + (implementers) •Sharepoint 2010 - U Bank(Elad), Frutarom (Ness), Ness Global (Ness), GHF (Ness), Tower-social network (Top Group), Pheonix (Netwise), CTS (Eternity), Keter ( Eternity), Haifa Municipality (One1), Applied Materials (One1), PlayTech (Bynet), Tidhar (Bynet), Netafim (Matrix), Ministry of Defence (Matrix), Electra (Matrix), medison (Matrix), Hail Modiin (Matrix), Machon israeli ledemokratia (Netwise), Strauss (Netwise), Migdal (Netwise), Tami 4 (Netwise), Nova (Netwise), Mantra (Netwise), Nice (Netwise), Israeli train (Netwise), Drachim (Netwise), Amal 1 (Netwise), Sofani aventis (Netwise), IAI (Netwise), ExLibris (Netwise). •Oracle- Elbit, Jerusalem Municipality. •IBM- Fibi, Bank Hapoalim. •SAP- Bank Leumi ( Ness), Haifa University (Advantech), meshek vecalkala (Advantech). •Liferay- Bar Hafaza (Malam-team), Hi-tech company (Matrix). Liza Bodogin’s work Copyright 2012 @STKI 28 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networksImportant points to note The 90%-80%- The success of average Consumers of Constant Information social age of change 20%-10%- networking employees Update Content community Liza Bodogin’s work Copyright 2012 @STKI 29 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networksTips from Israeli organizations 1. Give recognition to people who are active in social networks 2. Send social network alerts to email 3. Marketing4. Implementation of various instructions 5. listen to the needs of the organization Liza Bodogin’s work Copyright 2012 @STKI 30 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Portals & social networksChallenges in social network projects  Diverse population  Preference of external channels over internal  Permissions management  Lack of uniformity in global sites in managerial terms  Content Manager role in social networking is added to original one Marketing and content are winning combination Executive support  A big problem- ROI Liza Bodogin’s work Copyright 2012 @STKI 31 Do not remove source or attribution from any graphic or portion of graphic
  • It’s a terminology issue… Social network Professional Network Liza Bodogin’s work Copyright 2012 @STKI 32 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise cultureMany organizations are conservative and hierarchical in their nature Limiting access to external sites Global organizations Liza Bodogin’s work Copyright 2012 @STKI 33 Do not remove source or attribution from any graphic or portion of graphic
  • Evolutional progressOrganizations with a Elements of internal portal collaboration and socialOrganizations with an Support for smart social network devices Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 34
  • Problem #2: Email overload • It is estimated that managers spend between 5 and 20 hours a week just reading and writing emails. • Online social networking is now more popular than email and search • 19% – Percentage of spam emails delivered to corporate email inboxes despite spam filters. • 112 – Number of emails sent and received per day by the average corporate user. Source: http://atos.net/en-us/about_us/zero_email/default.htm Source: Royal pinddom Liza Bodogin’s work Copyright 2012 @STKI 35 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Social Networks as an Email replacementDesire to replace the Less work withexisting work method Email! Liza Bodogin’s work Copyright 2012 @STKI 36 Do not remove source or attribution from any graphic or portion of graphic
  • Email Liza Bodogin’s work Copyright 2012 @STKI 37 Do not remove source or attribution from any graphic or portion of graphic
  • Social business software survey results Liza Bodogin’s work Copyright 2012 @STKI Source: Jive software 38 Do not remove source or attribution from any graphic or portion of graphic
  • Social Networks Example: Cisco- my profile page Liza Bodogin’s work Copyright 2012 @STKI Source: Cisco 39 Do not remove source or attribution from any graphic or portion of graphic
  • Semantic Web -The future: WEB 3.0 Smart Semantic Web will enable computers to read and understand web pages as people understand them, and find the desired information automatically for us. Liza Bodogin’s work Copyright 2012 @STKI 40 Do not remove source or attribution from any graphic or portion of graphic
  • Context-based Services (Source: Accenture technology vision 2012) “Where you are and what you’re doing – will drive the next wave of digital services” Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphicSource: http://www.slideshare.net/scapecast/accenture-technology-vision-2012
  • Context-sensitive service discovery applications Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic
  • Web 1.0 - Web 4.0: Web Version Timeline Source: websemantica8.blogspot.com Liza Bodogin’s work Copyright 2012 @STKI 43 Do not remove source or attribution from any graphic or portion of graphic
  • ECM Business Enterprise Process Records Communi- Mgmt Mgmt cation Business Rules Knowledge Mgmt Mgmt System ECM Web Content Document Mgmt Mgmt Digital Asset Imaging Groupware Mgmt Enterprise & Collarora- Search tion Source: protikmukhopadhyay.wordpress.com Liza Bodogin’s work Copyright 2012 @STKI 44 Do not remove source or attribution from any graphic or portion of graphic
  • What features are most important when evaluating ECM products? Source: InformationWeek 2011 Liza Bodogin’s work Copyright 2012 @STKI 45 Do not remove source or attribution from any graphic or portion of graphic
  • ECM solutions are becoming an integral component to corebusiness processes Liza Bodogin’s work Copyright 2012 @STKI Source: sap 46 Do not remove source or attribution from any graphic or portion of graphic
  • Case management Liza Bodogin’s work Copyright 2012 @STKI 47 Do not remove source or attribution from any graphic or portion of graphic
  • Unstructured content management Source: AIIM Info360 Conference Liza Bodogin’s work Copyright 2012 @STKI 48 Do not remove source or attribution from any graphic or portion of graphic
  • Unstructured Content Liza Bodogin’s work Copyright 2012 @STKI Source: InformationWeek 2011 49 Do not remove source or attribution from any graphic or portion of graphic
  • Why isn’t ECM in the top priority?2010 VS 2011 num 2010 2011 1. 51% 51% 2. 35% 47% 3. 23% 35% 4. 28% 30% 5. 14% 28% 6. 15% 22% 7. 12% 16% 8. - 14% 9. - 7% 10. 3% 3% Source: InformationWeek 2011 11. 9% 3% Liza Bodogin’s work Copyright 2012 @STKI 50 Do not remove source or attribution from any graphic or portion of graphic
  • Internal Enterprise Content ManagementProviders in Israel (doesn’t include WCM) Product Israeli rep. Integrators EMC-Documentum EMC, NESS NESS, lixa IBM- Filenet IBM Israel Yael- IFN, Elad, Integrity Software Open Text Malam- Team, SAP Malam- Team, Advantech Autonomy HP, Xioma HP, Xioma SharePoint Microsoft Many ISVs.. Software Innovations (360⁰) Top Group – 3rd party tool for SPS Oracle Oracle Israel Integrity Software, Malam- taem Sharedocs Elad Elad Otzar Aman Otzar, Aman Ada system Artis Artis, Taldor, Malam-Team D2K Matrix Matrix Liza Bodogin’s work Copyright 2012 @STKI 51 Do not remove source or attribution from any graphic or portion of graphic
  • Israeli Market Positioning Q1 2012Enterprise Content Management Documentum IBM OpenText Local Support Oracle Microsoft High-End Player Mid-tier Autonomy Player Worldwide Artis Leader Sharedocs Otzar Market Presence Liza Bodogin’s work Copyright 2012 @STKI 52 Do not remove source or attribution from any graphic or portion of graphic
  • ECM (Enterprise Content Management) 2011- 1Q 2012Partial List of selected wins + (implementers) •Filenet- Isracard, Rafael, shikun vebinui, International Bank, Mapi. •Documentum-Israel Natural gas lines, Israel Corporation, Mekorot , Dan Transportation, SAAR – The Israeli government ECM tender •Open Text- Mahon Hatkanim (Malam-team), Lawyers office seligman (Malam-team) •Oracle- Elbit (Integrity), Partner. •Sharedocs- Reshon lezion Municipality, Bright Source, Playtech, Dalia Power energy, Obelis. •Otzar- Regba, Perrigo (ex Huggies), Harel Finance, Hahaklait, Aminah, Ickur, Shefa, Maks •Artis- Bank Jerusalem •SharePoint- Applied Materials (One1), Liza Bodogin’s work Copyright 2012 @STKI 53 Do not remove source or attribution from any graphic or portion of graphic
  • Problem #1: Filter failure Liza Bodogin’s work Copyright 2012 @STKI 54 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Search Liza Bodogin’s work Copyright 2012 @STKI 55 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Search benefits search helps to find information that is moreBetter matching relevant to their needsPeople matching search helps you to find experts. Time saved search saves time of companies Productivity search becomes effective and efficient Liza Bodogin’s work Copyright 2012 @STKI 56 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise SearchPlayers in Israel Product Rep/company in Other imple./ partners Israel Autonomy HP Xioma, Matrix, Elbit, Taldor Microsoft- FAST Microsoft Many ISVs GOOGLE- Enterprise Search Taldor Microsoft Enterprise Search Microsoft Many ISVs Search Lite Matrix Attivio Yael, Ness Yael, Ness OmniFind enterprise search IBM Oracle SES Oracle Israel Veracity Endeca Oracle Lucene – open source XRS 2001 *** Melingo-Morphology Melingo (Matrix) ***-Complementary *** Babylon- Information Retrieval One1 Enterprise Search products Liza Bodogin’s work Copyright 2012 @STKI 57 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Search- IsraelTrend  Autonomy  Microsoft- FAST  GOOGLE- Enterprise Search  Microsoft Enterprise Search  Search Lite  Attivio  OmniFind enterprise search  Oracle SES  Endeca – Oracle  Lucene – open source  XRS- 2001  *** Morphology - Melingo  *** Babylon- Information Retrieval Liza Bodogin’s work Copyright 2012 @STKI 58 Do not remove source or attribution from any graphic or portion of graphic
  • Other Types of Search  FaceBook Search- Gravee – A Social Search Engine with Personal Recommendations and Toolbar Greplin - a social search engine Wordnik - Definitions, example sentences and pronunciations  SerchTeam- Real time collaborative search engine Koders.com - a free public code search engine for open source code Voxalead-allows to search directly into multimedia content (audio and video). Duck Duck Go- Provides a clean interface together with a no- tracking privacy policy Liza Bodogin’s work Copyright 2012 @STKI 59 Do not remove source or attribution from any graphic or portion of graphic
  • Israeli Market Positioning Q1 2012Enterprise Search Vendor to Watch: Microsoft - FAST Endeca (acquired by Oracle) Attivio Google Enterprise Search Local Support Player Oracle SES Worldwide Leader Autonomy Omnifind Market Presence Liza Bodogin’s work Copyright 2012 @STKI 60 Do not remove source or attribution from any graphic or portion of graphic
  • Enterprise Search 2011- Q1 2012Partial List of selected wins + (implementers) •Oracle SES- Elbit. •FAST- Isracard ( Malam-taem), Bank Leumi ( Malam-taem), Harel Insurance (Eternity), Keter (Eternity), Bank Hapoalim (Eternity), Partner (One1), ECI (One1), Coca cola (One1), KD (One1), Nice (Bynet), Clalit (Matrix), Bitahon (Matrix) •Attivio- UBS, Barclays, Qualcomm, Motorola, AMD, Army. •Google- Panet (Taldor), Batei Din Rabbaniim (Taldor), Law Office (Taldor), Harmonic + AT&T (Taldor). Liza Bodogin’s work Copyright 2012 @STKI 61 Do not remove source or attribution from any graphic or portion of graphic
  • Complementary Enterprise Search products 1) NLP- Natural Language Processing 2) Enterprise Information Retrieval Liza Bodogin’s work Copyright 2012 @STKI 62 Do not remove source or attribution from any graphic or portion of graphic
  • Text Analytics usage • Brand monitoring • Listening to the network • Web tracking tools • Tools for tracking news sites Liza Bodogin’s work Copyright 2012 @STKI 63 Do not remove source or attribution from any graphic or portion of graphic
  • Marketing Technology AdoptionSocial Media Monitoring: ~30% currently do this. ~40% short or long term planning. Liza Bodogin’s work Copyright 2012 @STKI 64 Do not remove source or attribution from any graphic or portion of graphic
  • Special Purpose KM Apps. Company Product Example of Apps Bynet Nintex WF Top soft ActionBase Action Items/Decisions management Malam-Team, Generica Objects Management, KCS Regulations Oracle Inquira KnowledgeBase Taldor kapow Crawling Pilat, ONE1, Matarot QM7 Quality management tools Bynet Metalogix Archive manager Olive Olive Software E-Publishing, Content Intelligence Liza Bodogin’s work Copyright 2012 @STKI 65 Do not remove source or attribution from any graphic or portion of graphic
  • Special Purpose KM Apps. Company Product Example of Apps Kwizcom Kwizcom SharePoint scanning feature Malam-Team Kana KnowledgeBase Salesforce Service Cloud’s KM (based KnowledgeBase on acquisition) ExLibris ExLibris Management of Archives/ Libraries/ info Centers IDEA IDEA Management of Archives/ Libraries/ info Centers Business Solutions Talisma Knowledgebase IT Navigator Knova KnowledgeBase Mckit Linkware KnowledgeBase Blue Phoneix Lighthouse KnowledgeBase Liza Bodogin’s work Copyright 2012 @STKI 66 Do not remove source or attribution from any graphic or portion of graphic
  • IT KM Consultants- Partial List(Alphabetical order, not a ranking) • Byon- KM strategy & processes • Digidoc-Scanning processes planning • Ergo- KM consulting • Gait- document management • Itai stern- KM consulting • IT Solutions • Knowledge to go • Matrix- Strategy, Assimilation • Methoda • Netwise- KM UI • Yael- KM Strategy • Business Solutions • Know-edge (Yair Dambinsky)- KM consulting Liza Bodogin’s work Copyright 2012 @STKI 67 Do not remove source or attribution from any graphic or portion of graphic
  • Learning and integration tools Liza Bodogin’s work Copyright 2012 @STKI 68 Do not remove source or attribution from any graphic or portion of graphic
  • So what happens todayRequirements overload Today Multiple systems New systems Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 69
  • In conclusion… Implementation and training tools are under focus Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 70
  • Categories of Learning and integration tools LMS- Britannica, Oracle, Blossom, Moodle, EKP… Learning Development- Captivate, Composica, Articulate E-Learning- Kineo, Britannica.. EPSS- E-glue (Nice), Steeru, LEO, UPK, Composia (Nice). Learning environments- Portals, Community, Social learning Implementation measuring Tools - Timest Liza Bodogin’s work Copyright 2012 @STKI 71 Do not remove source or attribution from any graphic or portion of graphic
  • In which area is your organization usinglearning and integration tools? (multiple answers apply) 77% 31% LMS 69% ‫הטמעה בזמן אמת/ כלים המלווים‬ )EPSS( ‫תהליכים בפועל‬ 38% 0% Source: STKI Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 72
  • The need of one central learning system and automation oftraining process : Many systems Monitoring Employee training high content turnover Automation of training process Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 73
  • The organizational culture The main Combination of challenge is not online courses technological with Frontal training Organizations without learning culture are Untrained employees facing more difficulties will be blocked in implementation using systems Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 74
  • Additional challenges •Large organizations with wide national deployment •Choosing appropriate system to the need of the org •Expensive and long term commitment •Overuse of technical terms by IT •Management support •Generation gap Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 75
  • Possible Solutions Enterprise Portal Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 76
  • Possible Solutions- #2-EPSS DO IT Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 77
  • EPSS- Guide MeClick inside the box GUIDE ME Click inside the box Liza Bodogin’s work Copyright 2012 @STKI 78 Do not remove source or attribution from any graphic or portion of graphic
  • ROI- Learning and integration tools Does your organization measure the ROI generated by the new system? YES 43% 57% NO Source: STKI Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 79
  • Learning and integration tools -ROI How to measure the ROI generated by the new system? ‫בארגון קיים תהליך ממוכן‬ ‫למדידת ההצלחה של הכנסת‬ ‫מערכות חדשות‬ ‫מדידה נעשית כשנה לאחר‬ ‫הטמעת המערכת בעזרת‬ ‫סקרים‬ ‫אין מדידה‬ Source: STKI Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 80
  • Trends• Gamification- (Subject covered in Galit Fein’s presentation)• Video(Subject covered in shahar Geiger Maor’s presentation) Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 81
  • Trends- #1 -Gamification Source: Educational Insights Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 82
  • Enterprise Video Usage Liza Bodogin’s work Copyright 2012 @STKI Source: Business Video 83 Do not remove source or attribution from any graphic or portion of graphic
  • Trends- #2- Video Choose your next choice on-the-flyVideo evolves according to choices made http://blogs.wsj.com/speakeasy/2010/10/25/andy-grammers-keep-your-head-up-applies-choose-your- Liza Bodogin’s work Copyright 2012 @STKI 84 Do not remove source or attribution from any graphic or portion of graphic own-adventure-logic-to-music-videos/
  • Recommendations•Choosing appropriate system•Not to give preference to LMS only because you’re already using similar platform•Internal Marketing!!!•Think different! Don’t be afraid to experiment innovative tool! Liza Bodogin’s work Copyright 2012 @STKI Do not remove source or attribution from any graphic or portion of graphic 85
  • Thanks for your patience and hope you enjoyed Liza Bodogin’s work Copyright 2012 @STKI 86 Do not remove source or attribution from any graphic or portion of graphic
  • Scan Me to Your Contacts… Liza Bodogin’s work Copyright 2012 @STKI 87 Do not remove source or attribution from any graphic or portion of graphic