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Agile Doesn’t Work
Andrew Clay Shafer
Agile Day Twin Cities

Friday, November 15, 13
perfunctory
introduction

Friday, November 15, 13
@littleidea

Friday, November 15, 13
disclaimer
a school of thought

Friday, November 15, 13
buckle up
keep your arms and legs
inside the ride at all times

http://www.flickr.com/photos/spatch/4630771984/
Friday, Nov...
forward

Friday, November 15, 13
software is eating the world

Friday, November 15, 13
you are either building a
software business...
or you will be losing
to someone who is...
Friday, November 15, 13
Friday, November 15, 13
prologue
Friday, November 15, 13
Agile
I absolutely hated it

Friday, November 15, 13
I hated the dogma
I hated that it wasn’t working

Friday, November 15, 13
Beware the Expert
Friday, November 15, 13

“the keeper of the Agile”
People say ‘Agile’, they really mean ‘Scrum’

Friday, November 15, 13
the most tepid Scrum

Friday, November 15, 13
the most tepid version of the most tepid Agile

Friday, November 15, 13
Agile was broken

Friday, November 15, 13
I didn’t realize what or why

Friday, November 15, 13
and then I got lucky...

Friday, November 15, 13
Salt Lake Agile Roundtable

Friday, November 15, 13
I went there for ammunition.
Friday, November 15, 13
what I got was more interesting
Friday, November 15, 13

I got lucky
I was never interested in ‘being’ Agile...

Friday, November 15, 13
Friday, November 15, 13
time for real talk

Friday, November 15, 13
what is ‘Agile’?

Friday, November 15, 13
don’t ‘do’ Agile, ‘be’ Agile

Friday, November 15, 13
FAIL
Friday, November 15, 13
What is ‘Agile’?

technical

Friday, November 15, 13

planning
The Circle Of Happiness

dev

product

Friday, November 15, 13

test
‘Agile’

sysadmin

sales
security

customer

marketing

legal
executive
Friday, November 15, 13

support
‘Agile’

sysadmin

sales
security

customer

‘The Transformation’
Friday, November 15, 13

marketing

legal
executive

sup...
Agile doesn’t work

Friday, November 15, 13
Agile never did

Friday, November 15, 13
people do

Friday, November 15, 13
Software is People

Friday, November 15, 13
Conway’s Law
organizations which design systems...
are constrained to produce designs which are copies of
the communicatio...
how many put as much effort into
designing their communications as
they do their applications and
systems?

Friday, Novemb...
Conway’s
It’s not just a good idea... it’s the law

Friday, November 15, 13
Friday, November 15, 13
Section I
The game has changed

Friday, November 15, 13
never thought of myself as a developer

Friday, November 15, 13
though I was paid to develop

Friday, November 15, 13
never thought of myself as a manager

Friday, November 15, 13
though I was paid to manage

Friday, November 15, 13
I did whatever I could for companies

Friday, November 15, 13
at the level I was empowered

Friday, November 15, 13
I want to win

Friday, November 15, 13
Friday, November 15, 13
I am fascinated with the
dynamics of performance

Friday, November 15, 13
fascinated with the
dynamics of high
performing organizations
Friday, November 15, 13
fascinated with the
psychology and behavior of
high performing individuals
Friday, November 15, 13
what is a master?

Friday, November 15, 13
a master

Friday, November 15, 13
mentally and physically unprepared for reality
Friday, November 15, 13

real talk
the game had changed

Friday, November 15, 13
In the 1960s, GM averaged a 48.3%
share of the U.S. car and truck market
Friday, November 15, 13
the game had changed
real talk

Friday, November 15, 13
the game has changed
Friday, November 15, 13
what part of ‘Agile’ are we touching?
Friday, November 15, 13
but did you see the moon walking bear?
Friday, November 15, 13

situational blindness
It is not necessary to change.
Survival is not mandatory.
- W. Edwards Deming

Friday, November 15, 13
Gratuitous Diversion I
game theory

Friday, November 15, 13
the game has changed?
what does that mean?

Friday, November 15, 13
the payoffs for a given
strategy has changed

Friday, November 15, 13
Game Theory
the study of mathematical models of conflict and
cooperation between intelligent rational decisions makers

Fri...
Rational
choosing to maximize a utility function

Friday, November 15, 13
Nash Equilibrium
no players have anything to gain by
changing only their own strategy unilaterally.

Friday, November 15, ...
Pareto Efficiency
an allocation of resources in which it is
impossible to make any one individual better off
without making...
Pareto Inefficient Nash Equilibrium
possible to make an individual better off
without making any individual worse off
but n...
Pareto Inefficient Nash Equilibrium
until the game changes

Friday, November 15, 13
Pareto Inefficient Nash Equilibrium
what are you trying to maximize?
what are the payoffs for a given strategy?

Friday, No...
Section II
the makings of the learnings

Friday, November 15, 13
I’ve seen a lot.

Friday, November 15, 13
And I’ve paid attention.

Friday, November 15, 13
agile
applications

infrastructures

I’ve seen a good bit...
devops
success
Friday, November 15, 13

cultures
failure
Is there a pattern?

Friday, November 15, 13
Auspicious Learning?

Friday, November 15, 13
Success and Failure is highly
correlated with the degree of
‘Organizational Learning’
Friday, November 15, 13
7 dimensions of
Organizational Learning

Friday, November 15, 13
7 dimensions of Organizational Learning
• continuous learning
• inquiry and dialog
• team learning
• empowerment
• embedde...
continuous learning
represents an organization’s effort to create continuous
learning opportunities for ALL of its members...
inquiry and dialog
an organization’s effort in creating a culture of
questioning, feedback, and experimentation

Friday, N...
team learning
spirit of collaboration and the collaborative skills
that undergird the effective use of teams

Friday, Nove...
empowerment
encourage feedback and action to address the gap between
the current status and the vision regardless of rank
...
embedded system
establish systems to capture and share learning

Friday, November 15, 13
system connection
actions to connect the organization to its
internal and external environment

Friday, November 15, 13
strategic leadership
the extent to which leaders act strategically
using learning to create change

Friday, November 15, 1...
how would we measure
these dimensions?

Friday, November 15, 13
Funny you should ask...

Friday, November 15, 13
Behold!
dimensions of the learning
organization questionnaire (DLOQ)

Watkins and Marsick

Friday, November 15, 13
In my organization?
form of questions
Friday, November 15, 13
In my organization,
people openly discuss mistakes
in order to learn from them

Friday, November 15, 13
In my organization,
people identify skills they
need for future work tasks

Friday, November 15, 13
In my organization,
people are encouraged to
ask “why” regardless of rank

Friday, November 15, 13
In my organization,
groups focus both on the group’s task
and on how well the group is working

Friday, November 15, 13
My organization builds
alignment of visions across
different levels and work groups

Friday, November 15, 13
how powerful would it be if
those weren’t questions?

Friday, November 15, 13
In my organization!
form of statements
Friday, November 15, 13
and not just is words and spirit
but deliberately incentivized
if they are not incentivized, they won’t be real

Friday, N...
The real company values, as opposed to
the nice sounding values, are shown by
who gets rewarded, promoted, or let go.
--Pa...
Friday, November 15, 13
Gratuitous Diversion II

Friday, November 15, 13
Agile doesn’t work...
people do
Friday, November 15, 13
on people and their jobs
stone cutting doesn’t work?

Friday, November 15, 13
Three Stone Cutters
“I’m paid to cut stones”
“I use special techniques to
shape stones in an exceptional
way, here let me ...
Friday, November 15, 13
I build cathedrals
Friday, November 15, 13
Section III
so now what

Friday, November 15, 13
‘Agile’ is predicated on ‘learning’

Friday, November 15, 13
‘inspect and adapt’ is the secret sauce

Friday, November 15, 13
learning cannot be something that
happens outside of the process
learning is the point of the process
Friday, November 15,...
continuous
learning
Friday, November 15, 13
the hard way or
the easy way
Friday, November 15, 13
if we fought with real swords

Friday, November 15, 13
don’t worry if your
Agile is ‘working’
Friday, November 15, 13
stop cargo culting

value ceremony over substance
Friday, November 15, 13
worry if your Agile
is ‘learning’
Friday, November 15, 13
worry if your Agile
is ‘winning’
Friday, November 15, 13
Friday, November 15, 13
epilogue

Friday, November 15, 13
this is an amazing time

Friday, November 15, 13
‘software is eating the world’

Friday, November 15, 13
you are either building a
software business...
or you will be losing
to someone who is...
Friday, November 15, 13
this has become obvious

Friday, November 15, 13
you are either building a
learning organization...
or you will be losing
to someone who is...
Friday, November 15, 13
The most important statement from the manifesto..
is not the values...
or the principles...

Friday, November 15, 13
We are uncovering better ways of
developing software by doing it and
helping others do it...

Friday, November 15, 13
We are uncovering better ways of
developing organizations by doing it and
helping others do it...

Friday, November 15, 13
keep uncovering

Friday, November 15, 13
keep helping each other

Friday, November 15, 13
“don’t ‘do’ agile, be agile”

Friday, November 15, 13
FORGET THAT
Friday, November 15, 13
BE AWESOME
Friday, November 15, 13
‘awesome’

Friday, November 15, 13
Friday, November 15, 13
I build the future
Friday, November 15, 13
build the future
Friday, November 15, 13
the game has changed

Friday, November 15, 13
come at me

@littleidea

acs@parvuscaptus.com
Friday, November 15, 13
never forget

ARxTA
we believe Agile software development is being dumbed down,
commodified, and is losing its spirit. We s...
Resources
•

Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM

•

dimensions of the learning organiza...
Friday, November 15, 13
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Agile Doesn't Work - Agile Twin Cities

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Transcript of "Agile Doesn't Work - Agile Twin Cities"

  1. 1. Agile Doesn’t Work Andrew Clay Shafer Agile Day Twin Cities Friday, November 15, 13
  2. 2. perfunctory introduction Friday, November 15, 13
  3. 3. @littleidea Friday, November 15, 13
  4. 4. disclaimer a school of thought Friday, November 15, 13
  5. 5. buckle up keep your arms and legs inside the ride at all times http://www.flickr.com/photos/spatch/4630771984/ Friday, November 15, 13
  6. 6. forward Friday, November 15, 13
  7. 7. software is eating the world Friday, November 15, 13
  8. 8. you are either building a software business... or you will be losing to someone who is... Friday, November 15, 13
  9. 9. Friday, November 15, 13
  10. 10. prologue Friday, November 15, 13
  11. 11. Agile I absolutely hated it Friday, November 15, 13
  12. 12. I hated the dogma I hated that it wasn’t working Friday, November 15, 13
  13. 13. Beware the Expert Friday, November 15, 13 “the keeper of the Agile”
  14. 14. People say ‘Agile’, they really mean ‘Scrum’ Friday, November 15, 13
  15. 15. the most tepid Scrum Friday, November 15, 13
  16. 16. the most tepid version of the most tepid Agile Friday, November 15, 13
  17. 17. Agile was broken Friday, November 15, 13
  18. 18. I didn’t realize what or why Friday, November 15, 13
  19. 19. and then I got lucky... Friday, November 15, 13
  20. 20. Salt Lake Agile Roundtable Friday, November 15, 13
  21. 21. I went there for ammunition. Friday, November 15, 13
  22. 22. what I got was more interesting Friday, November 15, 13 I got lucky
  23. 23. I was never interested in ‘being’ Agile... Friday, November 15, 13
  24. 24. Friday, November 15, 13
  25. 25. time for real talk Friday, November 15, 13
  26. 26. what is ‘Agile’? Friday, November 15, 13
  27. 27. don’t ‘do’ Agile, ‘be’ Agile Friday, November 15, 13
  28. 28. FAIL Friday, November 15, 13
  29. 29. What is ‘Agile’? technical Friday, November 15, 13 planning
  30. 30. The Circle Of Happiness dev product Friday, November 15, 13 test
  31. 31. ‘Agile’ sysadmin sales security customer marketing legal executive Friday, November 15, 13 support
  32. 32. ‘Agile’ sysadmin sales security customer ‘The Transformation’ Friday, November 15, 13 marketing legal executive support
  33. 33. Agile doesn’t work Friday, November 15, 13
  34. 34. Agile never did Friday, November 15, 13
  35. 35. people do Friday, November 15, 13
  36. 36. Software is People Friday, November 15, 13
  37. 37. Conway’s Law organizations which design systems... are constrained to produce designs which are copies of the communication structures of these organizations Friday, November 15, 13
  38. 38. how many put as much effort into designing their communications as they do their applications and systems? Friday, November 15, 13
  39. 39. Conway’s It’s not just a good idea... it’s the law Friday, November 15, 13
  40. 40. Friday, November 15, 13
  41. 41. Section I The game has changed Friday, November 15, 13
  42. 42. never thought of myself as a developer Friday, November 15, 13
  43. 43. though I was paid to develop Friday, November 15, 13
  44. 44. never thought of myself as a manager Friday, November 15, 13
  45. 45. though I was paid to manage Friday, November 15, 13
  46. 46. I did whatever I could for companies Friday, November 15, 13
  47. 47. at the level I was empowered Friday, November 15, 13
  48. 48. I want to win Friday, November 15, 13
  49. 49. Friday, November 15, 13
  50. 50. I am fascinated with the dynamics of performance Friday, November 15, 13
  51. 51. fascinated with the dynamics of high performing organizations Friday, November 15, 13
  52. 52. fascinated with the psychology and behavior of high performing individuals Friday, November 15, 13
  53. 53. what is a master? Friday, November 15, 13
  54. 54. a master Friday, November 15, 13
  55. 55. mentally and physically unprepared for reality Friday, November 15, 13 real talk
  56. 56. the game had changed Friday, November 15, 13
  57. 57. In the 1960s, GM averaged a 48.3% share of the U.S. car and truck market Friday, November 15, 13
  58. 58. the game had changed real talk Friday, November 15, 13
  59. 59. the game has changed Friday, November 15, 13
  60. 60. what part of ‘Agile’ are we touching? Friday, November 15, 13
  61. 61. but did you see the moon walking bear? Friday, November 15, 13 situational blindness
  62. 62. It is not necessary to change. Survival is not mandatory. - W. Edwards Deming Friday, November 15, 13
  63. 63. Gratuitous Diversion I game theory Friday, November 15, 13
  64. 64. the game has changed? what does that mean? Friday, November 15, 13
  65. 65. the payoffs for a given strategy has changed Friday, November 15, 13
  66. 66. Game Theory the study of mathematical models of conflict and cooperation between intelligent rational decisions makers Friday, November 15, 13
  67. 67. Rational choosing to maximize a utility function Friday, November 15, 13
  68. 68. Nash Equilibrium no players have anything to gain by changing only their own strategy unilaterally. Friday, November 15, 13
  69. 69. Pareto Efficiency an allocation of resources in which it is impossible to make any one individual better off without making at least one individual worse off Friday, November 15, 13
  70. 70. Pareto Inefficient Nash Equilibrium possible to make an individual better off without making any individual worse off but no one will change their strategy Friday, November 15, 13
  71. 71. Pareto Inefficient Nash Equilibrium until the game changes Friday, November 15, 13
  72. 72. Pareto Inefficient Nash Equilibrium what are you trying to maximize? what are the payoffs for a given strategy? Friday, November 15, 13
  73. 73. Section II the makings of the learnings Friday, November 15, 13
  74. 74. I’ve seen a lot. Friday, November 15, 13
  75. 75. And I’ve paid attention. Friday, November 15, 13
  76. 76. agile applications infrastructures I’ve seen a good bit... devops success Friday, November 15, 13 cultures failure
  77. 77. Is there a pattern? Friday, November 15, 13
  78. 78. Auspicious Learning? Friday, November 15, 13
  79. 79. Success and Failure is highly correlated with the degree of ‘Organizational Learning’ Friday, November 15, 13
  80. 80. 7 dimensions of Organizational Learning Friday, November 15, 13
  81. 81. 7 dimensions of Organizational Learning • continuous learning • inquiry and dialog • team learning • empowerment • embedded system • system connection • strategic leadership Friday, November 15, 13
  82. 82. continuous learning represents an organization’s effort to create continuous learning opportunities for ALL of its members Friday, November 15, 13
  83. 83. inquiry and dialog an organization’s effort in creating a culture of questioning, feedback, and experimentation Friday, November 15, 13
  84. 84. team learning spirit of collaboration and the collaborative skills that undergird the effective use of teams Friday, November 15, 13
  85. 85. empowerment encourage feedback and action to address the gap between the current status and the vision regardless of rank Friday, November 15, 13
  86. 86. embedded system establish systems to capture and share learning Friday, November 15, 13
  87. 87. system connection actions to connect the organization to its internal and external environment Friday, November 15, 13
  88. 88. strategic leadership the extent to which leaders act strategically using learning to create change Friday, November 15, 13
  89. 89. how would we measure these dimensions? Friday, November 15, 13
  90. 90. Funny you should ask... Friday, November 15, 13
  91. 91. Behold! dimensions of the learning organization questionnaire (DLOQ) Watkins and Marsick Friday, November 15, 13
  92. 92. In my organization? form of questions Friday, November 15, 13
  93. 93. In my organization, people openly discuss mistakes in order to learn from them Friday, November 15, 13
  94. 94. In my organization, people identify skills they need for future work tasks Friday, November 15, 13
  95. 95. In my organization, people are encouraged to ask “why” regardless of rank Friday, November 15, 13
  96. 96. In my organization, groups focus both on the group’s task and on how well the group is working Friday, November 15, 13
  97. 97. My organization builds alignment of visions across different levels and work groups Friday, November 15, 13
  98. 98. how powerful would it be if those weren’t questions? Friday, November 15, 13
  99. 99. In my organization! form of statements Friday, November 15, 13
  100. 100. and not just is words and spirit but deliberately incentivized if they are not incentivized, they won’t be real Friday, November 15, 13
  101. 101. The real company values, as opposed to the nice sounding values, are shown by who gets rewarded, promoted, or let go. --Patty McCord Friday, November 15, 13
  102. 102. Friday, November 15, 13
  103. 103. Gratuitous Diversion II Friday, November 15, 13
  104. 104. Agile doesn’t work... people do Friday, November 15, 13
  105. 105. on people and their jobs stone cutting doesn’t work? Friday, November 15, 13
  106. 106. Three Stone Cutters “I’m paid to cut stones” “I use special techniques to shape stones in an exceptional way, here let me show you” Friday, November 15, 13
  107. 107. Friday, November 15, 13
  108. 108. I build cathedrals Friday, November 15, 13
  109. 109. Section III so now what Friday, November 15, 13
  110. 110. ‘Agile’ is predicated on ‘learning’ Friday, November 15, 13
  111. 111. ‘inspect and adapt’ is the secret sauce Friday, November 15, 13
  112. 112. learning cannot be something that happens outside of the process learning is the point of the process Friday, November 15, 13
  113. 113. continuous learning Friday, November 15, 13
  114. 114. the hard way or the easy way Friday, November 15, 13
  115. 115. if we fought with real swords Friday, November 15, 13
  116. 116. don’t worry if your Agile is ‘working’ Friday, November 15, 13
  117. 117. stop cargo culting value ceremony over substance Friday, November 15, 13
  118. 118. worry if your Agile is ‘learning’ Friday, November 15, 13
  119. 119. worry if your Agile is ‘winning’ Friday, November 15, 13
  120. 120. Friday, November 15, 13
  121. 121. epilogue Friday, November 15, 13
  122. 122. this is an amazing time Friday, November 15, 13
  123. 123. ‘software is eating the world’ Friday, November 15, 13
  124. 124. you are either building a software business... or you will be losing to someone who is... Friday, November 15, 13
  125. 125. this has become obvious Friday, November 15, 13
  126. 126. you are either building a learning organization... or you will be losing to someone who is... Friday, November 15, 13
  127. 127. The most important statement from the manifesto.. is not the values... or the principles... Friday, November 15, 13
  128. 128. We are uncovering better ways of developing software by doing it and helping others do it... Friday, November 15, 13
  129. 129. We are uncovering better ways of developing organizations by doing it and helping others do it... Friday, November 15, 13
  130. 130. keep uncovering Friday, November 15, 13
  131. 131. keep helping each other Friday, November 15, 13
  132. 132. “don’t ‘do’ agile, be agile” Friday, November 15, 13
  133. 133. FORGET THAT Friday, November 15, 13
  134. 134. BE AWESOME Friday, November 15, 13
  135. 135. ‘awesome’ Friday, November 15, 13
  136. 136. Friday, November 15, 13
  137. 137. I build the future Friday, November 15, 13
  138. 138. build the future Friday, November 15, 13
  139. 139. the game has changed Friday, November 15, 13
  140. 140. come at me @littleidea acs@parvuscaptus.com Friday, November 15, 13
  141. 141. never forget ARxTA we believe Agile software development is being dumbed down, commodified, and is losing its spirit. We seek to replace the current name with one having two virtues: first, that it capture more exactly the attitudes of the originally behind Agile; second, that it be obscure enough that no one will assume they already know what it means and that - amazingly enough! - they are already doing it. Friday, November 15, 13
  142. 142. Resources • Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM • dimensions of the learning organization questionnaire (DLOQ) - http://www.partnersforlearning.com/questions2.asp • Maverick - the worlds most unusual workplace - http://en.wikipedia.org/wiki/Maverick_(book) • The Fifth Discipline - The Art and Practice of the Learning Organization - http://en.wikipedia.org/wiki/The_Fifth_Discipline • Organizational Learning Culture's Influence on Job Satisfaction... - http://conservancy.umn.edu/bitstream/53624/1/Hsu_umn_0130E_10474.pdf • Yang, B. (2003). Identifying valid and reliable measures for dimensions of a learning culture. Advances in Developing Human Resources • Fred Ettish - http://www.youtube.com/watch?v=Z5maknndsas • the lessons of vasa http://faculty.up.edu/lulay/failure/vasacasestudy.pdf • Gossamer Condor Friday, November 15, 13
  143. 143. Friday, November 15, 13
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