The Learning Organization - MoDev
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The Learning Organization - MoDev

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Organizational Learning!

Organizational Learning!
Nash Equilibriums!
Pareto Inefficiencies!
Oh My!

reprising themes I want everyone to understand and apply to to building the future

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The Learning Organization - MoDev The Learning Organization - MoDev Presentation Transcript

  • The Learning Organization Andrew Clay Shafer GoMoDev Thursday, December 12, 13
  • perfunctory introduction Thursday, December 12, 13
  • @littleidea Thursday, December 12, 13
  • disclaimer a school of thought Thursday, December 12, 13
  • buckle up keep your arms and legs inside the ride at all times http://www.flickr.com/photos/spatch/4630771984/ Thursday, December 12, 13
  • forward Thursday, December 12, 13
  • software is eating the world Thursday, December 12, 13
  • mobile is eating the world Thursday, December 12, 13
  • cloud is eating the world Thursday, December 12, 13
  • Thursday, December 12, 13
  • you are either building a software business... Thursday, December 12, 13
  • you are either building a software business... or you will be losing to someone who is... Thursday, December 12, 13
  • Thursday, December 12, 13
  • Section I The game has changed Thursday, December 12, 13
  • never thought of myself as a developer Thursday, December 12, 13
  • though I was paid to develop Thursday, December 12, 13
  • never thought of myself as a manager Thursday, December 12, 13
  • though I was paid to manage Thursday, December 12, 13
  • I did whatever I could for companies Thursday, December 12, 13
  • at the level I was empowered Thursday, December 12, 13
  • I want to win Thursday, December 12, 13
  • Thursday, December 12, 13
  • I am fascinated with the dynamics of performance Thursday, December 12, 13
  • fascinated with the dynamics of high performing organizations Thursday, December 12, 13
  • fascinated with the psychology and behavior of high performing individuals Thursday, December 12, 13
  • what is a master? Thursday, December 12, 13
  • a master Thursday, December 12, 13
  • mentally and physically unprepared for reality Thursday, December 12, 13 real talk
  • the game had changed Thursday, December 12, 13
  • In the 1960s, GM averaged a 48.3% share of the U.S. car and truck market Thursday, December 12, 13
  • the game had changed real talk Thursday, December 12, 13
  • Thursday, December 12, 13
  • It is not necessary to change. Thursday, December 12, 13
  • It is not necessary to change. Survival is not mandatory. Thursday, December 12, 13
  • It is not necessary to change. Survival is not mandatory. - W. Edwards Deming Thursday, December 12, 13
  • Gratuitous Diversion I game theory Thursday, December 12, 13
  • the game has changed? what does that mean? Thursday, December 12, 13
  • the payoffs for a given strategy has changed Thursday, December 12, 13
  • Game Theory the study of mathematical models of conflict and cooperation between intelligent rational decisions makers Thursday, December 12, 13
  • Rational choosing to maximize a utility function Thursday, December 12, 13
  • Nash Equilibrium no players have anything to gain by changing only their own strategy unilaterally. Thursday, December 12, 13
  • Pareto Efficiency an allocation of resources in which it is impossible to make any one individual better off without making at least one individual worse off Thursday, December 12, 13
  • Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off Thursday, December 12, 13
  • Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off but no one will change their strategy Thursday, December 12, 13
  • Pareto Inefficient Nash Equilibrium until the game changes Thursday, December 12, 13
  • Pareto Inefficient Nash Equilibrium what are you trying to maximize? what are the payoffs for a given strategy? Thursday, December 12, 13
  • jump to the conclusion Thursday, December 12, 13
  • Thursday, December 12, 13
  • you are either building a learning organization... Thursday, December 12, 13
  • you are either building a learning organization... or you will be losing to someone who is... Thursday, December 12, 13
  • Organizational Learning Culture's Influence on Job Satisfaction, Organizational Commitment, and Turnover Intention among R&D Professionals in Taiwan during an Economic Downturn Hsiu-Yen Hsu IN PARTIAL FUFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY Thursday, December 12, 13
  • how many put as much effort into designing their communications as they do their applications and systems? Thursday, December 12, 13
  • we are in the middle of inventing our culture. --Patty McCord http://www.youtube.com/watch?v=o3e1lnixKBM Thursday, December 12, 13
  • Conway’s Law organizations which design systems... are constrained to produce designs which are copies of the communication structures of these organizations Thursday, December 12, 13
  • Conway’s It’s not just a good idea... it’s the law Thursday, December 12, 13
  • Thursday, December 12, 13
  • Section II the makings of the learnings Thursday, December 12, 13
  • I’ve seen a lot. Thursday, December 12, 13
  • And I’ve paid attention. Thursday, December 12, 13
  • I’ve seen a good bit... Thursday, December 12, 13
  • applications I’ve seen a good bit... Thursday, December 12, 13
  • applications infrastructures I’ve seen a good bit... Thursday, December 12, 13
  • agile applications infrastructures I’ve seen a good bit... Thursday, December 12, 13
  • agile applications infrastructures I’ve seen a good bit... devops Thursday, December 12, 13
  • agile applications infrastructures I’ve seen a good bit... devops Thursday, December 12, 13 cultures
  • agile applications infrastructures I’ve seen a good bit... devops success Thursday, December 12, 13 cultures
  • agile applications infrastructures I’ve seen a good bit... devops success Thursday, December 12, 13 cultures failure
  • Is there a pattern? Thursday, December 12, 13
  • Auspicious Learning? Thursday, December 12, 13
  • Success and Failure is highly correlated with the degree of ‘Organizational Learning’ Thursday, December 12, 13
  • 7 dimensions of Organizational Learning Thursday, December 12, 13
  • 7 dimensions of Organizational Learning • continuous learning • inquiry and dialog • team learning • empowerment • embedded system • system connection • strategic leadership Thursday, December 12, 13
  • continuous learning represents an organization’s effort to create continuous learning opportunities for ALL of its members Thursday, December 12, 13
  • inquiry and dialog an organization’s effort in creating a culture of questioning, feedback, and experimentation Thursday, December 12, 13
  • team learning spirit of collaboration and the collaborative skills that undergird the effective use of teams Thursday, December 12, 13
  • empowerment encourage feedback and action to address the gap between the current status and the vision regardless of rank Thursday, December 12, 13
  • embedded system establish systems to capture and share learning Thursday, December 12, 13
  • system connection actions to connect the organization to its internal and external environment Thursday, December 12, 13
  • strategic leadership the extent to which leaders act strategically using learning to create change Thursday, December 12, 13
  • how would we measure these dimensions? Thursday, December 12, 13
  • Funny you should ask... Thursday, December 12, 13
  • Behold! dimensions of the learning organization questionnaire (DLOQ) Watkins and Marsick Thursday, December 12, 13
  • In my organization? form of questions Thursday, December 12, 13
  • In my organization, people openly discuss mistakes in order to learn from them Thursday, December 12, 13
  • In my organization, people identify skills they need for future work tasks Thursday, December 12, 13
  • In my organization, people are encouraged to ask “why” regardless of rank Thursday, December 12, 13
  • In my organization, groups focus both on the group’s task and on how well the group is working Thursday, December 12, 13
  • My organization builds alignment of visions across different levels and work groups Thursday, December 12, 13
  • how powerful would it be if those weren’t questions? Thursday, December 12, 13
  • In my organization! form of statements Thursday, December 12, 13
  • and not just is words and spirit but deliberately incentivized Thursday, December 12, 13
  • and not just is words and spirit but deliberately incentivized if they are not incentivized, they won’t be real Thursday, December 12, 13
  • The real company values, as opposed to the nice sounding values, are shown by who gets rewarded, promoted, or let go. --Patty McCord Thursday, December 12, 13
  • Thursday, December 12, 13
  • Three Stone Cutters Thursday, December 12, 13
  • Three Stone Cutters “I’m paid to cut stones” Thursday, December 12, 13
  • Three Stone Cutters “I’m paid to cut stones” “I use special techniques to shape stones in an exceptional way, here let me show you” Thursday, December 12, 13
  • Thursday, December 12, 13
  • I build cathedrals Thursday, December 12, 13
  • Section III so now what Thursday, December 12, 13
  • lean startup OODA all methods are predicated on ‘learning’ Agile Thursday, December 12, 13 PDCA
  • ‘inspect and adapt’ is the secret sauce Thursday, December 12, 13
  • learning cannot be something that happens outside of the process learning is the point of the process Thursday, December 12, 13
  • continuous learning Thursday, December 12, 13
  • the hard way or the easy way Thursday, December 12, 13
  • The object isn’t to make great software, it’s to be in that wonderful state which makes great software inevitable Robert Henri paraphrased rt @mattetti Thursday, December 12, 13
  • don’t worry if you are ‘working’ Thursday, December 12, 13
  • worry if you are ‘learning’ Thursday, December 12, 13
  • worry if you are ‘winning’ Thursday, December 12, 13
  • Thursday, December 12, 13
  • epilogue Thursday, December 12, 13
  • this is an amazing time Thursday, December 12, 13
  • ‘software is eating the world’ Thursday, December 12, 13
  • Thursday, December 12, 13
  • you are either building a software business... Thursday, December 12, 13
  • you are either building a software business... or you will be losing to someone who is... Thursday, December 12, 13
  • this has become obvious Thursday, December 12, 13
  • Thursday, December 12, 13
  • you are either building a learning organization... Thursday, December 12, 13
  • you are either building a learning organization... or you will be losing to someone who is... Thursday, December 12, 13
  • Thursday, December 12, 13
  • I build the future Thursday, December 12, 13
  • build the future Thursday, December 12, 13
  • the game has changed Thursday, December 12, 13
  • come at me @littleidea acs@parvuscaptus.com Thursday, December 12, 13
  • Resources • Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM • dimensions of the learning organization questionnaire (DLOQ) - http://www.partnersforlearning.com/questions2.asp • Maverick - the worlds most unusual workplace - http://en.wikipedia.org/wiki/Maverick_(book) • The Fifth Discipline - The Art and Practice of the Learning Organization - http://en.wikipedia.org/wiki/The_Fifth_Discipline • Organizational Learning Culture's Influence on Job Satisfaction... - http://conservancy.umn.edu/bitstream/53624/1/Hsu_umn_0130E_10474.pdf • Yang, B. (2003). Identifying valid and reliable measures for dimensions of a learning culture. Advances in Developing Human Resources • Fred Ettish - http://www.youtube.com/watch?v=Z5maknndsas • the lessons of vasa http://faculty.up.edu/lulay/failure/vasacasestudy.pdf • Gossamer Condor Thursday, December 12, 13
  • Thursday, December 12, 13