The Learning Organization - MoDev
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The Learning Organization - MoDev

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Organizational Learning!

Organizational Learning!
Nash Equilibriums!
Pareto Inefficiencies!
Oh My!

reprising themes I want everyone to understand and apply to to building the future

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The Learning Organization - MoDev Presentation Transcript

  • 1. The Learning Organization Andrew Clay Shafer GoMoDev Thursday, December 12, 13
  • 2. perfunctory introduction Thursday, December 12, 13
  • 3. @littleidea Thursday, December 12, 13
  • 4. disclaimer a school of thought Thursday, December 12, 13
  • 5. buckle up keep your arms and legs inside the ride at all times http://www.flickr.com/photos/spatch/4630771984/ Thursday, December 12, 13
  • 6. forward Thursday, December 12, 13
  • 7. software is eating the world Thursday, December 12, 13
  • 8. mobile is eating the world Thursday, December 12, 13
  • 9. cloud is eating the world Thursday, December 12, 13
  • 10. Thursday, December 12, 13
  • 11. you are either building a software business... Thursday, December 12, 13
  • 12. you are either building a software business... or you will be losing to someone who is... Thursday, December 12, 13
  • 13. Thursday, December 12, 13
  • 14. Section I The game has changed Thursday, December 12, 13
  • 15. never thought of myself as a developer Thursday, December 12, 13
  • 16. though I was paid to develop Thursday, December 12, 13
  • 17. never thought of myself as a manager Thursday, December 12, 13
  • 18. though I was paid to manage Thursday, December 12, 13
  • 19. I did whatever I could for companies Thursday, December 12, 13
  • 20. at the level I was empowered Thursday, December 12, 13
  • 21. I want to win Thursday, December 12, 13
  • 22. Thursday, December 12, 13
  • 23. I am fascinated with the dynamics of performance Thursday, December 12, 13
  • 24. fascinated with the dynamics of high performing organizations Thursday, December 12, 13
  • 25. fascinated with the psychology and behavior of high performing individuals Thursday, December 12, 13
  • 26. what is a master? Thursday, December 12, 13
  • 27. a master Thursday, December 12, 13
  • 28. mentally and physically unprepared for reality Thursday, December 12, 13 real talk
  • 29. the game had changed Thursday, December 12, 13
  • 30. In the 1960s, GM averaged a 48.3% share of the U.S. car and truck market Thursday, December 12, 13
  • 31. the game had changed real talk Thursday, December 12, 13
  • 32. Thursday, December 12, 13
  • 33. It is not necessary to change. Thursday, December 12, 13
  • 34. It is not necessary to change. Survival is not mandatory. Thursday, December 12, 13
  • 35. It is not necessary to change. Survival is not mandatory. - W. Edwards Deming Thursday, December 12, 13
  • 36. Gratuitous Diversion I game theory Thursday, December 12, 13
  • 37. the game has changed? what does that mean? Thursday, December 12, 13
  • 38. the payoffs for a given strategy has changed Thursday, December 12, 13
  • 39. Game Theory the study of mathematical models of conflict and cooperation between intelligent rational decisions makers Thursday, December 12, 13
  • 40. Rational choosing to maximize a utility function Thursday, December 12, 13
  • 41. Nash Equilibrium no players have anything to gain by changing only their own strategy unilaterally. Thursday, December 12, 13
  • 42. Pareto Efficiency an allocation of resources in which it is impossible to make any one individual better off without making at least one individual worse off Thursday, December 12, 13
  • 43. Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off Thursday, December 12, 13
  • 44. Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off but no one will change their strategy Thursday, December 12, 13
  • 45. Pareto Inefficient Nash Equilibrium until the game changes Thursday, December 12, 13
  • 46. Pareto Inefficient Nash Equilibrium what are you trying to maximize? what are the payoffs for a given strategy? Thursday, December 12, 13
  • 47. jump to the conclusion Thursday, December 12, 13
  • 48. Thursday, December 12, 13
  • 49. you are either building a learning organization... Thursday, December 12, 13
  • 50. you are either building a learning organization... or you will be losing to someone who is... Thursday, December 12, 13
  • 51. Organizational Learning Culture's Influence on Job Satisfaction, Organizational Commitment, and Turnover Intention among R&D Professionals in Taiwan during an Economic Downturn Hsiu-Yen Hsu IN PARTIAL FUFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY Thursday, December 12, 13
  • 52. how many put as much effort into designing their communications as they do their applications and systems? Thursday, December 12, 13
  • 53. we are in the middle of inventing our culture. --Patty McCord http://www.youtube.com/watch?v=o3e1lnixKBM Thursday, December 12, 13
  • 54. Conway’s Law organizations which design systems... are constrained to produce designs which are copies of the communication structures of these organizations Thursday, December 12, 13
  • 55. Conway’s It’s not just a good idea... it’s the law Thursday, December 12, 13
  • 56. Thursday, December 12, 13
  • 57. Section II the makings of the learnings Thursday, December 12, 13
  • 58. I’ve seen a lot. Thursday, December 12, 13
  • 59. And I’ve paid attention. Thursday, December 12, 13
  • 60. I’ve seen a good bit... Thursday, December 12, 13
  • 61. applications I’ve seen a good bit... Thursday, December 12, 13
  • 62. applications infrastructures I’ve seen a good bit... Thursday, December 12, 13
  • 63. agile applications infrastructures I’ve seen a good bit... Thursday, December 12, 13
  • 64. agile applications infrastructures I’ve seen a good bit... devops Thursday, December 12, 13
  • 65. agile applications infrastructures I’ve seen a good bit... devops Thursday, December 12, 13 cultures
  • 66. agile applications infrastructures I’ve seen a good bit... devops success Thursday, December 12, 13 cultures
  • 67. agile applications infrastructures I’ve seen a good bit... devops success Thursday, December 12, 13 cultures failure
  • 68. Is there a pattern? Thursday, December 12, 13
  • 69. Auspicious Learning? Thursday, December 12, 13
  • 70. Success and Failure is highly correlated with the degree of ‘Organizational Learning’ Thursday, December 12, 13
  • 71. 7 dimensions of Organizational Learning Thursday, December 12, 13
  • 72. 7 dimensions of Organizational Learning • continuous learning • inquiry and dialog • team learning • empowerment • embedded system • system connection • strategic leadership Thursday, December 12, 13
  • 73. continuous learning represents an organization’s effort to create continuous learning opportunities for ALL of its members Thursday, December 12, 13
  • 74. inquiry and dialog an organization’s effort in creating a culture of questioning, feedback, and experimentation Thursday, December 12, 13
  • 75. team learning spirit of collaboration and the collaborative skills that undergird the effective use of teams Thursday, December 12, 13
  • 76. empowerment encourage feedback and action to address the gap between the current status and the vision regardless of rank Thursday, December 12, 13
  • 77. embedded system establish systems to capture and share learning Thursday, December 12, 13
  • 78. system connection actions to connect the organization to its internal and external environment Thursday, December 12, 13
  • 79. strategic leadership the extent to which leaders act strategically using learning to create change Thursday, December 12, 13
  • 80. how would we measure these dimensions? Thursday, December 12, 13
  • 81. Funny you should ask... Thursday, December 12, 13
  • 82. Behold! dimensions of the learning organization questionnaire (DLOQ) Watkins and Marsick Thursday, December 12, 13
  • 83. In my organization? form of questions Thursday, December 12, 13
  • 84. In my organization, people openly discuss mistakes in order to learn from them Thursday, December 12, 13
  • 85. In my organization, people identify skills they need for future work tasks Thursday, December 12, 13
  • 86. In my organization, people are encouraged to ask “why” regardless of rank Thursday, December 12, 13
  • 87. In my organization, groups focus both on the group’s task and on how well the group is working Thursday, December 12, 13
  • 88. My organization builds alignment of visions across different levels and work groups Thursday, December 12, 13
  • 89. how powerful would it be if those weren’t questions? Thursday, December 12, 13
  • 90. In my organization! form of statements Thursday, December 12, 13
  • 91. and not just is words and spirit but deliberately incentivized Thursday, December 12, 13
  • 92. and not just is words and spirit but deliberately incentivized if they are not incentivized, they won’t be real Thursday, December 12, 13
  • 93. The real company values, as opposed to the nice sounding values, are shown by who gets rewarded, promoted, or let go. --Patty McCord Thursday, December 12, 13
  • 94. Thursday, December 12, 13
  • 95. Three Stone Cutters Thursday, December 12, 13
  • 96. Three Stone Cutters “I’m paid to cut stones” Thursday, December 12, 13
  • 97. Three Stone Cutters “I’m paid to cut stones” “I use special techniques to shape stones in an exceptional way, here let me show you” Thursday, December 12, 13
  • 98. Thursday, December 12, 13
  • 99. I build cathedrals Thursday, December 12, 13
  • 100. Section III so now what Thursday, December 12, 13
  • 101. lean startup OODA all methods are predicated on ‘learning’ Agile Thursday, December 12, 13 PDCA
  • 102. ‘inspect and adapt’ is the secret sauce Thursday, December 12, 13
  • 103. learning cannot be something that happens outside of the process learning is the point of the process Thursday, December 12, 13
  • 104. continuous learning Thursday, December 12, 13
  • 105. the hard way or the easy way Thursday, December 12, 13
  • 106. The object isn’t to make great software, it’s to be in that wonderful state which makes great software inevitable Robert Henri paraphrased rt @mattetti Thursday, December 12, 13
  • 107. don’t worry if you are ‘working’ Thursday, December 12, 13
  • 108. worry if you are ‘learning’ Thursday, December 12, 13
  • 109. worry if you are ‘winning’ Thursday, December 12, 13
  • 110. Thursday, December 12, 13
  • 111. epilogue Thursday, December 12, 13
  • 112. this is an amazing time Thursday, December 12, 13
  • 113. ‘software is eating the world’ Thursday, December 12, 13
  • 114. Thursday, December 12, 13
  • 115. you are either building a software business... Thursday, December 12, 13
  • 116. you are either building a software business... or you will be losing to someone who is... Thursday, December 12, 13
  • 117. this has become obvious Thursday, December 12, 13
  • 118. Thursday, December 12, 13
  • 119. you are either building a learning organization... Thursday, December 12, 13
  • 120. you are either building a learning organization... or you will be losing to someone who is... Thursday, December 12, 13
  • 121. Thursday, December 12, 13
  • 122. I build the future Thursday, December 12, 13
  • 123. build the future Thursday, December 12, 13
  • 124. the game has changed Thursday, December 12, 13
  • 125. come at me @littleidea acs@parvuscaptus.com Thursday, December 12, 13
  • 126. Resources • Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM • dimensions of the learning organization questionnaire (DLOQ) - http://www.partnersforlearning.com/questions2.asp • Maverick - the worlds most unusual workplace - http://en.wikipedia.org/wiki/Maverick_(book) • The Fifth Discipline - The Art and Practice of the Learning Organization - http://en.wikipedia.org/wiki/The_Fifth_Discipline • Organizational Learning Culture's Influence on Job Satisfaction... - http://conservancy.umn.edu/bitstream/53624/1/Hsu_umn_0130E_10474.pdf • Yang, B. (2003). Identifying valid and reliable measures for dimensions of a learning culture. Advances in Developing Human Resources • Fred Ettish - http://www.youtube.com/watch?v=Z5maknndsas • the lessons of vasa http://faculty.up.edu/lulay/failure/vasacasestudy.pdf • Gossamer Condor Thursday, December 12, 13
  • 127. Thursday, December 12, 13