Your SlideShare is downloading. ×
0
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Progressing with LiveChat, part 1 - Founding your growth
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Progressing with LiveChat, part 1 - Founding your growth

1,358

Published on

This webinar, part 1 of our Progressing with LiveChat series, shows how to use out of the box functionality to its full potential. …

This webinar, part 1 of our Progressing with LiveChat series, shows how to use out of the box functionality to its full potential.

The following topics were discussed during the webinar:

Installation principles
What visitors and agents get
Description of available features

Read more and check out the answers from the Q&A session: livechatinc.com/webinars/progressing-with-livechat-founding-your-growth/

Published in: Technology, Design
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,358
On Slideshare
0
From Embeds
0
Number of Embeds
8
Actions
Shares
0
Downloads
17
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Progressing with LiveChat Founding your growth 12 September 2013 W E B I N A R
  • 2. Blaze Head of Support Host
  • 3. 01. Installation 02. What your visitors get 03. What you get 04. What else is there? 05. Questions & Answers Agenda
  • 4. 01Installation
  • 5. LiveChat code Chat window will appear on that page your.website.comyour.website.com </LiveChat code> Paste the code into the pages’ HTML
  • 6. Chat window will appear on that site your.page.comyour.page.com LiveChat plugin Use a plugin for CMS and eCommerce ...or LiveChat plugin ...and many others
  • 7. 02What your visitors get
  • 8. From visitor’s perspective 1. Click to chat 2. Fill out survey (optional) 3. Chat your.website.com your.website.comyour.website.com
  • 9. Chat window rating e-mail transcript your.website.com chat area
  • 10. Chat window types Embedded window Pop-up window (chat button) your.website.com your.website.com
  • 11. Chat window customization Themes Languages (custom CSS support)
  • 12. Eye-catchers Chat window customization
  • 13. Automated greetings Chat window automations
  • 14. After-hours Chat window automations
  • 15. 03What you get
  • 16. Visitor insights visitor lists chat button visitor’s info
  • 17. Chats visitor circles visitor’s info chat window
  • 18. Visitor circles Active visitor who has just sent or received a message. A visitor who hasn't received a response in a while and needs your immediate attention. Inactive visitor that either left the chat or hasn't responded for a longer period of time. Maciej SerafinowiczLucy FrankJames Moore
  • 19. Chat window canned responses pre-chat survey history chat tools
  • 20. 04What else is there?
  • 21. Reports
  • 22. Daily summary
  • 23. Integrations Webhooks Tailoring event Other services Custom callbacks = New Possibilities = In-house automation
  • 24. LiveChat apps Desktop apps Windows & MacOS Mobile apps Android & iOS
  • 25. 05Questions & Answers
  • 26. Thank you! This webinar will be published on www.livechatinc.com/webinars/ We will include all the answers from today's Q&A session

×