Agile Doesn't Work - Agile Twin Cities

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a little something something more about Agile and organizational learning

a little something something more about Agile and organizational learning

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  • 1. Agile Doesn’t Work Andrew Clay Shafer Agile Day Twin Cities Friday, November 15, 13
  • 2. perfunctory introduction Friday, November 15, 13
  • 3. @littleidea Friday, November 15, 13
  • 4. disclaimer a school of thought Friday, November 15, 13
  • 5. buckle up keep your arms and legs inside the ride at all times http://www.flickr.com/photos/spatch/4630771984/ Friday, November 15, 13
  • 6. forward Friday, November 15, 13
  • 7. software is eating the world Friday, November 15, 13
  • 8. you are either building a software business... or you will be losing to someone who is... Friday, November 15, 13
  • 9. Friday, November 15, 13
  • 10. prologue Friday, November 15, 13
  • 11. Agile I absolutely hated it Friday, November 15, 13
  • 12. I hated the dogma I hated that it wasn’t working Friday, November 15, 13
  • 13. Beware the Expert Friday, November 15, 13 “the keeper of the Agile”
  • 14. People say ‘Agile’, they really mean ‘Scrum’ Friday, November 15, 13
  • 15. the most tepid Scrum Friday, November 15, 13
  • 16. the most tepid version of the most tepid Agile Friday, November 15, 13
  • 17. Agile was broken Friday, November 15, 13
  • 18. I didn’t realize what or why Friday, November 15, 13
  • 19. and then I got lucky... Friday, November 15, 13
  • 20. Salt Lake Agile Roundtable Friday, November 15, 13
  • 21. I went there for ammunition. Friday, November 15, 13
  • 22. what I got was more interesting Friday, November 15, 13 I got lucky
  • 23. I was never interested in ‘being’ Agile... Friday, November 15, 13
  • 24. Friday, November 15, 13
  • 25. time for real talk Friday, November 15, 13
  • 26. what is ‘Agile’? Friday, November 15, 13
  • 27. don’t ‘do’ Agile, ‘be’ Agile Friday, November 15, 13
  • 28. FAIL Friday, November 15, 13
  • 29. What is ‘Agile’? technical Friday, November 15, 13 planning
  • 30. The Circle Of Happiness dev product Friday, November 15, 13 test
  • 31. ‘Agile’ sysadmin sales security customer marketing legal executive Friday, November 15, 13 support
  • 32. ‘Agile’ sysadmin sales security customer ‘The Transformation’ Friday, November 15, 13 marketing legal executive support
  • 33. Agile doesn’t work Friday, November 15, 13
  • 34. Agile never did Friday, November 15, 13
  • 35. people do Friday, November 15, 13
  • 36. Software is People Friday, November 15, 13
  • 37. Conway’s Law organizations which design systems... are constrained to produce designs which are copies of the communication structures of these organizations Friday, November 15, 13
  • 38. how many put as much effort into designing their communications as they do their applications and systems? Friday, November 15, 13
  • 39. Conway’s It’s not just a good idea... it’s the law Friday, November 15, 13
  • 40. Friday, November 15, 13
  • 41. Section I The game has changed Friday, November 15, 13
  • 42. never thought of myself as a developer Friday, November 15, 13
  • 43. though I was paid to develop Friday, November 15, 13
  • 44. never thought of myself as a manager Friday, November 15, 13
  • 45. though I was paid to manage Friday, November 15, 13
  • 46. I did whatever I could for companies Friday, November 15, 13
  • 47. at the level I was empowered Friday, November 15, 13
  • 48. I want to win Friday, November 15, 13
  • 49. Friday, November 15, 13
  • 50. I am fascinated with the dynamics of performance Friday, November 15, 13
  • 51. fascinated with the dynamics of high performing organizations Friday, November 15, 13
  • 52. fascinated with the psychology and behavior of high performing individuals Friday, November 15, 13
  • 53. what is a master? Friday, November 15, 13
  • 54. a master Friday, November 15, 13
  • 55. mentally and physically unprepared for reality Friday, November 15, 13 real talk
  • 56. the game had changed Friday, November 15, 13
  • 57. In the 1960s, GM averaged a 48.3% share of the U.S. car and truck market Friday, November 15, 13
  • 58. the game had changed real talk Friday, November 15, 13
  • 59. the game has changed Friday, November 15, 13
  • 60. what part of ‘Agile’ are we touching? Friday, November 15, 13
  • 61. but did you see the moon walking bear? Friday, November 15, 13 situational blindness
  • 62. It is not necessary to change. Survival is not mandatory. - W. Edwards Deming Friday, November 15, 13
  • 63. Gratuitous Diversion I game theory Friday, November 15, 13
  • 64. the game has changed? what does that mean? Friday, November 15, 13
  • 65. the payoffs for a given strategy has changed Friday, November 15, 13
  • 66. Game Theory the study of mathematical models of conflict and cooperation between intelligent rational decisions makers Friday, November 15, 13
  • 67. Rational choosing to maximize a utility function Friday, November 15, 13
  • 68. Nash Equilibrium no players have anything to gain by changing only their own strategy unilaterally. Friday, November 15, 13
  • 69. Pareto Efficiency an allocation of resources in which it is impossible to make any one individual better off without making at least one individual worse off Friday, November 15, 13
  • 70. Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off but no one will change their strategy Friday, November 15, 13
  • 71. Pareto Inefficient Nash Equilibrium until the game changes Friday, November 15, 13
  • 72. Pareto Inefficient Nash Equilibrium what are you trying to maximize? what are the payoffs for a given strategy? Friday, November 15, 13
  • 73. Section II the makings of the learnings Friday, November 15, 13
  • 74. I’ve seen a lot. Friday, November 15, 13
  • 75. And I’ve paid attention. Friday, November 15, 13
  • 76. agile applications infrastructures I’ve seen a good bit... devops success Friday, November 15, 13 cultures failure
  • 77. Is there a pattern? Friday, November 15, 13
  • 78. Auspicious Learning? Friday, November 15, 13
  • 79. Success and Failure is highly correlated with the degree of ‘Organizational Learning’ Friday, November 15, 13
  • 80. 7 dimensions of Organizational Learning Friday, November 15, 13
  • 81. 7 dimensions of Organizational Learning • continuous learning • inquiry and dialog • team learning • empowerment • embedded system • system connection • strategic leadership Friday, November 15, 13
  • 82. continuous learning represents an organization’s effort to create continuous learning opportunities for ALL of its members Friday, November 15, 13
  • 83. inquiry and dialog an organization’s effort in creating a culture of questioning, feedback, and experimentation Friday, November 15, 13
  • 84. team learning spirit of collaboration and the collaborative skills that undergird the effective use of teams Friday, November 15, 13
  • 85. empowerment encourage feedback and action to address the gap between the current status and the vision regardless of rank Friday, November 15, 13
  • 86. embedded system establish systems to capture and share learning Friday, November 15, 13
  • 87. system connection actions to connect the organization to its internal and external environment Friday, November 15, 13
  • 88. strategic leadership the extent to which leaders act strategically using learning to create change Friday, November 15, 13
  • 89. how would we measure these dimensions? Friday, November 15, 13
  • 90. Funny you should ask... Friday, November 15, 13
  • 91. Behold! dimensions of the learning organization questionnaire (DLOQ) Watkins and Marsick Friday, November 15, 13
  • 92. In my organization? form of questions Friday, November 15, 13
  • 93. In my organization, people openly discuss mistakes in order to learn from them Friday, November 15, 13
  • 94. In my organization, people identify skills they need for future work tasks Friday, November 15, 13
  • 95. In my organization, people are encouraged to ask “why” regardless of rank Friday, November 15, 13
  • 96. In my organization, groups focus both on the group’s task and on how well the group is working Friday, November 15, 13
  • 97. My organization builds alignment of visions across different levels and work groups Friday, November 15, 13
  • 98. how powerful would it be if those weren’t questions? Friday, November 15, 13
  • 99. In my organization! form of statements Friday, November 15, 13
  • 100. and not just is words and spirit but deliberately incentivized if they are not incentivized, they won’t be real Friday, November 15, 13
  • 101. The real company values, as opposed to the nice sounding values, are shown by who gets rewarded, promoted, or let go. --Patty McCord Friday, November 15, 13
  • 102. Friday, November 15, 13
  • 103. Gratuitous Diversion II Friday, November 15, 13
  • 104. Agile doesn’t work... people do Friday, November 15, 13
  • 105. on people and their jobs stone cutting doesn’t work? Friday, November 15, 13
  • 106. Three Stone Cutters “I’m paid to cut stones” “I use special techniques to shape stones in an exceptional way, here let me show you” Friday, November 15, 13
  • 107. Friday, November 15, 13
  • 108. I build cathedrals Friday, November 15, 13
  • 109. Section III so now what Friday, November 15, 13
  • 110. ‘Agile’ is predicated on ‘learning’ Friday, November 15, 13
  • 111. ‘inspect and adapt’ is the secret sauce Friday, November 15, 13
  • 112. learning cannot be something that happens outside of the process learning is the point of the process Friday, November 15, 13
  • 113. continuous learning Friday, November 15, 13
  • 114. the hard way or the easy way Friday, November 15, 13
  • 115. if we fought with real swords Friday, November 15, 13
  • 116. don’t worry if your Agile is ‘working’ Friday, November 15, 13
  • 117. stop cargo culting value ceremony over substance Friday, November 15, 13
  • 118. worry if your Agile is ‘learning’ Friday, November 15, 13
  • 119. worry if your Agile is ‘winning’ Friday, November 15, 13
  • 120. Friday, November 15, 13
  • 121. epilogue Friday, November 15, 13
  • 122. this is an amazing time Friday, November 15, 13
  • 123. ‘software is eating the world’ Friday, November 15, 13
  • 124. you are either building a software business... or you will be losing to someone who is... Friday, November 15, 13
  • 125. this has become obvious Friday, November 15, 13
  • 126. you are either building a learning organization... or you will be losing to someone who is... Friday, November 15, 13
  • 127. The most important statement from the manifesto.. is not the values... or the principles... Friday, November 15, 13
  • 128. We are uncovering better ways of developing software by doing it and helping others do it... Friday, November 15, 13
  • 129. We are uncovering better ways of developing organizations by doing it and helping others do it... Friday, November 15, 13
  • 130. keep uncovering Friday, November 15, 13
  • 131. keep helping each other Friday, November 15, 13
  • 132. “don’t ‘do’ agile, be agile” Friday, November 15, 13
  • 133. FORGET THAT Friday, November 15, 13
  • 134. BE AWESOME Friday, November 15, 13
  • 135. ‘awesome’ Friday, November 15, 13
  • 136. Friday, November 15, 13
  • 137. I build the future Friday, November 15, 13
  • 138. build the future Friday, November 15, 13
  • 139. the game has changed Friday, November 15, 13
  • 140. come at me @littleidea acs@parvuscaptus.com Friday, November 15, 13
  • 141. never forget ARxTA we believe Agile software development is being dumbed down, commodified, and is losing its spirit. We seek to replace the current name with one having two virtues: first, that it capture more exactly the attitudes of the originally behind Agile; second, that it be obscure enough that no one will assume they already know what it means and that - amazingly enough! - they are already doing it. Friday, November 15, 13
  • 142. Resources • Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM • dimensions of the learning organization questionnaire (DLOQ) - http://www.partnersforlearning.com/questions2.asp • Maverick - the worlds most unusual workplace - http://en.wikipedia.org/wiki/Maverick_(book) • The Fifth Discipline - The Art and Practice of the Learning Organization - http://en.wikipedia.org/wiki/The_Fifth_Discipline • Organizational Learning Culture's Influence on Job Satisfaction... - http://conservancy.umn.edu/bitstream/53624/1/Hsu_umn_0130E_10474.pdf • Yang, B. (2003). Identifying valid and reliable measures for dimensions of a learning culture. Advances in Developing Human Resources • Fred Ettish - http://www.youtube.com/watch?v=Z5maknndsas • the lessons of vasa http://faculty.up.edu/lulay/failure/vasacasestudy.pdf • Gossamer Condor Friday, November 15, 13
  • 143. Friday, November 15, 13