CHANGE MANAGEMENT	
   PROJECT




                 A SCIENTIFIC CLASSIFICATION
   DATE                           CLIENT
  ...
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Andrew Clay
                Shafer




Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Change Management?



Wednesday, June 23, 2010
Change Management?



Wednesday, June 23, 2010
Dunning-
            Kruger
            We Don’t Know What
            We Don’t Know




Wednesday, June 23, 2010
We Prefer
            Confidence



                           DON MOORE
Wednesday, June 23, 2010
We Prefer
            Confidence
            over expertise...




                                DON MOORE
Wednesday, Jun...
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Why?



Wednesday, June 23, 2010
Why?


              HOW MANY TIMES HAVE YOU CONFIDENTLY DEPLOYED A DISASTER?

Wednesday, June 23, 2010
Premise:
                 Everyone is working to
                 enable value creation for
                 a business


...
Premise:
                 Everyone is working to
                 enable value creation for
                 a business


...
If you don’t understand
           what creates value for your
           organization, how good can
           you be at ...
If you don’t understand
           what creates value for your
           organization, how good can
           you be at ...
Definitions:
                           CHANGE MANAGEMENT
                      IS A STRUCTURED APPROACH TO TRANSITIONING
 ...
Definitions:
                           CHANGE MANAGEMENT
                      IS A STRUCTURED APPROACH TO TRANSITIONING
 ...
Definitions:
                           CHANGE MANAGEMENT
                      IS A STRUCTURED APPROACH TO TRANSITIONING
 ...
Definitions:
                           CHANGE MANAGEMENT
                      IS A STRUCTURED APPROACH TO TRANSITIONING
 ...
Definitions:
                           CHANGE MANAGEMENT
                      IS A STRUCTURED APPROACH TO TRANSITIONING
 ...
Definitions:
                           CHANGE MANAGEMENT
                      IN THE ITIL FRAMEWORK, CHANGE MANAGEMENT IS...
Definitions:
                           CHANGE MANAGEMENT
                      IN THE ITIL FRAMEWORK, CHANGE MANAGEMENT IS...
Web Operations



Wednesday, June 23, 2010
Web Operations



Wednesday, June 23, 2010
How can we add value?




Wednesday, June 23, 2010
How can we add value?
                           UPTIME




Wednesday, June 23, 2010
How can we add value?
                           UPTIME
                           SCALABILITY




Wednesday, June 23, 2010
How can we add value?
                           UPTIME
                           SCALABILITY
                           ...
How can we add value?
                           UPTIME
                           SCALABILITY
                           ...
100% Uptime*
                           *AS MUCH AS POSSIBLE




Wednesday, June 23, 2010
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY




      ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
6 Laws of Reliability*
                RULES A HIGHLY AVAILABLE FAULT
                TOLERANT SYSTEM MUST OBEY
          ...
COWBOYSAURUS REX
   CLASSIFICATION:




                           MEMBRANA INASNUM
   DATE                             ST...
PRO            CON




Wednesday, June 23, 2010
PRO                 CON
            Fast and Flexible




Wednesday, June 23, 2010
PRO                 CON
            Fast and Flexible   We Suck At It




Wednesday, June 23, 2010
Are you fighting fires?
            Or causing them?




Wednesday, June 23, 2010
Are you fighting fires?
            Or causing them?
            Build a man a fire, he’ll be
            warm for a day...

...
Are you fighting fires?
            Or causing them?
            Build a man a fire, he’ll be
            warm for a day...

...
Are you fighting fires?
            Or causing them?
            Build a man a fire, he’ll be
            warm for a day...

...
THEY ARE MADE OUT OF MEAT
    SCALES LIKE A PONZI SCHEME
Wednesday, June 23, 2010
SIGNATURUS MAXIMUS
   CLASSIFICATION




                           SARBOX BUREAUCRACKOCRACY
   DATE                      ...
PRO            CON




Wednesday, June 23, 2010
PRO                  CON
            Adult™ Supervision




Wednesday, June 23, 2010
PRO                  CON
            Adult™ Supervision
            Less Surprises




Wednesday, June 23, 2010
PRO                  CON
            Adult™ Supervision   Things move really slow...
            Less Surprises




Wednes...
PRO                  CON
            Adult™ Supervision   Things move really slow...
            Less Surprises
          ...
PRO                  CON
            Adult™ Supervision   Things move really slow...
            Less Surprises
          ...
Wednesday, June 23, 2010
ITIL INCIPIO
   CLASSIFICATION




                           DEATH BY PAPERCUTS
   DATE                               STA...
PRO            CON




Wednesday, June 23, 2010
PRO                    CON
            Some Good Guidelines




Wednesday, June 23, 2010
PRO                    CON
            Some Good Guidelines   No one knows what ITIL
                                   ac...
PRO                    CON
            Some Good Guidelines   No one knows what ITIL
                                   ac...
PRO                    CON
            Some Good Guidelines   No one knows what ITIL
                                   ac...
PRO                    CON
            Some Good Guidelines   No one knows what ITIL
                                   ac...
PRO                    CON
            Some Good Guidelines   No one knows what ITIL
                                   ac...
CONDO ADEPTUS
   CLASSIFICATION




                           CAN YOU DIG IT
   DATE                                     ...
PRO            CON




Wednesday, June 23, 2010
PRO                         CON
            Computers are really good
            at doing exactly the same
            th...
PRO                         CON
            Computers are really good   Nothing can bring down all
            at doing ex...
PRO                         CON
            Computers are really good   Nothing can bring down all
            at doing ex...
PRO                         CON
            Computers are really good   Nothing can bring down all
            at doing ex...
Wednesday, June 23, 2010
NOVUS PROBATOR
   PROJECT




                 CHECK YO’SELF BEFORE YOU WRECK YO’SELF
   DATE                        STATU...
PRO            CON




Wednesday, June 23, 2010
PRO                  CON
            A buffer of sanity




Wednesday, June 23, 2010
PRO                  CON
            A buffer of sanity   We suck at testing




Wednesday, June 23, 2010
TESTING IS ITS OWN SKILL
    MOST OFTEN AN AFTER THOUGHT
Wednesday, June 23, 2010
PRODO CONTINUUS
   CLASSIFICATION




                       ALL PRODUCTION ALL THE TIME
   DATE                          ...
PRO            CON




Wednesday, June 23, 2010
PRO                      CON
            Get feedback from
            production really fast




Wednesday, June 23, 2010
PRO                      CON
            Get feedback from        We still suck at testing
            production really f...
PRO                      CON
            Get feedback from        We still suck at testing
            production really f...
PRO                      CON
            Get feedback from        We still suck at testing
            production really f...
PRO                             CON
            Get feedback from               We still suck at testing
            produ...
What are we neglecting?
                             THAT DEPENDS...
                           WHAT ARE WE BUILDING?




...
Multi-Dimensional
                 Considerations



Wednesday, June 23, 2010
Criticality




Wednesday, June 23, 2010
Criticality




Wednesday, June 23, 2010
Criticality




Wednesday, June 23, 2010
Criticality




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




Wednesday, June 23, 2010
taken for granted




                           INFRASTRUCTURE IS CODE!

Wednesday, June 23, 2010
Situational




Wednesday, June 23, 2010
Situational




Wednesday, June 23, 2010
Situational




Wednesday, June 23, 2010
Situational




Wednesday, June 23, 2010
Dependencies
                           NOT JUST TECHNOLOGY




Wednesday, June 23, 2010
Dependencies
                           NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?




Wednesday...
Dependencies
                           NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
             ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Dependencies
                               NOT JUST TECHNOLOGY

                  WHAT IS THE POTENTIAL IMPACT?
         ...
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Wednesday, June 23, 2010
DAVID CHRISTIANSEN
                           HTTP://WWW.TECHDARKSIDE.COM
Wednesday, June 23, 2010
DAVID CHRISTIANSEN
                           HTTP://WWW.TECHDARKSIDE.COM
Wednesday, June 23, 2010
DAVID CHRISTIANSEN
                           HTTP://WWW.TECHDARKSIDE.COM
Wednesday, June 23, 2010
Wednesday, June 23, 2010
Change your organization...




Wednesday, June 23, 2010
Change your organization...
       or change your organization.




Wednesday, June 23, 2010
Change your organization...
       or change your organization.

                      THE BEST TIME TO PLANT A TREE IS 20...
Change your organization...
       or change your organization.

                      THE BEST TIME TO PLANT A TREE IS 20...
Work on stuff
                           that matters...



                               andrew@cloudscaling.com
       ...
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Change Management Velocity2010

9,123

Published on

Just some little ideas about change and how to manage IT.

Published in: Technology, Business

Change Management Velocity2010

  1. 1. CHANGE MANAGEMENT PROJECT A SCIENTIFIC CLASSIFICATION DATE CLIENT JUNE 23RD 2010 VELOCITY CONFERENCE Wednesday, June 23, 2010
  2. 2. Andrew Clay Shafer Wednesday, June 23, 2010
  3. 3. Andrew Clay Shafer Wednesday, June 23, 2010
  4. 4. Andrew Clay Shafer Wednesday, June 23, 2010
  5. 5. Andrew Clay Shafer Wednesday, June 23, 2010
  6. 6. Andrew Clay Shafer Wednesday, June 23, 2010
  7. 7. Andrew Clay Shafer Wednesday, June 23, 2010
  8. 8. Wednesday, June 23, 2010
  9. 9. Wednesday, June 23, 2010
  10. 10. Wednesday, June 23, 2010
  11. 11. Wednesday, June 23, 2010
  12. 12. Wednesday, June 23, 2010
  13. 13. Wednesday, June 23, 2010
  14. 14. Wednesday, June 23, 2010
  15. 15. Wednesday, June 23, 2010
  16. 16. Wednesday, June 23, 2010
  17. 17. Wednesday, June 23, 2010
  18. 18. Wednesday, June 23, 2010
  19. 19. Wednesday, June 23, 2010
  20. 20. Wednesday, June 23, 2010
  21. 21. Wednesday, June 23, 2010
  22. 22. Change Management? Wednesday, June 23, 2010
  23. 23. Change Management? Wednesday, June 23, 2010
  24. 24. Dunning- Kruger We Don’t Know What We Don’t Know Wednesday, June 23, 2010
  25. 25. We Prefer Confidence DON MOORE Wednesday, June 23, 2010
  26. 26. We Prefer Confidence over expertise... DON MOORE Wednesday, June 23, 2010
  27. 27. Wednesday, June 23, 2010
  28. 28. Wednesday, June 23, 2010
  29. 29. Wednesday, June 23, 2010
  30. 30. Why? Wednesday, June 23, 2010
  31. 31. Why? HOW MANY TIMES HAVE YOU CONFIDENTLY DEPLOYED A DISASTER? Wednesday, June 23, 2010
  32. 32. Premise: Everyone is working to enable value creation for a business Wednesday, June 23, 2010
  33. 33. Premise: Everyone is working to enable value creation for a business Wednesday, June 23, 2010
  34. 34. If you don’t understand what creates value for your organization, how good can you be at your job? Wednesday, June 23, 2010
  35. 35. If you don’t understand what creates value for your organization, how good can you be at your job? HOW CONFIDENT ARE YOU ABOUT IT? Wednesday, June 23, 2010
  36. 36. Definitions: CHANGE MANAGEMENT IS A STRUCTURED APPROACH TO TRANSITIONING INDIVIDUALS, TEAMS, AND ORGANIZATIONS FROM A CURRENT STATE TO A DESIRED FUTURE STATE. Wednesday, June 23, 2010
  37. 37. Definitions: CHANGE MANAGEMENT IS A STRUCTURED APPROACH TO TRANSITIONING INDIVIDUALS, TEAMS, AND ORGANIZATIONS FROM A CURRENT STATE TO A DESIRED FUTURE STATE. STRATEGIC CHANGES Wednesday, June 23, 2010
  38. 38. Definitions: CHANGE MANAGEMENT IS A STRUCTURED APPROACH TO TRANSITIONING INDIVIDUALS, TEAMS, AND ORGANIZATIONS FROM A CURRENT STATE TO A DESIRED FUTURE STATE. STRATEGIC CHANGES TECHNOLOGICAL CHANGES Wednesday, June 23, 2010
  39. 39. Definitions: CHANGE MANAGEMENT IS A STRUCTURED APPROACH TO TRANSITIONING INDIVIDUALS, TEAMS, AND ORGANIZATIONS FROM A CURRENT STATE TO A DESIRED FUTURE STATE. STRATEGIC CHANGES TECHNOLOGICAL CHANGES STRUCTURAL CHANGES Wednesday, June 23, 2010
  40. 40. Definitions: CHANGE MANAGEMENT IS A STRUCTURED APPROACH TO TRANSITIONING INDIVIDUALS, TEAMS, AND ORGANIZATIONS FROM A CURRENT STATE TO A DESIRED FUTURE STATE. STRATEGIC CHANGES TECHNOLOGICAL CHANGES STRUCTURAL CHANGES CHANGING THE ATTITUDES AND BEHAVIORS OF PERSONNEL Wednesday, June 23, 2010
  41. 41. Definitions: CHANGE MANAGEMENT IN THE ITIL FRAMEWORK, CHANGE MANAGEMENT IS RESPONSIBLE FOR CONTROLLING CHANGE TO ALL CONFIGURATION ITEMS IN THE CONFIGURATION MANAGEMENT DATABASE, WITHIN THE LIVE ENVIRONMENT, TEST AND TRAINING ENVIRONMENTS Wednesday, June 23, 2010
  42. 42. Definitions: CHANGE MANAGEMENT IN THE ITIL FRAMEWORK, CHANGE MANAGEMENT IS RESPONSIBLE FOR CONTROLLING CHANGE TO ALL CONFIGURATION ITEMS IN THE CONFIGURATION MANAGEMENT DATABASE, WITHIN THE LIVE ENVIRONMENT, TEST AND TRAINING ENVIRONMENTS Wednesday, June 23, 2010
  43. 43. Web Operations Wednesday, June 23, 2010
  44. 44. Web Operations Wednesday, June 23, 2010
  45. 45. How can we add value? Wednesday, June 23, 2010
  46. 46. How can we add value? UPTIME Wednesday, June 23, 2010
  47. 47. How can we add value? UPTIME SCALABILITY Wednesday, June 23, 2010
  48. 48. How can we add value? UPTIME SCALABILITY PERFORMANCE Wednesday, June 23, 2010
  49. 49. How can we add value? UPTIME SCALABILITY PERFORMANCE AGILITY Wednesday, June 23, 2010
  50. 50. 100% Uptime* *AS MUCH AS POSSIBLE Wednesday, June 23, 2010
  51. 51. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  52. 52. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  53. 53. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION CONCURRENCY *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  54. 54. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION CONCURRENCY FAILURE DETECTION *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  55. 55. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION CONCURRENCY FAILURE DETECTION FAULT IDENTIFICATION *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  56. 56. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION CONCURRENCY FAILURE DETECTION FAULT IDENTIFICATION LIVE UPGRADE *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  57. 57. 6 Laws of Reliability* RULES A HIGHLY AVAILABLE FAULT TOLERANT SYSTEM MUST OBEY ISOLATION CONCURRENCY FAILURE DETECTION FAULT IDENTIFICATION LIVE UPGRADE STABLE STORAGE *CREDIT TO JOE ARMSTRONG, ERICSSON Wednesday, June 23, 2010
  58. 58. COWBOYSAURUS REX CLASSIFICATION: MEMBRANA INASNUM DATE STATUS JAN 1, 1970 NOT YET EXTINCT Wednesday, June 23, 2010
  59. 59. PRO CON Wednesday, June 23, 2010
  60. 60. PRO CON Fast and Flexible Wednesday, June 23, 2010
  61. 61. PRO CON Fast and Flexible We Suck At It Wednesday, June 23, 2010
  62. 62. Are you fighting fires? Or causing them? Wednesday, June 23, 2010
  63. 63. Are you fighting fires? Or causing them? Build a man a fire, he’ll be warm for a day... Wednesday, June 23, 2010
  64. 64. Are you fighting fires? Or causing them? Build a man a fire, he’ll be warm for a day... Wednesday, June 23, 2010
  65. 65. Are you fighting fires? Or causing them? Build a man a fire, he’ll be warm for a day... Light a man on fire and he’ll be warm for the rest of his life... Wednesday, June 23, 2010
  66. 66. THEY ARE MADE OUT OF MEAT SCALES LIKE A PONZI SCHEME Wednesday, June 23, 2010
  67. 67. SIGNATURUS MAXIMUS CLASSIFICATION SARBOX BUREAUCRACKOCRACY DATE STATUS JAN 2, 1970 LARGE AND IN CHARGE Wednesday, June 23, 2010
  68. 68. PRO CON Wednesday, June 23, 2010
  69. 69. PRO CON Adult™ Supervision Wednesday, June 23, 2010
  70. 70. PRO CON Adult™ Supervision Less Surprises Wednesday, June 23, 2010
  71. 71. PRO CON Adult™ Supervision Things move really slow... Less Surprises Wednesday, June 23, 2010
  72. 72. PRO CON Adult™ Supervision Things move really slow... Less Surprises Unless there is a fire, then no one follows the process... Wednesday, June 23, 2010
  73. 73. PRO CON Adult™ Supervision Things move really slow... Less Surprises Unless there is a fire, then no one follows the process... Wednesday, June 23, 2010
  74. 74. Wednesday, June 23, 2010
  75. 75. ITIL INCIPIO CLASSIFICATION DEATH BY PAPERCUTS DATE STATUS 1980 SOMETHING WE HAVE WHITE PAPERS BITCHES Wednesday, June 23, 2010
  76. 76. PRO CON Wednesday, June 23, 2010
  77. 77. PRO CON Some Good Guidelines Wednesday, June 23, 2010
  78. 78. PRO CON Some Good Guidelines No one knows what ITIL actually says... Wednesday, June 23, 2010
  79. 79. PRO CON Some Good Guidelines No one knows what ITIL actually says... No One... Wednesday, June 23, 2010
  80. 80. PRO CON Some Good Guidelines No one knows what ITIL actually says... No One... Process can become an end to itself Wednesday, June 23, 2010
  81. 81. PRO CON Some Good Guidelines No one knows what ITIL actually says... No One... Process can become an end to itself Unless there is a fire... Wednesday, June 23, 2010
  82. 82. PRO CON Some Good Guidelines No one knows what ITIL actually says... No One... Process can become an end to itself Unless there is a fire... Wednesday, June 23, 2010
  83. 83. CONDO ADEPTUS CLASSIFICATION CAN YOU DIG IT DATE STATUS 2001, A SOFTWARE ODYSSEY LEARNING AND GROWING Wednesday, June 23, 2010
  84. 84. PRO CON Wednesday, June 23, 2010
  85. 85. PRO CON Computers are really good at doing exactly the same thing over and over Wednesday, June 23, 2010
  86. 86. PRO CON Computers are really good Nothing can bring down all at doing exactly the same your systems like thing over and over automation. Wednesday, June 23, 2010
  87. 87. PRO CON Computers are really good Nothing can bring down all at doing exactly the same your systems like thing over and over automation. Now there is a fire... Wednesday, June 23, 2010
  88. 88. PRO CON Computers are really good Nothing can bring down all at doing exactly the same your systems like thing over and over automation. Now there is a fire... Wednesday, June 23, 2010
  89. 89. Wednesday, June 23, 2010
  90. 90. NOVUS PROBATOR PROJECT CHECK YO’SELF BEFORE YOU WRECK YO’SELF DATE STATUS YESTERDAY ON THE PATH TO ENLIGHTENMENT Wednesday, June 23, 2010
  91. 91. PRO CON Wednesday, June 23, 2010
  92. 92. PRO CON A buffer of sanity Wednesday, June 23, 2010
  93. 93. PRO CON A buffer of sanity We suck at testing Wednesday, June 23, 2010
  94. 94. TESTING IS ITS OWN SKILL MOST OFTEN AN AFTER THOUGHT Wednesday, June 23, 2010
  95. 95. PRODO CONTINUUS CLASSIFICATION ALL PRODUCTION ALL THE TIME DATE STATUS BACK TO THE FUTURE TRANSCENDENT Wednesday, June 23, 2010
  96. 96. PRO CON Wednesday, June 23, 2010
  97. 97. PRO CON Get feedback from production really fast Wednesday, June 23, 2010
  98. 98. PRO CON Get feedback from We still suck at testing production really fast Wednesday, June 23, 2010
  99. 99. PRO CON Get feedback from We still suck at testing production really fast But don’t break the same thing twice Wednesday, June 23, 2010
  100. 100. PRO CON Get feedback from We still suck at testing production really fast But don’t break the same thing twice Deploy with confidence™! ; ) Wednesday, June 23, 2010
  101. 101. PRO CON Get feedback from We still suck at testing production really fast But don’t break the same thing twice Deploy with confidence™! ; ) PHARMACEUTICALS TEST IN PROD Wednesday, June 23, 2010
  102. 102. What are we neglecting? THAT DEPENDS... WHAT ARE WE BUILDING? Wednesday, June 23, 2010
  103. 103. Multi-Dimensional Considerations Wednesday, June 23, 2010
  104. 104. Criticality Wednesday, June 23, 2010
  105. 105. Criticality Wednesday, June 23, 2010
  106. 106. Criticality Wednesday, June 23, 2010
  107. 107. Criticality Wednesday, June 23, 2010
  108. 108. taken for granted Wednesday, June 23, 2010
  109. 109. taken for granted Wednesday, June 23, 2010
  110. 110. taken for granted Wednesday, June 23, 2010
  111. 111. taken for granted Wednesday, June 23, 2010
  112. 112. taken for granted Wednesday, June 23, 2010
  113. 113. taken for granted Wednesday, June 23, 2010
  114. 114. taken for granted INFRASTRUCTURE IS CODE! Wednesday, June 23, 2010
  115. 115. Situational Wednesday, June 23, 2010
  116. 116. Situational Wednesday, June 23, 2010
  117. 117. Situational Wednesday, June 23, 2010
  118. 118. Situational Wednesday, June 23, 2010
  119. 119. Dependencies NOT JUST TECHNOLOGY Wednesday, June 23, 2010
  120. 120. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? Wednesday, June 23, 2010
  121. 121. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? Wednesday, June 23, 2010
  122. 122. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? DEVELOPERS Wednesday, June 23, 2010
  123. 123. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? TESTERS DEVELOPERS Wednesday, June 23, 2010
  124. 124. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? TESTERS DEVELOPERS SUPPORT Wednesday, June 23, 2010
  125. 125. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? TESTERS DEVELOPERS SUPPORT MARKETING Wednesday, June 23, 2010
  126. 126. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? TESTERS DEVELOPERS SUPPORT SALES MARKETING Wednesday, June 23, 2010
  127. 127. Dependencies NOT JUST TECHNOLOGY WHAT IS THE POTENTIAL IMPACT? WHO NEEDS TO KNOW? TESTERS DEVELOPERS SUPPORT SALES MARKETING USERS Wednesday, June 23, 2010
  128. 128. Wednesday, June 23, 2010
  129. 129. Wednesday, June 23, 2010
  130. 130. Wednesday, June 23, 2010
  131. 131. Wednesday, June 23, 2010
  132. 132. Wednesday, June 23, 2010
  133. 133. Wednesday, June 23, 2010
  134. 134. Wednesday, June 23, 2010
  135. 135. Wednesday, June 23, 2010
  136. 136. Wednesday, June 23, 2010
  137. 137. Wednesday, June 23, 2010
  138. 138. Wednesday, June 23, 2010
  139. 139. Wednesday, June 23, 2010
  140. 140. Wednesday, June 23, 2010
  141. 141. DAVID CHRISTIANSEN HTTP://WWW.TECHDARKSIDE.COM Wednesday, June 23, 2010
  142. 142. DAVID CHRISTIANSEN HTTP://WWW.TECHDARKSIDE.COM Wednesday, June 23, 2010
  143. 143. DAVID CHRISTIANSEN HTTP://WWW.TECHDARKSIDE.COM Wednesday, June 23, 2010
  144. 144. Wednesday, June 23, 2010
  145. 145. Change your organization... Wednesday, June 23, 2010
  146. 146. Change your organization... or change your organization. Wednesday, June 23, 2010
  147. 147. Change your organization... or change your organization. THE BEST TIME TO PLANT A TREE IS 20 YEARS AGO... Wednesday, June 23, 2010
  148. 148. Change your organization... or change your organization. THE BEST TIME TO PLANT A TREE IS 20 YEARS AGO... THE SECOND BEST TIME IS NOW. Wednesday, June 23, 2010
  149. 149. Work on stuff that matters... andrew@cloudscaling.com @littleidea Wednesday, June 23, 2010
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