Framing the problem and architecting the solution (Where does IA fit in the design process?)

Slide 1: Where does IA fit in the design process? Framing the pro ble m and arc hite c ting the s o lutio n Livia La b a te C om c a s t Inte ra c tive Me dia F ind m e th ro ug h yo ur pre fe rre d We b 2.0 fa d a s livlab o r th ro ug h liv@livlab.c o m

Slide 2: Wh y de fine a proc e s s ? • De m a n d m a n a g e m e n t • P ortfolio m a n a g e m e n t • Ope ra tio n a l e ffic ie n c y • Qua lity s u s ta in a b ility • P e o p le ’s s a nity • Inn o va tin g with in b o un d a rie s

Slide 3: Th e toolb ox Architect the solution by Understand user needs modeling the user and business goals, by interaction with the exploring their product touch-points. dimensions and points of convergence. Explore the solutions Frame the problem Mo de ling Examples: • Task Analysis Examples: • Content Analysis Dis c o ve ry • User Research • Personas and Scenarios • Domain Research • Organization Systems • Industry Benchmarks • Classification Systems • Business Goals Assessment • Navigation Systems Validatio n • Interaction Modeling • Naming Conventions • Patterns and Guidelines Improve and adjust solutions through Examples: continued user feedback • Usability Testing and observation. Balance user ne eds and • Prototype Validation busine ss goals to • Heuristic Evaluations Assess level of success conceive solutions which • User Behavior Analysis enable positive experience s

Slide 4: Th e proc e s s fra m e work toda y Re que s ting Initiatio n Planning Exe c ution Clos ure E nvis ion Mode l De s ig n B uild De ploy s olution s olution s olution s olution s olution B us ine s s C a s e R e q uire m e nts S pe c ific a tions C ode Drop La unc h IA and Usability De ve lopment and Enginee ring Project Management De sign

Slide 5: Ta ke -a wa y 1. De fin in g a s u c c e s s fu l wo rk p ro c e s s re q u ire s c la rity o f inte n t. S e lf-a wa re ne s s is ke y. 3. IA s ta n d s o n its o wn le g s . Va lu e o f IA p ra c tic e is tra n s pa re n t - F ra m in g th e p rob le m a n d a rc h ite c tin g th e s olu tion . 4. S pe c ia liz a tio n (o f fun c tio n ) a n d C o lla b o ra tio n (a c ro s s wo rk a c tivitie s )

Slide 6: Ta ke -Awa y 1. De fin in g a s u c c e s s fu l wo rk p ro c e s s re q u ire s c la rity o f inte n t. S e lf-a wa re ne s s is ke y. 2. IA s ta n d s o n its o wn le g s . Va lu e o f IA p ra c tic e is tra n s pa re n t - F ra m in g th e p rob le m a n d a rc h ite c tin g th e s olu tion . 3. S pe c ia liz a tio n (o f fun c tio n ) a n d C o lla b o ra tio n (a c ro s s wo rk a c tivitie s )