Improve Business values by IT

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Improve Business values and efficiency by IT - Liven Varghese

IT showcase China - 2013

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Improve Business values by IT

  1. 1. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 1Improve business values andefficiency by ITLiven VargheseIT Director , SgT Groupwww.sgtgroup.netYour ProductQuality & SafetyAssured.
  2. 2. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 2Improve business values and efficiency by IT Cost and investment center Don’t know business Biggest bottle neck of company Speak only technical language Sacrificing department Support centerWhat does IT means to executives?
  3. 3. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 3Important issue for IT Heads71625245400 10 20 30 40 50 60 70 80CEO/CFO demanding better ways to demonstrate valueFind it difficult to calculate ROIExecutives "skeptical" of ROI from ITMetrics dont adequately capture business valueDo not measure business value from IT investments% of respondentsImprove business values and efficiency by ITSource : IVI
  4. 4. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 4How we measure business values? Revenue Profit margin Market share Return on investment Shareholder value Organization efficiency Quality Customer satisfaction Market penetration Employee retentionFinancial OperationalImprove business values and efficiency by IT
  5. 5. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 5 Revenue Profit margin Market share Return on investment Shareholder value Organization efficiency Quality Customer satisfaction Market penetration Employee retentionFinancial Operational Re defining ITImprove business values and efficiency by ITHow IT can improve business value?
  6. 6. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 6Re defining IT = Aligning IT with business IT is the foundation for doing business Minimize / close the gap between business expects and what ITdelivers IT - business value enabler IT – powerful catalyst for change in business Service provider with partnership management“ Information technology and business are becoming inextricably interwoven. I dont think anybody can talk meaningfully about onewithout the talking about the other.”- Bill GatesBusiness-IT alignment is a dynamic state in which a business organization is able to useinformation technology (IT) effectively to achieve business objectives - typically improvedfinancial performance or marketplace competitiveness.BusinessITDRIVESENABLESAlignmentImprove business values and efficiency by IT
  7. 7. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 7Re defining IT = Aligning IT with businessAlignment processAligning peopleAlignment flavorsUnderstand the businessImprove business values and efficiency by IT
  8. 8. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 8Re defining IT = Aligning IT with businessAlignment process Business process – formal and informal Acknowledge the culture Awareness of your future business Business managers communicationAligning peopleAlignment flavorsUnderstand the businessImprove business values and efficiency by IT
  9. 9. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 9Re defining IT = Aligning IT with businessStrategic alignment Determine IT value imperatives Technology empowering business strategies “Can do “ versus what it “might do” Matching – Organization capabilities , opportunities, risks, goals Enhance the awareness of IT values Operational –to - StrategicAligning peopleAlignment flavorsUnderstand the businessInfrastructure alignment Reliability , performance ,security Partnership management – best sourcing strategies IT process frameworks , performance metrics, SLA’s IT estate and discover the value chainsAlignment processImprove business values and efficiency by IT
  10. 10. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 10Re defining IT = Aligning IT with businessAlignment process Critical factor in alignment Involvement of right peoples Domain knowledge ITleadership Different set of skills andcompetence. Communication Execution of alignment agendaAligning peopleAlignment essenceUnderstand the businessImprove business values and efficiency by IT
  11. 11. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 11 Revenue Profit margin Market share Return on investment Shareholder value Organization efficiency Quality Customer satisfaction Market penetration Employee retentionFinancial Operational Re defining IT Business transformation by ITImprove business values and efficiency by ITHow IT can improve business value?
  12. 12. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 12IT enabled Business transformation = IT Business integrationBusiness transformation into value level by 3 “I”‘s.Improvement Informative InnovativeImprove business values and efficiency by IT
  13. 13. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 13IT Business integrationInvolvement of IT into other business function areas.IT Business process improvement and Optimization –automation , standardization , model ofvisualization, Competitive advantage Employee efficiency & smoother transition Quantify the returns – reflects cost (ROI) ImprovementImprove business values and efficiency by ITCostsRiskCustomer ComplaintsManual effortsRedundancyProcess ConflictEmployee Stress“ IT is a value driven center”
  14. 14. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 14 Informative Power of Business analytics - technology + information Big Data – megatrend in transforming business Power of IT in business analysis , digital marketing Leads to Smart Organization Leverage data more on supply chain than a warehouse Data scientist – comes from ITImprove business values and efficiency by ITIT Business integrationInformationTechnologyBusiness analyticsPerformance indicatorsActionable insightsBusiness planningOpportunitiesBusiness Intelligence(What’s has happened)Forecasting(What will happen)Prediction(What could happen)Optimization(What’s the best path)Increasing Business ValueTypes of Business AnalyticsMake the transition from Support partner to Strategic partner
  15. 15. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 15 Innovation is not based on technology nor invention Applying correct technology and adapt mega trends Globalization & Mobility Develop and execute end – to –end innovation process Drive the creation and management of innovation process Execute the innovation processOngoingoperationsResults AssessmentStrategicchallengeIdeas Innovation funnel Value InnovativeImprove business values and efficiency by ITIT Business integration“More strategic “ – “ add value” - be an innovative unit in business
  16. 16. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 16 Business value enabler – aligning IT with business Transform IT from support partner to strategic partner IT be a value driven center Role of IT heads in driving business strategy. IT leaders – trusted business leader Customer – obsessed IT organization Utilization of trends and technology – be an innovative unit in business Agility , flexibility , optimization – stay competitive Turn crisis to opportunity and bring values to businessImprove business values and efficiency by ITIT - Key partner in BusinessIT – “ largest single influence on organizational architecture and design”
  17. 17. Your Product Quality and Safety. Assured. 2013 SgT Group. All Rights Reserved. 17Your Product Quality and Safety. Assured.www.sgtgroup.netMail : liven.varghese@sgtgroup.netwww.livenvarghese.comMail : liven.varghese@gmail.comFollow me :

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