Framing the problem and architecting the solution (Where does IA fit in the design process?)

Framing the problem and architecting the solution Livia Labate Comcast Interactive Media Find me through your preferred Web 2.0 fad as livlab or through [email_address] Where does IA fit in the design process?

Why define a process?
Demand management
Portfolio management
Operational efficiency
Quality sustainability
People’s sanity
Innovating within boundaries

The toolbox Validation Modeling Discovery Understand user needs and business goals, by exploring their dimensions and points of convergence. Frame the problem Architect the solution by modeling the user interaction with the product touch-points. Explore the solutions Improve and adjust solutions through continued user feedback and observation. Assess level of success
Examples:
User Research
Domain Research
Industry Benchmarks
Business Goals Assessment
Examples:
Task Analysis
Content Analysis
Personas and Scenarios
Organization Systems
Classification Systems
Navigation Systems
Interaction Modeling
Naming Conventions
Patterns and Guidelines
Examples:
Usability Testing
Prototype Validation
Heuristic Evaluations
User Behavior Analysis
Balance user needs and business goals to conceive solutions which enable positive experiences

The process framework today Initiation Planning Execution Closure Requesting Model solution Design solution Build solution Deploy solution Envision solution Requirements Specifications Code Drop Launch Business Case IA and Usability Project Management Design Development and Engineering

Take-away
Defining a successful work process requires clarity of intent. Self-awareness is key.
IA stands on its own legs. Value of IA practice is transparent - Framing the problem and architecting the solution.
Specialization (of function) and Collaboration (across work activities) complement each other.

Take-Away
Defining a successful work process requires clarity of intent. Self-awareness is key.
IA stands on its own legs. Value of IA practice is transparent - Framing the problem and architecting the solution.
Specialization (of function) and Collaboration (across work activities) complement each other.

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Framing the problem and architecting the solution (Where does IA fit in the design process?)

by Livia Labate

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