Mobile Usability Testing:  Theory & Practice          Lis Pardi and Kate Lawrence                 presentation to    Simmo...
Location, Location, you get the picture
Theory:Test where people are using their phone                                          Taken by flickr user zenturia
Theory:Test on the participant’s device                                   Taken by flickr user Zawezome
Wi FiTheory:Never test on Wi Fi
Practice:Testing can be formal in style and setting                                     Bentley University Design and Test...
Practice:Informal, impromptu hallway testing                                      Taken by flickr user Shopify
Practice:Virtual testing can be done from anywhere                                            Taken by flickr user garrykn...
Testing Tools
How do you record a mobile device?                                     Taken by flickr user mdiazphoto
How do you keep the device in the camera view?CX Partners uses the post-it method                     http://www.cxpartner...
Most adorable testing set-up, by Objective Digital                  http://blog.objectivedigital.com/diy-document-camera-f...
Kaden Rushford built his solution:Attach the camera to the device                                     http://kad3n.com/por...
Want.Kirk Henry’s design for Lokion Interactive                       http://www.90percentofeverything.com/2010/11/15/more...
Mr. Tappy!
Be prepared to take lots of notes                                    Taken by flickr user Dr Stephen Dann
And more notes
The Test
Theory:Test on a prototype                      From the flickr Wired Photostream
Theory:Have others observe the testing                                  Taken by flickr user blueoxen
Practice:The prototype might not be ready in time                                           Taken by flickr user blue2like...
Practice:Test competitors or sites with similar end goals                                                   From flickr us...
Participants
Theory:Identify attributes of your users and find that in participants                                                    ...
Practice:Participants, participants, where are you?
Practice:Reward participants with money or gift cards                                               Taken by flickr user s...
Reporting
Theory:Everyone will be excited to read and discuss your full report                                                      ...
Practice:You need to write reports that people will read
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Mobile Usability Testing: Theory & Pracitce

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  • Thanks Lis and Kate for mentioning Mr. Tappy - the filming rig for capturing mobile device interaction during usability testing.
    He comes all the way from New Zealand, but Those who'd like to find out more, or watch the video can head over to Mr. Tappy's very own website: www.mrtappy.com
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Mobile Usability Testing: Theory & Pracitce

  1. 1. Mobile Usability Testing: Theory & Practice Lis Pardi and Kate Lawrence presentation to Simmons Usability Professional Association March 29, 2012 ebscouxtalk.eventbrite.com
  2. 2. Location, Location, you get the picture
  3. 3. Theory:Test where people are using their phone Taken by flickr user zenturia
  4. 4. Theory:Test on the participant’s device Taken by flickr user Zawezome
  5. 5. Wi FiTheory:Never test on Wi Fi
  6. 6. Practice:Testing can be formal in style and setting Bentley University Design and Testing Center c. 2008
  7. 7. Practice:Informal, impromptu hallway testing Taken by flickr user Shopify
  8. 8. Practice:Virtual testing can be done from anywhere Taken by flickr user garryknight
  9. 9. Testing Tools
  10. 10. How do you record a mobile device? Taken by flickr user mdiazphoto
  11. 11. How do you keep the device in the camera view?CX Partners uses the post-it method http://www.cxpartners.co.uk/cxblog/ipad_app_ux_testing_observations_from_the_field/
  12. 12. Most adorable testing set-up, by Objective Digital http://blog.objectivedigital.com/diy-document-camera-for-mobile-testing-record
  13. 13. Kaden Rushford built his solution:Attach the camera to the device http://kad3n.com/portfolio/
  14. 14. Want.Kirk Henry’s design for Lokion Interactive http://www.90percentofeverything.com/2010/11/15/more-mobile-usability-testing-sleds/
  15. 15. Mr. Tappy!
  16. 16. Be prepared to take lots of notes Taken by flickr user Dr Stephen Dann
  17. 17. And more notes
  18. 18. The Test
  19. 19. Theory:Test on a prototype From the flickr Wired Photostream
  20. 20. Theory:Have others observe the testing Taken by flickr user blueoxen
  21. 21. Practice:The prototype might not be ready in time Taken by flickr user blue2likeyou
  22. 22. Practice:Test competitors or sites with similar end goals From flickr user blueoxen
  23. 23. Participants
  24. 24. Theory:Identify attributes of your users and find that in participants Taken by flickr user Mesq
  25. 25. Practice:Participants, participants, where are you?
  26. 26. Practice:Reward participants with money or gift cards Taken by flickr user stevendepolo
  27. 27. Reporting
  28. 28. Theory:Everyone will be excited to read and discuss your full report Taken by flickr user timbomb
  29. 29. Practice:You need to write reports that people will read

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