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Mobile Usability Testing: Theory & Pracitce
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Mobile Usability Testing: Theory & Pracitce

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  • Thanks Lis and Kate for mentioning Mr. Tappy - the filming rig for capturing mobile device interaction during usability testing.
    He comes all the way from New Zealand, but Those who'd like to find out more, or watch the video can head over to Mr. Tappy's very own website: www.mrtappy.com
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  • 1. Mobile Usability Testing: Theory & Practice Lis Pardi and Kate Lawrence presentation to Simmons Usability Professional Association March 29, 2012 ebscouxtalk.eventbrite.com
  • 2. Location, Location, you get the picture
  • 3. Theory:Test where people are using their phone Taken by flickr user zenturia
  • 4. Theory:Test on the participant’s device Taken by flickr user Zawezome
  • 5. Wi FiTheory:Never test on Wi Fi
  • 6. Practice:Testing can be formal in style and setting Bentley University Design and Testing Center c. 2008
  • 7. Practice:Informal, impromptu hallway testing Taken by flickr user Shopify
  • 8. Practice:Virtual testing can be done from anywhere Taken by flickr user garryknight
  • 9. Testing Tools
  • 10. How do you record a mobile device? Taken by flickr user mdiazphoto
  • 11. How do you keep the device in the camera view?CX Partners uses the post-it method http://www.cxpartners.co.uk/cxblog/ipad_app_ux_testing_observations_from_the_field/
  • 12. Most adorable testing set-up, by Objective Digital http://blog.objectivedigital.com/diy-document-camera-for-mobile-testing-record
  • 13. Kaden Rushford built his solution:Attach the camera to the device http://kad3n.com/portfolio/
  • 14. Want.Kirk Henry’s design for Lokion Interactive http://www.90percentofeverything.com/2010/11/15/more-mobile-usability-testing-sleds/
  • 15. Mr. Tappy!
  • 16. Be prepared to take lots of notes Taken by flickr user Dr Stephen Dann
  • 17. And more notes
  • 18. The Test
  • 19. Theory:Test on a prototype From the flickr Wired Photostream
  • 20. Theory:Have others observe the testing Taken by flickr user blueoxen
  • 21. Practice:The prototype might not be ready in time Taken by flickr user blue2likeyou
  • 22. Practice:Test competitors or sites with similar end goals From flickr user blueoxen
  • 23. Participants
  • 24. Theory:Identify attributes of your users and find that in participants Taken by flickr user Mesq
  • 25. Practice:Participants, participants, where are you?
  • 26. Practice:Reward participants with money or gift cards Taken by flickr user stevendepolo
  • 27. Reporting
  • 28. Theory:Everyone will be excited to read and discuss your full report Taken by flickr user timbomb
  • 29. Practice:You need to write reports that people will read

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