GETTING YOUR ACT TOGETHER AND KEEPING IT THAT WAY
Digital Governance
#MX14CONF LIVIA LABATE @LIVLAB	
  
MAKE THE
COMPLEX
CLEAR
See: Richard Saul Wurman, Information Anxiety 2
GOVERNANCE
IS CLARITY
+
CHANNEL
SOLUTIONS
ENABLING
PLATFORMS
Conductor Marin Alsop and the Baltimore Symphony Orchestra
EPISODIC
AMNESIA
DIGITAL
STEWARDSHIP
Yes, separating digital and non-digital is artificial.
Experiences take place with and without digital interactions.
Howeve...
DIGITAL
STEWARDSHIP
Governance is a way to
distribute decision-making
authority for strategy, policy,
and standards throughout
an organization...
STEPS TOWARDS
GOVERNACE
1.  Define your stewardship team
2.  Establish who is responsible for strategy
3.  Establish who is...
ACT
TOGETHER
Torre pendente di Pisa, Pisa, Italy
CHANGE
OVER
TIME
CLARITY
IS YOUR
IMPERATIVE1	
  
STEWARDSHIP
NOT
OWNERSHIP2	
  
IT DOESN’T
MATTER HOW
OTHERS DO IT3	
  
NEVER
START
FROM ZERO4	
  
AUTHORITY IS
EMPOWERMENT
IS AUTHORITY5	
  
BEING A
GOVERNANCE
CHAMPION
IS EXHAUSTING6	
  
MOMENTUM
IS NEVER
TAKING IT
FOR GRANTED7	
  
LONG-TERM
VALUE
IS NOT A
LEAP OF FAITH8	
  
DON’T FIGHT
REALITY
Keep in touch: @livlab, livia.labate@gmail.com
Thank you!
Digital Governance: Getting Your Act Together and Keeping it That Way
Digital Governance: Getting Your Act Together and Keeping it That Way
Digital Governance: Getting Your Act Together and Keeping it That Way
Digital Governance: Getting Your Act Together and Keeping it That Way
Digital Governance: Getting Your Act Together and Keeping it That Way
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Digital Governance: Getting Your Act Together and Keeping it That Way

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As organizations pursue growth strategies by expanding their reach and making themselves more relevant through digital experiences, greater complexity and coordination become challenges to offering a cohesive service to users. Effective and sustainable delivery relies on a governance framework that is flexible and reliable; a true platform for sustainable growth.

A model that addresses the intersection of strategy, standards, teams and policies, offers a deceivingly simple plan with a tangible execution challenge: how do you rally everyone around the same vision and principles at one point in time and ensure that it will live on as the org changes?

This session focuses on overcoming barriers to short and long-term success through governance and stewardship, and how the day-to-day actions are as essential as “the big plan” as orgs strive to accomplish more.

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Transcript of "Digital Governance: Getting Your Act Together and Keeping it That Way"

  1. 1. GETTING YOUR ACT TOGETHER AND KEEPING IT THAT WAY Digital Governance #MX14CONF LIVIA LABATE @LIVLAB  
  2. 2. MAKE THE COMPLEX CLEAR See: Richard Saul Wurman, Information Anxiety 2
  3. 3. GOVERNANCE IS CLARITY
  4. 4. + CHANNEL SOLUTIONS ENABLING PLATFORMS
  5. 5. Conductor Marin Alsop and the Baltimore Symphony Orchestra
  6. 6. EPISODIC AMNESIA
  7. 7. DIGITAL STEWARDSHIP
  8. 8. Yes, separating digital and non-digital is artificial. Experiences take place with and without digital interactions. However, digital interactions are hard to avoid in a world of almost ubiquitous tech. By talking about digital touchpoints to discuss governance we pretty much cover the ecosystem. In most cases. Side effects may vary. Caveat Audiens
  9. 9. DIGITAL STEWARDSHIP
  10. 10. Governance is a way to distribute decision-making authority for strategy, policy, and standards throughout an organization. — Lisa Welchman
  11. 11. STEPS TOWARDS GOVERNACE 1.  Define your stewardship team 2.  Establish who is responsible for strategy 3.  Establish who is responsible for policy 4.  Establish who is responsible for standards
  12. 12. ACT TOGETHER
  13. 13. Torre pendente di Pisa, Pisa, Italy
  14. 14. CHANGE OVER TIME
  15. 15. CLARITY IS YOUR IMPERATIVE1  
  16. 16. STEWARDSHIP NOT OWNERSHIP2  
  17. 17. IT DOESN’T MATTER HOW OTHERS DO IT3  
  18. 18. NEVER START FROM ZERO4  
  19. 19. AUTHORITY IS EMPOWERMENT IS AUTHORITY5  
  20. 20. BEING A GOVERNANCE CHAMPION IS EXHAUSTING6  
  21. 21. MOMENTUM IS NEVER TAKING IT FOR GRANTED7  
  22. 22. LONG-TERM VALUE IS NOT A LEAP OF FAITH8  
  23. 23. DON’T FIGHT REALITY
  24. 24. Keep in touch: @livlab, livia.labate@gmail.com Thank you!
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